A fully-integrated, data-driven guest experience platform for hospitality operators
Astute
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Astute
Unranked in Restaurant CRM
CRM, call center efficiency, knowledge management, customer experience, digital self-service, artificial narrow intelligence (ANI), social relationship management, natural language processing (NLP), omni-channel engagement, contact center software, machine learning, sentiment analysis, social listening, chatbots, consumer engagement, live chat, video chat, and data QA
Not yet recommended by any hotels
Astute has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is Astute?
Founded in 2002 | Headquarters in Columbus (United States) | 1995 employees
Astute is a customer experience (CX) management platform that leverages AI-driven software to enhance consumer engagement for businesses. By seamlessly blending human and artificial intelligence, Astute enables companies to deliver more efficient customer service and protect their brand reputation. The platform offers valuable tools such as social media listening and smart knowledge management systems, making it easier to interact with customers across multiple channels. With Astute, businesses can increase customer loyalty by providing contextually relevant and timely responses, ultimately improving their overall consumer engagement strategy.
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Capabilities
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Features
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0/5 features
Astute Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
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Implementation
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Achievements
This vendor's trending score is rising, Astute is the #7 most trending product in the Restaurant CRM category (out of 9) and the #1702 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAstute’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Astute Pricing
Pricing Available By Request
Astute has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Support
Unverified
Astute has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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