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Review of Duve

10
Excellent service - always improving
Commercial manager from 50-74 quarto City Center Hotels in Paris (France)
Verificado
1 dias atrás
Produtos Revisados
Venda adicional de software
Aplicativos para hóspedes de hotéis
Check-in sem contato
Software de mensagens para convidados
O que você mais gosta?
With dematerialised check-in, we save precious time in communicating and guiding the customer to his flat. Everything is very clear and intuitive to build a personalised online guest area for each customer and each address. The sale of services, particularly transport, is reassuring and very popular, it even allows us (outside the covid period) to largely reimburse us for the Wishbox fees, this service is therefore free of charge. The service and the platform are constantly changing to improve, which is crucial to our business.
O que você não gosta ou acha que poderia ser melhorado?
There is still a need to improve customer service; Wishbox knows how to listen and adapt to our very specific requests, but this sometimes takes a little longer than we would like. Nevertheless, this is still a minor issue compared to the rest of the service.
5.0
Excelente
Fácil de usar
5.0/5
Suporte ao cliente
4.5/5
ROI
5.0/5
Implementação
5.0/5

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