The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 46 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Amadeus se distingue en matiere de service client exceptionnel .
Gourmet Marketing se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Email Marketing.
Notes comparees basees sur 46 avis verifies d'hoteliers sur HTR.
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| Prix de depart | Contact sales | From $1,400/mo |
| Avis verifies | 27 | 19 |
Apres analyse de 46 avis verifies, les utilisateurs de Amadeus apprecient surtout service client exceptionnel, fiabilité de la plateforme, tandis que ceux de Gourmet Marketing mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Service client exceptionnel
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Fiabilité de la plateforme
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Comment chaque produit se classe parmi les fournisseurs Agences de marketing numérique pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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| Petit (10-24 chambres) | #19 1 avis | #17 2 avis |
| Moyen (25-74 chambres) ▾ | #12 12 avis | #13 12 avis |
| Grand (75-199 chambres) ▾ | #5 11 avis | #11 4 avis |
| Tres grand (200+ chambres) | #6 2 avis | #12 1 avis |
Par type d'etablissement
| Segment |
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| Boutique ▾ | #12 11 avis | #11 13 avis |
| Luxe ▾ | #11 12 avis | #12 13 avis |
| Enseigne / Chaine ▾ | #8 9 avis | #17 3 avis |
| Sejour prolonge ▾ | #11 2 avis | #5 12 avis |
Par region
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| Amerique du Nord ▾ | #14 3 avis | #4 18 avis |
| Europe ▾ | #13 7 avis | — |
| Asie-Pacifique ▾ | #3 5 avis | — |
| Moyen-Orient | #5 1 avis | — |
Choosing between Amadeus – Digital Media and Gourmet Marketing – Full Service Hotel Marketing Agency depends on your hotel’s specific marketing needs and operational preferences. Both aim to boost your direct bookings and online visibility, but they approach these goals differently. Amadeus offers a comprehensive platform built for integration with your existing systems, while Gourmet Marketing provides tailored, full-service marketing campaigns. Which aligns better with your current priorities?
Amadeus is a software solution with a strong track record, boasting over 26 reviews and a recent, consistent positive feedback trend. Gourmet Marketing, as a dedicated agency, has fewer reviews—19—and less recent data, making Amadeus the clearer choice if recent performance is your priority.
Amadeus specializes in digital media platforms designed to increase your direct bookings through multi-channel advertising, SEO, and metasearch strategies. Its tools focus on integrating with existing hotel systems, providing you with data-driven campaigns that target high-intent travelers at key moments.
Gourmet Marketing, on the other hand, operates as a full-service agency that crafts customized, multi-channel marketing strategies including website design, SEO, social media, influencer marketing, and content creation. It emphasizes a boutique, personalized approach, often for hotels needing comprehensive digital branding.
The core difference lies in approach: Amadeus offers a tech-centric platform for hotels comfortable managing their own campaigns, while Gourmet Marketing acts as an external partner managing all campaigns end-to-end. Do you prefer a self-managed system with advanced analytics or a dedicated agency handling every aspect of your marketing?
If your hotel needs a scalable, data-rich platform that integrates well with your existing systems and focuses on maximizing direct bookings via digital channels, go with Amadeus. Its platform is ideal for hotels seeking a robust, technology-driven approach with proven results, especially in high-demand segments like resorts and city hotels.
If your hotel requires a full-service marketing partner capable of creating bespoke campaigns, handling content, social media, and brand positioning, Gourmet Marketing is the better choice. It’s best suited for hotels that want a strategic partner to develop their digital footprint, particularly in markets where personalized branding and creative marketing are critical.
For hotels that need a flexible, easy-to-integrate platform with recent reviews and strong support, Amadeus is the clear winner. Alternatively, if you seek a hands-on agency with a broad suite of marketing services and you prioritize comprehensive campaign execution, Gourmet Marketing fits better.
Amadeus scores a high 4.44/5 for ease of use, thanks to its user-friendly interface and straightforward onboarding processes. Its platform is designed for hoteliers who want to manage and optimize digital campaigns with minimal fuss, supported by dedicated customer support.
Gourmet Marketing, with an even higher rating of 4.89/5, offers a more intuitive experience through its agency-led approach, including expert onboarding and ongoing management. Its service model reduces the need for internal effort, making it particularly easy for hotels that prefer external management.
Edge: Gourmet Marketing.
Amadeus offers 17 shared features, mainly focusing on digital media, SEO, and metasearch solutions. Its strengths lie in data-driven ad campaigns, analytics, and integration with 104 verified partners, including major industry players like Revinate and Profitroom.
Gourmet Marketing provides 8 unique features such as email marketing, copywriting, social media management, influencer marketing, and custom website development. These capabilities give it an edge in creative content, brand storytelling, and multi-channel campaign execution.
While Amadeus’s features are more focused on digital advertising and integrations, Gourmet Marketing excels in content creation and personalized marketing strategies.
Edge: Gourmet Marketing.
Amadeus’s customer support is rated 4.33/5, with reviews praising their proactive, knowledgeable teams that treat clients as priorities. Users mention consistent support from regional and local teams, with some noted delays in follow-up processes.
Gourmet Marketing’s support is rated 5/5, with reviews emphasizing their responsiveness, strategic insights, and proactive problem solving. Although fewer reviews are recent, the feedback indicates a highly responsive service, particularly in content and campaign management.
Edge: Gourmet Marketing.
Amadeus leads with 104 verified partners, including industry giants like Revinate, Profitroom, and Uniguest, offering a broad ecosystem for hotel operations. Its extensive integrations facilitate smoother campaign management and data sharing across platforms.
Gourmet Marketing has 4 verified partners, including The Hotels Network and Triptease, focusing on targeted digital marketing and website solutions. Its integrations are more niche but effective for content and conversion optimization.
For comprehensive, multi-platform connectivity, Amadeus is the superior choice.
Edge: Amadeus.
Amadeus has an overall rating of 4.41/5 from 26 reviews, with recent feedback highlighting its ability to increase direct bookings and support hotel marketing strategies. Hotels in the resort and city hotel segments rate it particularly highly.
Gourmet Marketing has a 0/5 rating from 19 reviews, with most reviews not providing specific recent data. The lack of recent reviews limits confidence, but the existing feedback praises their creative and strategic approach.
Considering review recency and volume, Amadeus clearly has the higher rating.
Edge: Amadeus.
Amadeus does not publicly disclose its pricing, typically offering custom quotes based on your hotel’s size and needs. There is no free trial or freemium model, indicating a tailored, enterprise pricing approach.
Gourmet Marketing charges a base fee of $1,400 per month, with no free trial or flat-rate packages. Its pricing is transparent but reflects its boutique, full-service agency model.
If budget flexibility and transparency are critical, Gourmet Marketing’s fixed monthly fee is straightforward. Otherwise, Amadeus’s custom pricing may better suit larger or more integrated operations.
Amadeus stands out as a comprehensive digital marketing platform offering integrated solutions backed by data analytics and robust partner networks. Its strengths lie in automation, scalability, and proven results across various hotel segments, especially resorts and city hotels.
Gourmet Marketing excels in personalized campaign design, creative content, and strategic branding, making it suitable for hotels seeking a boutique, hands-on approach. Its agency model provides tailored strategies that can elevate your hotel’s digital presence but may lack the extensive integrations of Amadeus.
If your goal is a reliable, data-driven platform with proven recent reviews and extensive integrations, Amadeus is the clear choice. Conversely, if you prefer a dedicated agency with customized marketing services and a focus on creative content, Gourmet Marketing is a strong contender.
Final recommendation: For most hotels seeking recent performance data, broader integrations, and a proven track record, Amadeus is the better choice. If your hotel prioritizes bespoke marketing campaigns managed externally, Gourmet Marketing remains a compelling option.
La tarification des Agences de marketing numérique est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | — | From $1,400/mo |
Selon la base de donnees produits de HTR, Amadeus – Digital Media et Gourmet Marketing - Full Service Hotel Marketing Agency partagent 17 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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| CMS personnalisé | ||
| Conception graphique | ||
| Développement wordpress | ||
| Gestion des réseaux sociaux | ||
| Publicité par e-mail | ||
| Rédaction |
Ce que les hoteliers apprecient
L'équipe d'Amadeus, et notamment des personnes comme Bert et Yuko, est fréquemment félicitée pour son service client proactif et efficace, garantissan... L'équipe d'Amadeus, et notamment des personnes comme Bert et Yuko, est fréquemment félicitée pour son service client proactif et efficace, garantissant aux utilisateurs une assistance et une expertise rapides pour tirer pleinement parti de la plateforme.
Les outils d'Amadeus offrent une fiabilité constante, garantissant aux hôteliers une solution stable pour la gestion efficace de leurs campagnes de ma... Les outils d'Amadeus offrent une fiabilité constante, garantissant aux hôteliers une solution stable pour la gestion efficace de leurs campagnes de marketing digital. Les utilisateurs apprécient l'absence de temps d'arrêt et d'interruptions de service, assurant ainsi un fonctionnement sans faille.
Mieux classe pour
Mieux classe pour
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Amadeus – Digital Media et Gourmet Marketing - Full Service Hotel Marketing Agency partagent de nombreuses fonctionnalites Digital Marketing Agencies de base, mais chacun a des capacites uniques. Amadeus – Digital Media propose 104 partenaires d'integration verifies, tandis que Gourmet Marketing - Full Service Hotel Marketing Agency en propose 4. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Gourmet Marketing - Full Service Hotel Marketing Agency est en tete pour la facilite d'utilisation avec 4.9/5 contre 4.5/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Amadeus – Digital Media : Non. Gourmet Marketing - Full Service Hotel Marketing Agency : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Digital Marketing Agencies proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Amadeus a un HT Score de 82 et Gourmet Marketing a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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