OPERATIONS

HIGHPOINTE HOTELS CORP. IS CALLING ITS NEW BI AND ACCOUNTING TOOLS ‘OUTSTANDING’

Verified case study Hotel Tech Report has reached out to hoteliers at Highpointe Hotel Corporation to verify this case study.
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The full-service management and development company is continuing its 23-year relationship with Aptech through the recent adoption of PVNG and Execuvue
Why it matters: Highpointe was looking for system capabilities that would help them to cut costs and maintain lean operations. Aptech continues to improve their products to assist Highpointe with these objectives.
  • Highpointe upgraded to the most recent version of Execuvue which provide AI features into their business intelligence solution; they upgraded to the latest version of PVNG which enhances the abilities for daily bank reconciliations.

Top 3 Core Objectives: Highpointe was investigating new capabilities to help them cut costs and maintain lean operations in today’s challenging economic environment and ultimately chose to remain partners with Aptech by investing in the company’s innovative and groundbreaking solutions
  • BI + AI =SmartBusiness: When it comes to business intelligence, Pate said Highpointe is excited to leverage IBM Cognos Analytics with AI capabilities – part of Aptech’s NEW Execuvue platform. He said the solution can easily pull data from PVNG into Execuvue and present data in an array of formats using simple AI commands.

  • Seamless solutions: The integration piece is so important between back office tools and the hotel’s BI solution and a single database is key; numbers should all come from the same source.

  • Customer Support is critical: In a word, Aptech’s accounting software, BI tools and customer support is ‘outstanding,’” he added. “The team is willing to do whatever we ask. We don’t make phone calls; we send them an email and the ticket is usually closed in less than an hour. Few companies have that fast response time.

Aptech

Next generation cloud based hospitality accounting software.

Innovators Mentioned

Highpointe Hotel Corporation
Aptech
Mark Pate
Hotel Tech Report reached out to Mark Pate who verified this case study.

Assistant Controller and Director of IT

Highpointe Hotel Corporation

"We are delighted to continue partnering with Aptech and migrate our accounting software to PVNG, one of the most effective and simple cloud-based accounting programs for hotels,” said Mark Pate, Assistant Controller/IT Director at Highpointe Hotel Corp. “Highpointe has been a partner with Aptech for 23 years, and we have no plans to look elsewhere."

Mark Pate

Assistant Controller and Director of IT

👍 Assistant Controller and Director of IT Mark Pate said that Long Term partnerships are key to success:
  • "We are delighted to continue partnering with Aptech and migrate our accounting software to PVNG, one of the most effective and simple cloud-based accounting programs for hotels,” said Mark Pate, Assistant Controller/IT Director at Highpointe Hotel Corp. “Highpointe has been a partner with Aptech for 23 years, and we have no plans to look elsewhere."

⚖️ The selection process: During their research process, Mark Pate evaluated Aptech's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Aptech was the best fit solution:
  • Assistant Controller and Director of IT Mark Pate said, about their decision: "“In a word, Aptech’s accounting software, BI tools and customer support is ‘outstanding,’” he added. “The team is willing to do whatever we ask. We don’t make phone calls; we send them an email and the ticket is usually closed in less than an hour. Few companies have that fast response time. Over the years we’ve gotten to know the people on the other end of the phone. They get us, and the Highpointe way of doing things"

📈 The results: Feeling comfortable with the people behind the products are key to continuing a long term partnersihp.
  • Aptech and Highpointe have been partners for more than 23 years

  • Highpointe continues their success using Aptech's latest products.

  • Aptech's products save the HIghpointe team hours of work each day.

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