The Independent Hotelier’s PMS Migration Playbook: Step-by-Step to a Seamless Switch

Switching property management systems doesn't have to be overwhelming. This step-by-step guide helps independent hoteliers plan, manage, and execute a successful PMS migration with confidence. Learn what questions to ask, how to prepare your team, what to expect during implementation, and how to avoid common pitfalls. Plus, get a complete PMS migration checklist and timeline to keep your transition on track from planning through go-live.

Guest App: Native app or web app? Why the modern hotel industry must reconsider this question.

"Nobody uses apps anymore." A common objection to guest apps, and only half the truth. It confuses a technical question with a strategic one. This whitepaper shows what really lies behind it, and why the answer is rarely either/or.

SiteMinder nomme Miguel Sánchez, expert chevronné en technologies du voyage, à la tête de la zone EMEA.

Seasoned travel tech leader Miguel Sánchez returns to SiteMinder to accelerate EMEA growth as hotels seek smarter, integrated platforms to capture demand and boost revenue.

Cloudbeds et Lighthouse renforcent leur intégration pour connecter la veille stratégique et la distribution.

Expanded connection automates performance reporting and helps independent hotels and multi-property groups make faster revenue and distribution decisions.

Le Roundhouse choisit Mews pour moderniser l'expérience client.

The Hudson Valley destination replaces legacy technology with a guest-first hospitality platform.

dailypoint accueille deux nouveaux hôtels en Amérique dans son portefeuille clients mondial

dailypoint welcomes Now Now NoHo in New York and Carimar Beach Club in Anguilla, strengthening its presence across the Americas and the Caribbean.

DIAMO et Stayflexi s'associent pour proposer des technologies de tarification et de marketing basées sur l'IA aux hôtels indépendants

The partnership gives independent operators running on Stayflexi a sophisticated revenue strategy powered by AI and backed by expert revenue guidance.

Customer Alliance relance sa plateforme, entièrement repensée et axée sur l'IA pour l'analyse des commentaires clients.

Re-architected to make guest feedback data easier to capture, understand, share and act on, the new AI-first platform brings reputation management, guest surveys and feedback analytics together, helping hotels improve the guest experience and power wider data and AI initiatives.

Akia lance AI Voice, une réceptionniste IA qui répond aux appels et réserve des chambres.

The same AI agent that runs guest messaging now picks up the phone, books rooms, and takes payment mid-call for hotels and vacation rentals.

Cloudbeds lance des publicités OTA pour gérer en toute transparence les campagnes OTA au sein de la plateforme.

New capability helps hotels compete for visibility on OTAs while reducing the operational complexity of managing paid demand across disconnected systems.

Le système de gestion hôtelière Daylight de Shiji a été choisi par les hôtels Kempinski pour sublimer l'expérience client de luxe.

Luxury hospitality leader adopts Shiji’s next-generation Property Management System across its portfolio in China

Donkey Hotels & Resorts adopte une stratégie de tarification plus intelligente et de revenus évolutive grâce à IDeaS

Donkey Hotels & Resorts is continuing to strengthen its revenue performance and commercial approach through its use of IDeaS G3 RMS across four properties within its portfolio of luxury and lifestyle hotels in Greece.

Roommaster lance un système de gestion des clients par IA pour offrir une communication client 24h/24 et 7j/7 aux hôtels indépendants

New platform handles guest conversations across web chat, WhatsApp, and email around the clock, converting inquiries into direct bookings

Lybra Assistant lance Zenit : le premier système de gestion des revenus doté d’une IA propriétaire pour l’hôtellerie est né.

The new Agent integrated into Lybra Assistant analyzes more than 10,000 scenarios per day, explains every decision in natural language, and speaks clearly to Revenue Managers

Hoteza et Shiji Daylight PMS éliminent les tâches manuelles à la réception grâce à une nouvelle intégration bidirectionnelle

Hotels can now synchronize reservations, guest profiles, messaging, and folio data between both platforms.

RMS et TrustYou s'associent pour offrir aux hôteliers une vue unifiée de chaque client.

Real-time integration merges PMS and CDP data into a single Golden Profile, helping hoteliers personalize service and target marketing more effectively.