Review of NexGenGuest

10
Great tool for guest communication and engagement.
VP Sales and Marketing from 500+ Zimmer Boutique Hotels in Los Angeles (United States)
Verifiziert
vor 5 Jahren
Bewertete Produkte
Was gefällt Ihnen am besten?
NexGen Guest has helped us market to the guest pre-arrival and inform the guest about our COVID-19 protocols and to promote all of our socially distanced activities on property. We were able to sell our Yoga and meditation classes and our drive-in movies. Using the webchat function, guests could correspond with the hotel prior to arrival and during their stay.
Was gefällt Ihnen nicht oder könnte verbessert werden?
As we use the platform, we have discovered more marketing needs and it would be great to be able to create groups for texting different promotions to different profiles
5.0
Exzellent
Benutzerfreundlichkeit
5.0/5
Kundensupport
4.5/5
ROI
4.5/5
Implementierung
4.0/5

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