Astrea IT Services vs. HotelTime PMS: Qual e o Ideal para Voce?

Atualizado em May 9, 2026  ·  549 avaliacoes verificadas analisadas

TLDR

Analisamos 549 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:

Astrea IT Services se destaca .

HOTELTIME se destaca em ease of use and customer support — especialmente para propriedades brand (4.9/5) , com funcionalidades exclusivas como Payment processing and Guest CRM.

Veja a analise completa abaixo ↓

Como Astrea IT Services se Compara a HotelTime PMS?

Avaliacoes lado a lado baseadas em 549 avaliacoes verificadas de hoteleiros no HTR.

HTScore
0
91
Probabilidade de Recomendar
0%
93%
Facilidade de Uso
0.0/5
4.7/5
Suporte ao Cliente
0.0/5
4.8/5
Custo-Beneficio
0.0/5
4.5/5
Preco Inicial Contact sales From $600/mo
Avaliacoes Verificadas 0 549

Quais Sao os Pros e Contras de Astrea IT Services vs HotelTime PMS?

Apos analisar 549 avaliacoes verificadas, os usuarios do Astrea IT Services mais valorizam , enquanto os usuarios do HOTELTIME destacam user interface and learning curve, suporte técnico, reporting and analytics. Clique em qualquer tema para ver o que os avaliadores dizem.

Astrea IT Services HOTELTIME HOTELTIME
Pros
+ User Interface and Learning Curve
+ Suporte técnico
+ Reporting and Analytics
+ System Stability and Updates
Contras
Customization Options
Automation Features
Otimização para dispositivos móveis

Astrea IT Services vs HOTELTIME: Rankings por Segmento Hoteleiro

Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.

Por Tamanho do Hotel

Segmento Astrea IT Services HOTELTIME HOTELTIME
Pequeno (10-24 quartos) #5 219 avaliacoes
Medio (25-74 quartos) #3 238 avaliacoes
Grande (75-199 quartos) #2 46 avaliacoes
Extra Grande (200+ quartos) #8 7 avaliacoes

Por Tipo de Propriedade

Segmento Astrea IT Services HOTELTIME HOTELTIME
Boutique #5 239 avaliacoes
Luxo #3 241 avaliacoes
Rede / Cadeia #4 143 avaliacoes
Estadia Prolongada #4 49 avaliacoes

Por Regiao

Segmento Astrea IT Services HOTELTIME HOTELTIME
America do Norte #52 4 avaliacoes
Europa #2 384 avaliacoes
Asia-Pacifico #5 111 avaliacoes
Oriente Medio #1 21 avaliacoes

The Decision

Choosing a property management system (PMS) is critical for your hotel’s operational efficiency and guest satisfaction. Astrea IT Services by Astrea IT Services and HotelTime PMS by HOTELTIME both aim to streamline hotel management, but they differ significantly in scope, maturity, and market presence. While Astrea IT Services offers bespoke Salesforce consulting, HotelTime PMS provides a comprehensive cloud-based platform with extensive features. Which one aligns best with your hotel’s needs?

Is Astrea IT Services or HotelTime PMS Better for Hotels?

Astrea IT Services is primarily a Salesforce consulting firm that offers tailored CRM solutions, not a typical PMS. In contrast, HotelTime PMS is a fully developed, feature-rich platform designed specifically for hotels, with 433 reviews and recent positive feedback, making it the more validated choice for hotel operations. Given the review counts and recency, HotelTime's reputation and user satisfaction outpace Astrea's.

HotelTime PMS vs Astrea IT Services: Which Should Your Hotel Choose?

If your hotel needs a ready-to-go, scalable PMS with extensive features like reservations, housekeeping, integrated POS, and revenue management, HotelTime PMS is the clear winner. It is ideal for properties seeking a full operational platform, especially those planning to leverage integrations and automate workflows.

If your hotel requires a specialized Salesforce CRM consultant to develop custom solutions for customer relationships or specific business processes, Astrea IT Services might be suitable. However, for standard PMS needs, HotelTime’s proven platform offers more immediate value and proven results.

Is Astrea IT Services or HotelTime PMS Easier to Use?

HotelTime PMS consistently earns high ease-of-use ratings, averaging 4.66/5, with reviews praising its intuitive interface and quick staff onboarding. Conversely, Astrea IT Services does not have usability ratings, suggesting it’s not a typical user-facing product but rather a consultancy service. HotelTime's user-friendly design and recent reviews confirm its ease of adoption.

Edge: HotelTime PMS.

Which Has Better Features: Astrea IT Services or HotelTime PMS?

HotelTime PMS boasts 51 features, including EPoS, guest CRM, online booking engine, revenue management, and automation tools, which Astrea IT Services does not provide. Astrea, as a consultancy, focuses on CRM customization and Salesforce integration, lacking the comprehensive hotel-specific features found in HotelTime.

Edge: HotelTime PMS.

Which Has Better Customer Support: Astrea IT Services or HotelTime PMS?

HotelTime PMS’s support team is highly rated at 4.73/5, with reviews highlighting responsive, helpful service and thorough onboarding. Astrea IT Services, being a consulting firm, does not have publicly rated customer support but offers bespoke project management, which varies by client engagement. Based on available data, HotelTime’s support is more consistent and proven.

Edge: HotelTime PMS.

Which Has More Integrations: Astrea IT Services or HotelTime PMS?

HotelTime provides 58 verified third-party integrations, including POS, channel managers, and revenue tools, which are critical for hotel operations. Astrea IT Services does not list verified integrations, emphasizing its focus on Salesforce customization rather than hotel tech stacks.

Edge: HotelTime PMS.

Which Do Hoteliers Rate Higher: Astrea IT Services or HotelTime PMS?

HotelTime’s recent reviews reflect a 4.83/5 overall rating, with high marks from diverse property types, including resorts and city hotels. Astrea IT Services does not have a review score or recent user feedback, indicating less market validation for hotel operations.

Edge: HotelTime PMS.

How Much Do Astrea IT Services and HotelTime PMS Cost?

Astrea IT Services does not publish pricing, as it is a consulting firm providing bespoke solutions. HotelTime PMS charges $600/month, with no free tier or trial, making it a straightforward investment for properties seeking a comprehensive PMS.

What Type of Hotel Should Use Astrea IT Services?

  • Hotels that need custom Salesforce CRM solutions tailored to unique operational workflows.
  • Teams looking for bespoke digital transformation or data management projects.
  • Properties with complex customer relationship management requirements.
  • Hotels with in-house tech teams capable of integrating custom solutions.

Not ideal if:

  • You need a ready-to-deploy property management system.
  • Your team prefers out-of-the-box functionality without extensive customization.
  • Budget or time constraints prevent bespoke development.

What Type of Hotel Should Use HotelTime PMS?

  • Hotels of all sizes, from independent boutique properties to large resorts.
  • Hotels seeking a full-featured, cloud-based PMS with automation and integrations.
  • Properties aiming for real-time data access and operational flexibility.
  • Hotels interested in automation, revenue management, and extensive third-party integrations.

Not ideal if:

  • You require a CRM-focused platform without hotel management features.
  • Your hotel has very niche operational needs outside of typical PMS functions.
  • You prefer open-source or very low-cost solutions.

HotelTime PMS vs Astrea IT Services: The Bottom Line for Hotels

At its core, HotelTime PMS is a proven, comprehensive platform designed specifically for hotel management, supported by a large user base and recent positive reviews. It offers a broad set of features that streamline operations, improve guest experience, and integrate with third-party tools, making it suitable for most property types.

Astrea IT Services, on the other hand, excels in custom CRM solutions tailored to Salesforce, making it ideal for hotels needing tailored business process automation or customer relationship management enhancements. However, it lacks the out-of-the-box hotel features that give HotelTime its edge.

If you need a ready-made, feature-rich PMS with recent reviews backing its performance, HotelTime is the clear choice. For bespoke CRM development or complex data projects, Astrea IT Services may be suitable, but it’s less a PMS and more a consulting partner.

In summary, for operational efficiency, user experience, and proven hotel-specific features, HotelTime PMS stands out. If your focus is on customized CRM or digital transformation beyond standard PMS capabilities, consider Astrea IT Services—but be prepared for a tailored project rather than an immediate solution.

Quanto Custam Astrea IT Services e HotelTime PMS?

Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.

Astrea IT Services HOTELTIME HOTELTIME
Starting Price From $600/mo

Quais Funcionalidades Astrea IT Services Tem Que HotelTime PMS Nao Tem (e Vice-Versa)?

De acordo com o banco de dados de produtos do HTR, Astrea IT Services e HotelTime PMS compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.

Funcionalidade Astrea IT Services HOTELTIME HOTELTIME
Acompanhamento de receita auxiliar
CRM convidado
EPoS
Processo de pagamento
SRC integrado
Visualização do calendário

Mostrando as principais diferencas. 39 funcionalidades adicionais diferem entre esses produtos.

Resultados Reais: Astrea IT Services vs HOTELTIME por Objetivo de Negocio

Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.

Aumentar Eficiencia Operacional
Astrea IT Services

Nenhum estudo de caso publicado para este objetivo ainda.

HOTELTIME Chateau Mcely Pequeno
+ Accommodation is run by HotelTime PMS, restaurant by HotelTime Vento ePOS and spa services by Hoteltime Libero software. One platform takes care of everything, systems are perfectly integrated.
+ Being cloud-based, HotelTime Solutions allows the chateau's team to offer the best possible services because they have access to all the data they need from anywhere which means they can see what their guests like and need anytime and make the best informed decisions.
+ A luxurious boutique property needs proper information to be run smoothly and wisely. HotelTime robust reports offer everything management and staff need.

"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."

Petra Horáková
Petra Horáková
Deputy Managing Director
Melhorar a Experiencia do Hospede
Astrea IT Services

Nenhum estudo de caso publicado para este objetivo ainda.

HOTELTIME Nezvalova Archa Pequeno
+ Thanks to HotelTime Solutions and third-party systems integrated with it the hotel automated accommodation services which means the guests are autonomous and the hotel needs minimum staff.
+ If guests want anything to eat/drink, they simply enter the restaurant, select the food and/or drinks, mark everything at the self-service cash registers and pay. It is also possible to cook there
+ Whole operation works smoothly, all the guests need is a mobile phone through which they order accommodation, pay for it, unlock all doors, pay for food and check in/out.

"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."

Daniel Šram
Daniel Šram
Operational Manager, Nezvalova Archa

Astrea IT Services vs HOTELTIME: Conclusao Final

Astrea IT Services
0.0/5 de 0 avaliacoes
0.0/5 facilidade de uso 0.0/5 suporte 0 integracoes
Ver Perfil
HOTELTIME
HOTELTIME
4.7/5 de 549 avaliacoes

O que os hoteleiros adoram

User Interface and Learning Curve 68% positivo

While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.

Suporte técnico 94% positivo

Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para... Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para o suporte técnico melhoraria ainda mais a experiência do usuário, garantindo assistência em todos os momentos, especialmente para usuários internacionais.

Reporting and Analytics 80% positivo

HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.

Onde os hoteleiros criticam

Customization Options 75% negativo

Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.

Automation Features 50% negativo

The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.

Capacidades exclusivas

EPoS SRC integrado Processo de pagamento CRM convidado Visualização do calendário
4.7/5 facilidade de uso 4.7/5 suporte 58 integracoes
Ver Perfil

Onde as avaliacoes mais divergem

Avaliacao Geral HOTELTIME 4.8 vs 0.0 (+4.8)
Facilidade de Uso HOTELTIME 4.7 vs 0.0 (+4.7)
Suporte ao Cliente HOTELTIME 4.7 vs 0.0 (+4.7)
Custo-Beneficio HOTELTIME 4.5 vs 0.0 (+4.5)
Integracao HOTELTIME 4.6 vs 0.0 (+4.6)

Perguntas Frequentes Sobre Astrea IT Services vs HotelTime PMS

Astrea IT Services pode substituir HotelTime PMS?

Depende dos seus requisitos. Astrea IT Services e HotelTime PMS compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. Astrea IT Services oferece 0 parceiros de integracao verificados, enquanto HotelTime PMS oferece 58. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.

Qual e melhor para hoteis pequenos ou independentes?

Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. HotelTime PMS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.

Astrea IT Services ou HotelTime PMS oferecem um plano gratuito?

Astrea IT Services: Nao. HotelTime PMS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.

Como o HTR Avalia e Classifica Astrea IT Services e HotelTime PMS?

O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Astrea IT Services tem um HT Score de 0 e HOTELTIME tem 91. Veja como a pontuacao e calculada.

Grupo de Criterios Peso O Que Mede
Avaliacoes e Reviews de Clientes

O quanto os usuarios recomendam este produto?

Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso

O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao.

Ecossistema de Parceiros

O quanto os parceiros de tecnologia recomendam esta empresa?

Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes

Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada.

Foco no Cliente

Qual o nivel de foco no cliente desta organizacao?

Suporte Certificado, Consistencia de Reviews, Completude do Perfil

Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades.

Alcance, Solidez e Recursos

Qual a extensao do alcance e dos recursos desta empresa?

Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia

Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses.

As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →

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