SmartChannel (DINGUS) vs. Reseliva Booking Engine and Channel Manager System:
Qual è Quello Giusto per Te?

The Decision

Choosing between Dingus SmartChannel and Reseliva’s Booking Engine and Channel Manager System hinges on your hotel’s specific needs and priorities. Both aim to streamline your distribution and booking processes but diverge significantly in scope, features, and user feedback. Dingus offers a more comprehensive channel management platform with a broader regional presence, while Reseliva emphasizes straightforwardness and affordability.

Your team needs to determine whether advanced features and global reach or simplicity and recent support are more crucial. Are you ready to dive into the details?

Is Dingus or Reseliva Better for Hotels?

Dingus stands out with a higher overall rating (5/5) based on 26 reviews, and recent reviews in the last six months reinforce its strong market presence. Its features include direct OTA distribution, RMS connectivity, centralized user management, and dynamic pricing, making it suitable for larger or more complex properties. However, some users note customer service delays—solutions taking up to five days.

Reseliva, despite a lower overall presence with just 2 reviews, boasts a perfect 10/10 NPS score and recent positive feedback. It’s praised for simplicity, ease of use, and a dedicated support team, but reviewers mention limited features and older-looking interfaces. Do you prioritize extensive features or quick, reliable support?

Reseliva Booking Engine and Channel Manager vs Dingus: Which Should Your Hotel Choose?

If your hotel requires a straightforward, cost-effective solution with excellent support and less complexity, Reseliva is the better choice. It’s ideal for small to mid-sized properties looking for basic channel management and booking automation without extensive integration needs.

Conversely, if your hotel benefits from a broad feature set—including call center capabilities, geotargeted pricing, and multi-property management—and you operate in multiple regions, Dingus will serve you better. It’s suited for large hotels or chains that need detailed control and advanced distribution options.

In essence, choose Reseliva for simplicity and support, Dingus for depth and regional versatility.

Is Dingus or Reseliva Easier to Use?

Dingus holds a high ease-of-use rating at 4.46/5, with reviews emphasizing its intuitive management and helpful support team, despite a learning curve that some note can take up to a year. Its onboarding process scores 4.5/5, indicating a smooth start for most users.

Reseliva, with a 4.5/5 ease rating, is praised for its user-friendly interface that allows quick navigation and hotel setup—most users can manage operations with minimal training. However, some reviewers mention that the pages look outdated and might become difficult with more than ten room types.

Edge: Reseliva.

Which Has Better Features: Dingus or Reseliva?

Dingus offers 10 exclusive features, including call center management, RMS connectivity, geotargeted pricing, and a reporting dashboard—attributes that support complex distribution strategies. It also connects to PMS and offers multi-property management.

Reseliva provides 13 unique features such as bulk updates, two-way real-time integrations, inventory management, yield rules, multi-lingual and multi-currency support, and integrated payment processing. Its focus is on simplifying operations with essential automation tools.

While Reseliva has more features overall, Dingus's features are more targeted towards extensive distribution and revenue management.

Edge: Reseliva.

Which Has Better Customer Support: Dingus or Reseliva?

Dingus’s support scores 4.35/5, with reviews acknowledging responsiveness but also citing delays—average resolution times increased from 48 hours to 5 days. Some users appreciated their willingness to help but recommended more prompt responses.

Reseliva scores a perfect 5/5, with reviews highlighting excellent, fast assistance and ongoing support that enhances user confidence. Its dedicated team is praised for simplifying complex tasks and resolving issues swiftly.

Edge: Reseliva.

Which Has More Integrations: Dingus or Reseliva?

Dingus integrates with 35 verified partners, including major OTAs like Expedia, Booking.com, and GDS systems, plus niche providers like Lybra Tech and 123compare.me. Its extensive partner network supports global distribution needs.

Reseliva, with only 3 verified partners, shares one with Dingus—Planet. Its integrations focus on core booking and PMS systems, but it’s less extensive overall.

Edge: Dingus.

Which Do Hoteliers Rate Higher: Dingus or Reseliva?

Dingus’s high review count (26 reviews) and recent feedback in the last six months validate its reputation, with a 92% likelihood to recommend. It’s favored by hotels in various segments, especially branded hotels and resorts.

Reseliva, with just 2 reviews, is rated highly by those who value simplicity and support, but lacks sufficient data for broader comparison. Its users are generally small hotels or those new to channel management.

Edge: Dingus.

How Much Do Dingus and Reseliva Cost?

Dingus does not publicly list its pricing, suggesting a customized quote approach, typical for enterprise solutions. No free trial or freemium version is available, which may be a barrier for smaller hotels.

Reseliva charges a $300 monthly fee and offers a 30-day trial. Its transparent pricing allows for easier budgeting, especially for smaller properties.

What Type of Hotel Should Use Dingus?

• Hotels that operate in multiple regions and require extensive distribution networks.
• Properties with complex rate and inventory management needs.
• Chains or large properties with dedicated revenue management teams.
• Hotels that need integrations with call centers, RMS, or geotargeted pricing.
• Teams that value advanced analytics and reporting.

Not ideal if you prefer a simple setup or have a limited budget, as Dingus is more suited for larger operations with sophisticated needs.

What Type of Hotel Should Use Reseliva?

• Small to mid-sized hotels seeking an easy-to-manage platform.
• Properties that prioritize support and a straightforward booking process.
• Hotels with fewer than ten room types that want to avoid interface clutter.
• Operators aiming for basic rate distribution and inventory control.
• Hotels that want transparent, predictable monthly costs.

Not ideal if you require extensive integrations, advanced revenue management features, or operate in multiple countries with complex currency needs.

The Bottom Line for Hotels

Dingus and Reseliva serve different hotel profiles. Dingus excels in managing complex distribution networks across regions, offering a wealth of features suited for large or chain hotels. Its broad integration ecosystem and multi-property management capabilities make it a strong choice for properties with sophisticated operational demands.

Reseliva, however, appeals to smaller hotels or those new to channel management, prioritizing simplicity, strong support, and affordability. Its limited but essential feature set and straightforward interface make it easier and quicker to adopt.

If your hotel needs extensive control, regional reach, and advanced features, Dingus is the clear choice. It delivers more comprehensive distribution and management tools, backed by a strong regional presence and verified integrations.

If ease of use, support quality, and cost transparency matter most, Reseliva fits the bill. Its simplicity and recent positive reviews suggest it can meet basic needs effectively while providing reliable support.

Ultimately, your decision should align with your property’s size, complexity, and strategic goals. For large, multi-region operations, Dingus wins. For smaller, support-focused properties, Reseliva is likely the better fit.