The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 573 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
GuestRevu se distingue en ease of use and customer support — en particulier pour les etablissements independent (4.8/5) , avec des fonctionnalites exclusives comme In app email response and Mobile Access.
Local Measure se distingue .
Notes comparees basees sur 573 avis verifies d'hoteliers sur HTR.
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| Prix de depart | From $100/mo | Contact sales |
| Avis verifies | 573 | 0 |
Apres analyse de 573 avis verifies, les utilisateurs de GuestRevu apprecient surtout portée et efficacité des enquêtes, dashboard and analytics, automated reporting, tandis que ceux de Local Measure mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Portée et efficacité des enquêtes
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Dashboard and Analytics
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Automated Reporting
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Customization Options
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Capacités d'intégration
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Mobile Experience
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Comment chaque produit se classe parmi les fournisseurs Logiciel d'enquête auprès des clients pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
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| Petit (10-24 chambres) ▾ | #1 203 avis | #10 0 avis |
| Moyen (25-74 chambres) ▾ | #1 246 avis | — |
| Grand (75-199 chambres) ▾ | #2 31 avis | #10 0 avis |
| Tres grand (200+ chambres) ▾ | #1 22 avis | — |
Par type d'etablissement
| Segment |
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| Boutique ▾ | #1 254 avis | #11 0 avis |
| Luxe ▾ | #1 281 avis | #11 0 avis |
| Enseigne / Chaine ▾ | #1 119 avis | — |
| Sejour prolonge ▾ | #1 51 avis | #7 0 avis |
Par region
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| Amerique du Nord ▾ | #2 45 avis | — |
| Europe ▾ | #1 120 avis | — |
| Asie-Pacifique ▾ | #1 23 avis | — |
| Moyen-Orient ▾ | #1 5 avis | #6 0 avis |
Choosing between GuestRevu and Local Measure hinges on your hotel's specific needs for guest feedback management. GuestRevu specializes solely in guest surveys and reputation, offering a rich set of features tailored for hotels, while Local Measure provides a broader customer experience platform with a focus on real-time data insights across various business sectors. With more recent reviews and a higher overall rating, GuestRevu clearly stands as the more trusted choice for hoteliers seeking guest survey solutions.
In this comparison, we’ll analyze each platform’s strengths and limitations across usability, features, support, integrations, and suitability for different hotel profiles. Your decision should reflect which product aligns best with your operational goals and guest engagement strategies.
GuestRevu and Local Measure aim to improve guest experience through feedback collection, but they approach this goal differently. GuestRevu is laser-focused on guest surveys, reputation management, and analytics, providing a suite of features explicitly built for hotels. Conversely, Local Measure offers a broader customer insights platform suitable for various customer-centric industries, emphasizing real-time data and operational insights.
GuestRevu's 491 reviews, including 91 in the last six months, demonstrate active user engagement and a high level of recent feedback, which strengthens confidence in its ongoing support and feature updates. Local Measure, with zero reviews and no recent feedback, lacks the community validation that makes GuestRevu the more proven choice.
Would your hotel benefit more from a dedicated guest feedback tool or a multi-industry customer experience platform? The choice ultimately depends on your focus.
If your hotel needs a survey-focused tool with proven reputation management, seamless integrations, and a dedicated hotel user base, go with GuestRevu. Its features like customizable surveys, real-time alerts, sentiment analysis, and a broad partner network make it ideal for hotels aiming to enhance guest satisfaction and online reputation.
If, however, your team seeks a platform for comprehensive customer insights across multiple channels, with advanced location analytics and real-time customer data, then Local Measure might seem appealing. Yet, without user reviews or recent activity, its suitability for hotels remains unverified.
In most cases, GuestRevu’s industry-specific features and active community make it the more reliable choice for hotels prioritizing guest feedback and reputation.
GuestRevu scores an impressive 4.68/5 for ease of use, with reviews highlighting its user-friendly interface and straightforward onboarding process. Users appreciate the clarity of dashboards, customizable surveys, and automated alerts, making day-to-day operations smoother.
Local Measure scores 0/5 for ease of use, indicating a lack of publicly available feedback or user ratings, possibly reflecting limited hotel-specific support or usability insights. Its platform, designed for broader customer insights, may require more training and adaptation for hotel teams.
Edge: GuestRevu.
GuestRevu offers 19 distinct features tailored for hotels—ranging from in-app email responses, customizable surveys, and sentiment analysis to real-time alerts and social review tracking. Its unique features like on-site/in-stay surveys, micro-classification, and case management are specifically designed for hospitality.
Local Measure provides no specific features listed for hotel use, focusing instead on general customer insights, content management, and location analytics. Its platform’s broad scope lacks the detailed survey and reputation management features that are core to GuestRevu.
Edge: GuestRevu.
GuestRevu’s support ratings are high at 4.76/5, with reviewers praising its responsiveness and proactive assistance. Users mention that the support team helps navigate onboarding complexities and enhances overall satisfaction.
Local Measure offers no publicly available support ratings or reviews, making it difficult to gauge the quality of customer service. Without verified hotel feedback, GuestRevu’s support quality clearly outperforms.
Edge: GuestRevu.
GuestRevu boasts 40 verified integration partners, including PMS systems like Criton, RoomRaccoon, and HotelTime. These connections streamline data flow between your hotel management systems and guest feedback platform.
Local Measure, with zero verified integrations, offers no evidence of connectivity with hotel management systems, limiting its utility for hotel-specific workflows. GuestRevu's extensive partner network makes it a more flexible choice.
Edge: GuestRevu.
GuestRevu’s overall rating of 4.62/5, based on 491 reviews, underscores its popularity among hoteliers. Recent feedback emphasizes its ease of use, support, and value, with a Net Promoter Score of 9.48/10 indicating strong customer loyalty.
Local Measure has no reviews publicly available, making it impossible to determine user satisfaction or hotel ratings. Given the substantial recent feedback for GuestRevu, it emerges as the preferred choice among hoteliers.
Edge: GuestRevu.
GuestRevu’s pricing starts at $100 monthly, with no free tier or trial information publicly available. Its transparent flat rate simplifies budgeting for most hotels.
Local Measure does not disclose pricing details, which suggests a customized quote approach. This lack of transparency makes it harder to evaluate value upfront, whereas GuestRevu’s clear pricing favors smaller or budget-conscious hotels.
Edge: GuestRevu.
Not ideal if your hotel:
Not ideal if your hotel:
GuestRevu is a specialized guest feedback platform with proven success in the hospitality industry. Its 4.62-star rating, active user base, and extensive features make it the clear choice for hotels focused on guest satisfaction and online reputation.
If your hotel’s priority is gathering actionable guest insights, managing reviews, and integrating with your PMS, GuestRevu offers tangible benefits supported by recent reviews and high satisfaction ratings. Its ease of use, support, and feature set position it as the more reliable, hotel-centric solution.
However, if your hotel needs a broader customer experience platform with real-time data across multiple properties or sectors, Local Measure may seem attractive. Yet, its lack of verified hotel reviews and detailed features makes it a less certain choice for hospitality-specific needs.
In conclusion, for most hotels, GuestRevu’s dedicated focus on guest surveys and reputation management, combined with its proven track record, makes it the stronger, more dependable option.
La tarification des Logiciel d'enquête auprès des clients est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | From $100/mo | — |
Selon la base de donnees produits de HTR, GuestRevu (Surveys) et Local Measure partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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| Accès mobile | ||
| Attribuer des alertes aux services | ||
| Enquêtes sur place/pendant le séjour | ||
| Partenaire certifié de collecte d'avis TripAdvisor | ||
| Réponse par e-mail dans l'application | ||
| Suivi des avis sur les réseaux sociaux |
Affichage des principales differences. 7 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 7 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"GuestRevu has helped us so much over the past two years as we see our small business growing – the reviews from guests are like gold, and most of our bookings have been made becaus..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"Since implementing GuestRevu, our complaints have actually come down, because of the fact that we have so many repeat guests and now we can interact with them in much more detail...."
Aucune etude de cas publiee pour cet objectif pour le moment.
Ce que les hoteliers apprecient
Les enquêtes de GuestRevu, diffusées via différents canaux, permettent de recueillir efficacement les commentaires des clients. Les utilisateurs appré... Les enquêtes de GuestRevu, diffusées via différents canaux, permettent de recueillir efficacement les commentaires des clients. Les utilisateurs apprécient l'outil pour son efficacité à maintenir des taux de réponse élevés et à adapter les questions afin d'obtenir des informations précieuses, même si des améliorations au niveau de la conception des enquêtes sont suggérées.
The platform's user-friendly dashboards offer clear visual insights, helping hotels track performance and identify service improvement areas. Users ap... The platform's user-friendly dashboards offer clear visual insights, helping hotels track performance and identify service improvement areas. Users appreciate the ease of navigation, although deeper analytical features could provide even richer data insights.
GuestRevu's automated reporting feature is highly valued for providing clear, actionable insights that aid in decision-making and efficiency. The syst... GuestRevu's automated reporting feature is highly valued for providing clear, actionable insights that aid in decision-making and efficiency. The system generates comprehensive reports that help hotels identify trends and areas needing attention, saving time in data interpretation to improve guest experiences.
Les points de friction pour les hoteliers
Les utilisateurs apprécient l'intégration de GuestRevu avec les systèmes existants tels que les PMS et les CRM, ce qui simplifie la gestion des retour... Les utilisateurs apprécient l'intégration de GuestRevu avec les systèmes existants tels que les PMS et les CRM, ce qui simplifie la gestion des retours d'information. Cependant, ils réclament davantage de partenariats avec les PMS et les OTA, ainsi que des options d'intégration plus poussées afin d'étendre la compatibilité et d'améliorer les flux de travail, ce qui met en évidence une lacune dans son offre actuelle.
The lack of a dedicated mobile app is noted by users looking for real-time, on-the-go access to feedback and reporting. While the desktop experience i... The lack of a dedicated mobile app is noted by users looking for real-time, on-the-go access to feedback and reporting. While the desktop experience is praised, improvements in mobile functionality are desired to enhance convenience.
Mieux classe pour
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. GuestRevu (Surveys) et Local Measure partagent de nombreuses fonctionnalites Guest Survey Software de base, mais chacun a des capacites uniques. GuestRevu (Surveys) propose 40 partenaires d'integration verifies, tandis que Local Measure en propose 0. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. GuestRevu (Surveys) est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
GuestRevu (Surveys) : Non. Local Measure : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Guest Survey Software proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. GuestRevu a un HT Score de 100 et Local Measure a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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