RevRaise (by AZDS) vs. Lighthouse Direct:
Lequel vous convient le mieux ?

The Decision

Choosing between RevRaise by AZDS and The Hotels Network (Personalization) hinges on your hotel’s specific needs for increasing direct bookings and optimizing guest engagement. Both products aim to boost conversion rates, but they approach this with very different features and levels of sophistication. RevRaise is a niche tool designed exclusively to enhance the SynXis booking engine, whereas The Hotels Network offers a broad suite of guest engagement tools that extend beyond the booking process.

RevRaise focuses on streamlining your existing reservation system for better performance, while The Hotels Network emphasizes personalized guest interactions and website conversion. Which of these aligns more closely with your primary goal: improving booking engine performance or creating engaging, personalized website experiences?

Is RevRaise or The Hotels Network Better for Hotels?

RevRaise is tailored for hotels already using SynXis as their booking engine, aiming to optimize and simplify the booking process for higher conversions—claiming at least a 25% increase in booking rates. In contrast, The Hotels Network serves hotels seeking to not only increase direct bookings but also improve overall website engagement and reduce reliance on OTAs through personalization and retargeting.

If your hotel needs an enhancement to your existing booking engine with minimal disruption, RevRaise is a viable choice. If you want a more holistic approach that covers website messaging, personalization, and visitor retargeting, The Hotels Network provides a broader toolset. Do you prioritize a specific booking engine optimization or a comprehensive guest engagement platform?

RevRaise vs The Hotels Network: Which Should Your Hotel Choose?

If your hotel relies heavily on SynXis and needs to maximize conversions with an app-like, streamlined booking engine, go with RevRaise. It’s ideal for properties that want to upgrade their current booking process without replacing their existing CRS.

If your hotel aims to diversify its direct booking channels through website personalization, dynamic messaging, and advanced retargeting, The Hotels Network is the better option. It’s especially suited for hotels with a large online presence that want to increase bookings by up to 40% through tailored guest experiences.

In summary, choose RevRaise if your focus is on optimizing your existing booking engine. Opt for The Hotels Network if your goal is a full-scale personalization strategy that spans your entire website experience.

Is RevRaise or The Hotels Network Easier to Use?

RevRaise’s interface is built to integrate directly with SynXis, offering a familiar setup for teams already using the CRS, but it lacks detailed user ratings or feedback on usability. Conversely, The Hotels Network boasts a high ease-of-use rating of 4.76/5, with 347 recent reviews praising its intuitive setup, straightforward integrations, and quick implementation.

Reviewers note that The Hotels Network’s platform is simple to operate, with many mentioning that onboarding takes only a few days and staff adoption is smooth. Edge: The Hotels Network.

Which Has Better Features: RevRaise or The Hotels Network?

RevRaise offers over 20 features exclusive to its platform, such as mobile optimization, A/B testing, multi-currency, multi-lingual support, and loyalty program integration—all tailored to enhance the SynXis booking engine. The Hotels Network provides 14 unique features focused on website engagement, including pop-up and exit intent messages, review widgets, smart notes, and cross-property messaging.

While RevRaise’s features are more about optimizing the booking flow, The Hotels Network excels in personalization, retargeting, and customer engagement tools. Edge: RevRaise, for its extensive feature set tailored to booking engine optimization.

Which Has Better Customer Support: RevRaise or The Hotels Network?

RevRaise’s support ratings are not available, making it difficult to compare directly. The Hotels Network, on the other hand, boasts a 4.91/5 customer support rating with reviews highlighting their responsiveness, proactive assistance, and dedicated account management.

Many users describe The Hotels Network support as "exceptional," emphasizing their quick responses and tailored guidance. Edge: The Hotels Network.

Which Has More Integrations: RevRaise or The Hotels Network?

RevRaise integrates with 6 verified partners, including SynXis, Navis, and Actabl, primarily focusing on booking engine enhancements. The Hotels Network offers 67 verified integrations, including key partners such as Omnibees, RoomRaccoon, and Profitroom, alongside shared integrations with SynXis and Duetto.

For hotels with a complex tech stack or wanting broader connectivity, The Hotels Network’s extensive integration options provide greater flexibility. Edge: The Hotels Network.

Which Do Hoteliers Rate Higher: RevRaise or The Hotels Network?

RevRaise’s reviews are nonexistent, likely due to a lack of recent customer feedback. The Hotels Network, with 347 reviews, has a 100/100 HT Score and a 9.56/10 NPS, with 95% likelihood to recommend.

Recent reviews praise its ease of use, support, and measurable results, especially among luxury, resort, and city center hotels. Hotels that value a proven, well-supported platform should lean toward The Hotels Network. Edge: The Hotels Network.

How Much Do RevRaise and The Hotels Network Cost?

RevRaise’s pricing details are unavailable, suggesting a custom quote or private arrangement. The Hotels Network charges a base fee of $300 per month, with no free tier or trial, making it a predictable investment for most hotels.

If budget certainty is critical, The Hotels Network’s transparent pricing provides clarity. If you prefer tailored solutions, pricing for RevRaise may be negotiable but less transparent.

What Type of Hotel Should Use RevRaise?

• Hotels that want to enhance their existing SynXis booking engine with additional features like A/B testing, multi-lingual support, and loyalty integrations.
• Properties aiming for at least a 25% boost in conversion rates without overhauling their booking infrastructure.
• Hotels prioritizing mobile responsiveness and simplified booking steps.
• Teams looking for a plug-and-play upgrade to their CRS.

Not ideal if your hotel needs a broader engagement platform or website personalization tools.

What Type of Hotel Should Use The Hotels Network?

• Hotels that want to increase direct bookings by up to 40% through personalized messaging and retargeting.
• Properties with a strong online presence seeking tools like review widgets, pop-ups, and exit intent messages.
• Hotels with multiple properties needing consistent cross-property communication.
• Teams wanting actionable insights via advanced analytics and A/B testing.

Not ideal if your hotel prefers a narrow focus solely on booking engine optimization or has complex customization needs that aren’t addressed by the current platform.

The Bottom Line for Hotels: RevRaise or The Hotels Network?

RevRaise provides a targeted, engine-specific solution designed for hotels already invested in SynXis, promising at least a 25% increase in conversion rates through streamlined booking processes. It’s best suited for properties that want to upgrade their existing CRS without broadening their website engagement strategies.

The Hotels Network offers a suite of tools that elevate your entire website experience, focusing on personalization, retargeting, and guest engagement, making it ideal for hotels aiming to grow their direct bookings significantly and create a more engaging user journey. With 347 recent reviews and a 95% recommendation rate, it’s the more validated option.

For most hotels seeking proven results and comprehensive support, The Hotels Network stands out as the clearer choice. However, if your primary need is a simple, effective upgrade to your SynXis booking engine, RevRaise could suit your requirements—though it’s less proven in user feedback and support.