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Review of RateGain SoHo

9
We always feel BCV has our back for Social response
VP Technology from 100 to 199 camera Bed & Breakfast & Inns in Chicago (United States)
Verificato
5 anni fa
Prodotti Recensiti
Social media
Cosa ti piace di più?
BCV has enabled us to keep focused on all Marketing priorities while maintaining our Social response profile. Their quick and on trend responses give us confidence in their services.
Cosa non ti piace o pensi possa essere migliorato?
One enhancement potentially would be to have multi group routing for questions to their corporate customers. For instance, IT is always lumped in with the Operation team whenever BCV has a questions that only Corporate office can answer. So if Ops questions could go to the Ops group, IT questions go to the IT team, etc.
4.5
Eccellente
Facilità d’uso
4.0/5
Assistenza clienti
5.0/5
ROI
4.0/5
Implementazione
5.0/5

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