OPERATIONS
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
Digitalizing daily operations saves time and therefore money. Communication within your team will improve significantly. This not only ensures efficient processes, but also strengthens the bond between your employees. All necessary information, checklists, explanations and recurring tasks can be stored once in hotelkit and then made transparently accessible to the entire team via smartphone, tablet or PC. The mess is history. Transparent, paperless communication takes its place.
Enhance communication between departments: hotelkit has replaced the optimization software used at InterContinental Vienna and has since enhanced and refined the collaboration between the departments.
Implement digital checklists: During the pandemic, the strict hygiene measures were incorporated into the digital checklists and therefore efficiently implemented into the daily work routine.
Reduce stress: hotelkit enables the colleagues at InterContinental Vienna to complete their tasks in a structured manner and reduces stress during the workday.
hotelkit
All in one platform to simplify everyday work, enhnace team communication, automate housekeeping, and speed up repairs. hotelkit makes hotel management effortless!
Innovators Mentioned
Director of rooms
InterContinental Vienna
"The intuitive and user-friendly look and feel of hotelkit, managed to turn the initial skepticism into genuine enthusiasm. The great advantage of working with hotelkit is that it reduces the stress that arises during the working day. Instead of the constantly ringing phone, paper lists and verbal communication in passing, there is a single tool that allows me to send information to the right person and to work through tasks in a structured, concentrated way and at my own pace. This ensures efficiency and a noticeable reduction in the workload of employees."
Sandra Hösl
Director of rooms
"The intuitive and user-friendly look and feel of hotelkit, managed to turn the initial skepticism into genuine enthusiasm. The great advantage of working with hotelkit is that it reduces the stress that arises during the working day. Instead of the constantly ringing phone, paper lists and verbal communication in passing, there is a single tool that allows me to send information to the right person and to work through tasks in a structured, concentrated way and at my own pace. This ensures efficiency and a noticeable reduction in the workload of employees."
Director of rooms Sandra Hösl said, about their decision: "Our goal was to ensure smooth, and transparent communication between the maintenance and housekeeping colleagues, and we also wanted a tool with a user-friendly interface which is why we were on the lookout for a new platform. We were made aware of the collaboration platform hotelkit by the renowned Sacher Hotels and AICR."
Work orders at InterContinental Vienna are sent, completed and tracked directly and in real-time via the “Guest Request” and “Repair” tool.
The “complaints” tool makes it possible to document guest challenges in a sustainable way and ensures service recovery efforts are carried out efficiently and effectively.
During the pandemic, the strict hygiene measures were incorporated into the digital checklists and therefore efficiently implemented into the daily work routine.
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