MyStay Check in vs. Tabhotel:
Welches ist das Richtige für Sie?

The Decision

Choosing the right contactless check-in solution for your hotel hinges on understanding both the capabilities and the support behind each product. MyStay Check-in by MyStay clearly dominates in review volume, recent feedback, and overall reputation, positioning it as the more dependable choice for hoteliers seeking a proven system. Conversely, Tabhotel offers a broad property management platform but lacks recent reviews or a dedicated contactless check-in focus, making it less suitable if your priority is a specialized solution.

Both products aim to reduce front desk workload and enhance guest experiences, but MyStay’s comprehensive feature set and extensive support network make it a more mature choice. Do you want a tried-and-true platform with proven results, or are you exploring broader management tools that may include check-in as part of a larger system?

Is MyStay Check-in or Tabhotel Better for Hotels?

MyStay Check-in is designed specifically to streamline the guest arrival process through contactless check-in, digital payments, and automated guest communication. It simplifies operations by allowing guests to check in remotely or at kiosks, reducing queues and staff workload, especially during peak times or health-conscious periods.

Tabhotel, on the other hand, is primarily a property management system that covers reservations, room assignments, and operational workflows. Its contactless check-in features are not as prominently developed or reviewed, focusing more on overall management rather than specialized guest onboarding.

While MyStay’s core strength lies in contactless check-in, automation, and guest communication, Tabhotel’s value is rooted in comprehensive property management. Which aspect aligns better with your current needs—the specialized check-in experience or integrated hotel operations?

MyStay Check-in vs Tabhotel: Which Should Your Hotel Choose?

If your hotel prioritizes a contactless, guest-centric check-in process with automation and quick deployment, MyStay is the clear choice. Its 40 reviews and 4.93/5 support rating, along with recent positive feedback, demonstrate reliability and high satisfaction among users.

For hotels seeking a broader property management solution that includes check-in as part of a full suite, Tabhotel might appeal, though its lack of recent reviews and zero rating data make it less proven in contactless check-in. If seamless guest experience is your primary goal, MyStay provides a more focused, tested tool.

In summary, for contactless check-in, automation, and high user satisfaction—especially in regions like Europe and North America—MyStay stands out. If your needs are more operational and less guest-focused, consider the broader capabilities of Tabhotel, but keep in mind it’s not specifically built for contactless check-in.

Is MyStay Check-in or Tabhotel Easier to Use?

MyStay earns a near-perfect average Ease of Use score of 4.91/5 based on 40 reviews, with most users describing it as intuitive and quick to set up. Early onboarding is generally smooth, and staff adoption is high because of its straightforward interface and implementation process.

Tabhotel, lacking detailed review data and scores, appears to be a more complex platform aimed at full property management. Its user experience may involve more training and adaptation, especially since it doesn’t emphasize contactless check-in.

Edge: MyStay.

Which Has Better Features: MyStay Check-in or Tabhotel?

MyStay offers 14 features exclusive to its platform, including PMS integration, guest segmentation, room upgrade merchandising, multi-channel communication, digital payments, and self-service check-in and check-out. These functionalities specifically target contactless processes, revenue upselling, and guest engagement.

Tabhotel, by contrast, does not list any contactless-specific features or advanced automation tools. It’s more about standard property management functions without dedicated tools for guest communication or digital check-in.

The feature gap is significant. If automation, digital guest engagement, and upselling are priorities, MyStay’s feature set clearly outpaces Tabhotel.

Edge: MyStay.

Which Has Better Customer Support: MyStay or Tabhotel?

Support ratings for MyStay are outstanding, with a 4.93/5 score based on 40 reviews. Guests frequently praise the responsiveness, helpfulness, and ongoing updates, with one reviewer noting, "Support is prompt and always helpful."

Tabhotel, lacking recent review data and support ratings, makes it difficult to assess support quality. Without positive feedback or detailed user experiences, it’s safer to rely on MyStay’s proven support reputation.

Edge: MyStay.

Which Has More Integrations: MyStay or Tabhotel?

MyStay integrates with 30 verified partners, including popular PMS, channel managers, and other hotel tech tools, making it highly adaptable to existing systems. Common integrations include Mews, Oracle Hospitality, and Channel Managers like WuBook, with many coexisting alongside MyStay’s own modules.

Tabhotel offers 13 verified integrations, including some well-known systems like Cloudbeds and Vingcard, but with fewer options overall. Its narrower integration ecosystem may limit flexibility if you rely on a diverse tech stack.

Edge: MyStay.

Which Do Hoteliers Rate Higher: MyStay or Tabhotel?

MyStay’s 40 recent reviews yield a 5/5 overall rating, with many hoteliers emphasizing ease of use, support, and the tangible improvements in guest communication and operational efficiency. Its high NPS score of 9.8/10 indicates strong endorsement from users.

Tabhotel has no recent reviews or scores, so there’s no current feedback to compare. Given the volume and positivity of MyStay’s reviews, hoteliers more confidently rate it higher.

Edge: MyStay.

How Much Do MyStay and Tabhotel Cost?

MyStay charges a straightforward $400 monthly fee, with no implementation or hidden costs, providing transparency and predictable expenses. Its no-trial approach suggests a mature product with ongoing support.

Tabhotel’s pricing details are not publicly available, and no free trial info is provided. Without clear pricing, budgeting for Tabhotel may require direct vendor engagement and could involve hidden costs.

In terms of clarity and value, MyStay’s transparent pricing makes it easier for your hotel to plan.

What Type of Hotel Should Use MyStay?

• Hotels that want to reduce front desk staffing costs by up to 85%, especially during busy periods or health crises.
• Hotels emphasizing contactless check-in and checkout, such as boutique hotels, serviced apartments, and resorts.
• Teams aiming to automate guest communication, online payments, and upselling.
• Properties seeking quick deployment with rich automation features and integration options.

Not ideal if you prefer a full property management platform without a specific focus on check-in automation or if you require extensive customization not available in MyStay’s current setup.

What Type of Hotel Should Use Tabhotel?

• Hotels looking for a comprehensive property management system that covers reservations, housekeeping, and operational workflows.
• Teams interested in a unified platform that manages all hotel functions from a single interface.
• Hotels with existing tech stacks where integrations with third-party systems are critical.
• Properties that do not prioritize specialized contactless check-in or automation features.

Not ideal if your core need is a specialized, contactless check-in solution, or if you require high review confidence and dedicated guest engagement tools.

MyStay vs Tabhotel: The Bottom Line for Hotels

MyStay Check-in centers on a contactless, automated guest experience, with a proven track record reflected in high reviews and support. It’s best suited for hotels aiming to streamline check-in, reduce costs, and enhance guest satisfaction through digital tools.

Tabhotel provides a broader property management system but lacks recent review data and specific contactless features. It may be advantageous if you need an all-in-one platform but less so if your focus is on contactless check-in.

If your main goal is a reliable, well-reviewed contactless check-in system, MyStay is the clear choice. For comprehensive property management without a specific check-in focus, Tabhotel could be considered, but verify its support and feature fit for your needs.