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Review of Access Hospitality

8
Go with Guestline
General Manager from 10 to 24 quarto Airport/Conference Hotels in Windermere (United Kingdom)
Verificado
6 anos atrás
Produtos Revisados
Sistemas de Gestão de Propriedades
Software de Gestão Hoteleira
O que você mais gosta?
Great software, good support, dreadful account management. I implemented it within our hotel group 2 and a half years ago, having previously used Guestline elsewhere for 2 years. Go with Guestline as the software is good and so is the reactive support. The pro-active account management is literally non existent however. The channel manager capability is great, the software is fluent and the planner is concise. Reporting is also very useful on a number of levels. I implemented it within our hotel group 2 and a half years ago, having previously used Guestline elsewhere for 2 years.
O que você não gosta ou acha que poderia ser melhorado?
- Multi room bookings have been made incredibly long winded by a recent update. We have discussed this with a number of your staff and NOTHING has been done to change this. This is quite poor. - Checking daily bookings should be made that bit easier. Multi Room bookings would function as they once did. This has caused massive frustrations for our hotel group.
4.0
Muito bom
Fácil de usar
4.0/5
Suporte ao cliente
4.0/5
ROI
5.0/5
Implementação
5.0/5

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