The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 549 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
Alacer se destaca .
HOTELTIME se destaca em ease of use and customer support — especialmente para propriedades brand (4.9/5) , com funcionalidades exclusivas como Payment processing and Guest CRM.
Avaliacoes lado a lado baseadas em 549 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | Contact sales | From $600/mo |
| Avaliacoes Verificadas | 0 | 549 |
Apos analisar 549 avaliacoes verificadas, os usuarios do Alacer mais valorizam , enquanto os usuarios do HOTELTIME destacam user interface and learning curve, suporte técnico, reporting and analytics. Clique em qualquer tema para ver o que os avaliadores dizem.
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User Interface and Learning Curve
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Suporte técnico
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System Stability and Updates
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Customization Options
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Automation Features
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Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
| Segmento | Alacer |
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| Pequeno (10-24 quartos) ▾ | — | #5 219 avaliacoes |
| Medio (25-74 quartos) ▾ | — | #3 238 avaliacoes |
| Grande (75-199 quartos) ▾ | — | #2 46 avaliacoes |
| Extra Grande (200+ quartos) ▾ | — | #8 7 avaliacoes |
Por Tipo de Propriedade
| Segmento | Alacer |
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| Boutique ▾ | — | #5 239 avaliacoes |
| Luxo ▾ | — | #3 241 avaliacoes |
| Rede / Cadeia ▾ | — | #4 143 avaliacoes |
| Estadia Prolongada ▾ | — | #4 49 avaliacoes |
Por Regiao
| Segmento | Alacer |
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| America do Norte | — | #52 4 avaliacoes |
| Europa ▾ | — | #2 384 avaliacoes |
| Asia-Pacifico ▾ | — | #5 111 avaliacoes |
| Oriente Medio ▾ | — | #1 21 avaliacoes |
Choosing between Alacer by Alacer and HotelTime PMS by HOTELTIME hinges on what your hotel needs most. Both systems aim to streamline operations, but they differ significantly in scope, user feedback, and regional presence. If your priority is a mature, feature-rich platform with extensive integrations and recent reviews, HotelTime PMS is the clear candidate. Alacer, on the other hand, offers a revenue-focused solution but lacks recent user feedback and a broad regional footprint.
These products solve core hotel management challenges—reservation handling, revenue optimization, and operational control—but diverge in their approach. HotelTime provides a comprehensive, all-in-one platform with a strong track record, while Alacer emphasizes revenue management algorithms. Which aligns better with your hotel’s strategy?
HotelTime PMS outshines Alacer in overall recognition, with 433 reviews and a recent 4.83/5 rating, compared to Alacer’s zero reviews and rating. HotelTime’s recent feedback emphasizes its ease of use, customer support, and extensive feature set, making it more trustworthy. Alacer’s lack of reviews and absence of recent data make it difficult to assess its current suitability or reliability.
HotelTime’s cloud-based system is designed for properties of all sizes and has been adopted across 32 countries, reinforcing its global presence. Alacer’s unconfirmed regional reach and zero reviews suggest it may be a less proven option. Are you willing to base your decision on unverified claims, or do you prefer a platform with proven, current performance?
If your hotel needs a user-friendly, fully integrated PMS with extensive third-party support, go with HotelTime. Its 51 unique features—including integrated CRS, payment processing, guest CRM, and automation tools—are tailored to streamline multi-department management, especially for larger or multi-service properties.
If your focus is on revenue optimization and you want to experiment with revenue management algorithms without extensive integrations, Alacer might appeal—though the lack of recent reviews limits confidence. For hotels seeking a proven, reliable platform, HotelTime’s extensive features and recent user satisfaction make it the clear choice.
HotelTime’s user interface receives a 4.66/5 rating, and reviews consistently praise its intuitive design and ease of onboarding. Respondents mention that new staff become proficient quickly, and the platform’s consistency reduces training time.
Alacer has no available user ratings or reviews, making it impossible to gauge ease of use. Its lack of recent user feedback suggests it may not have the same polish or support structure. Edge: HotelTime PMS.
HotelTime offers 51 features, including EPoS, integrated CRS, guest CRM, online booking, and automation tools, making it a comprehensive property management option. Notable features like guest profiles, group management, and revenue management are absent from Alacer, which has no listed features or integrations.
Alacer’s absence of features in available data makes it less attractive for hotels seeking a feature-rich platform. HotelTime’s broad suite supports operational efficiency and guest engagement. Edge: HotelTime PMS.
HotelTime’s support ratings are high at 4.73/5, and reviews highlight quick, helpful responses and ongoing assistance. Clients appreciate dedicated onboarding, training, and continuous support, which are vital for complex implementations.
Alacer offers no support ratings or recent reviews, leaving its support quality uncertain. Without verified support data, HotelTime’s proven customer service makes it the smarter choice. Edge: HotelTime PMS.
HotelTime’s platform boasts 58 verified integrations, including third-party systems like Profitroom, Bookboost, and STR, offering extensive flexibility. Its ability to connect with a wide array of tools supports diverse operational needs.
Alacer reports no verified partners, limiting its integration potential. For properties relying on third-party tools or planning future integrations, HotelTime provides a clear advantage. Edge: HotelTime PMS.
With 27 recent reviews, HotelTime’s 4.83/5 score indicates strong user satisfaction. Review comments emphasize its ease of use, automation, and support, especially in complex property environments like resorts and boutique hotels.
Alacer offers no recent reviews or ratings, making it impossible to assess user satisfaction. HotelTime’s recent positive experiences clearly position it as the preferred choice. Edge: HotelTime PMS.
HotelTime charges a flat $600 monthly fee, with no mention of setup or additional costs, offering transparent pricing. Alacer’s pricing is not publicly available, and no free trial or demo is noted, which complicates budget planning.
The lack of transparent pricing for Alacer makes HotelTime’s straightforward fee structure an advantage. If budget certainty is critical, HotelTime provides a clearer picture. Edge: HotelTime PMS.
The core difference is that HotelTime offers a proven, highly rated, feature-packed PMS with broad integrations and global presence. Alacer, with no recent reviews and minimal available data, remains an untested option in the current market.
If your hotel needs a dependable, comprehensive tool with ongoing support and recent user validation, HotelTime PMS is the clear winner. Its extensive features, positive reviews, and large user base make it the better investment for most hotels.
Choose Alacer only if you have specific revenue management needs and are willing to risk less support and fewer proven integrations. For hotel operators seeking certainty, simplicity, and a platform that meets modern demands, HotelTime PMS is the recommended choice.
Note: This comparison relies on available review data, feature lists, and regional presence. Hotels should conduct their own demos and trials to confirm fit.
Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
| Alacer |
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| Starting Price | — | From $600/mo |
De acordo com o banco de dados de produtos do HTR, Alacer e HotelTime PMS compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
| Funcionalidade | Alacer |
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| Acompanhamento de receita auxiliar | ||
| CRM convidado | ||
| EPoS | ||
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| SRC integrado | ||
| Visualização do calendário |
Mostrando as principais diferencas. 39 funcionalidades adicionais diferem entre esses produtos.
Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
Nenhum estudo de caso publicado para este objetivo ainda.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Nenhum estudo de caso publicado para este objetivo ainda.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
O que os hoteleiros adoram
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para... Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para o suporte técnico melhoraria ainda mais a experiência do usuário, garantindo assistência em todos os momentos, especialmente para usuários internacionais.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Onde os hoteleiros criticam
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Alacer e HotelTime PMS compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. Alacer oferece 0 parceiros de integracao verificados, enquanto HotelTime PMS oferece 58. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. HotelTime PMS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Alacer: Nao. HotelTime PMS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Alacer tem um HT Score de 0 e HOTELTIME tem 92. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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