FCS Solutions s'associe à Salto pour proposer un accès mobile aux services d'entretien ménager des hôtels.

Equips housekeeping staff with secure mobile access, eliminating lost keys and access delays

The Independent Hotelier’s PMS Migration Playbook: Step-by-Step to a Seamless Switch

Switching property management systems doesn't have to be overwhelming. This step-by-step guide helps independent hoteliers plan, manage, and execute a successful PMS migration with confidence. Learn what questions to ask, how to prepare your team, what to expect during implementation, and how to avoid common pitfalls. Plus, get a complete PMS migration checklist and timeline to keep your transition on track from planning through go-live.

Guest App: Native app or web app? Why the modern hotel industry must reconsider this question.

"Nobody uses apps anymore." A common objection to guest apps, and only half the truth. It confuses a technical question with a strategic one. This whitepaper shows what really lies behind it, and why the answer is rarely either/or.

Cloudbeds et Lighthouse renforcent leur intégration pour connecter la veille stratégique et la distribution.

Expanded connection automates performance reporting and helps independent hotels and multi-property groups make faster revenue and distribution decisions.

Le Roundhouse choisit Mews pour moderniser l'expérience client.

The Hudson Valley destination replaces legacy technology with a guest-first hospitality platform.

Customer Alliance relance sa plateforme, entièrement repensée et axée sur l'IA pour l'analyse des commentaires clients.

Re-architected to make guest feedback data easier to capture, understand, share and act on, the new AI-first platform brings reputation management, guest surveys and feedback analytics together, helping hotels improve the guest experience and power wider data and AI initiatives.

Le système de gestion hôtelière Daylight de Shiji a été choisi par les hôtels Kempinski pour sublimer l'expérience client de luxe.

Luxury hospitality leader adopts Shiji’s next-generation Property Management System across its portfolio in China

How VIP Hospitality Group Unified 11 Independent Properties on a Single, Customizable PMS

When the on-premise PMS that VIP Hospitality Group had relied on for nearly 20 years pushed its properties toward a new cloud-based version, the transition didn't go as promised. The new platform ran on Amazon's servers but functioned as little more than a re-skinned version of the old on-premise product, and it came with persistent bugs and integrations that couldn't keep pace with the rest of the industry. Around the same time, changes on the credit card processing side made continuing with the same setup even harder. Regional Director Stephen Davis, who oversees revenue management, systems configuration, and PMS-to-OTA mapping across the portfolio, led the search for a replacement. VIP Hospitality Group evaluated roughly two dozen PMS providers and ran demos on most of them before choosing Stayntouch

Cloudbeds lance Insights, établissant une nouvelle norme pour les rapports hôteliers en temps réel et l'accès aux données d'entreprise

Cloudbeds Insights gives large hotel groups and multi-property operators real-time reporting inside Cloudbeds, with the flexibility to connect the same trusted data to their preferred analytics tools, data infrastructure, and business systems.

Mews soutient la mission d'Alexa MGMT, qui est de remettre les gens au cœur de l'hospitalité texane.

Austin-based independent hotel operator selects Mews to automate payments and operations across six Texas properties, freeing teams to focus on what matters most – the guest.

Apaleo nomme Connor Neeson à la tête de sa croissance au Royaume-Uni et en Irlande.

Bringing deep local expertise to a market ready to move beyond legacy PMS.

How Auburn Hospitality Streamlined Procurement Across 15 Hotels

Auburn Hospitality manages 15 hotels across multiple brands and needed a more efficient way to manage purchasing. By implementing Inn-Flow Procurement, the team centralized ordering, reduced manual work, and significantly decreased the time required to complete purchasing across every property.

ExplorUS étend son partenariat avec roommaster et déploie un service de conciergerie IA dans plus de 20 parcs d'attractions.

Building on a technology partnership that began in 2012, the national park hospitality leader will deploy roommaster AI Concierge across all of its lodging sites to give guests instant answers, anytime.

RMS s'associe à SUNY Niagara pour former des diplômés en hôtellerie prêts pour les technologies.

Giving hospitality students hands-on experience with the technology powering modern operations

Sandos Hotels & Resorts: +20% Increase in Direct Bookings in Less Than a Year

Sandos Hotels & Resorts operates six all-inclusive hotels in Spain. Until October 2025, its digital presence in the Spanish market was overshadowed by the global Sandos Hotels & Resorts brand, which also includes properties in Mexico. Sandos.es did not exist as a standalone brand: it lacked a distinct identity, its booking engine was not tailored to the needs of the European—particularly the Spanish—market, and its website conversion rate was low. Direct bookings accounted for less than 5% of total reservations. In October 2025, Sandos partnered with Neobookings with a clear objective: to establish Sandos.es as a dedicated brand for the Spanish market, strengthen its direct booking strategy, and build long-term guest loyalty. One result stood out from day one: at no point did bookings decline during the transition. On the contrary, direct bookings have grown steadily and consistently since the new strategy was launched. Although Sandos has been working with Neobookings for less than a full season, the results already demonstrate the impact of a focused direct booking strategy.

HIA lance 4 fonctionnalités d'IA intégrées nativement à son ERP pour l'hôtellerie

New AI-powered capabilities help hospitality teams work smarter, move faster, and gain deeper operational visibility.