RAPPORTO

2021 Hospitality Benchmark Report

Creato in collaborazione con

Oracle Hospitality
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Panoramica

The project surveyed 1,050 hospitality professionals representing hotel, casino, and cruise operators in seven countries, covering the Americas, Europe, and Asia. The key objective: Evaluate their current and planned use of mobile technology – and the onsite property changes they made to support health initiatives – to anticipate the guest journey evolution over the next 12 to 24 months.

Cosa imparerai

  • Why properties are investing in mobile
  • Prioritizing mobile feature functionality
  • What benefits to expect from contactless technology investments

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