The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 21 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Cendyn se distingue en customer support , avec des fonctionnalites exclusives comme Data Analysis & Reporting and Email Marketing.
roommaster se distingue en onboarding .
Notes comparees basees sur 21 avis verifies d'hoteliers sur HTR.
| HTScore |
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| Probabilite de recommandation |
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| Facilite d'utilisation |
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| Support client |
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| Rapport qualite-prix |
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| Prix de depart | From $800/mo | From $200/mo |
| Avis verifies | 15 | 6 |
Comment chaque produit se classe parmi les fournisseurs Conception de sites web pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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|---|---|---|
| Petit (10-24 chambres) | #13 4 avis | #20 1 avis |
| Moyen (25-74 chambres) ▾ | #11 6 avis | #14 4 avis |
| Grand (75-199 chambres) | #7 4 avis | #21 1 avis |
| Tres grand (200+ chambres) | #4 0 avis | #19 0 avis |
Par type d'etablissement
| Segment |
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|---|---|---|
| Boutique ▾ | #12 6 avis | #16 3 avis |
| Luxe ▾ | #10 5 avis | #30 1 avis |
| Enseigne / Chaine ▾ | #8 5 avis | #17 2 avis |
| Sejour prolonge | #17 0 avis | #21 0 avis |
Par region
| Segment |
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|---|---|---|
| Amerique du Nord ▾ | #4 7 avis | #7 6 avis |
| Europe ▾ | #9 7 avis | #23 0 avis |
| Asie-Pacifique | #11 1 avis | — |
| Moyen-Orient | — | #12 0 avis |
When evaluating website design solutions for your hotel, the choice often hinges on which platform offers the most recent feedback, comprehensive features, and reliable support. Cendyn Web and roommaster’s Hotel Website Builder both aim to increase direct bookings and elevate your digital presence, but they differ significantly in user feedback, feature sets, and pricing. Your decision should align with your hotel’s size, segment, and specific needs.
Cendyn Web boasts more reviews—11 in total—and has recent reviews from the past six months, giving it a more current reflection of user experience. roommaster, with only 6 reviews, offers slightly better ease of use and onboarding scores but has less recent feedback. Are you prioritizing a platform with proven support and extensive features or a simpler, more cost-effective solution? Let’s dig deeper.
Cendyn Web is designed as an all-encompassing marketing and website platform, integrating SEO, PPC, content management, and more, aiming to drive revenue through sophisticated tools. roommaster, on the other hand, focuses primarily on creating visually appealing, mobile-optimized websites with integrated booking engines, emphasizing ease of use and conversion.
Both platforms aim to reduce OTA reliance and boost direct bookings, but Cendyn’s larger feature set—including content strategy, social media marketing, and marketing automation—sets it apart. However, its higher price point and complex interface might challenge smaller teams. roommaster’s strength lies in its simplicity, faster onboarding, and lower cost, but it lacks some advanced marketing features. Which of these align better with your hotel’s strategic goals?
In terms of ease of use, roommaster scores a 4.83/5, with reviews emphasizing its intuitive drag-and-drop interface, quick response times, and straightforward website creation process. Cendyn, with a 4.55/5 rating, has been noted for its helpful support team but also some comments about unnecessary steps complicating usability.
Recent reviews support this, with roommaster’s users citing that onboarding is smooth and training is effective, though some noted that training sessions could be more paced toward the end. Cendyn’s support is consistently praised for responsiveness, but its platform may require a steeper learning curve. Edge: roommaster.
Cendyn offers 27 features exclusive to its platform, including SEO, PPC, Web Design, Data Analysis & Reporting, Marketing Automation, and Content Audit, making it a comprehensive marketing suite. roommaster provides only one unique feature: SEO plugins, focusing on website creation and booking engine integration.
This extensive feature set in Cendyn can support larger or more marketing-driven hotels seeking a full digital marketing approach. roommaster’s feature simplicity makes it easier to implement but limits advanced functionalities. If advanced marketing tools are a priority, Cendyn leads; if core website and booking are enough, roommaster is sufficient. Edge: Cendyn.
Cendyn’s customer support scores 4.64/5, with reviews highlighting their quick, expert troubleshooting and ongoing support. Specific testimonials praise team responsiveness, especially in resolving issues related to bookings and integrations.
roommaster’s support scores 4.33/5, with reviews indicating high satisfaction with training and responsiveness, though some users found communication through tickets to be slow. Given the more recent reviews and higher ratings, Cendyn’s support appears more robust. Edge: Cendyn.
Cendyn integrates with 116 verified partners, including major PMS, channel managers, and marketing tools. shared partners include SiteMinder, TrustYou, and GuestRevu. It also has 24 integrations unique to its platform, such as Priority Software and Hotello.
roommaster offers 56 verified integrations, with notable partners like Sage, Volo, and Triptease, but fewer total options. The broader partner network in Cendyn enhances its flexibility for larger hotel chains and properties needing diverse integrations. Edge: Cendyn.
Based on review counts and recent feedback, Cendyn’s overall ratings are lower at 0/5, but that’s due to the lack of recent reviews, whereas roommaster’s ratings are similarly low at 0/5. However, the recent reviews (last 6 months) favor roommaster’s ease of use and onboarding, with an NPS score of 9.67/10 compared to Cendyn’s 8.55/10.
Given the recency and volume of reviews, hoteliers tend to rate roommaster slightly higher, especially regarding onboarding and user experience. For properties emphasizing hassle-free setup, roommaster’s higher recent ratings are compelling. Edge: roommaster.
Cendyn’s base price is $800 per month, with no free trial or tiered pricing options available. roommaster costs $200 per month, also without a trial, making it significantly more budget-friendly.
This stark price difference reflects their target markets—Cendyn caters to larger, more resource-rich hotels needing extensive marketing features, while roommaster offers a more affordable, straightforward solution for smaller properties or those just starting digital transformation.
Not ideal if your hotel is small, focused mainly on booking engines, or has limited digital marketing needs.
Not ideal if you require advanced marketing automation or deep data analysis features, or if you need highly customizable content management beyond SEO plugins.
Cendyn Web presents a comprehensive marketing platform, blending creative design with advanced digital marketing tools, making it suitable for larger or marketing-focused hotels. Its extensive integrations, features, and support justify its higher price point for properties that want to scale their digital presence.
roommaster’s solution is ideal for hotels seeking an easy, cost-effective way to build a mobile-friendly website and boost direct bookings through simple, intuitive tools. Its lower price, fast onboarding, and decent support make it attractive for smaller properties or those new to digital marketing.
If your hotel needs a broad, marketing-oriented platform with deep integrations and extra features, Cendyn is the clear choice. Conversely, if affordability and simplicity are your priorities, roommaster delivers a compelling, easy-to-operate solution.
In conclusion, choose Cendyn if you want a full marketing suite backed by extensive support and integrations. Opt for roommaster if your focus is on straightforward website creation, direct bookings, and budget-conscious implementation.
La tarification des Conception de sites web est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | From $800/mo | From $200/mo |
Voici les fonctionnalites configurees par chaque fournisseur, organisees par groupe de fonctionnalites — les memes donnees que dans le tableau de bord du fournisseur. Developpez un groupe pour comparer les fonctionnalites cote a cote.
| Fonctionnalite |
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Conception et gestion de contenu
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| Générateur de pages par glisser-déposer | ||
| Modèles de site Web d'hôtel | ||
| Capacité de marque blanche | ||
| Thèmes entièrement personnalisables | ||
| Compositeur d'articles de blog | ||
| Cartes d'attractions personnalisables | ||
| Personnalisation du site Web | ||
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Conversion
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| Balisage AMP de Google | ||
| Storefront/Voucher Functionality | ||
| Mobile optimisé/réactif | ||
| Réviser les widgets | ||
| Moteur de réservation | ||
| Popups et alertes | ||
| Cartes d'attractions personnalisables | ||
| Personnalisation du site Web | ||
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Internationalisation
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| Multilingue | ||
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Analytique
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| Connexion Google Analytics | ||
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Référencement et trafic
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| Intégrations de médias sociaux | ||
| Balisage AMP de Google | ||
| Mobile optimisé/réactif | ||
| Multilingue | ||
| Plugins SEO | ||
| Cartes d'attractions personnalisables | ||
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Sécurité et conformité
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| Protocoles de sécurité (SSL/HTTPS) | ||
| Conforme à l'ADA | ||
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Vente incitative
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| Storefront/Voucher Functionality | ||
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Other
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| Widgets de conversion |
Mieux classe pour
Fonctionnalites uniques
Mieux classe pour
Ou les notes divergent le plus
Cela depend de vos besoins. Cendyn Web et roommaster Hotel Website Builder partagent de nombreuses fonctionnalites Website Design de base, mais chacun a des capacites uniques. Cendyn Web propose 118 partenaires d'integration verifies, tandis que roommaster Hotel Website Builder en propose 58. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. roommaster Hotel Website Builder est en tete pour la facilite d'utilisation avec 4.8/5 contre 4.7/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Cendyn Web : Non. roommaster Hotel Website Builder : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Website Design proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Cendyn a un HT Score de 0 et roommaster a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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