The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 170 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Gastronovi se distingue en customer support and onboarding .
Mews se distingue en ROI , avec des fonctionnalites exclusives comme Payment Log Reports and Mobile Ordering.
Notes comparees basees sur 170 avis verifies d'hoteliers sur HTR.
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| Facilite d'utilisation |
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| Rapport qualite-prix |
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| Prix de depart | Contact sales | From $200/mo |
| Avis verifies | 1 | 169 |
Apres analyse de 170 avis verifies, les utilisateurs de Gastronovi apprecient surtout , tandis que ceux de Mews mettent en avant interface utilisateur et rapports, integration with third-party systems, seamless pms integration. Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Interface utilisateur et rapports
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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| Inconvenients | |
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Product Development and Feature Evolution
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Personnalisation et flexibilité
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Améliorations opérationnelles
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Comment chaque produit se classe parmi les fournisseurs Systèmes de point de vente hôteliers pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment | Gastronovi |
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|---|---|---|
| Petit (10-24 chambres) ▾ | — | #2 44 avis |
| Moyen (25-74 chambres) ▾ | #11 1 avis | #3 94 avis |
| Grand (75-199 chambres) ▾ | — | #5 7 avis |
| Tres grand (200+ chambres) ▾ | — | #2 9 avis |
Par type d'etablissement
| Segment | Gastronovi |
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|---|---|---|
| Boutique ▾ | — | #3 74 avis |
| Luxe ▾ | — | #3 41 avis |
| Enseigne / Chaine ▾ | — | #3 31 avis |
| Sejour prolonge ▾ | — | #2 12 avis |
Par region
| Segment | Gastronovi |
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|---|---|---|
| Amerique du Nord ▾ | — | #3 14 avis |
| Europe ▾ | #11 1 avis | #2 130 avis |
| Asie-Pacifique | — | #5 4 avis |
| Moyen-Orient | — | #6 0 avis |
Choosing the right POS system is critical for your hotel’s operational efficiency and guest satisfaction. Gastronovi POS by Gastronovi and Mews POS by Mews both aim to streamline restaurant and hospitality tasks, but they diverge significantly in scope, integration, user experience, and market presence. Your decision hinges on whether you need a dedicated restaurant POS or a unified hotel management solution with integrated POS features.
Gastronovi focuses primarily on restaurant-specific features, while Mews offers a comprehensive platform that combines property management, booking, and POS in one system. Do you want a specialized restaurant POS or an all-in-one solution that covers more aspects of hotel operations?
Gastronovi is designed as a POS tailored specifically for hospitality businesses, especially restaurants within hotels. Its strengths lie in menu customization, real-time sales tracking, and inventory control, but it lacks the broader hotel management features and extensive integrations that Mews provides.
Mews, on the other hand, has a vastly larger market presence, with 336 verified integrations, a strong global footprint across 23 countries, and a review count of 156 in the last six months. Its users consistently praise its ability to unify front-desk operations, bookings, and restaurant services, creating a seamless guest experience.
Gastronovi’s limited review base and regional focus make it less reliable for hotels seeking a proven, scalable solution. Meanwhile, Mews's recent surge in reviews and high overall ratings signal a more mature, trusted platform.
Would you prefer a POS solution optimized solely for restaurant operations or a holistic platform integrating multiple hotel functions?
If your hotel primarily needs a reliable POS for food and beverage outlets, Gastronovi might suffice. It offers a visually modern interface and easy menu management, suitable for small venues with straightforward needs.
However, if your hotel requires a system that manages guest data, reservations, billing, and restaurant orders in a unified flow, Mews is the clear choice. Its extensive feature set (29 exclusive features), wide integration network, and proven scalability make it ideal for properties aiming for operational cohesion and data-driven decision-making.
For boutique hotels and small inns prioritizing F&B sales, Gastronovi can perform well. But for larger hotels, resorts, or properties with complex operations, Mews’s comprehensive approach will serve your needs better.
Gastronovi scores a perfect 5/5 for ease of use, backed by a simple, modern interface and staff onboarding rated at 5/5. Its minimal learning curve and limited complexity make staff adoption straightforward, especially for small teams.
Mews garners a 4.74/5 rating for usability, with reviews emphasizing its intuitive design and smooth onboarding process. Users highlight its cross-device functionality, which simplifies staff training across front desk, mobile, and tablet devices.
Edge: Gastronovi.
Gastronovi offers core restaurant POS features like order management, billing, and table control, but it lacks advanced functionalities like digital menus, online ordering, or inventory management. Its add-ons are limited and often not fully integrated.
Mews, with 29 unique features, provides a suite of tools including PCI compliance, discounts, upselling, digital menus, self-service ordering, inventory and ingredient management, recipe costing, and extensive reporting. These features support a wider range of hotel restaurant needs and operational automation.
Edge: Mews.
Support ratings favor Gastronovi with a perfect 5/5 rating, but this is based on only one review, limiting the reliability of this data. The review mentions a positive experience with support and onboarding.
Mews, with a support rating of 4.43/5 from 156 recent reviews, is praised for its reliable and solution-oriented support team, particularly during onboarding. Users appreciate the structured setup process and continuous assistance.
Edge: Gastronovi (more recent reviews are limited, but support quality appears high).
Gastronovi currently has no verified third-party integrations, which limits its flexibility for hotels that rely on a connected tech stack.
Mews boasts 336 verified integrations, including popular partners like Criton, Right Revenue, Sage, and Orange Hotel Marketing. Its extensive ecosystem allows seamless connection with channel managers, payment providers, and other operational tools.
Edge: Mews.
Gastronovi’s review count is just 1, with no recent reviews, making it impossible to gauge current user satisfaction. Its lone review is positive but insufficient for a broad rating.
Mews, with 156 recent reviews and a 9.32/5 NPS score, is highly rated across various hotel segments, including boutique hotels, resorts, and city center properties. The consistent 95% likelihood to recommend attests to its strong reputation.
Edge: Mews.
Gastronovi does not publicly list its pricing, indicating a custom quote approach or potentially higher costs for small hotels. It offers no free plan or trial, which may be a barrier for some.
Mews charges a flat monthly fee of $200, with no implementation or setup fees. While this is straightforward, it’s important to consider additional costs for optional modules or integrations.
Not ideal if your hotel needs a unified management system or advanced automation.
Not ideal if your hotel only needs a basic POS without broader operational tools or if regional availability is limited.
The core difference lies in scope: Gastronovi is a restaurant-only POS, while Mews offers a full hotel management ecosystem with integrated POS features. For hotels aiming to streamline multiple departments and leverage extensive integrations, Mews provides a more versatile and proven platform.
Choose Gastronovi if your focus is solely on restaurant operations with a simple, modern POS solution, and your budget or operational complexity is limited. Its ease of use and dedicated restaurant features make it suitable for small venues within hotels.
Opt for Mews if your hotel values an integrated system with robust automation, extensive third-party integrations, and proven scalability across regions and property types. Its high rating, recent reviews, and comprehensive feature set make it a reliable choice for forward-thinking hotels.
In conclusion, if you’re looking for a feature-rich, globally trusted platform capable of supporting your hotel’s growth, Mews is the recommended choice. Gastronovi can serve well for small-scale, restaurant-focused operations but lacks the broader hotel management capabilities that many properties now require.
La tarification des Systèmes de point de vente hôteliers est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
| Gastronovi |
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| Starting Price | — | From $200/mo |
Selon la base de donnees produits de HTR, Gastronovi POS et Mews POS partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite | Gastronovi |
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| Conforme PCI | ||
| Fractionnement des chèques | ||
| Menus numériques | ||
| Rapports de journal de paiement | ||
| Réductions et promotions | ||
| Vente incitative |
Affichage des principales differences. 17 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 8 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
Aucune etude de cas publiee pour cet objectif pour le moment.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
Aucune etude de cas publiee pour cet objectif pour le moment.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
Ce que les hoteliers apprecient
L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations con... L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations concernant la complexité et la flexibilité des outils de reporting, notamment pour les configurations multi-établissements et l'analyse opérationnelle détaillée.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Les points de friction pour les hoteliers
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérien... La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérience client. Cependant, les utilisateurs expriment également le besoin de fonctionnalités de personnalisation plus intuitives pour répondre à des besoins opérationnels spécifiques et aux interactions avec les clients.
Mieux classe pour
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Gastronovi POS et Mews POS partagent de nombreuses fonctionnalites Hotel POS Systems de base, mais chacun a des capacites uniques. Gastronovi POS propose 0 partenaires d'integration verifies, tandis que Mews POS en propose 335. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Gastronovi POS est en tete pour la facilite d'utilisation avec 5.0/5 contre 4.7/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Gastronovi POS : Non. Mews POS : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel POS Systems proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Gastronovi a un HT Score de 0 et Mews a 100. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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