Engisoft vs. SIHOT:
¿Cuál es el adecuado para ti?

The Decision

When choosing a property management system (PMS), your hotel needs a solution that streamlines operations, improves guest experiences, and integrates well with existing systems. Engisoft by Enginyeria de Software S.A. (ENGISOFT) aims to solve these core hotel management challenges, but it lags far behind SIHOT in reviews, user feedback, and features. SIHOT, with its extensive user base, recent positive reviews, and modular approach, is the stronger choice for most hotels ready to optimize their operations.

Are you better off with the limited data and features of Engisoft or the more established, feature-rich SIHOT? Let’s compare both systems across key areas you care about most.

Is Engisoft or SIHOT Better for Hotels?

Engisoft is a cloud-based PMS designed to handle reservations, check-ins, billing, and housekeeping. Its primary appeal is its straightforward approach, but it offers fewer features and integrations than SIHOT. Conversely, SIHOT provides a comprehensive suite of functionalities, including reservation management, guest profiles, task management, and more, with a modular setup to customize your hotel’s tech stack.

Despite Engisoft’s long history (founded in 1992), it has no recent reviews and zero feedback in the last six months, leaving its suitability and user satisfaction uncertain. SIHOT, with 39 recent reviews and a 4.77/5 overall rating, demonstrates strong market presence and user confidence. This makes SIHOT the safer, more proven option for hotels seeking reliable, modern management software.

In short, if you value recent user feedback and a broad feature set, SIHOT is the clear choice. Are you comfortable risking limited data and fewer features with Engisoft?

SIHOT vs Engisoft: Which Should Your Hotel Choose?

Your hotel should pick SIHOT if you need a flexible, well-supported PMS capable of managing multiple properties with rich functionalities like guest profiles, task management, online check-in, payments, and integrations. It is especially suitable for hotels that want a scalable solution with extensive industry recognition, proven support, and a large network of integrations.

Engisoft might appeal if your hotel specifically requires a simple, cloud-based system focused on core operations and you’re willing to accept limited features and support. However, given the lack of recent reviews and the absence of recent user feedback, SIHOT’s extensive track record makes it the better choice for most mid-to-large hotels.

If your priorities include comprehensive reporting, multi-property management, and a large partner ecosystem, SIHOT is the definitive pick. Conversely, if your hotel operates on a very tight budget or needs only basic PMS functions, Engisoft might suffice—though its lack of recent reviews is a concern.

Is Engisoft or SIHOT Easier to Use?

SIHOT’s UI scores a 4.49/5, with users describing it as dynamic, flexible, and relatively easy to learn. Its onboarding process is rated 4.73/5, supported by online training and dedicated support teams, enabling staff to adopt it quickly. Many reviews highlight its intuitive interface, especially for front-office and reservation tasks.

Engisoft, on the other hand, earns zero ratings across usability and onboarding, with no recent reviews to gauge user experience. Its interface and ease of adoption remain unverified, making it a risky choice for hotels that prioritize user-friendliness.

Edge: SIHOT.

Which Has Better Features: Engisoft or SIHOT?

SIHOT offers 30 unique features, including a booking engine, guest profiles, task management, tablet check-in, payment requests, GDPR and PCI compliance, multi-currency support, integrated payment terminals, online check-in/out, lobby kiosks, housekeeping apps, real-time status updates, shift planning, rate management, ancillary revenue tracking, and automated space optimization. Its modular design allows hotels to select only what they need.

Engisoft provides just 1 exclusive feature: a Spa & Wellness Module, and shares only 6 features with SIHOT. Its core offerings seem limited—focusing solely on reservation, billing, and housekeeping without the broader operational tools found in SIHOT.

Given that SIHOT’s feature count is significantly higher, it’s evident that SIHOT provides a more comprehensive, adaptable platform. Edge: SIHOT.

Which Has Better Customer Support: Engisoft or SIHOT?

SIHOT’s customer support is rated 4.62/5, with reviews praising its quick and effective issue resolution, friendly staff, and ongoing online training. Many users mention its proactive communication, CRM support, and helpful support team as key strengths.

Engisoft, with no recent reviews or ratings, offers an unknown level of support. Its support quality cannot be verified, which is risky for hotels that depend on reliable assistance.

Edge: SIHOT.

Which Has More Integrations: Engisoft or SIHOT?

SIHOT boasts 60 verified partners, including industry giants like SiteMinder, Onity, and BEONx. Its extensive integration ecosystem supports seamless connections with channel managers, payment providers, revenue systems, and more, making it highly adaptable to complex hotel environments.

Engisoft supports only 8 verified partners, sharing 6 with SIHOT. Its limited integrations mean less flexibility to connect with popular third-party tools, likely restricting your hotel’s operational agility.

Edge: SIHOT.

Which Do Hoteliers Rate Higher: Engisoft or SIHOT?

SIHOT’s recent reviews consistently highlight high satisfaction, averaging a 4.77/5 score. Hotels across various segments—city center, boutique, resorts—appreciate its flexibility, support, and feature set. Notably, a hotel praised SIHOT as “supporting and developing us in every respect,” emphasizing its robustness and user-friendliness.

Engisoft’s review count is zero, and no recent feedback exists, making it impossible to determine user satisfaction. The lack of data strongly favors SIHOT’s proven track record.

Edge: SIHOT.

How Much Do Engisoft and SIHOT Cost?

Both products do not publicly disclose their pricing models, and no trial information is available. Typically, such systems are priced based on hotel size, features, and deployment options, so direct comparison isn’t possible.

Given the absence of transparent pricing, your hotel should contact vendors directly for quotes, but SIHOT’s established reputation suggests it might come with a higher, but justified, investment.

What Type of Hotel Should Use Engisoft?

• Hotels that operate with a very basic PMS, focusing on core reservation and billing functions.
• Small properties or boutique hotels with minimal operational complexity.
• Hotels seeking a straightforward cloud solution without extensive integrations or advanced features.
• Teams that prefer a simple, no-frills platform for daily operations.

Not ideal if your hotel:

• Needs multi-property management.
• Requires advanced guest communication, task management, or revenue tools.
• Values extensive integrations and customizable reports.
• Prefers a modern, intuitive UI with proven support.

What Type of Hotel Should Use SIHOT?

• Hotels of all sizes, especially those managing multiple properties.
• Hotels seeking a flexible, modular system capable of scaling with growth.
• Properties that value advanced reporting, guest profiles, and task management.
• Teams that want extensive integrations with channel managers, payment systems, and revenue tools.
• Hotels requiring multi-currency, online check-in/out, and compliance features.

Not ideal if your hotel:

• Is very small, with only basic operational needs.
• Has no capacity for staff training or change management.
• Prefers a simple, low-cost solution with minimal features.
• Operates in regions where SIHOT’s presence is limited.

SIHOT vs Engisoft: The Bottom Line for Hotels

SIHOT is a more modern, feature-rich, and widely supported PMS that has proven its worth through recent positive reviews and extensive integrations. Its modular design allows customization to fit your hotel’s specific needs, making it suitable for a broad range of property types.

If your hotel seeks a reliable, scalable, and well-supported system with a strong user base and comprehensive features, SIHOT is the clear choice. Engisoft, with its limited recent data and minimal features, is a less certain option—better for very small properties or those with very basic needs.

For most hotels looking to improve operational efficiency, guest satisfaction, and future-proof their tech stack, SIHOT offers a safer, more proven path.