Revinate (Ivy) vs. Loopon:
Lequel vous convient le mieux ?

The Decision

Choosing between Revinate (Ivy) and Loopon AB hinges on your hotel’s specific needs for guest communication and feedback management. Revinate (Ivy) focuses on automating guest messaging through AI-powered tools, aiming to enhance guest experiences and operational efficiency. Loopon AB centers on collecting and analyzing customer feedback for strategic improvements, but it lacks direct guest messaging capabilities. Are you prioritizing real-time guest interaction or feedback analysis?

Revinate’s extensive features, high review scores, and recent positive feedback make it the more proven choice for hotels seeking an all-in-one guest messaging solution. Loopon AB, while promising in feedback management, has a limited presence and no reviews in the last six months. Does your hotel need a trusted, well-rated communication platform now?

Quick Verdict

Revinate (Ivy) is the clear leader with over 33 recent reviews, a 4.82/5 overall rating, and an NPS of 9.7/10. Loopon AB, with zero reviews and no recent activity, cannot match its credibility. For hotels wanting a reliable, well-supported guest messaging tool, Revinate stands out as the more dependable option.

Is Revinate (Ivy) or Loopon AB Better for Hotels?

Both products aim to improve customer relationships, but they do so differently. Revinate (Ivy) offers automated messaging via SMS and WhatsApp, with AI-driven features that handle up to 60% of routine inquiries, reducing workload and boosting guest satisfaction. Loopon AB, by contrast, specializes in collecting and analyzing feedback for strategic insights, but it lacks direct guest interaction tools.

Revinate’s recent reviews highlight ease of use, extensive integrations, and a strong support reputation. Loopon’s absence of recent reviews and limited integration options weaken its case for immediate hotel deployment. Do you need a tool that actively engages guests during their stay or one that offers retrospective insights?

Revinate (Ivy) vs Loopon AB: Which Should Your Hotel Choose?

If your hotel needs a comprehensive guest communication platform that can engage guests before, during, and after their stay, go with Revinate (Ivy). It is especially suitable for properties that prioritize real-time interactions, automated responses, and a high level of support, evidenced by its 33 reviews and 4.82/5 rating.

If your focus is on collecting guest feedback to inform long-term improvements, Loopon AB might seem appealing. However, with no recent reviews or verified integrations, it’s less proven in live hotel environments. For immediate, proven value, Revinate is the smarter choice.

Is Revinate (Ivy) or Loopon AB Easier to Use?

Revinate (Ivy) boasts a 4.92/5 ease of use rating, with many users praising its intuitive interface and straightforward onboarding. Reviewers mention how quickly staff adopt the platform, citing minimal training and seamless integration with PMS systems like ChoiceADVANTAGE.

Loopon AB has no publicly available reviews or ratings, making it impossible to assess usability. Without user feedback, it's uncertain how easily your team could implement or navigate Loopon. Edge: Revinate (Ivy).

Which Has Better Features: Revinate (Ivy) or Loopon AB?

Revinate (Ivy) offers 17 unique features, including SMS and WhatsApp messaging, AI-powered automated replies, guest history tracking, and integrations with platforms like Orange Hotel Marketing and RoomRaccoon. It also includes analytics dashboards, open API access, and messaging guest surveys—features that facilitate proactive guest engagement.

Loopon AB, on the other hand, primarily provides AI-generated summaries and recommendations based on feedback data but lacks direct communication tools or guest interaction features. It does not offer the breadth of hotel-specific features Revinate provides. Edge: Revinate (Ivy).

Which Has Better Customer Support: Revinate (Ivy) or Loopon AB?

Revinate (Ivy)’s support scores are exceptional, with a 4.88/5 rating and reviews praising its responsiveness. One hotel manager said, “Jack from support is very responsive and helpful,” highlighting the dedicated assistance available.

Loopon AB has no available support ratings or reviews, making it impossible to evaluate its customer service quality. Given the importance of reliable support during implementation and ongoing use, Revinate’s proven track record gives it a decisive edge.

Which Has More Integrations: Revinate (Ivy) or Loopon AB?

Revinate (Ivy) boasts 98 verified partner integrations, including property management systems, marketing platforms, and messaging channels. Notable integrations include Incite Response, Orange Hotel Marketing, and RoomRaccoon, enabling seamless workflows.

Loopon AB has no publicly verified integrations, limiting its ability to fit into existing hotel tech stacks. Without integrations, it risks creating data silos and extra manual work. Edge: Revinate (Ivy).

Which Do Hoteliers Rate Higher: Revinate (Ivy) or Loopon AB?

Revinate (Ivy) enjoys a 4.82/5 overall rating based on 33 reviews, with recent feedback emphasizing its ease of use, support, and positive guest impact. Hotels across segments, especially resorts and brand properties, frequently recommend it, citing improved guest satisfaction and operational efficiency.

Loopon AB has no reviews or ratings, making it impossible to gauge user satisfaction. Without recent feedback, confidence in its effectiveness remains low. Clearly, Revinate wins on reputation and proven performance. Edge: Revinate (Ivy).

How Much Do Revinate (Ivy) and Loopon AB Cost?

Revinate (Ivy) does not publicly disclose specific pricing but operates on a per-room or subscription basis, with no free tier or trial offered. Its value is reflected in its extensive features, integrations, and support.

Loopon AB also does not list pricing details, making direct comparison difficult. Given its limited presence and lack of reviews, it’s challenging to assess whether it offers comparable value. If budget transparency is vital, Revinate’s known reputation for premium service suggests a higher investment.

What Type of Hotel Should Use Revinate (Ivy)?

• Hotels seeking a flexible guest messaging system that operates 24/7, with AI-powered responses.
• Properties aiming to increase guest satisfaction through proactive communication.
• Hotels with existing PMS integrations, especially those using ChoiceADVANTAGE or Opera.
• Teams that want comprehensive analytics and guest history data to optimize operations.
• Hotels wanting to automate routine inquiries like requests for towels, directions, or restaurant recommendations.

Not ideal if your hotel operates seasonally with minimal guest interaction or prefers manual, non-automated communication methods.

What Type of Hotel Should Use Loopon AB?

• Hotels that prioritize long-term feedback analysis to inform strategic improvements.
• Teams looking to centralize guest reviews from multiple platforms.
• Properties with dedicated staff to interpret feedback insights and implement changes.
• Hotels with existing digital marketing and customer experience strategies that can incorporate feedback data.
• Hotels that focus less on immediate guest engagement and more on data-driven decision-making.

Not ideal if your hotel needs real-time communication tools or immediate guest interaction.

Revinate (Ivy) vs Loopon AB: The Bottom Line for Hotels

Revinate (Ivy) is a well-established, feature-rich guest messaging platform supported by extensive integrations and glowing recent reviews. Its AI-driven approach automates communication, freeing your staff to focus on high-value guest interactions.

Loopon AB, while potentially valuable for feedback analysis, lacks recent user feedback, integrations, and direct guest communication features. It’s less proven in the hotel environment and offers no recent reviews to confirm its effectiveness.

Choose Revinate (Ivy) if your priority is engaging guests proactively with reliable support and proven results. Opt for Loopon AB only if your focus is on retrospective feedback insights and you have internal resources to manage its implementation without immediate proven support.