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Noticias

dailypoint™ nombra a Daniela Karadzhova como Directora de Éxito del Cliente.

dailypoint continues to expand globally, strengthening Customer Success remains a key priority.

dailypoint™ dailypoint™
dailypoint™ nombra a Daniela Karadzhova como Directora de Éxito del Cliente.
Noticias

RMS se asocia con SUNY Niagara para preparar a graduados en hostelería con conocimientos tecnológicos.

Giving hospitality students hands-on experience with the technology powering modern operations

RMS RMS
RMS se asocia con SUNY Niagara para preparar a graduados en hostelería con conocimientos tecnológicos.
Historia exitosa

Sandos Hotels & Resorts: +20% Increase in Direct Bookings in Less Than a Year

Sandos Hotels & Resorts operates six all-inclusive hotels in Spain. Until October 2025, its digital presence in the Spanish market was overshadowed by the global Sandos Hotels & Resorts brand, which also includes properties in Mexico. Sandos.es did not exist as a standalone brand: it lacked a distinct identity, its booking engine was not tailored to the needs of the European—particularly the Spanish—market, and its website conversion rate was low. Direct bookings accounted for less than 5% of total reservations. In October 2025, Sandos partnered with Neobookings with a clear objective: to establish Sandos.es as a dedicated brand for the Spanish market, strengthen its direct booking strategy, and build long-term guest loyalty. One result stood out from day one: at no point did bookings decline during the transition. On the contrary, direct bookings have grown steadily and consistently since the new strategy was launched. Although Sandos has been working with Neobookings for less than a full season, the results already demonstrate the impact of a focused direct booking strategy.

Neobookings Neobookings
Sandos Hotels & Resorts: +20% Increase in Direct Bookings in Less Than a Year
Noticias

30.000 € en juego: El seminario web de SuitePad desglosa la brecha de ingresos del servicio de habitaciones.

A live webinar with SuitePad CEO Moritz von Petersdorff-Campen shows hotels how to grow room service revenue without adding staff.

SuitePad SuitePad
30.000 € en juego: El seminario web de SuitePad desglosa la brecha de ingresos del servicio de habitaciones.
Noticias

MARA ayuda a los hoteles Imlauer a convertir las opiniones de los huéspedes en acciones operativas.

The Austrian hotel group uses MARA across five properties to automate review responses, recognise staff performance, support investment decisions, and create service tickets from guest feedback.

MARA Solutions MARA Solutions
MARA ayuda a los hoteles Imlauer a convertir las opiniones de los huéspedes en acciones operativas.
Informe de tendencias

Room Service Benchmark Report 2026

The top 25% of hotels generate €257 per room per year from room service. The median generates €99. A 200-room hotel at the median leaves €31,000+ on the table annually. This gap isn't about location, brand, or budget. It's about six operational decisions most hotels aren't making.

SuitePad SuitePad
Room Service Benchmark Report 2026
Noticias

August respalda la plataforma de software líder para el sector hotelero de Alkimii.

Leading UK lower-mid-market private equity investor, August Equity, announces its backing of Alkimii, a specialist workforce and operations software platform serving hotels and hospitality providers. The deal reflects August’s continued interest in the Irish SME market, making it the firm’s twelfth investment in Ireland.

Alkimii Alkimii
August respalda la plataforma de software líder para el sector hotelero de Alkimii.
Noticias

HIA lanza 4 funciones de IA integradas de forma nativa en su ERP para el sector hotelero.

New AI-powered capabilities help hospitality teams work smarter, move faster, and gain deeper operational visibility.

Hotel Investor Apps Hotel Investor Apps
HIA lanza 4 funciones de IA integradas de forma nativa en su ERP para el sector hotelero.
Noticias

TrustYou y TravelMAX anuncian una alianza estratégica para llevar la tecnología hotelera impulsada por IA al norte de Chipre y a los mercados internacionales.

The partnership makes TravelMAX the exclusive referral partner for TrustYou's Hospitality AI platform in North Cyprus, giving hotels access to AI-driven guest experience, reputation and customer data solutions.

TrustYou TrustYou
TrustYou y TravelMAX anuncian una alianza estratégica para llevar la tecnología hotelera impulsada por IA al norte de Chipre y a los mercados internacionales.
Noticias

DIAMO y Hostaway lanzan una integración para brindar tecnologías de precios y marketing basadas en IA a propiedades independientes.

This partnership equips Hostaway customers with the two highest-impact levers of modern revenue strategy - dynamic pricing and digital marketing - through seamless, real-time data connectivity.

Diamo Diamo
DIAMO y Hostaway lanzan una integración para brindar tecnologías de precios y marketing basadas en IA a propiedades independientes.
Historia exitosa

Oceanfront Growth: Direct bookings powered by The Guestbook

The Atlantic Hotel & Spa, a luxury all-suite oceanfront property in Fort Lauderdale, partnered with The Guestbook in September 2024 to reduce OTA dependence and build a scalable direct booking channel. The Guestbook is a cash-back loyalty platform that rewards guests on direct bookings and connects properties to a broader network of high-intent travelers — The Atlantic layered in additional marketing activations including Black Friday campaigns and member-exclusive offers to amplify reach.

The Guestbook The Guestbook
Oceanfront Growth: Direct bookings powered by The Guestbook
Historia exitosa

Beyond Game Day: How Scholar Hotels turned event-driven visitors into loyal, returning guests

Scholar Hotels, which operates The Penn Stater Hotel & Conference Center and The Nittany Lion Inn at Penn State, partnered with The Guestbook to turn high-volume event visitors into loyal, returning guests.

The Guestbook The Guestbook
Beyond Game Day: How Scholar Hotels turned event-driven visitors into loyal, returning guests
Noticias

HelloShift publica datos propios sobre el rendimiento de los agentes de voz con IA en propiedades hoteleras.

15 months of real guest calls reveal that AI handles 75% of hotel phone traffic without human transfer -- and that a quarter of all calls arrive after front-desk hours

HelloShift HelloShift
HelloShift publica datos propios sobre el rendimiento de los agentes de voz con IA en propiedades hoteleras.
Noticias

Mundial de Fútbol, ​​pasión por viajar y un mundo a la expectativa: ¿Qué factores marcarán los viajes de verano a nivel mundial en 2026?

US flight bookings are up but hotel searches are down. Intra-European travel is surging. And British travellers are leading World Cup demand globally. Sojern's summer 2026 travel data, explained.

Sojern Sojern
Mundial de Fútbol, ​​pasión por viajar y un mundo a la expectativa: ¿Qué factores marcarán los viajes de verano a nivel mundial en 2026?
Noticias

Cloudbeds y Vacatia destacan la extensibilidad de la plataforma basada en API abiertas en HITEC.

At HITEC, Vacatia shared how Cloudbeds Open API helps connect proprietary workflows with a unified platform, reducing fragmentation and creating a foundation for future AI use cases.

Cloudbeds Cloudbeds
Cloudbeds y Vacatia destacan la extensibilidad de la plataforma basada en API abiertas en HITEC.
Historia exitosa

Landmar’s Direct Sales Grow +775% Since 2021 with Paraty Tech

Landmar Hotels partnered with Paraty Tech in 2021 to grow its direct channel in a destination dominated by tour operators. Four years later, direct sales have grown +775%, and the trend keeps accelerating.

Paraty Tech Paraty Tech
Landmar’s Direct Sales Grow +775% Since 2021 with Paraty Tech

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