The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 17 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Runtriz se distingue en customer support and ROI , avec des fonctionnalites exclusives comme Credit Card Payments and Payments Integrations.
Liverton se distingue .
Notes comparees basees sur 17 avis verifies d'hoteliers sur HTR.
| HTScore |
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| Probabilite de recommandation |
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| Facilite d'utilisation |
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| Support client |
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| Rapport qualite-prix |
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| Prix de depart | Contact sales | Contact sales |
| Avis verifies | 16 | 1 |
Comment chaque produit se classe parmi les fournisseurs Commande mobile et service en chambre pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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|---|---|---|
| Petit (10-24 chambres) | #4 1 avis | — |
| Moyen (25-74 chambres) ▾ | #1 14 avis | #13 0 avis |
| Grand (75-199 chambres) | #7 0 avis | #12 0 avis |
| Tres grand (200+ chambres) | #9 1 avis | #8 1 avis |
Par type d'etablissement
| Segment |
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|---|---|---|
| Boutique ▾ | #4 5 avis | #14 1 avis |
| Luxe | #7 2 avis | #14 0 avis |
| Enseigne / Chaine ▾ | #1 14 avis | #11 1 avis |
| Sejour prolonge ▾ | #1 9 avis | — |
Par region
| Segment |
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|---|---|---|
| Amerique du Nord ▾ | #1 16 avis | #9 1 avis |
| Europe | #10 0 avis | — |
Choosing between Runtriz F&B and F&B by SmartStay by Liverton hinges on your hotel’s specific needs. Both platforms streamline guest ordering and payments, but they differ in features, integrations, and user feedback. Your team must consider which solution aligns best with your operational workflow and guest experience goals. With recent reviews and more extensive data, Runtriz clearly has the edge for most hotels. But is it the right fit for your property?
Runtriz F&B has a significantly higher review count (16 vs. 1) and scores 5/5 overall, backed by recent guest feedback. Liverton’s F&B by SmartStay offers a solid alternative, especially given its easy-to-use interface, but it lacks the extensive review data and recent feedback that make Runtriz more reliable. For a hotel prioritizing proven performance and a broad feature set, Runtriz stands out.
Both platforms aim to simplify mobile food and beverage ordering, but they diverge in depth and scope. Runtriz specializes in a feature-rich, web-based app with integrations like POS, loyalty programs, and multiple digital payment options, making it ideal for hotels seeking advanced capabilities. Liverton’s solution is more straightforward, focusing on QR code-based ordering with decent integrations, suited for properties that want quick deployment without extensive features.
Where Runtriz offers a suite of 13 unique features, Liverton provides a more simplified, plug-and-play experience with no exclusive features listed. Runtriz’s broader feature set and integrations suggest a more scalable, future-proof platform. Are you looking for a flexible, extensively customizable platform or a quick-to-implement solution?
Edge: Runtriz.
If your hotel needs a comprehensive, feature-packed F&B platform with deep integrations and proven guest satisfaction, go with Runtriz. Its 16 reviews, all recent, give it a solid 5-star overall rating, emphasizing ease of use and seamless communication with guests.
If your hotel prefers a straightforward, QR code-based ordering system that is quick to deploy and easy to use, Liverton's SmartStay might be suitable. It has a recent 5/5 ease of use rating, but with only one review, the data backing its performance is limited.
For larger hotels, brands, or properties aiming for a smooth, integrated guest journey with multiple payment options and loyalty integration, Runtriz offers a clearer advantage. Smaller properties or those with limited tech budgets might lean toward Liverton for simplicity.
Edge: Runtriz.
Runtriz’s UI scores 4.88/5 based on 16 reviews, with users praising its user-friendly, effective interface and smooth communication channels. Reviewers highlight how intuitive it is for both staff and guests, with a straightforward onboarding process that minimizes operational disruption.
Liverton’s platform receives a near-perfect 5/5 ease of use score from its lone reviewer, emphasizing quick setup and simplicity. However, with only one review in this category, the confidence in its ease of use remains limited.
Edge: Runtriz.
Runtriz offers 13 features exclusive to its platform, including POS integration, digital menus, contactless ordering, multi-menu ordering, and loyalty program integrations. These features provide a versatile, scalable solution that can adapt to complex hotel operations.
Liverton’s platform, by comparison, lacks listed exclusive features but excels in QR code-based ordering, guest recognition, and direct kitchen printing, making it a solid choice for basic operations. Its focus on simplicity and guest recognition is valuable, but it does not match Runtriz’s breadth.
Edge: Runtriz.
Runtriz’s support scores 4.56/5 across 16 reviews, with hoteliers praising its responsiveness and thorough onboarding. Review quotes mention effective communication and helpful staff, with some room for connectivity improvements.
Liverton’s support rating is slightly lower at 4/5, with feedback indicating generally strong but occasionally inconsistent assistance. Given the larger dataset and more recent reviews, Runtriz’s support reputation is more robust.
Edge: Runtriz.
Runtriz integrates with 15 verified partners, including major players like Oracle Hospitality, Infor, and SALTO Systems, offering extensive options for seamless hotel management. Liverton connects with 8 partners, such as Shiji Group, RMS, and Mews, with a shared integration with Oracle Hospitality.
While Liverton’s integrations are solid, Runtriz’s broader network supports more extensive operational customization and future growth, making it the more versatile choice for tech-forward properties.
Edge: Runtriz.
Runtriz’s overall rating is 5/5 based on 16 reviews, with recent feedback highlighting its ease of use, communication, and feature richness. Hoteliers in the luxury, extended stay, and branded hotel segments particularly praise its reliability and user-friendliness.
Liverton’s single review rates it 5/5 for ease of use, but with limited data, it’s less clear how property types perceive it. Given the recency and volume of reviews for Runtriz, it’s the more trusted platform among hoteliers.
Edge: Runtriz.
Both platforms do not publicly disclose pricing models nor list implementation or subscription fees. Typically, these solutions are priced on a per-room or usage basis, with custom quotes provided upon request.
Your team should contact vendors directly for tailored proposals aligned with your hotel size and needs.
Not ideal if your property is small, budget-constrained, or seeking a quick, minimal deployment solution.
Not ideal if you need deep integrations, extensive features, or a proven large-scale deployment.
Runtriz offers a comprehensive, feature-rich platform with a broad network of integrations, high user ratings, and recent reviews confirming its reliability. Its 16 reviews, all recent, provide a strong foundation for confidence, especially for larger, branded, or complex hotels.
Liverton’s SmartStay provides a straightforward QR-based solution that’s easy to implement and user-friendly, making it suitable for smaller properties or those seeking simplicity. However, its limited review data reduces confidence in its long-term support and feature depth.
For most hotels, especially those prioritizing scale, integrations, and proven performance, Runtriz is the recommended choice. Smaller or budget-conscious properties should consider Liverton if ease of use and quick deployment are paramount, but be aware of the limited review data.
In conclusion, if your goal is to invest in a trusted, well-reviewed platform that can grow with your hotel, Runtriz’s proven track record makes it the clear leader.
La tarification des Commande mobile et service en chambre est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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Selon la base de donnees produits de HTR, Runtriz F&B et F&B by SmartStay partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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| Apple Pay | ||
| Basé sur le Web (Appless) | ||
| Codes QR | ||
| Commande sur place | ||
| Intégration de point de vente | ||
| Menu numérique |
Affichage des principales differences. 1 fonctionnalites supplementaires different entre ces produits.
Mieux classe pour
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Runtriz F&B et F&B by SmartStay partagent de nombreuses fonctionnalites Mobile Ordering & Room Service de base, mais chacun a des capacites uniques. Runtriz F&B propose 15 partenaires d'integration verifies, tandis que F&B by SmartStay en propose 8. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. F&B by SmartStay est en tete pour la facilite d'utilisation avec 5.0/5 contre 4.9/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Runtriz F&B : Non. F&B by SmartStay : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Mobile Ordering & Room Service proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Runtriz a un HT Score de 0 et Liverton a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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