DX Package by DOWHAT vs. Yammer:
Qual è Quello Giusto per Te?

The Decision

Choosing between DOWHAT's DX Package and Yammer for staff collaboration hinges on your hotel’s specific needs. DOWHAT's platform is tailored for operational efficiency within the hotel environment, offering a broad set of features designed to streamline workflows and improve guest experiences. Yammer, meanwhile, is a general enterprise social network aimed at fostering internal communication and engagement across organizations. Which aligns better with your hotel's priorities?

Both products aim to improve internal communication, but they approach this goal differently. DOWHAT integrates with existing hotel systems to automate tasks and enhance staff collaboration directly related to hotel operations. Yammer focuses on creating a social environment that connects employees, but it doesn't offer specific hotel operational features. Do your staff need more operational tools or a social platform to boost engagement?

Given the available data, DOWHAT's DX Package outperforms Yammer in reviews, recent user feedback, and overall adoption in hotel settings. Yammer’s limited hotel-specific utility and fewer recent reviews make it less compelling for hoteliers seeking a dedicated staff collaboration solution. Is your hotel prioritizing operational efficiency or enterprise-wide communication?

DOWHAT vs Yammer: Which Should Your Hotel Choose?

If your hotel needs an integrated platform to automate workflows, manage guest interactions, and improve staff coordination, go with DOWHAT. It offers 23 unique features explicitly designed for hotel operations, with over 26 reviews highlighting significant improvements in efficiency, guest satisfaction, and staff collaboration.

Conversely, if your team requires a social platform to facilitate informal communication, share content, and foster internal engagement without a focus on hotel-specific functions, Yammer could be suitable—though its hotel segment adoption is limited. Keep in mind, Yammer has only 4 reviews and an overall rating of 3/5, with recent feedback mostly pointing to usability concerns. For a hotelier seeking operational impact, DOWHAT is the clear choice.

Is DOWHAT or Yammer Easier to Use?

DOWHAT scores a remarkable 4.92 out of 5 for ease of use, with users praising its straightforward interface and quick onboarding, supported by a 4.8/5 onboarding rating and positive review comments. Staff report that the platform simplifies communication and task management, reducing training time and improving daily operations.

Yammer, with a 2.63/5 ease-of-use rating, receives mixed reviews. Some users appreciate its familiar social media feel, but others find it cumbersome and outdated, citing difficulty accessing channels and limited personalization. Many mention that Yammer feels like an additional, less intuitive tool rather than a seamless part of their workflow. Edge: DOWHAT.

Which Has Better Features: DOWHAT or Yammer?

DOWHAT’s platform offers 23 exclusive features tailored for hotel management, including case management, work prioritization, real-time task tracking, asset management, inspection tools, a virtual logbook, message routing, and analytics dashboards. Its features directly support operational efficiency and guest service enhancements.

Yammer provides no unique hotel-specific features; it functions primarily as an enterprise social network. Its core capabilities revolve around employee communication, content sharing, and social interaction, lacking tools for task management or operational workflows. Edge: DOWHAT.

Which Has Better Customer Support: DOWHAT or Yammer?

DOWHAT’s support ratings are outstanding, with a 4.88/5 score and reviews emphasizing friendly, responsive service that helps hotels implement and optimize their systems. Users note that DOWHAT provides clear guidance, quick issue resolution, and proactive support, contributing to high satisfaction and continued use.

Yammer’s support scores are significantly lower at 2.63/5, with reviews describing access difficulties and cumbersome setup processes. One user cited feeling forced into the platform without sufficient onboarding or support, which hampers adoption. Edge: DOWHAT.

Which Has More Integrations: DOWHAT or Yammer?

DOWHAT integrates with two verified partners, including Oracle Hospitality, and offers an open API, enabling further custom integrations. This connectivity allows hotels to streamline their existing systems and processes more effectively.

Yammer, with no verified integrations, is limited to its core platform within Office 365. While it connects seamlessly with other Microsoft tools, it does not support hotel-specific systems or third-party integrations essential for operational workflows. Edge: DOWHAT.

Which Do Hoteliers Rate Higher: DOWHAT or Yammer?

DOWHAT’s review count (26) and recent positive feedback—highlighting improvements in efficiency, staff collaboration, guest satisfaction, and overall value—make it the more highly rated option. Its NPS score of 9.62/5 and 96% likelihood to recommend reflect strong hotelier confidence.

Yammer remains less reviewed, with only 4 reviews and an overall rating of 3/5. Guest and hotel segment ratings are mixed, with some users finding it outdated and difficult to adopt. Given the more recent, robust feedback, DOWHAT is the favored choice. Edge: DOWHAT.

How Much Do DOWHAT and Yammer Cost?

DOWHAT charges a flat $300 monthly fee for access, with no implementation or trial fees. Its transparent pricing makes budgeting straightforward for hotels seeking operational tools.

Yammer’s pricing isn’t publicly detailed and is typically bundled with Office 365 subscriptions, which vary depending on the plan. Larger organizations may pay more for premium features, but hotels should consider the additional costs and limited hotel-specific value. Edge: DOWHAT.

What Type of Hotel Should Use DOWHAT?

• Hotels that aim to automate guest services, manage staff workflows, and enhance operational efficiency.
• Properties seeking an integrated platform with features like asset management, task tracking, and analytics.
• Hotels that value a customizable, feature-rich solution tailored to hospitality needs.
• Teams that want to reduce manual tasks and streamline communication between departments.
• Not ideal if: your hotel primarily needs an internal social platform without operational management requirements; or if budget constraints restrict investment in specialized hotel software.

What Type of Hotel Should Use Yammer?

• Large hotel groups or chains that already use Office 365 and want to foster internal communication.
• Hotels with teams that prioritize informal, social interaction over operational tools.
• Properties where staff engagement and internal culture are critical priorities.
• Hotels seeking a free or low-cost communication app integrated into existing Microsoft infrastructure.
• Not ideal if: your hotel needs dedicated operational features like task management or guest service automation; or if staff find Yammer’s interface outdated and difficult to adopt.

DOWHAT vs Yammer: The Bottom Line for Hotels

DOWHAT’s DX Package is a comprehensive hotel-specific platform designed to streamline operations and improve guest experiences through automation and collaboration tools. Its suite of 23 features tailored for hospitality and proven high ratings make it the stronger choice for hoteliers.

Choose DOWHAT if your priority is operational efficiency, guest satisfaction, and staff collaboration within a hotel context. Its extensive integrations, ease of use, and dedicated support set it apart from Yammer.

Yammer offers a broad enterprise social network experience, best suited for organizations that want to foster internal communication and employee engagement. However, its limited hotel-specific features and mixed user reviews make it less ideal for hotels focused on operational improvements.

If your hotel needs a dedicated operational tool with proven effectiveness, DOWHAT is the clear winner. Yammer may suit larger corporate environments or teams focused solely on internal communication, but it falls short as a hotel-specific solution.