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10 Best Business Intelligence Software for Hotels in 2023

Hotel Tech Report | Last updated November 15, 2022

65 PRODUCTS REVIEWED

1459 HOTELIERS SURVEYED

Vendor Shortlist

Product Suites

Category Info

Market Segments

Key Benefits

Feature Checklist

Pricing Estimates

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PRODUCT BUNDLES

These Product Suites Also Contain Business Intelligence

Other solutions that offer an integrated business intelligence add-on module with their core product offering

Revenue Management Systems

8 products offer Business Intelligence modules

IDeaS

4.6 (521 reviews)

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IDeaS’s Business Intelligence product suite also includes:

BEONx

4.7 (133 reviews)

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BEONx’s Business Intelligence product suite also includes:

FLYR for Hospitality

4.7 (94 reviews)

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FLYR for Hospitality’s Business Intelligence product suite also includes:

Demand Calendar AB

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Demand Calendar AB’s Business Intelligence product suite also includes:

XLR8

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XLR8’s Business Intelligence product suite also includes:

PriceLabs

5.0 (24 reviews)

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PriceLabs’s Business Intelligence product suite also includes:

HotelPartner Revenue Management

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HotelPartner Revenue Management’s Business Intelligence product suite also includes:

Blastness

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Blastness’s Business Intelligence product suite also includes:

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Business Intelligence

5 products offer Business Intelligence modules

Juyo Analytics

4.6 (34 reviews)

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Juyo Analytics’s Business Intelligence product suite also includes:

Profit Intelligence

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Profit Intelligence’s Business Intelligence product suite also includes:

Magnum Leap Business Intelligence

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Magnum Leap Business Intelligence’s Business Intelligence product suite also includes:

Optimand

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Optimand’s Business Intelligence product suite also includes:

Fairmas

4.6 (21 reviews)

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Fairmas’s Business Intelligence product suite also includes:

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Property Management Systems

3 products offer Business Intelligence modules

RMS

4.2 (265 reviews)

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RMS’s Business Intelligence product suite also includes:

eviivo

4.5 (98 reviews)

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eviivo’s Business Intelligence product suite also includes:

Agilysys

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Agilysys’s Business Intelligence product suite also includes:

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Hotel Management Software

3 products offer Business Intelligence modules

RMS

4.3 (199 reviews)

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RMS’s Business Intelligence product suite also includes:

eviivo

4.5 (85 reviews)

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eviivo’s Business Intelligence product suite also includes:

HotelKey

4.3 (12 reviews)

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HotelKey’s Business Intelligence product suite also includes:

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Marketplaces & Integrators

2 products offer Business Intelligence modules

Ireckonu

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Ireckonu’s Business Intelligence product suite also includes:

Omniboost

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Omniboost’s Business Intelligence product suite also includes:

Rate Shopping & Market Intelligence

2 products offer Business Intelligence modules

SiteMinder

4.5 (228 reviews)

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SiteMinder’s Business Intelligence product suite also includes:

HotStats Hospitality Intelligence

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HotStats Hospitality Intelligence’s Business Intelligence product suite also includes:

Finance & Accounting Software

2 products offer Business Intelligence modules

Aptech Computer Systems Inc

4.7 (111 reviews)

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Aptech Computer Systems Inc’s Business Intelligence product suite also includes:

HelloGM

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HelloGM’s Business Intelligence product suite also includes:

Vacation Rental Software

1 products offer Business Intelligence modules

eviivo

4.8 (25 reviews)

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eviivo’s Business Intelligence product suite also includes:

VR Dynamic Pricing

1 products offer Business Intelligence modules

PriceLabs

5.0 (25 reviews)

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PriceLabs’s Business Intelligence product suite also includes:

Hotel CRM & Email Marketing

1 products offer Business Intelligence modules

Ireckonu

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Ireckonu’s Business Intelligence product suite also includes:

Hotel Chatbots

1 products offer Business Intelligence modules

Quicktext

4.7 (326 reviews)

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Quicktext’s Business Intelligence product suite also includes:

Group Sales Management Software

1 products offer Business Intelligence modules

Thynk

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Thynk’s Business Intelligence product suite also includes:

Channel Managers

1 products offer Business Intelligence modules

eviivo

4.8 (83 reviews)

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eviivo’s Business Intelligence product suite also includes:

OVERVIEW

What is Business Intelligence

Finding the right Business Intelligence solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best Business Intelligence vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more. (including our 2023 Business Intelligence Guide)

BENEFITS

How can business intelligence software improve profitability and efficiency?

Business Intelligence tools are designed exclusively for analysis; to provide fast and widespread access to accurate information and insight. Through dashboards, reports and analytics. users can explore their business – both historical performance and future activity. BI automates reporting, turning report producers into information consumers who can in turn analyze and apply their findings to influence business results. Business Intelligence is about gathering data from a variety of sources and then utilizing technology to serve information to decision-makers in ways that help them to understand where opportunities exist within their business.

Throughout the hotel industry, we suffer from a lack of critical, timely information on the most fundamental aspects of our business. We attempt to address this deficiency through manual reporting; printing reports from operational systems, keying numbers into spreadsheets and emailing files daily. This turns some of the industry’s brightest minds into simple report producers. BI automates, accelerates and enhances reporting, turning these report producers into information consumers who can analyze and apply their findings to take advantage of business opportunities while they still exist.

Increase Occupancy %: Using advanced Pace metrics, users can see areas of opportunity or concern well in advance and take action to optimize their hotel’s occupancy.
Boost ADR: Analyzing production across market segments, booking channels and source markets, users will be able to see their most and least profitable business, and adjust accordingly.
Grow TRevPAR: By analyzing the segments with the highest total net spend and determining when & where those guests are being displaced, users can optimize their mix to generate higher revenues across departments.

FEATURES

What are the most important features of business intelligence software?

Cloud Infrastructure: Ease of access to BI across devices. No expensive, lengthy implementation or physical on-site installation.
Depth of Information: Ability to not only view statistics/figures, but to dive deeper into the data and understand what’s impacting those results.
Data Management: Ability to manage & clean data to maintain data & reporting quality and accuracy.
Forecast & Budget Support: Forecasting/Budgeting at the most granular level allows hotels to measure their performance on an ongoing basis to achieve their goals.
Enterprise Level Reporting: Allowing users to view performance of multiple hotels using unified standards makes for easier reporting at an area or portfolio level.

PRICING

What is the typical pricing for business intelligence software?

BI Tool pricing typically includes an initial setup fee as well as an ongoing monthly subscription cost. The monthly cost can be dependent on the number of rooms/hotels using the tool and the tool may be offered at different price points with differing levels of features & complexity.

Vendors start as low as $2 and as high as $10/room per month, this range would offer the most basic BI solutions and reporting without predictive or self-service features.Hotels that are taking their first steps into BI would benefit from starting off with this kind of low cost solution.

Vendors in the high end of this range would offer the full range of predictive and self-service features available, as well as additional integrations with external sources. Hotels that are familiar with BI and looking to expand their capabilities and depth of knowledge would benefit the most from this type of solution.

IMPLEMENTATION

How long does it usually take for a hotel to implement new business intelligence software?

1 to 2 weeks per hotel. No downtime required. Simple, quick setup process. Live and on-demand user training available. Depending on whether or not the hotel(s) have existing standardized hierarchies (market segments, channels, room classes) and IT resources (including other vendors) do not delay.

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