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Review of Net Affinity / Smarthotel

10
Ellyn and Maja are a credit to the company
duty manager from 25-49 quarto City Center Hotels in Tralee (Ireland)
Verificado
14 dias atrás
Produtos avaliados
Motor de reservas
Agências de Marketing Digital
Design de site
O que você mais gosta?
-no problem is too big or small when it comes to editing our website -its a pleasure to deal with the staff, who are always prompt with a response and you can hear the smile down the phone,
O que você não gosta ou acha que poderia ser melhorado?
-when an issue must be forwarded to the technical department progress can slow down slightly, but this is understandable as its not always a click of a button to solve all issues
5.0
Excelente
Fácil de usar
5.0/5
Suporte ao cliente
5.0/5
ROI
5.0/5
Implementação
5.0/5
Charlene M. from Net Affinity / Smarthotel replied
Thank you for taking the time to leave such a lovely review. We're thrilled to hear that you've had such positive experiences working with our team and that website updates and changes are handled smoothly. Creating a supportive and enjoyable client experience is incredibly important to us, so it's wonderful to know our team's friendly and responsive approach has made an impression - especially Maja & Ellyn's. We'll be sure to share your kind words with them. Thank you also for your feedback regarding technical queries. While some requests can require more in-depth investigation and specialist development work, we strike to streamline communication and ensure turnaround times at met wherever possible. We truly appreciate your feedback and look forward to continuing to support your property's online success. Charlene McGovern, Client Experience & Service Delivery Manager

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