The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 82 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Hostaway se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Financial Reporting and Guest Portal.
Maxxton se distingue .
Notes comparees basees sur 82 avis verifies d'hoteliers sur HTR.
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| Prix de depart | Contact sales | Contact sales |
| Avis verifies | 82 | 0 |
Apres analyse de 82 avis verifies, les utilisateurs de Hostaway apprecient surtout customer support quality, onboarding experience, automation and efficiency, tandis que ceux de Maxxton mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Customer Support Quality
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Onboarding Experience
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Automation and Efficiency
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Intégrations de logiciels tiers
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Personnalisation et contrôle de l'utilisateur
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Traitement financier et des paiements
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Integration Challenges
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Comment chaque produit se classe parmi les fournisseurs Logiciel de location de vacances pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
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| Petit (10-24 chambres) ▾ | #2 23 avis | — |
| Moyen (25-74 chambres) ▾ | #1 19 avis | — |
| Grand (75-199 chambres) | #2 4 avis | — |
| Tres grand (200+ chambres) | #1 3 avis | — |
Par type d'etablissement
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| Boutique ▾ | #2 14 avis | — |
| Luxe ▾ | #2 9 avis | — |
| Enseigne / Chaine ▾ | #2 6 avis | — |
| Sejour prolonge ▾ | #2 8 avis | — |
Par region
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| Amerique du Nord ▾ | #1 47 avis | — |
| Europe ▾ | #2 17 avis | — |
| Asie-Pacifique ▾ | #1 7 avis | — |
| Moyen-Orient | #1 2 avis | — |
Choosing between Hostaway and Maxxton hinges on your hotel's size, operational complexity, and growth aspirations. Hostaway, with its broad feature set and extensive review base, targets professional short-term rental operators managing multiple properties, especially in vacation rentals and villas. Maxxton, on the other hand, emphasizes a comprehensive, all-in-one solution tailored for larger hospitality operations like holiday parks, campsites, and serviced apartments. Both products aim to streamline operations but diverge significantly in their approach and market focus.
Hostaway offers a more mature platform with a proven track record and a vibrant user community. Maxxton's strength lies in its tailored, integrated solutions designed for complex and large-scale hospitality environments. Which of these aligns better with your hotel's specific needs?
Hostaway, with over 80 recent reviews and a high 93.02 score, is the clear choice if your hotel requires a flexible vacation rental management platform. It excels in automating guest communication, managing multi-channel listings, and boosting revenue through dynamic pricing.
Maxxton’s evaluation data shows no recent reviews or ratings, suggesting limited current adoption or feedback from the hotel industry. Its focus is on large-scale, integrated property management for holiday parks and campsites, making it less suitable for traditional hotels or small boutique properties. Are you seeking a proven platform with active user feedback, or a specialized system tailored for large, complex setups?
If your hotel manages a portfolio of vacation rentals, villas, or serviced apartments and needs an intuitive, easy-to-use platform, Hostaway is your best bet. Its highly-rated user experience (4.63/5) and extensive feature set—including automation, owner portals, and channel management—support rapid onboarding and daily operations.
Conversely, Maxxton caters to larger, enterprise-level operations like holiday parks, campsites, and chains with over 100 accommodations. If your property requires complex integrations, centralized management, and a tailored SaaS ecosystem, Maxxton’s comprehensive suite may be more aligned, despite lacking recent user reviews.
For hotels focused on scalable, guest-centric management, Hostaway’s recent popularity and detailed user feedback make it the stronger choice. Does your property need a flexible, highly-rated SaaS or a specialized, large-scale enterprise system?
Hostaway boasts a high ease-of-use rating (4.63/5) and straightforward onboarding, with many users praising its intuitive interface and quick setup—some review it as ideal for beginners and seasoned managers alike. Support is highly rated at 4.75/5, with 24/7 live chat available and dedicated onboarding support.
Maxxton’s UI and user experience data are unavailable, and with no recent reviews, assessing ease of use is difficult. Its focus on complex integrations and tailored solutions suggests a steeper learning curve suitable for larger teams and experienced staff. Edge: Hostaway.
Hostaway offers 10 features exclusive to its platform, including financial reporting, owner statements, guest portal, responsive design, promotional rates, a mobile app, trust accounting, CRM, channel manager, and app marketplace. These features cater to operational automation and revenue growth, with reviews highlighting automated messaging, dynamic pricing, and comprehensive reporting.
Maxxton provides a complete hospitality management solution with core features such as reservation automation, integrated PMS, booking engine, and connectivity with third-party partners. Despite its comprehensive nature, it lacks the variety and recent user feedback that make Hostaway stand out.
Edge: Hostaway.
Hostaway’s support team consistently receives praise, with a 4.75/5 rating and comments about quick responsiveness, dedicated onboarding, and 24/7 availability. Users like the "great customer support team" and appreciate prompt, friendly assistance.
Maxxton’s support ratings are unavailable, and with no recent reviews, it's difficult to gauge current customer service quality. Its high-touch implementation model suggests personalized support, but without recent feedback, the certainty leans toward Hostaway. Edge: Hostaway.
Hostaway integrates with 14 verified partners, including major channels like Airbnb, Booking.com, and Vrbo, plus additional tools like Stripe, Duve, Breezeway, and Trust Accounting. Its extensive app marketplace allows connecting over a dozen third-party solutions to customize your tech stack.
Maxxton supports 12 verified partners, including Hotelsoft, SiteMinder, and Revinate, with a strong REST API for integrations. However, it offers fewer options and less recent integration feedback.
Edge: Hostaway.
Hostaway’s recent reviews and 80 review count, with a 95% likelihood of recommendation, reflect strong satisfaction across various property types, especially vacation rentals and villas. Hotels and property managers consistently praise its ease of use, automation, and support.
Maxxton’s absence of recent reviews means no current rating data or hotel-specific feedback exists. Its reputation appears rooted in large-scale, enterprise-level implementations rather than individual hotel reviews.
Edge: Hostaway.
Pricing details for both products are not publicly available, with no free trials or transparent fee structures. Hostaway typically operates on a custom quote basis, often based on property count and feature requirements, while Maxxton’s pricing is similarly tailored, focusing on enterprise clients.
Your hotel should contact vendors directly for quotes tailored to your size and needs.
Not ideal if your hotel operates at a large enterprise scale or requires highly customized, industry-specific solutions.
Not ideal if your property size is small, or you need a highly intuitive, mobile-first SaaS solution for day-to-day management.
Hostaway stands out as the more complete, reviewed, and widely adopted platform for short-term rental properties. Its high ratings, extensive features, and recent positive feedback position it as the preferred choice for hotels and property managers seeking automation and growth tools.
Maxxton offers a robust, integrated solution tailored for large-scale hospitality operations, particularly in vacation parks and chains. Its lack of recent reviews and detailed feedback suggests it’s more suitable for enterprise clients rather than individual hotels or small portfolios.
For most hotels evaluating a vacation rental or small-to-mid-sized property management system, Hostaway provides a more proven, user-friendly, and well-supported option. If your operations are large, complex, and require deep integration, Maxxton could be a fit, but verify its current support and performance first.
Selon la base de donnees produits de HTR, Hostaway et Maxxton partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
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| Application mobile | ||
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| Tarifs promotionnels et négociés |
Ce que les hoteliers apprecient
Overall, customers are pleased with customer support, highlighting quick, effective responses and personal attention from service agents. Nonetheless,... Overall, customers are pleased with customer support, highlighting quick, effective responses and personal attention from service agents. Nonetheless, some mention long hold times or the need for more real-time support options.
Hostaway's onboarding support is widely commended, with consultants like Ramon, Jeriko, and others praised for their dedication and expertise. Users a... Hostaway's onboarding support is widely commended, with consultants like Ramon, Jeriko, and others praised for their dedication and expertise. Users appreciate their patience and detailed walkthroughs, making complex integrations feel seamless. However, some suggest extending the duration of onboarding calls for more comprehensive support.
The platform's automation capabilities, including central reservation management and automated communication tools, are recognized for saving time and... The platform's automation capabilities, including central reservation management and automated communication tools, are recognized for saving time and reducing manual errors. These features improve overall operational efficiency and help manage multiple properties with ease.
Les points de friction pour les hoteliers
Les utilisateurs apprécient l'interface intuitive, mais souhaitent davantage d'options de personnalisation, notamment pour la gestion des appareils mo... Les utilisateurs apprécient l'interface intuitive, mais souhaitent davantage d'options de personnalisation, notamment pour la gestion des appareils mobiles, les modèles de messages et la flexibilité du site web. Ils réclament des améliorations des outils afin d'offrir une expérience utilisateur plus personnalisée.
Les systèmes de paiement intégrés sont généralement satisfaisants, mais les limitations de certains processeurs comme Stripe, l'absence de facturation... Les systèmes de paiement intégrés sont généralement satisfaisants, mais les limitations de certains processeurs comme Stripe, l'absence de facturation directe et la complexité des rapports financiers constituent des inconvénients notables. Les utilisateurs suggèrent d'élargir les options de paiement et de simplifier les opérations financières.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Hostaway et Maxxton partagent de nombreuses fonctionnalites Vacation Rental Software de base, mais chacun a des capacites uniques. Hostaway propose 14 partenaires d'integration verifies, tandis que Maxxton en propose 12. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Hostaway est en tete pour la facilite d'utilisation avec 4.6/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Hostaway : Non. Maxxton : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Vacation Rental Software proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Hostaway a un HT Score de 93 et Maxxton a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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