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Review of RoomPriceGenie

6
Todavía no estoy del todo convencido.
Reservierungsleitung from 25-49 habitación Branded Hotels in Bochum (Germany)
Verificado
hace 1 días
Productos Revisados
Sistemas de gestión de ingresos
¿Qué le gusta más?
Los precios son buenos. Observamos un aumento en las reservas después de tan solo un mes; el sistema responde bien. Aún no podemos predecir cómo funcionará durante las ferias comerciales y las temporadas altas.
¿Qué le desagrada o cree que podría mejorarse?
Lamentablemente, muchas secciones están muy mal traducidas al alemán. Espero que el sistema se ofrezca en el idioma del usuario y que el soporte técnico responda también en alemán. En la era de la IA, esto debería ser posible (e incluso mejor).
3.0
Promedio
Facilidades de uso
3.0/5
Atención al cliente
4.0/5
ROI
3.0/5
Puesta en práctica
4.0/5
Birte N. from RoomPriceGenie replied
Thank you for taking the time to share this feedback, and we're glad to hear the pricing and quick booking impact have been positive! We'd love the chance to sort out the translation issue you mentioned; that's not the experience we want you to have. A quick note: RoomPriceGenie's interface does have a full German version, so if you're seeing inconsistent translations, it's likely your browser's auto-translate feature stepping in rather than our own localisation (which can sometimes produce exactly the kind of awkward phrasing you described). Switching your account language setting to German directly in the system should resolve that. We also have German-speaking Customer Care team members, and we're happy to support you in German going forward, including setting up a quick call to walk through the language settings and address any other questions live. Since this review is anonymous, we can't reach out directly. We'd really appreciate it if you could get in touch with our support team (or reply here) so we can make this right. Many thanks and kind regards!

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