The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Resumen
Analizamos 169 reseñas verificadas de hoteleros, comparamos funcionalidades, precios y casos de estudio reales para desglosar dónde destaca cada plataforma. La elección correcta depende de tu tipo de propiedad y prioridades:
Mews destaca en ease of use and customer support , con funcionalidades exclusivas como Payment Log Reports and Mobile Ordering.
Toast destaca .
Calificaciones comparadas basadas en 169 reseñas verificadas de hoteleros en HTR.
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| Precio inicial | From $200/mo | Contact sales |
| Reseñas verificadas | 169 | 0 |
Tras analizar 169 reseñas verificadas, los usuarios de Mews valoran más su interfaz de usuario e informes, integration with third-party systems, seamless pms integration, mientras que los usuarios de Toast destacan . Haz clic en cualquier tema para ver qué dicen los evaluadores.
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Interfaz de usuario e informes
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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Personalización y flexibilidad
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Mejoras operativas
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Cómo se posiciona cada producto entre los proveedores de Sistemas POS para hoteles para diferentes tamaños de propiedad, tipos y regiones, basado en reseñas verificadas de hoteleros en cada segmento.
Por tamaño de hotel
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| Pequeño (10-24 habitaciones) ▾ | #2 44 reseñas | — |
| Mediano (25-74 habitaciones) ▾ | #3 94 reseñas | — |
| Grande (75-199 habitaciones) ▾ | #5 7 reseñas | — |
| Extra grande (200+ habitaciones) ▾ | #2 9 reseñas | — |
Por tipo de propiedad
| Segmento |
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| Boutique ▾ | #3 74 reseñas | — |
| Lujo ▾ | #3 41 reseñas | — |
| Cadena / Marca ▾ | #3 31 reseñas | — |
| Estancia prolongada ▾ | #2 12 reseñas | — |
Por región
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| Norteamérica ▾ | #3 14 reseñas | — |
| Europa ▾ | #2 130 reseñas | — |
| Asia Pacífico | #5 4 reseñas | — |
| Medio Oriente | #6 0 reseñas | — |
Choosing between Mews POS and Toast involves understanding how each system addresses your hotel’s specific needs. Mews POS integrates directly with property management and hotel operations, offering a unified experience tailored for hotel restaurants and front-of-house workflows. In contrast, Toast is designed primarily for restaurant environments with a focus on restaurant-specific features and online ordering. Your choice depends on whether you prioritize hotel-centric integrations or restaurant-focused tools.
Both products aim to streamline operations, but Mews POS’s hotel-oriented approach provides deeper integration with your property’s management systems. Do you want a restaurant POS that complements your hotel operations, or a hotel POS that enhances your entire property ecosystem?
Mews POS, backed by over 156 recent reviews, scores a perfect 100 on HotelTechReport and features a 4.74/5 ease of use rating, making it the more proven and trusted option. Toast, without available reviews or ratings, cannot match the depth and recency of Mews’s customer feedback. For hoteliers evaluating POS systems, Mews’s recent performance data makes it the stronger recommendation.
If your hotel values a POS that integrates seamlessly with your PMS and offers a broad suite of features supported by positive user feedback, Mews POS is the clear choice. For purely restaurant-focused applications, Toast might be suitable, but it lacks recent hotel-specific validation.
Mews POS is specifically built for hotel environments, providing a unified platform that connects your front desk, restaurant, and property management systems. Toast, on the other hand, is designed for restaurant operations, offering features like tableside ordering and real-time reporting tailored for foodservice businesses.
Mews POS offers comprehensive integrations (with 336 verified partners) and features such as digital menus, inventory management, and advanced reporting, all purpose-built for hotels. Toast’s core strength is restaurant management, with a focus on online ordering, labor management, and quick menu modifications, but it does not offer the same level of hotel-centric integrations or features.
Recent reviews favor Mews for its stability, ease of use, and support, with a 4.74/5 ease rating and a 95% likelihood to recommend. Toast’s lack of recent hotel-specific reviews makes it difficult to evaluate its suitability for your hotel, especially compared to Mews’s proven track record.
Edge: Mews POS.
If your hotel needs a POS integrated with a property management system, automated guest billing, and operational reporting, Mews POS is the recommended choice. It caters to a diverse hotel portfolio, from boutique hotels to resorts, and supports multi-property management with over 336 verified partners.
If, however, your primary focus is on restaurant-specific features like tableside ordering, quick menu adjustments, and labor management, and your property isn’t heavily reliant on integrated hotel systems, Toast might meet your needs. But keep in mind, Toast’s lack of recent hotel-specific reviews indicates it may not be as refined for complex hotel environments.
Given the extensive user feedback and recent reviews, Mews POS’s hotel-oriented features and proven support make it the more reliable option for your property.
Edge: Mews POS.
Mews POS boasts a 4.74/5 rating for ease of use, supported by 66 recent reviews indicating a user-friendly interface, intuitive onboarding, and staff adoption. Users praise the platform’s modern design and cross-device functionality, which simplifies staff training and daily operations.
Toast’s interface is designed for restaurant staff, but it lacks recent hotel-specific reviews or ratings to indicate its ease of use in a hotel setting. Its focus on restaurant workflows means it might not be as adaptable or straightforward for hotel teams.
Edge: Mews POS.
Mews POS offers 29 unique features tailored for hotels, including digital menus, self-service table-side ordering, integrated kitchen display, inventory and ingredient management, rewards programs, and detailed reporting tools. These features support comprehensive hotel restaurant operations and property management workflows.
Toast, while strong in restaurant management features like tableside ordering, labor management, and online ordering, lacks the extensive suite of hotel-specific functionalities found in Mews POS. Without detailed feature counts for Toast, the clear edge goes to Mews for its broader, hotel-focused feature set.
Edge: Mews POS.
Mews’s customer support scores a 4.43/5 based on recent reviews from 66 hotel users, with many praising its reliable, solution-oriented service and structured onboarding. Users appreciate the responsive support team and clear onboarding process, which accelerates staff adoption.
Toast’s support and onboarding ratings are unavailable, making it difficult to compare. Given Mews’s recent positive feedback and high support scores, it is the more dependable choice for hotel support and implementation.
Edge: Mews POS.
Mews integrates with 336 verified partners, including major hotel and property management systems, channel managers, and payment providers like Criton, Sage, and Orange Hotel Marketing. Its extensive integrations facilitate seamless operations across multiple systems.
Toast offers only 13 verified partners, primarily focused on restaurant-specific integrations, with limited hotel-related connections. For a hotel that relies on broad connectivity, Mews’s superior partner network is the clear advantage.
Edge: Mews POS.
Mews’s recent reviews reflect a 4.74/5 ease of use score and 66 reviews in the last six months, with a 95% likelihood of recommendation. Hoteliers praise its intuitive interface, comprehensive features, and robust support, especially for multi-property management.
Toast lacks recent hotel-specific reviews or ratings, so no comparable data exists on hotel satisfaction. Based on hotel industry feedback, Mews’s high ratings and recent positive reviews make it the preferred choice.
Edge: Mews POS.
Mews POS’s pricing starts at $200 monthly, with no freemium or trial options listed. It’s a straightforward, subscription-based model designed for hotels seeking an integrated POS solution.
Toast does not provide publicly available pricing details, which suggests a customized quote based on restaurant needs. Given the lack of transparent hotel-focused pricing and the detailed cost info for Mews, Mews’s offering is clearer and more predictable.
Edge: Mews POS.
Mews POS is suited for hotels that prioritize operational automation, multi-property management, and comprehensive reporting. It’s ideal for properties seeking a stable, proven system with strong support.
Toast is best for standalone restaurants within hotels or properties with minimal back-end hotel operations, focusing on restaurant-centric features.
The core difference is that Mews POS is built for hotel environments, offering robust integrations with property management systems, centralized reporting, and automation tailored for hospitality. Toast, by contrast, is a restaurant-only platform with advanced foodservice features but lacks hotel-focused integrations.
Choose Mews POS if your hotel needs an integrated, hotel-centric POS system that supports multiple outlets, detailed reporting, and seamless PMS connectivity. Opt for Toast if your primary goal is managing restaurant operations with quick, tableside ordering and online ordering, and your hotel doesn’t require deep property management integration.
For hoteliers valuing recent reviews, extensive integrations, and proven support, Mews POS is the clear winner.
Según la base de datos de productos de HTR, Mews POS y Toast comparten 0 funcionalidades. Estas son las diferencias clave: funcionalidades que uno tiene y el otro no.
| Funcionalidad |
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| Compatible con PCI | ||
| Descuentos y promociones | ||
| División de cheques | ||
| Informes de registro de pagos | ||
| Menús digitales | ||
| Venta adicional |
Mostrando las principales diferencias. 17 funcionalidades más difieren entre estos productos.
Analizamos 8 casos de estudio verificados para comparar lo que los hoteles realmente logran con cada plataforma en cuatro objetivos clave de negocio.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
Aún no hay caso de estudio publicado para este objetivo.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
Aún no hay caso de estudio publicado para este objetivo.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
Aún no hay caso de estudio publicado para este objetivo.
Lo que les encanta a los hoteleros
La interfaz de Mews se describe como moderna e intuitiva, lo que facilita una navegación fluida. Sin embargo, algunas reseñas sugieren mejoras en la c... La interfaz de Mews se describe como moderna e intuitiva, lo que facilita una navegación fluida. Sin embargo, algunas reseñas sugieren mejoras en la complejidad y flexibilidad de las herramientas de generación de informes, especialmente para configuraciones multipropiedad y para obtener información operativa detallada.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Donde los hoteleros objetan
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
La plataforma es elogiada por sus opciones de personalización, que permiten flujos de trabajo y alertas a medida para mejorar la experiencia del huésp... La plataforma es elogiada por sus opciones de personalización, que permiten flujos de trabajo y alertas a medida para mejorar la experiencia del huésped. Sin embargo, los usuarios también expresan la necesidad de funciones de personalización más intuitivas para necesidades operativas específicas e interacciones con los huéspedes.
Capacidades únicas
Donde más difieren las calificaciones
Depende de tus requerimientos. Mews POS y Toast comparten muchas funcionalidades principales de Hotel POS Systems, pero cada uno tiene capacidades únicas. Mews POS ofrece 336 socios de integración verificados, mientras que Toast ofrece 13. Revisa la comparativa de funcionalidades anterior para ver en qué difieren antes de cambiar.
Los hoteles pequeños deben priorizar la facilidad de uso y una incorporación rápida. Mews POS lidera en facilidad de uso con 4.7/5 vs 0.0/5. Busca precios transparentes y una opción de prueba o demostración. Filtra las reseñas en la página de cada producto por tamaño de propiedad para conocer la opinión de hoteles como el tuyo.
Mews POS: No. Toast: No. Ninguno de los dos productos ofrece actualmente un nivel gratuito. La mayoría de los proveedores de Hotel POS Systems ofrecen demostraciones o pruebas. Solicita una de cada uno para evaluar antes de comprometerte.
El HT Score es un ranking compuesto que considera 4 grupos de criterios y más de una docena de variables para ayudar a los hoteleros a comparar objetivamente los productos de tecnología hotelera. Mews tiene un HT Score de 100 y Toast tiene 0. Así se calcula la puntuación.
| Grupo de criterios | Peso | Qué mide |
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| Calificaciones y reseñas de clientes |
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¿Qué tanto recomiendan los usuarios este producto? Puntuación de calificaciones, Volumen de reseñas, Participación de voz, Profundidad de reseñas, Antigüedad de reseñas, Casos de éxito ▾ El factor con mayor ponderación. Analiza las calificaciones promedio de satisfacción (probabilidad de recomendar, facilidad de uso, soporte, ROI), el total de reseñas en relación con los competidores de la categoría, la antigüedad de las reseñas (al menos 20 reseñas en los últimos 6 meses) y la participación de voz entre clientes hoteleros únicos para detectar sesgo de selección. |
| Ecosistema de socios |
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¿Qué tanto recomiendan los socios tecnológicos a esta empresa? Recomendaciones de socios, Cantidad de integraciones, Calidad de integraciones ▾ Evalúa las recomendaciones de socios como votos de confianza de expertos, la cantidad de integraciones verificadas y la calidad del ecosistema, es decir, el promedio de HT Scores de los socios de integración. Los productos con ecosistemas de integración de mayor calidad tienen más probabilidades de ofrecer un stack tecnológico conectado. |
| Enfoque en el cliente |
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¿Qué tan centrada en el cliente es esta organización? Soporte certificado, Consistencia de reseñas, Completitud del perfil ▾ Evalúa si la empresa ha obtenido la Certificación de Soporte al Cliente de HTR, mantiene una recolección consistente de reseñas a lo largo del tiempo (un indicador de cultura orientada al feedback) y mantiene los perfiles de producto completos con capacidades, capturas de pantalla, precios y funcionalidades. |
| Alcance, solidez y recursos |
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¿Qué tan extenso es el alcance y los recursos de esta empresa? Alcance geográfico, Solidez, Recursos de la empresa, Puntuación de tendencia ▾ Mide la presencia global (países y regiones atendidos), los años en el negocio como indicador de estabilidad, el tamaño del equipo como indicador de recursos y una puntuación de tendencia basada en consultas de compradores, reseñas, recomendaciones de socios y actividad en prensa de los últimos doce meses. |
Las calificaciones y reseñas de clientes son con diferencia el factor más importante en el algoritmo del HT Score. HTR no acepta pagos a cambio de mejores posiciones en el ranking. Todas las reseñas son verificadas: solo profesionales de la industria hotelera con afiliaciones confirmadas pueden enviar calificaciones. Ver metodología completa del HT Score →
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