The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 167 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Sojern se distingue en ease of use and customer support — en particulier pour les etablissements brand (5.0/5) , avec des fonctionnalites exclusives comme Meta search marketing and Metasearch connectivity.
XPORT Communication GmbH se distingue , avec des fonctionnalites exclusives comme Marketing Automation.
Notes comparees basees sur 167 avis verifies d'hoteliers sur HTR.
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| Prix de depart | From $1,100/mo | From $200/mo |
| Avis verifies | 167 | 0 |
Apres analyse de 167 avis verifies, les utilisateurs de Sojern apprecient surtout service client, targeted advertising, channel expansion, tandis que ceux de XPORT Communication GmbH mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Service client
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Targeted Advertising
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Channel Expansion
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Performance-Based Model
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Reporting and Analytics
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Personnalisation et conception des annonces
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Processus de réconciliation
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Comment chaque produit se classe parmi les fournisseurs Agences de marketing numérique pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
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| Petit (10-24 chambres) ▾ | #3 32 avis | — |
| Moyen (25-74 chambres) ▾ | #4 84 avis | — |
| Grand (75-199 chambres) ▾ | #1 30 avis | — |
| Tres grand (200+ chambres) ▾ | #2 12 avis | — |
Par type d'etablissement
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| Boutique ▾ | #4 62 avis | — |
| Luxe ▾ | #4 74 avis | — |
| Enseigne / Chaine ▾ | #2 63 avis | — |
| Sejour prolonge ▾ | #2 15 avis | — |
Par region
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| Amerique du Nord ▾ | #1 62 avis | — |
| Europe ▾ | #5 44 avis | — |
| Asie-Pacifique ▾ | #1 24 avis | — |
| Moyen-Orient ▾ | #1 12 avis | — |
Choosing between Sojern Traveler Advertising and xport - Digital Hospitality Marketing hinges on your hotel’s specific marketing needs. Sojern excels in targeted digital advertising, while xport offers broader, customized digital strategies with a focus on website and content development. Both address hotel marketing but approach it differently. Your decision should depend on whether you prioritize data-driven ad campaigns or comprehensive digital branding and website services.
Both Sojern and xport aim to increase your hotel's direct bookings and visibility but do so through different methods. Sojern specializes in performance-based, multichannel advertising driven by AI and traveler intent data, focusing on reaching guests at key moments. In contrast, xport emphasizes creating engaging websites and integrated marketing strategies rooted in its extensive hotel industry experience. Which aligns best with your current marketing needs?
If your hotel needs a proven, easy-to-use platform that drives direct demand through targeted digital advertising, go with Sojern. It is ideal for hotels that want measurable results from multichannel campaigns and value performance-based models. Conversely, if your hotel requires a full-service digital marketing partner capable of website creation, SEO, content, and strategic branding, xport is the better choice — especially if you prioritize a tailored, sustainable approach rooted in industry expertise.
Sojern’s platform boasts a high user rating of 4.83/5, with a very positive onboarding experience rated at 4.71/5. Its interface is designed for travel marketers, with a focus on campaign management and reporting, making it accessible for users with limited digital marketing experience. On the other hand, xport, despite offering extensive services, lacks publicly available user ratings for ease of use, making it difficult to assess its onboarding or platform simplicity. Edge: Sojern.
Sojern offers 5 shared features plus 3 exclusive features, including metasearch connectivity and a marketing dashboard. However, xport provides 19 unique features like website development, SEO, content audit, and marketing automation, covering a broader range of marketing activities. If you need a comprehensive suite of digital tools and content services, xport’s feature set exceeds Sojern’s. Edge: xport.
Support ratings favor Sojern, with a 4.8/5 rating and reviews praising its responsiveness and proactive assistance, especially during campaign execution. Several users describe Sojern’s team as knowledgeable and helpful, making onboarding and troubleshooting straightforward. Conversely, xport does not have publicly available recent reviews or ratings, making it impossible to definitively assess its support quality. Based on available data, Edge: Sojern.
Sojern integrates with 33 verified partners, including major hotel PMS and booking systems like Profitroom, Mirai, and HotelTime, facilitating smooth campaign execution across platforms. In contrast, xport connects with only 2 verified partners, limiting its integration capacity. If seamless connectivity with industry-standard systems is crucial, Sojern clearly leads. Edge: Sojern.
Sojern’s reviews are recent, with 150 total, and consistently high ratings across all categories, including a perfect 5/5 overall. Hotels in various segments, especially independent and branded hotels, praise its ability to generate measurable results, ease of use, and customer support. Since xport has no recent reviews or ratings, the current hoteliers' sentiment heavily favors Sojern. Edge: Sojern.
Sojern’s pricing starts at $1,100 per month, with no free tier or trial, reflecting its enterprise-level, performance-based model. xport’s pricing is significantly lower at $200, but with limited publicly available details on services included, making direct comparison difficult. If budgeting is critical, xport might seem more affordable but may lack the advanced features and integrations of Sojern.
Hotels that can benefit from precise, data-driven advertising to increase direct bookings should consider Sojern. It’s especially suitable for properties with marketing teams that want to optimize ad spend and improve ROI through multichannel campaigns. Not ideal if your hotel relies heavily on brand marketing or needs extensive website content development without a focus on digital advertising.
xport is ideal for hotels seeking a full-service digital marketing partner that can develop websites, optimize content, and implement strategic marketing campaigns. Its approach suits boutique, independent, or chain hotels looking to establish or enhance their online presence sustainably. Not ideal if your priority is immediate, scalable digital advertising or if you require advanced ad tracking and retargeting.
The core difference is that Sojern provides a specialized, easy-to-use digital advertising platform focused on performance and direct demand. It is best suited for hotels looking for measurable, targeted campaigns that boost bookings through multichannel advertising. Its high ratings, recent reviews, and extensive integrations make it a reliable choice for hotels prioritizing advertising ROI.
Conversely, xport offers a broad suite of content, website, and strategic marketing services rooted in 20 years of industry experience. If your hotel needs a comprehensive digital branding and content strategy, especially with a focus on website development and SEO, xport can deliver tailored, sustainable solutions. Its lower price point might appeal to smaller hotels with limited budgets or those seeking a full-service agency.
Choose Sojern if your hotel prioritizes precise, data-driven advertising with measurable results and seamless integrations. Opt for xport if your focus is creating a compelling online presence with a full range of marketing services, backed by deep industry knowledge. Your decision should align with whether your hotel needs performance marketing or strategic branding.
In summary, for most hotels evaluating recent reviews, proven results, ease of use, and integrations, Sojern remains the more compelling choice. Its extensive client base, high satisfaction ratings, and recent activity underscore its leadership in hotel digital advertising.
La tarification des Agences de marketing numérique est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | From $1,100/mo | From $200/mo |
Selon la base de donnees produits de HTR, Sojern Traveler Advertising et xport - Digital Hospitality Marketing partagent 5 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
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| Audit de contenu | ||
| Automatisation du marketing | ||
| Connectivité de méta-recherche | ||
| Développement wordpress | ||
| Gestion des balises et configuration du suivi | ||
| Le marketing par méta-recherche | ||
| Optimisation du taux de conversion | ||
| Rédaction | ||
| Tableau de bord marketing |
Affichage des principales differences. 10 fonctionnalites supplementaires different entre ces produits.
Ce que les hoteliers apprecient
Le service client de Sojern est régulièrement salué pour sa réactivité et sa capacité à résoudre les problèmes. Les clients font confiance à l'équipe... Le service client de Sojern est régulièrement salué pour sa réactivité et sa capacité à résoudre les problèmes. Les clients font confiance à l'équipe d'assistance compétente et apprécient l'accompagnement proactif et personnalisé offert tout au long de leurs campagnes.
Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversion... Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversions. This targeted approach is praised for creating relevant, cost-effective campaigns that attract direct bookings and improve engagement.
Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer... Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer channels could enhance upper-funnel marketing efforts and boost engagements with a younger audience.
Les points de friction pour les hoteliers
Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI... Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI tools and more granular insights. Improvements can enhance users’ ability to track campaign effectiveness and adapt strategies in real time.
Les utilisateurs souhaitent des possibilités publicitaires plus flexibles et créatives, notamment des modèles et des formats variés pour éviter la las... Les utilisateurs souhaitent des possibilités publicitaires plus flexibles et créatives, notamment des modèles et des formats variés pour éviter la lassitude publicitaire et maintenir l'engagement. Un contrôle créatif renforcé, notamment pour l'optimisation mobile, pourrait enrichir le message de marque et la connexion avec les consommateurs.
Fonctionnalites uniques
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Sojern Traveler Advertising et xport - Digital Hospitality Marketing partagent de nombreuses fonctionnalites Digital Marketing Agencies de base, mais chacun a des capacites uniques. Sojern Traveler Advertising propose 33 partenaires d'integration verifies, tandis que xport - Digital Hospitality Marketing en propose 2. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Sojern Traveler Advertising est en tete pour la facilite d'utilisation avec 4.8/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Sojern Traveler Advertising : Non. xport - Digital Hospitality Marketing : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Digital Marketing Agencies proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Sojern a un HT Score de 100 et XPORT Communication GmbH a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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