The Decision

Choosing a property management system (PMS) for your hotel depends on your specific needs, budget, and operational complexity. High Level Software offers a minimal presence in the market with no recent reviews, making it difficult to assess its current suitability. Meanwhile, SkyTouch Technology has a robust user base with 119 reviews in the last six months, indicating active development and customer feedback. With a clear performance edge, SkyTouch is more likely to meet your hotel’s evolving demands.

Both products aim to streamline operations, but their approach and maturity differ significantly. High Level Software claims to integrate booking, reservations, and revenue management into one interface, yet it lacks recent user feedback and a measurable reputation. SkyTouch, on the other hand, provides a comprehensive, cloud-based PMS with detailed reporting and a broad array of features, supported by active customer reviews. Are you ready to rely on a platform with proven recent performance?

Is High Level Software or SkyTouch Technology Better for Hotels?

High Level Software and SkyTouch both target hotel operators seeking to automate tasks and improve efficiency. However, High Level Software’s absence of recent reviews, an overall score of 0/5, and no available feature set suggest it’s untested in today’s market. Conversely, SkyTouch boasts a 3.5/5 rating based on 119 reviews, with recent feedback emphasizing ease of use, support, and features.

SkyTouch’s extensive feature set (27 unique functionalities) — including revenue management, integrated CRS, and a booking engine — indicates a mature, versatile product suited to a variety of hotel types. High Level Software, lacking current data and features, remains an unverified contender. Do you want to base your choice on active reviews and proven capabilities or on an untested platform?

Which Should Your Hotel Choose: High Level Software or SkyTouch Technology?

If your hotel needs a reliable, user-friendly PMS with recent positive reviews, go with SkyTouch. Its high onboarding scores, 4.36/5 rating, and 89% likelihood to recommend make it the safer, more confident choice. For properties that prioritize a broad feature set, including rate management, group booking, and integrations with other systems, SkyTouch’s 33 verified partners are compelling.

On the other hand, if your hotel is seeking a proprietary, possibly niche solution with no recent feedback and no demonstrated features, High Level Software might be an option to explore further. However, the lack of current reviews and a zero score make this a risky, less transparent pick. Are you comfortable choosing a platform with active support and features or risking it on an unreviewed solution?

Is High Level Software or SkyTouch Technology Easier to Use?

SkyTouch is consistently praised for its user-friendly interface, receiving a 4.64/5 ease-of-use rating, and onboarding at 4.36/5. Multiple reviews mention how quickly staff can learn and operate the system, with some stating it took less than a day to get familiar. Customer support scores of 4.5/5 reinforce its approachability and responsiveness.

High Level Software, with a 0/5 ease-of-use rating and no recent reviews, offers no current feedback on user experience. Its lack of available data suggests it may not be as accessible or intuitive to new users. Edge: SkyTouch.

Which Has Better Features: High Level Software or SkyTouch Technology?

SkyTouch offers 27 features, including a property-wide booking engine, guest profiles, revenue tracking, integrated CRS, and a channel manager. Several of these features, like the automated night audit and real-time reporting, are highly valued by users.

High Level Software, on the other hand, does not list specific features, implying a limited or unverified feature set. Given the active reviews highlighting SkyTouch’s comprehensive capabilities, it clearly provides more value in functionality. Edge: SkyTouch.

Which Has Better Customer Support: High Level Software or SkyTouch Technology?

SkyTouch’s customer support scores 4.5/5, with reviews describing the team as professional, helpful, and responsive. Users appreciate the 24/7 availability and the ability to resolve issues quickly, though some mention long wait times for certain requests.

High Level Software, with no available support ratings or recent reviews, cannot be reliably evaluated. Its lack of recent customer feedback suggests potential challenges in support responsiveness or quality. Edge: SkyTouch.

Which Has More Integrations: High Level Software or SkyTouch Technology?

SkyTouch boasts 33 verified integrations, including popular partners like SiteMinder, Chargerback, and Impulsify. This extensive network helps properties connect with distribution channels, payment gateways, and other operational tools.

High Level Software offers no verified integrations, raising concerns about its ability to connect with other systems. For hotels relying on multi-system workflows, SkyTouch’s integration options are a significant advantage. Edge: SkyTouch.

Which Do Hoteliers Rate Higher: High Level Software or SkyTouch?

SkyTouch’s recent reviews (119 in the last six months) indicate a high rate of satisfaction, with an 8.61/5 NPS score and 89% likelihood to recommend. Hotels across various segments, especially independent and boutique hotels, rate it more favorably than other property types.

High Level Software, with no recent reviews or ratings, cannot be compared reliably. The absence of recent user feedback makes SkyTouch the more trusted choice based on current hotelier sentiment. Edge: SkyTouch.

How Much Do High Level Software and SkyTouch Technology Cost?

High Level Software does not publicly disclose its pricing, making direct comparison impossible. SkyTouch charges a flat $600 monthly fee, with no implementation or setup costs noted.

Given the transparency and known pricing of SkyTouch, it offers a predictable cost structure. The lack of pricing info for High Level Software may pose a challenge for budgeting and decision-making.

What Type of Hotel Should Use High Level Software?

• Hotels that prefer a simple, possibly niche system with minimal features or integrations.
• Small properties seeking a basic management solution without complex reporting needs.
• Teams that prioritize proprietary solutions and are willing to accept limited or unverified functionality.
• Not ideal if your hotel needs recent reviews, active support, or extensive features.
• Not ideal if you require integrations, detailed reporting, or cloud-based accessibility.

What Type of Hotel Should Use SkyTouch Technology?

• Hotels of all sizes that need a feature-rich, cloud-based PMS with proven support.
• Properties seeking extensive integrations with booking engines, CRS, or channel managers.
• Hotels that value detailed reporting and real-time data insights for revenue management.
• Teams that want a system easy to train staff on and quick to adopt.
• Not ideal if your hotel operates in a region where SkyTouch isn’t available or if your budget is extremely limited, as the flat fee is $600/month.

The Bottom Line for Hotels

SkyTouch stands out as the more reliable, feature-rich, and well-supported PMS, supported by a strong recent review base. Its extensive integrations, user-friendly design, and active customer support make it suitable for most hotels looking to streamline operations.

High Level Software’s lack of recent reviews and features makes it a risky choice; without current data, it’s hard to recommend confidently. If you want a proven, actively supported platform with a broad feature set, SkyTouch is the clear winner.

If your hotel values recent feedback, active support, and comprehensive functionality, SkyTouch is the safer, more effective choice. For niche or experimental needs, High Level Software could still be explored, but with caution.