The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 441 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Broadly.com se distingue .
GuestRevu se distingue en ease of use and customer support — en particulier pour les etablissements independent (4.6/5) , avec des fonctionnalites exclusives comme Revenue Reporting and Reporting Dashboard.
Notes comparees basees sur 441 avis verifies d'hoteliers sur HTR.
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| Prix de depart | Contact sales | From $100/mo |
| Avis verifies | 0 | 441 |
Apres analyse de 441 avis verifies, les utilisateurs de Broadly.com apprecient surtout , tandis que ceux de GuestRevu mettent en avant feedback and reporting, integration and compatibility, ai and automation. Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Feedback and Reporting
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Integration and Compatibility
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AI and Automation
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Dashboard and Interface
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Analyse des sentiments
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Comment chaque produit se classe parmi les fournisseurs Gestion de la réputation pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
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| Petit (10-24 chambres) ▾ | — | #1 161 avis |
| Moyen (25-74 chambres) ▾ | — | #3 179 avis |
| Grand (75-199 chambres) ▾ | — | #5 20 avis |
| Tres grand (200+ chambres) ▾ | — | #3 19 avis |
Par type d'etablissement
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| Boutique ▾ | — | #1 198 avis |
| Luxe ▾ | — | #1 199 avis |
| Enseigne / Chaine ▾ | — | #3 91 avis |
| Sejour prolonge ▾ | — | #2 37 avis |
Par region
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| Amerique du Nord ▾ | — | #3 37 avis |
| Europe ▾ | — | #4 111 avis |
| Asie-Pacifique ▾ | — | #2 17 avis |
| Moyen-Orient | — | #4 3 avis |
Choosing the right reputation management system is vital for your hotel’s online reputation, guest satisfaction, and operational efficiency. Broadly.com and GuestRevu both aim to improve your online presence, but they approach this goal very differently. Broadly.com’s lack of recent activity and reviews makes it difficult to evaluate, whereas GuestRevu’s active user base and recent feedback provide clearer insights into performance. So, which platform aligns better with your hotel’s needs?
Broadly.com offers automated review collection and AI-generated summaries, but it has no recent reviews or active ratings, raising questions about its current relevance. GuestRevu, on the other hand, boasts over 386 recent reviews, with an average rating of 4.61/5 and a 95% likelihood of recommendation, making it the more trusted choice based on recent user experience.
Both platforms aim to strengthen your online reputation by managing reviews, but their engagement levels and feature sets differ significantly. Broadly.com’s core promise is to help businesses gather reviews and improve search visibility, yet it has no recent reviews or active user feedback to validate ongoing performance. GuestRevu, meanwhile, is actively used across multiple regions and segments, with recent reviews indicating high satisfaction.
GuestRevu’s reviews highlight its ease of use, quick integration, and helpful support, with many users describing it as essential for managing guest feedback efficiently. Conversely, Broadly.com’s lack of recent reviews suggests it may no longer be actively supported or relevant in today’s hospitality landscape. Are you comfortable trusting a platform without current user feedback?
If your hotel needs a robust, well-supported reputation management tool with recent reviews, go with GuestRevu. It’s especially suitable for hotels that require detailed analytics, multi-property management, and AI-driven automation. If your hotel is a small independent with minimal review needs or budget constraints, Broadly.com’s offering might seem appealing, but its non-existent recent activity makes it less reliable.
GuestRevu’s extensive feature set (31 features) and active user feedback make it the clear choice for hotels prioritizing ongoing support, detailed insights, and a proven track record. Broadly.com’s absence of recent reviews and features suggest it’s not currently a competitive option.
GuestRevu’s user ratings of 4.63/5 for ease of use and onboarding reflect its intuitive design and straightforward onboarding process. Many reviews describe the platform as “easy to understand,” with staff noting quick setup and helpful support. Broadly.com’s ratings are at zero, and there are no recent reviews to gauge usability or onboarding quality.
Given the active engagement and detailed feedback from users, Edge: GuestRevu. Its proven ease of use and support make it preferable for hotels seeking a smooth onboarding and daily management.
GuestRevu offers 31 features, including sentiment analysis, competitive benchmarking, social media management, AI-generated responses, and in-stay surveys—features that Broadly.com lacks entirely. These advanced tools empower your team to gather richer insights, respond efficiently, and benchmark against competitors.
Broadly.com does not list any unique features or integrations, making it a limited option in today’s competitive reputation landscape. Edge: GuestRevu.
GuestRevu’s support rating of 4.75/5 and recent reviews praising its responsiveness and proactive assistance suggest a highly reliable support team. Users consistently mention support as a key strength, especially during onboarding and troubleshooting. Broadly.com has no recent reviews or ratings, leaving its support quality uncertain.
For hotels that value responsive, knowledgeable support, Edge: GuestRevu. Its support reputation is well-documented and recent.
GuestRevu integrates with 40 verified partners, including major OTAs and property management systems, providing a flexible and comprehensive ecosystem. Broadly.com’s lack of verified integrations raises concerns about its compatibility and ease of use with existing hotel systems.
If seamless integration is critical, Edge: GuestRevu. Its extensive partner network enhances operational efficiency.
GuestRevu’s average rating of 4.61/5 from 386 recent reviews across diverse hotel segments underscores its broad acceptance and effectiveness. Hotels in luxury, boutique, and resort categories consistently praise its ease of use and impactful features. Broadly.com has no recent reviews or ratings, so its performance remains unverified.
Based on recent feedback, the clear winner: Edge: GuestRevu.
Broadly.com does not publicly list pricing, which complicates comparison or evaluation. GuestRevu charges $100 per month, with no free tier, but offers extensive features that justify the investment.
If transparency and predictable costs are priorities, GuestRevu’s straightforward pricing model offers clarity and value.
Not ideal if your hotel requires detailed analytics, multi-property management, or active support.
Not ideal if your property is very small or has extremely limited budgets that cannot justify the $100/month fee.
GuestRevu is a comprehensive, actively supported reputation management platform with a proven track record, evident from recent high ratings and extensive features. Broadly.com’s lack of recent activity and reviews indicates it may no longer be a viable choice.
If your hotel needs a reliable, feature-rich platform with ongoing support, go with GuestRevu. Its recent reviews and active user base make it the superior choice for modern hoteliers.
For small, budget-conscious properties with minimal needs, Broadly.com might seem tempting, but the lack of current validation and features makes it a risky investment. In today’s landscape, proven performance and active development are essential.
Choose GuestRevu for confidence, support, and actionable insights. Select Broadly.com only if your needs are extremely basic and you are prepared for the risk of an unsupported platform.
La tarification des Gestion de la réputation est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | — | From $100/mo |
Selon la base de donnees produits de HTR, Broadly et GuestRevu partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
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| Alertes et notifications | ||
| Analyse des sentiments | ||
| Des médias sociaux | ||
| Déclaration de revenus | ||
| Tableau de bord des rapports | ||
| Veille concurrentielle |
Affichage des principales differences. 19 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 7 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
Aucune etude de cas publiee pour cet objectif pour le moment.
"GuestRevu has helped us so much over the past two years as we see our small business growing – the reviews from guests are like gold, and most of our bookings have been made becaus..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"Since implementing GuestRevu, our complaints have actually come down, because of the fact that we have so many repeat guests and now we can interact with them in much more detail...."
Ce que les hoteliers apprecient
Users consistently highlight GuestRevu's detailed feedback collection and insightful reporting features, which provide actionable information for serv... Users consistently highlight GuestRevu's detailed feedback collection and insightful reporting features, which provide actionable information for service enhancement and operational efficiency. The system's capacity to gather insights from multiple platforms enables hotels to quickly identify both strengths and areas needing improvement.
GuestRevu integrates well with various systems, including renowned OTAs like Google, TripAdvisor, Booking.com, enhancing ease of use by centralizing r... GuestRevu integrates well with various systems, including renowned OTAs like Google, TripAdvisor, Booking.com, enhancing ease of use by centralizing review management. However, some users express a need for expanded integration options, including additional property management systems and direct connections to platforms like TripAdvisor to further streamline operations.
Many reviewers appreciate the AI-driven analytics and automated response features of GuestRevu, which reduce manual effort and improve response time a... Many reviewers appreciate the AI-driven analytics and automated response features of GuestRevu, which reduce manual effort and improve response time and consistency. While praised for efficiency, some users find AI-generated responses overly mechanical or lacking a personalized touch, suggesting room for refinement.
Les points de friction pour les hoteliers
L'analyse des sentiments de la plateforme est reconnue pour son classement pertinent des commentaires en catégories, bien qu'elle soit parfois jugée i... L'analyse des sentiments de la plateforme est reconnue pour son classement pertinent des commentaires en catégories, bien qu'elle soit parfois jugée inexacte. Les utilisateurs signalent des problèmes d'interprétation du ton par l'algorithme, notamment du sarcasme, ce qui nuit à la clarté des analyses automatisées.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Broadly et GuestRevu partagent de nombreuses fonctionnalites Reputation Management de base, mais chacun a des capacites uniques. Broadly propose 0 partenaires d'integration verifies, tandis que GuestRevu en propose 40. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. GuestRevu est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Broadly : Non. GuestRevu : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Reputation Management proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Broadly.com a un HT Score de 0 et GuestRevu a 96. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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