Review of NexGenGuest

10
Great tool for guest communication and engagement.
VP Sales and Marketing from 500+ quarto Boutique Hotels in Los Angeles (United States)
Verificado
5 anos atrás
O que você mais gosta?
NexGen Guest has helped us market to the guest pre-arrival and inform the guest about our COVID-19 protocols and to promote all of our socially distanced activities on property. We were able to sell our Yoga and meditation classes and our drive-in movies. Using the webchat function, guests could correspond with the hotel prior to arrival and during their stay.
O que você não gosta ou acha que poderia ser melhorado?
As we use the platform, we have discovered more marketing needs and it would be great to be able to create groups for texting different promotions to different profiles
5.0
Excelente
Fácil de usar
5.0/5
Suporte ao cliente
4.5/5
ROI
4.5/5
Implementação
4.0/5

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