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Review of NIVULA SA

10
Complete tool that allows me to manage Guest comments in a more organised way
Hotel Manager from 50-74 Zimmer City Center Hotels in Genoa (Italy)
Verifiziert
vor 3 Jahren
Bewertete Produkte
Reputationsmanagement
Was gefällt Ihnen am besten?
I use Reputation by Nivula on a daily basis because it allows me to monitor and manage all the reviews regardless of the channel they come from with a single tool, this allows me to be timely in responding to the Customer and to immediately identify and resolve any problems reported by the Guests
Was gefällt Ihnen nicht oder könnte verbessert werden?
Nothing to report, perhaps a function could be added that sends an email or message if insufficient feedback is received
5.0
Exzellent
Benutzerfreundlichkeit
5.0/5
Kundensupport
5.0/5
ROI
5.0/5
Implementierung
N/A

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