The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 179 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Neobookings se distingue .
Sojern se distingue en matiere de service client — en particulier pour les etablissements brand (5.0/5) , avec des fonctionnalites exclusives comme Data Analysis & Reporting and Email Marketing.
Notes comparees basees sur 179 avis verifies d'hoteliers sur HTR.
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| Rapport qualite-prix |
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| Prix de depart | Contact sales | From $1,100/mo |
| Avis verifies | 12 | 167 |
Apres analyse de 179 avis verifies, les utilisateurs de Neobookings apprecient surtout , tandis que ceux de Sojern mettent en avant service client, targeted advertising, channel expansion. Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Service client
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Targeted Advertising
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Channel Expansion
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Performance-Based Model
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Reporting and Analytics
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Personnalisation et conception des annonces
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Processus de réconciliation
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Comment chaque produit se classe parmi les fournisseurs Agences de marketing numérique pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
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| Petit (10-24 chambres) ▾ | #13 3 avis | #3 32 avis |
| Moyen (25-74 chambres) ▾ | #14 6 avis | #4 84 avis |
| Grand (75-199 chambres) ▾ | #10 3 avis | #1 30 avis |
| Tres grand (200+ chambres) ▾ | #22 0 avis | #2 12 avis |
Par type d'etablissement
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| Boutique ▾ | #15 6 avis | #4 62 avis |
| Luxe ▾ | #14 7 avis | #4 74 avis |
| Enseigne / Chaine ▾ | #19 1 avis | #2 63 avis |
| Sejour prolonge ▾ | #10 3 avis | #2 15 avis |
Par region
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| Amerique du Nord ▾ | — | #1 62 avis |
| Europe ▾ | #17 2 avis | #5 44 avis |
| Asie-Pacifique ▾ | #21 0 avis | #1 24 avis |
| Moyen-Orient ▾ | — | #1 12 avis |
Choosing between Neobookings Digital Marketing Strategies and Sojern Traveler Advertising hinges on your hotel’s specific needs and priorities. Both tools aim to boost your online visibility and bookings, but they approach this goal differently. Neobookings offers a broad, personalized suite of digital marketing services, while Sojern specializes in targeted, data-driven traveler advertising. Your decision should align with your hotel’s size, market presence, and marketing strategy.
Neobookings, with its extensive experience and deeper integration into the hotel industry, provides a more tailored approach. Sojern excels with its sophisticated targeting and broad global reach, especially for hotels seeking to drive direct bookings via performance marketing. Are you looking for a comprehensive strategy or targeted campaigns?
Neobookings and Sojern both seek to elevate your hotel’s online presence, but their core offerings diverge significantly. Neobookings provides a full suite of digital marketing services, including strategy, web integration, and campaign management, backed by over 22 years of hospitality experience. Sojern, on the other hand, focuses primarily on traveler-targeted advertising, leveraging AI and intent data to optimize campaigns across multiple channels.
If your hotel needs an all-in-one digital marketing partner that offers personalized strategies and robust support, Neobookings is the clearer choice. For hotels that want to maximize direct bookings through specific, data-driven advertising channels, Sojern is more suited. Do you prefer a broad, strategic partner or a specialized advertising platform?
If your hotel requires tailored digital marketing strategies that integrate seamlessly with your web presence, Neobookings should be your pick. Its strengths are in crafting bespoke plans, improving visibility, and supporting long-term growth—ideal for medium and large hotels with complex needs.
Conversely, if your focus is on driving direct bookings via multichannel traveler advertising with a proven, performance-based model, Sojern is the better fit. Its AI-powered targeting, extensive global reach, and high client satisfaction make it an appealing choice for hotels seeking immediate revenue results.
Hotels that want a comprehensive, customizable marketing partner should pick Neobookings. Hotels aiming for targeted, measurable advertising that minimizes risk will benefit more from Sojern. Which approach aligns best with your hotel’s growth strategy?
Neobookings scores a perfect 5/5 for ease of use, thanks to its intuitive interface and straightforward onboarding process. Clients praise its user-friendly configuration and rapid support, with a review noting, “The booking engine is very easy to use, and the support team is always available.” Its onboarding process averages 4.64/5, reflecting a smooth transition.
Sojern, with a near-perfect 4.83/5 rating, also offers a user-friendly platform, supported by clear reporting and simple campaign setup. Customers appreciate its straightforward campaign management, though some mention that deeper reporting features could improve. Edge: Neobookings, given its higher ease-of-use rating and tailored onboarding.
Sojern offers a richer feature set—eight features including meta search marketing, social media advertising, data analysis, and email marketing—designed specifically for travel marketing campaigns. Neobookings, in contrast, provides a more limited feature set (zero in the source data), focusing on strategy, web integration, and campaign support.
If advanced advertising tools and multichannel campaign management are your priorities, Sojern’s feature count makes it more attractive. For a holistic, streamlined marketing approach without needing extensive ad features, Neobookings’ offerings are sufficient. Edge: Sojern, with its broader suite of marketing tools.
Neobookings’s customer support is rated 5/5, with reviews highlighting quick, attentive service and personalized support. Clients say, “They resolve incidents very quickly,” and appreciate the ongoing adaptation of their tools to meet client needs.
Sojern’s support is similarly rated at 4.8/5, with praise for its responsiveness and proactive assistance. Users mention, “The team is always quick to assist,” and value the strategic guidance received. Both excel, but Neobookings’s support is marginally ahead. Edge: Neobookings.
Sojern boasts 33 verified partners, more than Neobookings’ 20, including notable integrations like Profitroom, Mirai, and Net Affinity. Both share three partners, such as Cloudbeds and Oracle Hospitality.
If extensive integrations with various booking engines, PMS, and marketing platforms are essential, Sojern’s broader ecosystem gives it an edge. For hotels comfortable with fewer integrations but valuing specialized support, Neobookings remains sufficient. Edge: Sojern.
Neobookings has a limited review base—12 reviews—yet all are recent, and its NPS score of 9.92/10 indicates high satisfaction. Hotel segments like luxury and boutique hotels give it top marks, though the overall score is lower due to fewer reviews.
Sojern, with 150 reviews, is more widely rated and trusted, especially by independent, branded, and resort hotels. Its recent reviews are overwhelmingly positive, with a 9.56/10 NPS score. Given the volume and recency, Sojern’s ratings are more reliable. Edge: Sojern.
Neobookings does not publicly disclose pricing, which suggests a customized quote based on your hotel’s needs. Its pricing model is likely tailored, focusing on personalized service.
Sojern charges a base price of $1,100 per month, with no free trial or flat-rate options. This straightforward pricing is transparent but may be costlier for smaller hotels. If clear, predictable costs matter, Sojern’s model is preferable; otherwise, Neobookings’s bespoke pricing may be more flexible.
Neobookings is best for hotels looking for a comprehensive, personalized marketing partner that adapts to their specific requirements.
Sojern suits hotels prioritizing immediate, measurable demand generation with a focus on traveler targeting.
Neobookings provides a tailored, strategic approach rooted in long-term growth and personalized support. Its strengths lie in integrating digital marketing with your hotel’s web presence, making it suitable for hotels with complex or multi-property needs. However, its limited recent reviews and absence of detailed feature data suggest a less aggressive advertising toolkit.
Sojern, with its extensive feature set, global reach, and proven performance, is better suited for hotels aiming to maximize direct bookings through sophisticated, data-backed campaigns. Its pay-for-performance model reduces risk and aligns costs with results, making it a compelling choice for revenue-focused hotels.
If your hotel needs a broad, customizable marketing partner, Neobookings is the way to go. But if your goal is aggressive, targeted advertising with measurable results, Sojern stands out as the stronger choice.
La tarification des Agences de marketing numérique est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | — | From $1,100/mo |
Selon la base de donnees produits de HTR, Neobookings Digital Marketing Strategies et Sojern Traveler Advertising partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
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| Analyse de données et rapports | ||
| Connectivité de méta-recherche | ||
| Le marketing par méta-recherche | ||
| Le marketing par méta-recherche | ||
| Publicité sur les réseaux sociaux | ||
| Tableau de bord marketing |
Nous avons analyse 1 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"Neobookings really cares about our business, and their 360 solutions are very convenient for us since we don't have to deal with many different people/vendors for the various servi..."
Aucune etude de cas publiee pour cet objectif pour le moment.
Ce que les hoteliers apprecient
Le service client de Sojern est régulièrement salué pour sa réactivité et sa capacité à résoudre les problèmes. Les clients font confiance à l'équipe... Le service client de Sojern est régulièrement salué pour sa réactivité et sa capacité à résoudre les problèmes. Les clients font confiance à l'équipe d'assistance compétente et apprécient l'accompagnement proactif et personnalisé offert tout au long de leurs campagnes.
Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversion... Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversions. This targeted approach is praised for creating relevant, cost-effective campaigns that attract direct bookings and improve engagement.
Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer... Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer channels could enhance upper-funnel marketing efforts and boost engagements with a younger audience.
Les points de friction pour les hoteliers
Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI... Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI tools and more granular insights. Improvements can enhance users’ ability to track campaign effectiveness and adapt strategies in real time.
Les utilisateurs souhaitent des possibilités publicitaires plus flexibles et créatives, notamment des modèles et des formats variés pour éviter la las... Les utilisateurs souhaitent des possibilités publicitaires plus flexibles et créatives, notamment des modèles et des formats variés pour éviter la lassitude publicitaire et maintenir l'engagement. Un contrôle créatif renforcé, notamment pour l'optimisation mobile, pourrait enrichir le message de marque et la connexion avec les consommateurs.
Mieux classe pour
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Neobookings Digital Marketing Strategies et Sojern Traveler Advertising partagent de nombreuses fonctionnalites Digital Marketing Agencies de base, mais chacun a des capacites uniques. Neobookings Digital Marketing Strategies propose 20 partenaires d'integration verifies, tandis que Sojern Traveler Advertising en propose 33. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Neobookings Digital Marketing Strategies est en tete pour la facilite d'utilisation avec 5.0/5 contre 4.8/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Neobookings Digital Marketing Strategies : Non. Sojern Traveler Advertising : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Digital Marketing Agencies proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Neobookings a un HT Score de 0 et Sojern a 100. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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