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Review of Aven Hospitality

6
Technology is good, support lacking
Head of Commercial from 200 to 499 Zimmer Boutique Hotels in Newlands (South Africa)
Verifiziert
vor 3 Jahren
Bewertete Produkte
Digitalmarketing-Agenturen
Channel-Manager
Buchungsmaschine
Was gefällt Ihnen am besten?
Innovative products leaning towards becoming an all in one solution meeting the needs for cross channel distribution, upselling, hotel operations and guest experience.
Was gefällt Ihnen nicht oder könnte verbessert werden?
Support for independent properties is not great. The perception is that we are just a small player and go to the end of que for support logs, which can take days to get feedback on.
3.0
Durchschnitt
Benutzerfreundlichkeit
4.0/5
Kundensupport
2.0/5
ROI
4.0/5
Implementierung
5.0/5

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