CheckPlease vs. Runtriz:
Welches ist das Richtige für Sie?

The Decision

Choosing between CheckPlease by CheckPlease and Runtriz by Runtriz boils down to your hotel’s specific needs and the maturity of your tech stack. Both products aim to improve guest communication and streamline operations, but they diverge significantly in features, user adoption, and market presence. CheckPlease’s lack of recent reviews and a minimal feature set makes it a less compelling choice, especially compared to Runtriz’s active user base and extensive capabilities.

Your team should consider whether you need a simple guest messaging tool or a comprehensive engagement platform. Are you looking to bolster guest communication or integrate a full suite of mobile services? The answer will shape which product is right for your property.

Is CheckPlease or Runtriz Better for Hotels?

CheckPlease is a straightforward guest app mainly focused on basic communication, with no recent updates or extensive features. Runtriz, by contrast, offers a broad set of functionalities like mobile check-in, guest messaging, in-room controls, and multilingual support, backed by 37 recent reviews and a high NPS score of 8.97. Given the active feedback and the variety of features, Runtriz clearly demonstrates ongoing product development and customer satisfaction.

CheckPlease’s reviews are nonexistent in the last six months, making its current reliability and responsiveness uncertain. Runtriz, with recent reviews emphasizing ease of use, guest engagement, and support, stands out as the more trusted choice for hotels seeking a proven platform.

Runtriz vs CheckPlease: Which Should Your Hotel Choose?

If your hotel needs a robust, feature-rich guest engagement platform that integrates smoothly with your operations, go with Runtriz. Its scalability, integrations (with 14 verified partners), and active user base make it suitable for a broad range of property types, from luxury resorts to limited-service hotels.

If, however, your team is looking solely for a basic guest messaging solution with minimal implementation effort and no need for extensive features, CheckPlease might suffice—but this is a risky choice given its lack of recent review activity and feature depth.

In terms of strategic value, Runtriz’s comprehensive suite makes it the clearer option for hotels aiming to enhance guest experience and operational efficiency simultaneously.

Is CheckPlease or Runtriz Easier to Use?

Runtriz’s user ratings show a high ease-of-use score of 4.66 out of 5, supported by reviews praising its straightforward navigation, quick onboarding, and guest-friendly features. Its interface is described as simple and intuitive, enabling staff and guests to adopt it rapidly.

CheckPlease, with a 0/5 ease-of-use rating and no recent reviews, provides no current insights into its interface or onboarding process. Based on available data, Runtriz’s platform is the easier choice, especially for properties prioritizing quick staff training and guest adoption.

Edge: Runtriz

Which Has Better Features: CheckPlease or Runtriz?

CheckPlease offers no unique features—it appears to function solely as a basic messaging tool. Runtriz, on the other hand, boasts 12 distinct features, including mobile check-in, guest profiles, local recommendations, mobile checkout, room service ordering, multilingual translations, and more.

The breadth and depth of Runtriz’s offerings give it a significant advantage, especially for hotels looking to implement multiple guest engagement touchpoints within a single platform. Its features directly support revenue growth, operational efficiency, and personalized service.

Edge: Runtriz

Which Has Better Customer Support: CheckPlease or Runtriz?

Runtriz’s customer support rating of 4.51 out of 5 is accompanied by numerous glowing reviews highlighting the ease of onboarding and ongoing assistance. Hoteliers report that support teams are responsive and helpful, contributing to a smooth implementation process.

CheckPlease, with no recent reviews or ratings, provides no current information about support quality. Based on available data, Runtriz’s support infrastructure is clearly superior, making it the safer choice for hotels that rely on vendor assistance.

Edge: Runtriz

Which Has More Integrations: CheckPlease or Runtriz?

Runtriz surpasses CheckPlease significantly in integrations, with 14 verified partners—including major systems like Oracle Hospitality, SALTO, Infor, and OpenKey. CheckPlease’s integration count is zero, limiting its compatibility with existing property management and access control systems.

For hotels aiming for a connected technology ecosystem, Runtriz’s extensive partner network allows seamless data flow and reduces manual data entry, making it the more adaptable platform.

Edge: Runtriz

Which Do Hoteliers Rate Higher: CheckPlease or Runtriz?

Runtriz’s overall rating of 4.77 out of 5 from 37 recent reviews indicates strong, consistent satisfaction across various hotel segments, including luxury, boutique, and limited-service properties. Its recent reviews highlight positive experiences with ease of use, guest engagement, and support.

CheckPlease’s review activity is nonexistent in the last six months, making it impossible to gauge current user sentiment. Given the recent ratings and review activity, Runtriz holds the higher reputation among hoteliers.

Edge: Runtriz

How Much Do CheckPlease and Runtriz Cost?

Both products do not publicly disclose pricing details, suggesting they operate on custom quotes or are part of larger property management packages. This common approach means your hotel must engage directly with sales teams for tailored pricing.

In absence of concrete figures, consider the value offered by Runtriz’s extensive features and recent positive reviews when evaluating potential investment. CheckPlease’s lack of recent activity raises questions about ongoing support and development.

What Type of Hotel Should Use CheckPlease?

• Hotels that need a simple communication tool without complex integrations or features.
• Properties testing guest messaging solutions before scaling.
• Small hotels or boutique properties with minimal tech infrastructure.
• Teams seeking a low-cost, straightforward guest interaction platform.

Not ideal if:

• You want a comprehensive guest engagement system.
• Your hotel relies on integrations with PMS or access systems.
• You need ongoing support and updates.
• You aim to improve operational efficiency beyond messaging.

What Type of Hotel Should Use Runtriz?

• Hotels of all sizes, especially those seeking a full guest engagement suite.
• Properties aiming to increase revenue through mobile check-in, upselling, and requests.
• Hotels that value integrations with other property systems.
• Teams aiming to deliver a multilingual, contactless experience.
• Properties prioritizing scalable, flexible guest services.

Not ideal if:

• You operate a very small hotel with no need for advanced features.
• Your budget cannot accommodate a platform with broader capabilities.
• You prefer a platform with limited integrations or a simple interface.

Runtriz vs CheckPlease: The Bottom Line for Hotels

Runtriz emerges as the clear leader with a current, high-rated platform actively used by over 2,500 properties worldwide. Its extensive feature set, integrations, and recent reviews underscore its relevance and reliability for modern hotels.

CheckPlease, lacking recent reviews and feature depth, is better suited for very basic guest messaging needs or small-scale testing. For hotels serious about guest engagement and operational modernization, Runtriz offers a more comprehensive, proven solution.

If your hotel needs a scalable, feature-rich guest app, Runtriz is the recommended choice. If your priority is minimal investment in guest communication tools, CheckPlease might serve as a starting point—though it’s unlikely to support long-term growth or integration goals.