Top 3 Core Objectives:
Speed-to-market at which new campaigns can be delivered is crucial. The ability to respond at pace is particularly important as the travel industry recovers from the pandemic, and Quest is now confident it will be able to deliver more tactical campaigns as a result of the technology.
Centralise rates and distribution.:
Revenue managers and hotel teams needed to be able to enter rate plans once and have the details disseminated across all locations within the group, providing a consistent rate and distribution approach.
The team required in -depth insights on rates and distribution partners, in order to improve decision-making. A simple health check makes it possible to continuously monitor the status of data flows and connections.
Ease of use:
There was a need for a user friendly solution to make it easier for hotel groups and chains, which are experiencing either growth or restructures, to onboard new users and hotels quickly. Design simplicity also means hotels can dip in and out of the system while simultaneously carrying out other tasks.