Sprinklr

2.7 (2 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Social Media Management, Social Content Management, Social Customer Relationship Management, Social Campaign Management, Social Media Analytics, Social Audience Management, Social Reporting, Social Corporate Governance, CRM, CMS, and Social Relationship Infrastructure

More than 50% of Sprinklr’s reviews come from United States of America.

Bell avatar Bell - AI powered product analyst

I analyzed all of Sprinklr’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

What is Sprinklr?

Founded in 2009 | Headquarters in New York, NY | 1 employees
Sprinklr is a comprehensive social media management system designed for enterprises. It allows the world's largest brands to effectively manage marketing, advertising, customer care, sales, research, and commerce across platforms like Facebook, Twitter, LinkedIn, and 21 other channels globally, all from a single integrated platform. 1. AI summary reviews: Sprinklr provides AI-driven insights to analyze customer feedback from multiple channels. This capability helps businesses understand public sentiment and improve their strategies. 2. AI summary recommendations: The platform also offers AI-powered recommendations to enhance content performance and customer engagement, ensuring that brands can maintain a competitive edge. Sprinklr streamlines social media operations and aligns them with business goals, offering a holistic solution for brand management in today's digital landscape.

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Sprinklr doesn’t have any screenshots available

Capabilities

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Sprinklr doesn’t have any benefits or use cases available

Features

Analytics

4/5 features

Content Management

4/5 features

Administration

4/5 features

Channels

4/5 features

Other

0/1 features

Sprinklr Reviews Summary

2.7
Poor
Ease of Use
4.5/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
4.5/5

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Achievements

Trending Product

This vendor's trending score is rising, Sprinklr is the #14 most trending product in the Listings Management category (out of 18) and the #1463 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Sprinklr’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Sprinklr Pricing

Pricing Available By Request

Sprinklr has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Sprinklr Reviews

Hotelier Rating

Excellent
0
Very Good
0
Average
1
Poor
1
Terrible
0

Property Size

  • X-Small (1)

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
4

A useful tool that's almost 100% there!

Director of Marketing Activations from 1 to 4 room Branded Hotel in Las Vegas (United States of America)

Verified
7 years ago
I like that it is a detailed report. Impressions, likes, conversions are great to see
Country United States of America
Director of Marketing Activations
X-Small Hotel
7

Basic platform with potential for much more

Director of Sales and Marketing from in

Verified
7 years ago
Very basic. Easy to execute
Director of Sales and Marketing
  • 1

Recommend empty

It looks like Sprinklr is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Sprinklr Integrations

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Support

Unverified

Sprinklr has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

55%

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