Case Study

How Easyway's customizable platform serves a chain with various types of hotels

Talia Gotal

Easyway · dezembro 15, 2022

How Easyway provides a solution for different types of hotels within a chain with its customizable platform

Why it matters: Hotel chains often group different types of hotels. Easyway’s customizable platform provides an all-inclusive solution, tailor-made for multiple types of properties.

Easyway's customizable platform allows each hotel within the chain to share the relevant information and offers with guests, while still maintaining the Brand's language and identity

Top 3 Core Objectives: Compensate for lack of manpower by streamlining operations and digitizing the guest relationship management

Streamline check-in process: Alleviate the work of front desk staff by automating and digitizing the check-in process
Increase incremental sales: Improve upselling and boost revenue
Improve and enhance guest: Maintain a high level of service to ensure guest satisfaction

"Easyway is a great tool for managing our relationship with our guests. From pre-arrival messaging and online check-in to in-house upselling using the guest portal."

Alon Buechler

CEO Stay Hospitality

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👍 CEO Stay Hospitality Alon Buechler said that Easyway is a great tool:

"Easyway is a great tool for managing our relationship with our guests. From pre-arrival messaging and online check-in to in-house upselling using the guest portal."

⚖️ The selection process: During their research process, Alon Buechler evaluated Easyway's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Easyway was the best fit solution:

CEO Stay Hospitality Alon Buechler said, about their decision: "Easyway is an all-encompassing solution"

📈 The results: Easyway’s platform not only saves time with online check-in and pre-arrival guest messaging, guests also received a customized experience in keeping with the chain’s language.

Using Easyway’s online check-in saves times for both guests and hotel staff, providing a smoother start to their stay
Easyway’s guest portal is a great tool for introducing upsell opportunities to guests at the convenience of their mobile phone.
Easyway’s customizable guest messaging allows each hotel to share relevant information with its guests in a simple and efficient manner. The personal touch ensures a better experience for guests, leading to higher satisfaction.