The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 549 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
HOTELTIME se destaca em ease of use and customer support — especialmente para propriedades brand (4.9/5) , com funcionalidades exclusivas como Payment processing and Guest CRM.
LiveRez se destaca .
Avaliacoes lado a lado baseadas em 549 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | From $600/mo | Contact sales |
| Avaliacoes Verificadas | 549 | 0 |
Apos analisar 549 avaliacoes verificadas, os usuarios do HOTELTIME mais valorizam user interface and learning curve, suporte técnico, reporting and analytics, enquanto os usuarios do LiveRez destacam . Clique em qualquer tema para ver o que os avaliadores dizem.
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User Interface and Learning Curve
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Suporte técnico
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Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
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LiveRez |
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| Pequeno (10-24 quartos) ▾ | #5 219 avaliacoes | — |
| Medio (25-74 quartos) ▾ | #3 238 avaliacoes | — |
| Grande (75-199 quartos) ▾ | #2 46 avaliacoes | — |
| Extra Grande (200+ quartos) ▾ | #8 7 avaliacoes | — |
Por Tipo de Propriedade
| Segmento |
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LiveRez |
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| Boutique ▾ | #5 239 avaliacoes | — |
| Luxo ▾ | #3 241 avaliacoes | — |
| Rede / Cadeia ▾ | #4 143 avaliacoes | — |
| Estadia Prolongada ▾ | #4 49 avaliacoes | — |
Por Regiao
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LiveRez |
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| America do Norte | #52 4 avaliacoes | — |
| Europa ▾ | #2 384 avaliacoes | — |
| Asia-Pacifico ▾ | #5 111 avaliacoes | — |
| Oriente Medio ▾ | #1 21 avaliacoes | — |
Choosing between HotelTime PMS by HOTELTIME and LiveRez hinges on your hotel’s operational needs and the type of property you manage. Both systems aim to streamline property management, but they serve different segments and come with distinct features and support structures.
HotelTime PMS is a comprehensive, cloud-based platform boasting a large user base and a broad feature set tailored for hotels of all sizes. In contrast, LiveRez is primarily designed for vacation rental managers, with a focus on managing multiple properties and automating guest and owner interactions. Which solution aligns best with your property type and operational priorities?
HotelTime PMS excels in serving a wide array of hotel types, from luxury resorts to city center hotels, with over 650 properties across multiple continents. Its extensive feature set—ranging from integrated CRS and payment processing to housekeeping modules—supports complex operations and offers robust reporting tools.
LiveRez, however, is tailored for vacation rental operators managing multiple properties, such as villas, apartments, or short-term rentals. Its core strengths lie in automated booking, owner portals, and marketing tools that simplify managing diverse rental portfolios. Do you need a hotel-focused system with broad operational support, or a rental-centric platform optimized for multiple vacation properties?
The decision isn't purely about features but also about market presence. HotelTime’s large user base and recent reviews provide a clearer picture of ongoing support and innovation, whereas LiveRez’s niche focus makes it less adaptable to traditional hotel operations. Are your priorities aligning more with hotel management or vacation rentals?
If your hotel needs a fully integrated, scalable PMS with modules that cover reservations, billing, housekeeping, and revenue management, HotelTime is the clear choice. Its extensive feature list and regional presence make it suited for mid-sized to large properties seeking operational efficiency.
If your property is a vacation rental, villa, or managed multiple short-term units requiring owner portals, automated bookings, and marketing tools, LiveRez offers a tailored experience. However, since LiveRez has no recent reviews or visible customer support ratings, HotelTime’s more established reputation makes it the safer bet for hotels aiming for reliable, ongoing support.
For properties seeking a proven, feature-rich PMS with a wide user base, HotelTime’s data-backed performance is a decisive advantage. Conversely, vacation rental managers with a focus on owner engagement and multi-unit management might lean toward LiveRez, if their operational needs align.
HotelTime PMS garners an impressive 4.66/5 rating for ease of use, supported by positive reviews that highlight an intuitive interface and straightforward onboarding. Its user-friendly design helps staff adapt quickly, with most users praising the platform’s navigation and training resources.
LiveRez, with no recent reviews or support ratings available, makes it difficult to assess usability confidently. Its niche focus suggests a simplified management process for vacation rentals, but the lack of recent user feedback diminishes confidence in its ease of adoption.
Edge: HOTELTIME. Its higher review count, recent positive feedback, and detailed support documentation confirm that HotelTime offers a smoother, more reliable onboarding and user experience.
HotelTime boasts over 51 unique features exclusive to its platform, including integrated CRS, payment processing, guest CRM, ancillary revenue tracking, automated night audit, and a housekeeper module. Its feature depth supports complex hotel operations, catering to large and small properties alike.
LiveRez’s feature set remains unconfirmed in recent data, with no verified features or integrations listed. Its focus on automation, owner portals, and marketing, while useful for vacation rentals, does not match the breadth of HotelTime’s offerings for hotel operations.
Edge: HOTELTIME. Its extensive, verified feature list demonstrates a comprehensive approach to hotel management, providing tools that cover every aspect of property operations.
HotelTime maintains a high support rating of 4.73/5, with reviews praising quick response times, knowledgeable staff, and helpful onboarding. Customers frequently mention the responsiveness of the support team, emphasizing their role in successful system implementation.
LiveRez offers no recent reviews or support ratings, making it impossible to assess the quality or responsiveness of their customer service. Given HotelTime’s well-documented support reputation, it clearly has the upper hand.
Edge: HOTELTIME. Its demonstrated support quality, backed by recent reviews and high satisfaction scores, ensures your team receives reliable assistance when needed.
HotelTime integrates with 58 verified partners, including Profitroom, Bookboost, and STR, covering channel management, revenue management, and other third-party tools. This extensive integration network allows for a flexible, interconnected hotel tech stack.
LiveRez has no verified integrations listed, limiting its ability to connect seamlessly with other systems and potentially hindering operational efficiency.
Edge: HOTELTIME. Its broad and verified integration network makes it easier to build a comprehensive, connected property management environment.
HotelTime has a significantly higher review count (433 reviews) with an overall rating of 4.83/5, and recent reviews in the last 6 months reinforce its high performance and user satisfaction. Hoteliers praise its usability, support, and feature set, with many noting improvements in operational efficiency.
LiveRez, lacking recent reviews and ratings, provides no measurable evidence of user satisfaction. This absence suggests a lack of recent customer feedback or support activity.
Edge: HOTELTIME. Its large, recent review base and consistently high ratings make it the clear leader in user satisfaction.
HotelTime’s pricing starts at $600 per month, with no mention of a trial or freemium options, reflecting its enterprise-level positioning. The system’s pricing structure suggests a focus on mid-sized and larger hotels seeking comprehensive service.
LiveRez’s pricing details are unavailable, which could indicate a custom quote model or less transparent approach. Without clear pricing, assessing ROI or affordability becomes challenging.
Given HotelTime’s transparent pricing, hoteliers can more confidently evaluate their investment.
Not ideal if you operate a small boutique hotel with minimal technology needs or limited budget.
Not ideal if you require a comprehensive hotel-specific PMS with detailed reporting, multi-department modules, and broad regional support.
HotelTime PMS is a feature-packed, well-supported property management system with a global presence and proven user satisfaction. Its extensive integrations and broad suite of modules make it suitable for a wide range of hotel types, from boutique to large resorts.
LiveRez, while capable within its niche, offers limited recent data on support, features, and integrations, making it less suitable for traditional hotel operations. Its focus on vacation rentals means it is best for operators managing multiple short-term properties.
For hotels seeking a reliable, scalable, and well-reviewed PMS, HotelTime is the definitive choice. If your focus is on vacation rentals or managing multiple short-term units with owner portals, LiveRez could be a fit—but the lack of recent feedback and integrations may limit its scalability for hotel operations.
This comprehensive comparison highlights HotelTime’s dominance in features, support, recent reviews, and market presence, making it the safer, more reliable choice for most hotel properties.
Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
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LiveRez | |
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| Starting Price | From $600/mo | — |
De acordo com o banco de dados de produtos do HTR, HotelTime PMS e LiveRez compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
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LiveRez |
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| Acompanhamento de receita auxiliar | ||
| CRM convidado | ||
| EPoS | ||
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| SRC integrado | ||
| Visualização do calendário |
Mostrando as principais diferencas. 39 funcionalidades adicionais diferem entre esses produtos.
Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Nenhum estudo de caso publicado para este objetivo ainda.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Nenhum estudo de caso publicado para este objetivo ainda.
O que os hoteleiros adoram
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para... Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para o suporte técnico melhoraria ainda mais a experiência do usuário, garantindo assistência em todos os momentos, especialmente para usuários internacionais.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Onde os hoteleiros criticam
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. HotelTime PMS e LiveRez compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. HotelTime PMS oferece 58 parceiros de integracao verificados, enquanto LiveRez oferece 0. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. HotelTime PMS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
HotelTime PMS: Nao. LiveRez: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. HOTELTIME tem um HT Score de 92 e LiveRez tem 0. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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