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Review of GraceSoft

7
Excelente servicio al cliente y personalización para las necesidades de su negocio.
Marketing & Sales Manager from 25-49 habitación Bed & Breakfast & Inns in Clark (United States)
Verificado
hace 21 días
Productos Revisados
Motor de reservas
Sistemas de gestión de propiedades
¿Qué le gusta más?
Agradecemos enormemente al equipo de Gracesoft y su excelente servicio al cliente. Responden con suma rapidez a todas nuestras preguntas y solicitudes, e incluso han personalizado su sistema para adaptarlo a las necesidades de nuestro negocio. Los recomendamos ampliamente.
¿Qué le desagrada o cree que podría mejorarse?
Los informes podrían mejorarse. Incluso la posibilidad de crear informes personalizados basados ​​en múltiples campos y propiedades nos permite extraer datos. También se han detectado algunos errores al realizar reservas grupales con varias personas que pagan por alojarse en un mismo lugar.
3.5
Promedio
Facilidades de uso
4.0/5
Atención al cliente
5.0/5
ROI
4.0/5
Puesta en práctica
3.0/5
Gideon S. from GraceSoft replied
Thanks, Zac! We really appreciate you taking the time to leave us a review. The Dude Ranch market is still fairly new for us, and there aren't many software providers serving this industry, especially at a reasonable price. We felt there was a great opportunity to bring a modern solution to the market without charging the premium that many of the other vendors do. Since many of the core features were already in place, we've been able to focus on adding the ranch-specific functionality based on feedback from customers like you. Thanks as well for the feedback on reporting and group reservations. Those are both areas we're continuing to improve. We're adding more reporting options and making the group reservation process smoother as we continue to build out the system. Thanks again for your patience, your ideas, and for being part of the journey with us. We really appreciate your support!

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