Review of Net Affinity / Smarthotel

10
Excelente Atendimento ao Cliente
Reservations Manager from 100 to 199 quarto Bed & Breakfast & Inns in Kilkea (Ireland)
Verificado
6 dias atrás
O que você mais gosta?
A equipe da Netaffinity é um prazer negociar, nenhum pedido é grande demais. Sempre ajude com quaisquer dúvidas ou perguntas que eu possa ter.
O que você não gosta ou acha que poderia ser melhorado?
Ansioso para mudar para o novo motor de reservas, onde implementaram novas recomendações da indústria hoteleira.
5.0
Excelente
Fácil de usar
5.0/5
Suporte ao cliente
5.0/5
ROI
5.0/5
Implementação
5.0/5
Charlene M. from Net Affinity / Smarthotel replied
Thank you for your kind review. We're delighted to hear that you've had such positive experiences with our team. Providing responsive, helpful support is something we take great pride in, and it's wonderful to know that no request is ever too big. We were also pleased to see your comments about our new booking engine. Since this review was originally published, we have successfully launched our latest booking engine, incorporating many enhancements and client-led improvements. Continuous innovation and customer feedback remain at the heart of our product development, and we look forward to continuing to support your success. Charlene McGovern, Client Experience & Service Delivery Manager

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