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GIATA Drive
4.8 (46 REVIEWS)
Ranked 1 (out of 18) in Listings Management
Manage, Distribute, and Analyse Hotel Images, Facts, and Descriptions Across 20,000+ Sales Channels
96% recommended by 46 hotels
Bell - AI powered product analyst
I analyzed all of GIATA’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like GIATA Drive for its efficiency in content management and distribution, offering a centralized platform to update hotel details across multiple channels, which saves significant time and effort. Unique features include the ability to control image distribution, multi-lingual fact sheets, and integration with major OTAs, enhancing both reach and accuracy of online content. Some users noted room for improvement in extending integrations and customization options, ensuring that all potential partners have the most updated information.
Support
Supportive
Hoteliers often highlight the exceptional customer support provided by GIATA. The support team is described as both responsive and knowledgeable, effectively resolving issues quickly, which is crucial for maintaining smooth operations. Moreover, the support staff are praised for their effectiveness and reliability, offering prompt assistance through various accessible channels. This high level of support reportedly contributes significantly to a seamless onboarding process, ensuring new users adapt efficiently to the platform. Hoteliers find the available resources, such as FAQs, tutorials, and documentation, to be quite helpful, further enhancing the overall customer experience.
SALES DEPARTMENT
5 months ago
Verified
... Usability, efficiency, technology, integration with channels, speed in updating information and customer service from the team ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an Egyptian person, whom we've known for a long time, is part of the company. We were able to finalize ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an Egyptian person, whom we've known for a long time, is part of the company. We were able to finalize the contract in just one hour, and we look forward to continuing ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... People works in the company are truly well selected. Easy to useAssistanceProfessionnelFollow up A real chance to discover unknown hotels. ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... People works in the company are truly well selected. Easy to useAssistanceProfessionnelFollow up A real chance to discover unknown hotels. ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Availability of contents & easy downloading for tour operators ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Availability of contents & easy downloading for tour operators ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Variety of information about our property. Availability of different languages of the fact sheet. Issue we faced was compatibility with chinese tour operators. ...
See full reviewManaging Director
4 months ago
Verified
... For the product of Giata I am currently using, I do not think the are any improvements I could recommend. It is exactly what I need! ...
See full reviewE-Commerce manager
4 months ago
Verified
... more integrations level, automated dispatched info to TO when updated take place very professional and supported all time as well all team ...
See full reviewE-Commerce manager
4 months ago
Verified
... A very supportive team, platform is detail oriented and ease the communication between hotels and stakeholders, backed n is user friendly and clear 1- collective data 2-integration with the website Supporting so much by easily ...
See full reviewE-Commerce manager
4 months ago
Verified
... A very supportive team, platform is detail oriented and ease the communication between hotels and stakeholders, backed n is user friendly and clear 1- collective data 2-integration with the website ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness of their data ensure that our hotel information is consistently and correctly displayed across all platforms , including OTA s , metasearch engines , and other distribution channels. This has significantly reduced the risk of discrepancies , which can often lead to booking errors and customer dissatisfaction. Before using GIATA , we occasionally encountered issues with outdated or incorrect information being displayed on various websites , which not only frustrated our potential guests but also led to unnecessary administrative work to correct these errors. Since integrating GIATA into our operations , these problems have become a thing of the past. Their service has streamlined our processes , ensuring that our data is harmonized and accurate everywhere it appears. The integration process with GIATA was seamless , and their team provided excellent support throughout. Whenever we ' ve had questions or needed assistance , the GIATA team has been incredibly responsive , providing us with timely ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness of their data ensure that our hotel information is consistently ...
See full reviewManaging Director
4 months ago
Verified
... Pragmatic solution to organise and reliably automated distribute original hotel images, videos, 3d virtual tours and detailed property facts to sales partners. ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share my information. Seamless pragmatic organisation of hotel images and facts on one central platform, accessible by a user friendly extranet - the GIATA DRIVE Hotel account, really anyone can work with intuitively. Hotel room type organisation and communication is very well developed. Great is for example the Booking.com Quick connect button, where room type photos are directly integrated in my booking.com extranet account from GIATA DRIVE. Possibility to integrate accessibility and sustainability information provided by the hotel. The channel overview, where the content ...
See full reviewDirector of Revenue Management and Distribution
4 months ago
Verified
... It's still missing some more connectivity with booking.com and other OTAs. I appreciate the difficulty, since OTAs tend to continuously add new facilities and content but it would help a lot. ...
See full reviewDirector of Revenue Management and Distribution
4 months ago
Verified
... It's still missing some more connectivity with booking.com and other OTAs. I appreciate the difficulty, since OTAs tend to continuously add new facilities and content but it would help a lot. ...
See full reviewCCO at Hotels Viva
4 months ago
Verified
... All is great, we do not miss anything in particular. All the time we needed support the GIATA team was helpful ...
See full reviewCCO at Hotels Viva
4 months ago
Verified
... All is great, we do not miss anything in particular. All the time we needed support the GIATA team was helpful ...
See full reviewSales Manager
4 months ago
Verified
... The price is good and with giata drive we provide our content with photos and facts to our distribution channels automated and every individual partner of us directly. The tools allow us to seamlessly ...
See full reviewSales Manager
4 months ago
Verified
... The price is good and with giata drive we provide our content with photos and facts to our distribution channels automated and every individual partner of us directly. The tools allow us to seamlessly share our hotel information with everbody we want to reach almost instantly. Touroperators, especially from the important ...
See full reviewSales Manager
4 months ago
Verified
... The price is good and with giata drive we provide our content with photos and facts to our distribution channels automated and every individual partner of us directly. The tools allow us to seamlessly share our hotel information with everbody we want to reach almost instantly. Touroperators, especially from the important central ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated photos and fact sheets. We are grateful to Mr. Onur Uğur from Hotelpartner for introducing us to Giata. His in-depth ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated photos and fact sheets. We are grateful to Mr. Onur Uğur from Hotelpartner for introducing us to Giata. His in-depth training on the system has enabled us to efficiently distribute our current ...
See full reviewGeneral Manager
4 months ago
Verified
... Live update of content maybe would be helpful.AI assistant to help you finding differences in various websites that distribute the hotel content. ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last ...
See full reviewChannel Manager
3 months ago
Verified
... In previous years, we faced significant challenges in managing the online content for our hotels across various platforms, particularly with third parties with whom we don't have direct collaborations. Even with those we do collaborate with, each partner has their own fact sheets that we need to fill out and send in order for them to have the necessary information about our hotel. GIATA came to solve this problem and aims to put an end to the content disparity that exists in the chaotic online environment. Of course, it requires substantial ...
See full reviewCFO
3 months ago
Verified
... The automatic translation into different languages is really bad. For a premium service it should be way better. Even after pointing this issue out response was unsatisfying ...
See full reviewIT Administration
3 months ago
Verified
... It's a very cool tool that provides a lot of freedom to organize the knowledge of your building. Going forward this kind of organization will be more and more expected of all the hotels and properties. For the smaller companies, Giata provides an easy platform to carry out this organization in a good ...
See full reviewIT Administration
3 months ago
Verified
... Great solution, exciting approach to organising all of the knowledge around your property. ...
See full reviewSales Manager
3 months ago
Verified
... It has greatly facilitated the FactSheet process, which is huge labor expense for us every season. Thank to GIATA Drive, our content is constantly updated and we can spend our energy in different ...
See full reviewSales Manager
3 months ago
Verified
... It has greatly facilitated the FactSheet process, which is huge labor expense for us every season. Thank to GIATA Drive, our content is constantly updated and we can spend our energy in different areas. We'd like to thanks GIATA's Turkish ...
See full reviewContract Manager
1 months ago
Verified
... Good experience with the tool and the staff ...
See full reviewE-Commerce Coordiantor
1 months ago
Verified
... Quick update of information and photos on multiple sites at once, clear and intuitive to use, constantly improved and supported. ...
See full reviewE-Commerce Coordiantor
1 months ago
Verified
... I wish that the partners websites that use the content from Giata were able to copy it in 100% and the old content and pictures would be always efficiently cover and delated. ...
See full reviewOnline Sales Asst. Manager
27 days ago
Verified
... What I Like: Hotel Mapping: They do an excellent job of eliminating duplicate listings and inconsistencies, which creates a smoother experience for users. Rich Content Support: Being able to share multilingual hotel descriptions and images is a huge advantage in the global market. Easy Integration: Their APIs are well-documented and very user-friendly, making the integration process hassle-free. Support Team: I’ve reached out to their support team a couple of times, and they were always quick and solution ...
See full reviewSales Manager
27 days ago
Verified
... We’ve been using GIATA for some time now, and it has truly elevated the way we manage our hotel data. The platform is efficient, reliable, and incredibly easy to use. It’s clear that GIATA ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the potent automation features of GIATA’s Listings Management product, GIATA Drive. The platform excels in reducing manual tasks with its ability to automate workflows, which significantly enhances efficiency in managing hotel data. Users appreciate how automated processes streamline content distribution and hotel mapping, ensuring that information remains accurate and up-to-date across various platforms. This automation capability not only minimizes errors but also offers predictive insights that assist in effective decision-making, illustrating the product's value in utilizing AI for improved operational productivity.
SALES DEPARTMENT
5 months ago
Verified
... Usability, efficiency, technology, integration with channels, speed in updating information and customer service from the team ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... The platform reduce efforts to introduce my property for all tour operators platforms regarding the contents, informations and photos, so we avoid any missing data. ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Updating new operators who used the system by email offering data base of the tour operators compatibility with chinese market. ...
See full reviewManaging Director
4 months ago
Verified
... It suits perfect our needs for professional marketing & presentation of our product. There is work taken out of my hands. ...
See full reviewE-Commerce manager
4 months ago
Verified
... more integrations level, automated dispatched info to TO when updated take place very professional and supported all time as well all team ...
See full reviewE-Commerce manager
4 months ago
Verified
... more integrations level, automated dispatched info to TO when updated take place very professional and supported all time as well all team ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness of their data ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness of their data ensure that our hotel information is consistently and correctly displayed across all platforms , including OTA s , metasearch engines , and other distribution channels. This has significantly reduced the risk of discrepancies , which can often lead to booking errors and customer dissatisfaction. Before using GIATA , we occasionally encountered issues with outdated or incorrect information being displayed on various websites , which not only frustrated our potential guests but also led to unnecessary ...
See full reviewManaging Director
4 months ago
Verified
... Pragmatic solution to organise and reliably automated distribute original hotel images, videos, 3d virtual tours and detailed property facts to sales partners. ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share my information. Seamless pragmatic organisation of hotel images and facts on one central platform, accessible by a user friendly extranet - the GIATA DRIVE Hotel account, really anyone can work with intuitively. Hotel room type organisation and communication is very well developed. Great is for example the Booking.com Quick connect button, where room type photos are directly integrated in my booking.com extranet account from GIATA DRIVE. Possibility to integrate accessibility and sustainability information provided by the hotel. The channel overview, where the content is provided to. Next to all distribution ...
See full reviewManaging Director
4 months ago
Verified
... Pragmatic solution to organise and reliably automated distribute original hotel images, videos, 3d virtual tours and detailed property facts to sales partners. ...
See full reviewManaging Director
4 months ago
Verified
... Pragmatic solution to organise and reliably automated distribute original hotel images, videos, 3d virtual tours and detailed property facts to sales partners. ...
See full reviewManaging Director
4 months ago
Verified
... Pragmatic solution to organise and reliably automated distribute original hotel images, videos, 3d virtual tours and detailed property facts to sales partners. ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a vast number of OTAs and distribution partners. We no longer have to worry about inconsistencies or spending hours manually updating each channel. With GIATA Drive, everything is centralized ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a vast number of OTAs and distribution partners. We no longer have to worry about inconsistencies ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a vast number of OTAs and distribution partners. We no longer have to worry about inconsistencies or spending hours ...
See full reviewSales Manager
4 months ago
Verified
... Most efficient way ever to easily organise and automated provide our hotel images and detailed hotel information to our sales channels and distribution partners. ...
See full reviewSales Manager
4 months ago
Verified
... Most efficient way ever to easily organise and automated provide our hotel images and detailed hotel information to our sales channels and distribution partners. ...
See full reviewSales Manager
4 months ago
Verified
... The price is good and with giata drive we provide our content with photos and facts to our distribution channels automated and every individual partner of us directly. The tools allow us to seamlessly share our hotel information with everbody we want to reach almost ...
See full reviewSales Manager
4 months ago
Verified
... Most efficient way ever to easily organise and automated provide our hotel images and detailed hotel information to our sales channels and distribution partners. ...
See full reviewHotel General Manager
4 months ago
Verified
... GIATA brings updated information and photos about our hotel available in OTAS, TA, TO we cooperate with. It saves time and effort. ...
See full reviewHotel General Manager
4 months ago
Verified
... GIATA brings updated information and photos about our hotel available in OTAS, TA, TO we cooperate with. It saves time and effort. ...
See full reviewHotel General Manager
4 months ago
Verified
... May be, when we -as a hotel- make changes on info or pictures, to inform automaticaly our partners, notifying them about these changes. ...
See full reviewHotel General Manager
4 months ago
Verified
... GIATA brings updated information and photos about our hotel available in OTAS, TA, TO we cooperate with. It saves time and effort. ...
See full reviewHotel General Manager
4 months ago
Verified
... May be, when we -as a hotel- make changes on info or pictures, to inform automaticaly our partners, notifying them about these changes. ...
See full reviewHotel General Manager
4 months ago
Verified
... May be, when we -as a hotel- make changes on info or pictures, to inform automaticaly our partners, notifying them about these changes. ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Nothing, thank your this intelligent service. I think the plot is pretty good. There is nothing I would suggest changing. ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated photos and fact sheets. We are grateful to Mr. Onur Uğur from Hotelpartner for introducing us to Giata. His in-depth training on the system has enabled us to efficiently distribute ...
See full reviewExecutive Assistant
3 months ago
Verified
... More open text fields for qualitative descriptions. I wish GIATA was connected with more TOs & OTAs. Would be great if a GIATA bot could recognize which TO or OTA had false/old material and contacted ...
See full reviewExecutive Assistant
3 months ago
Verified
... More open text fields for qualitative descriptions. I wish GIATA was connected with more TOs & OTAs. Would be great if a GIATA bot could recognize which TO or OTA had false/old material and contacted ...
See full reviewExecutive Assistant
3 months ago
Verified
... More open text fields for qualitative descriptions. I wish GIATA was connected with more TOs & OTAs. Would be great if a GIATA bot could recognize which TO or OTA had false/old material and contacted ...
See full reviewExecutive Assistant
3 months ago
Verified
... More open text fields for qualitative descriptions. I wish GIATA was connected with more TOs & OTAs. Would be great if a GIATA bot could recognize which TO or OTA had false/old material and contacted ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification ...
See full reviewE-Commerce Executive
3 months ago
Verified
... The platform is very user friendly and covers all necessary information as well as images you want to circulate over all available channels. It is an easy way to reach global markets and have your information distributed in various different languages. It is very helpful in order to have direct control over the images that feed channels and the information you need to communicate ...
See full reviewG.M
3 months ago
Verified
... Very good team that gives very clear guidance of what is needed and the platform has helped us to channel all our photos and details to almost all our partners. ...
See full reviewIT Administration
3 months ago
Verified
... It's a very cool tool that provides a lot of freedom to organize the knowledge of your building. Going forward this kind of organization will be more and more expected of all the hotels and properties. For the smaller companies, Giata provides an easy platform to carry out this organization in a good framework. I am assuming that bigger properties might have different ways of approaching this. Great tool, exciting about upcoming ...
See full reviewIT Administration
3 months ago
Verified
... Integrate newer features as soon as possible - so all OTAs use Giata for image and most importantly data ingesting. Improve the interfaces, make them more UI friendly. Work together with the community to improve it. Use AI to automatically ...
See full reviewCorporate Revenue Manager
3 months ago
Verified
... It can improve the way room types are loaded and mapped, as rooms are normally created by occupancy as well as per room type. ...
See full reviewCorporate Revenue Manager
3 months ago
Verified
... Well organized database of hotel information, making it easy to find accurate details about accommodations. The interface is user-friendly and it supports multiple languages. ...
See full reviewSales Manager
3 months ago
Verified
... It has greatly facilitated the FactSheet process, which is huge labor expense for us every season. Thank to GIATA Drive, our content is constantly updated and we can spend our energy in different ...
See full reviewSales Manager
3 months ago
Verified
... The Easiest Solution To Your Content Problems ...
See full reviewSales Manager
3 months ago
Verified
... The Easiest Solution To Your Content Problems ...
See full reviewE-Commerce Coordiantor
1 months ago
Verified
... Fast, modern, intuitive and constantly improved tool for updating hotel content ...
See full reviewSales Manager
27 days ago
Verified
... We’ve been using GIATA for some time now, and it has truly elevated the way we manage our hotel data. The platform is efficient, reliable, and incredibly easy to use. It’s clear that GIATA understands the challenges of the travel industry and offers solutions that genuinely work. Their hotel mapping system eliminates confusion and ensures our customers always get the correct information. Managing ...
See full reviewSales Manager
27 days ago
Verified
... We’ve been using GIATA for some time now, and it has truly elevated the way we manage our hotel data. The platform is efficient, reliable, and incredibly easy to use. It’s clear that GIATA understands the challenges of the travel industry and offers solutions that genuinely work. Their hotel mapping system eliminates confusion and ensures our customers always get the correct information. Managing and distributing hotel content has never been this straightforward ...
See full reviewIntegrations
Connected
Hoteliers often highlight the extensive range of integrations available with GIATA Drive, noting its ability to seamlessly connect with popular systems like Property Management Systems (PMS) and Customer Relationship Management (CRM) software. They appreciate the ease of setting up these integrations, as the process is generally straightforward and user-friendly, minimizing the need for technical assistance. Furthermore, they underscore the reliability of these integrations, as they consistently perform without syncing issues, ensuring smooth operations for hoteliers. Additionally, GIATA Drive allows users to tailor integrations to meet specific business needs, offering a level of customization that many find advantageous.
SALES DEPARTMENT
5 months ago
Verified
... Usability, efficiency, technology, integration with channels, speed in updating information and customer service from the team ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... Ability to uploaded videos and link the properly social media websites, Whatsapp and all other contacts that lead any end user find us. ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an Egyptian person, whom we've known for a long time, is part ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... We need more tours ooperatorsnd Sales channels to join the drive specifically from far east region, east European, Russia and CIS. ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... We need more tours ooperatorsnd Sales channels to join the drive specifically from far east region, east European, Russia and CIS. ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... We need more tours ooperatorsnd Sales channels to join the drive specifically from far east region, east European, Russia and CIS. ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... Unique software platform for the Travel industry. ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... We need more tours ooperatorsnd Sales channels to join the drive specifically from far east region, east European, Russia and CIS. ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Availability of contents & easy downloading for tour operators ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Variety of information about our property. Availability of different languages of the fact sheet. Issue we faced was compatibility with chinese tour operators. ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Availability of contents & easy downloading for tour operators ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... The integration with Amadeus (bistro) should be dynamic , specially the features and awards sections. Thanks so much in advance. ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... The integration with Amadeus (bistro) should be dynamic , specially the features and awards sections. Thanks so much in advance. ...
See full reviewE-Commerce manager
4 months ago
Verified
... A very supportive team, platform is detail oriented and ease the communication between hotels and stakeholders, backed n is user friendly and clear 1- collective data 2-integration with the website ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness of their data ensure that our hotel information is consistently and correctly displayed across all platforms , including OTA s , metasearch engines , and other distribution channels. This has significantly reduce ...
See full reviewCONTENT AUDITOR
4 months ago
Verified
... GIATA OFFERS INSTANT ACCESS TO MULTIPLE TOUR OPERATORS / OTAs WITH THE CHANGE OF COMMUNICATING OUR HOTELS' CONTENT INSTANTLY TO THEM. ...
See full reviewCONTENT AUDITOR
4 months ago
Verified
... GIATA OFFERS INSTANT ACCESS TO MULTIPLE TOUR OPERATORS / OTAs WITH THE CHANGE OF COMMUNICATING OUR HOTELS' CONTENT INSTANTLY TO THEM. ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share my information. Seamless pragmatic organisation of hotel images and facts on one central platform, accessible by a user friendly extranet - the GIATA DRIVE Hotel account, really anyone can work with intuitively. Hotel room type organisation and communication is very well developed. Great is for example the Booking.com Quick ...
See full reviewManaging Director
4 months ago
Verified
... It would be great to have the facts updated by the booking.com quick connect as well as the already updating images. Would be great to have more african otas in the automated distribution, as already ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share my information. Seamless pragmatic organisation of hotel images and facts on one central platform, accessible by a user friendly extranet - the GIATA DRIVE Hotel account, really anyone can work with intuitively. Hotel room type organisation and communication is very well developed. Great is for example the Booking.com ...
See full reviewDirector of Revenue Management and Distribution
4 months ago
Verified
... Great to have all the content consolidated in one platform. The content link works great to quickly send content to new partners. ...
See full reviewDirector of Revenue Management and Distribution
4 months ago
Verified
... It's still missing some more connectivity with booking.com and other OTAs. I appreciate the difficulty, since OTAs tend to continuously add new facilities and content but it would help a lot. ...
See full reviewDirector of Revenue Management and Distribution
4 months ago
Verified
... It's still missing some more connectivity with booking.com and other OTAs. I appreciate the difficulty, since OTAs tend to continuously add new facilities and content but it would help a lot. ...
See full reviewDirector of Revenue Management and Distribution
4 months ago
Verified
... It's still missing some more connectivity with booking.com and other OTAs. I appreciate the difficulty, since OTAs tend to continuously add new facilities and content but it would help a lot. ...
See full reviewDirector of Revenue Management and Distribution
4 months ago
Verified
... It's still missing some more connectivity with booking.com and other OTAs. I appreciate the difficulty, since OTAs tend to continuously add new facilities and content but it would help a lot. ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a vast number of OTAs ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a vast number of OTAs and distribution ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a vast number ...
See full reviewSales & Marketing Director
4 months ago
Verified
... While the platform covers an impressive number of channels, adding even more integrations with niche or emerging OTAs would be a great next step to further expand market reach. Lastly, while the ...
See full reviewSales Manager
4 months ago
Verified
... The price is good and with giata drive we provide our content with photos and facts to our distribution channels automated and every individual partner of us directly. The tools allow us to seamlessly share our hotel information with everbody we want to reach ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated photos and fact sheets. We are grateful to Mr. Onur Uğur from Hotelpartner ...
See full reviewExecutive Assistant
3 months ago
Verified
... More open text fields for qualitative descriptions. I wish GIATA was connected with more TOs & OTAs. Would be great if a GIATA bot could recognize which TO or OTA had false/old material and contacted ...
See full reviewExecutive Assistant
3 months ago
Verified
... Great customer support. responsive and willing to provide solutions. ease of use of the platform. ease of use of photos. ...
See full reviewExecutive Assistant
3 months ago
Verified
... More open text fields for qualitative descriptions. I wish GIATA was connected with more TOs & OTAs. Would be great if a GIATA bot could recognize which TO or OTA had false/old material and contacted ...
See full reviewChannel Manager
3 months ago
Verified
... In previous years, we faced significant challenges in managing the online content for our hotels across various platforms, particularly with third parties with whom we don't have direct collaborations. Even with those we do collaborate with, each partner has their own fact sheets that we need to fill out and send in order for them to have the necessary information about our hotel. GIATA came to solve this problem and aims to put an end to the content disparity that exists in the chaotic online environment. Of course, it requires substantial effort from their side, along with establishing continuous ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel ...
See full reviewChannel Manager
3 months ago
Verified
... In previous years, we faced significant challenges in managing the online content for our hotels across various platforms, particularly with third parties with whom we don't have direct collaborations. Even with those we do collaborate with, each partner has their own fact sheets that we need to fill out and send in order for them to have the necessary information about our hotel. GIATA came to solve this problem and aims to put an end to the content disparity that exists in the chaotic online environment. Of course, it requires substantial effort from their side, along with establishing continuous new ...
See full reviewE-Commerce Executive
3 months ago
Verified
... The platform is very user friendly and covers all necessary information as well as images you want to circulate over all available channels. It is an easy way to reach global markets and have your ...
See full reviewSales Manager
3 months ago
Verified
... We like the simplicity of the process for posting our hotels details. Very efficient distribution of all the information to the market. ...
See full reviewSales & Reservations Manager
3 months ago
Verified
... The thing that I like to GIATA Drive is that you can control all your content distribution from 1 platform and your content is distributed to all your major collaborators including OTA's. ...
See full reviewSales & Reservations Manager
3 months ago
Verified
... The thing that I like to GIATA Drive is that you can control all your content distribution from 1 platform and your content is distributed to all your major collaborators including OTA's. ...
See full reviewgeneral manager
3 months ago
Verified
... A Game-Changer for Hotel Content Distribution ...
See full reviewG.M
3 months ago
Verified
... Very good team that gives very clear guidance of what is needed and the platform has helped us to channel all our photos and details to almost all our partners. ...
See full reviewG.M
3 months ago
Verified
... Very good team that gives very clear guidance of what is needed and the platform has helped us to channel all our photos and details to almost all our partners. ...
See full reviewG.M
3 months ago
Verified
... Very good team that gives very clear guidance of what is needed and the platform has helped us to channel all our photos and details to almost all our partners. ...
See full reviewdirector sales & marketing
3 months ago
Verified
... Maybe improve the interaction of the unique GIATA digital profile of the hotel to the TO's and online travel agents ...
See full reviewIT Administration
3 months ago
Verified
... Integrate newer features as soon as possible - so all OTAs use Giata for image and most importantly data ingesting. Improve the interfaces, make them more UI friendly. Work together with the ...
See full reviewIT Administration
3 months ago
Verified
... Integrate newer features as soon as possible - so all OTAs use Giata for image and most importantly data ingesting. Improve the interfaces, make them more UI friendly. Work together with the ...
See full reviewSales Manager
3 months ago
Verified
... Since it is the largest market in our region, it'll be very important development for us to integrate with Tour Operators and Travel Agencies in the CIS Market. In addition, this will create ...
See full reviewSales Manager
3 months ago
Verified
... Since it is the largest market in our region, it'll be very important development for us to integrate with Tour Operators and Travel Agencies in the CIS Market. In addition, this will create ...
See full reviewSales and Marketing Manager
2 months ago
Verified
... CIS Market integrations should be positive impact for our destination. We hope their co-operation with TO and SCs which is active in this Market. ...
See full reviewSales and Marketing Manager
2 months ago
Verified
... CIS Market integrations should be positive impact for our destination. We hope their co-operation with TO and SCs which is active in this Market. ...
See full reviewOnline Sales Executive
2 months ago
Verified
... We want to distribute our contents more travel agencies and tour operators which are active in CIS market. Because they are most popular market in our destination. ...
See full reviewOnline Sales Executive
2 months ago
Verified
... We liked distribution of content and images with high quality via GIATA Drive to our business partners. It is best and easiest solution. ...
See full reviewOnline Sales Executive
2 months ago
Verified
... We want to distribute our contents more travel agencies and tour operators which are active in CIS market. Because they are most popular market in our destination. ...
See full reviewContract Manager
1 months ago
Verified
... The USABILITY How easy the team made it The two options: open content link and the integrations with many operators ...
See full reviewContract Manager
1 months ago
Verified
... The USABILITY How easy the team made it The two options: open content link and the integrations with many operators ...
See full reviewContract Manager
1 months ago
Verified
... The USABILITY How easy the team made it The two options: open content link and the integrations with many operators ...
See full reviewContract Manager
1 months ago
Verified
... The USABILITY How easy the team made it The two options: open content link and the integrations with many operators ...
See full reviewE-Commerce Coordiantor
1 months ago
Verified
... Quick update of information and photos on multiple sites at once, clear and intuitive to use, constantly improved and supported. ...
See full reviewE-Commerce Coordiantor
1 months ago
Verified
... I wish that the partners websites that use the content from Giata were able to copy it in 100% and the old content and pictures would be always efficiently cover and delated. ...
See full reviewValue
Balanced
Hoteliers often highlight the significant value provided by GIATA's Listings Management product, GIATA Drive, in terms of price-performance and feature offerings. They emphasize the cost-effectiveness of the platform, noting that the benefits received outweigh the expenses incurred. Users appreciate the transparent pricing structure, which alleviates concerns about hidden fees. Additionally, hoteliers find the free trials or demos particularly useful in evaluating the software's suitability before committing to a purchase. They also point out that the platform's features are robust and comprehensive, justifying the cost compared to competitors. Overall, the value for money is a repeated positive theme in user reviews, indicating a strong return on investment and satisfaction with the overall financial commitment.
Director of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an Egyptian ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an Egyptian person, whom we've known for a long time, is part of the company. We were able to finalize the contract in just one hour, and we look forward to continuing our partnership ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... Unique software platform for the Travel industry. ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... People works in the company are truly well selected. Easy to useAssistanceProfessionnelFollow up A real chance to discover unknown hotels. ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... People works in the company are truly well selected. Easy to useAssistanceProfessionnelFollow up A real chance to discover unknown hotels. ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... People works in the company are truly well selected. Easy to useAssistanceProfessionnelFollow up A real chance to discover unknown hotels. ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... People works in the company are truly well selected. Easy to useAssistanceProfessionnelFollow up A real chance to discover unknown hotels. ...
See full reviewMarketing Coordinator
4 months ago
Verified
... A Must-Have Partner for Hotels and Resorts ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Availability of contents & easy downloading for tour operators ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Variety of information about our property. Availability of different languages of the fact sheet. Issue we faced was compatibility with chinese tour operators. ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Updating new operators who used the system by email offering data base of the tour operators compatibility with chinese market. ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... I had the chance to meet Mr Sherif during the ITB, he explained to us the importance of GIATA then we start cooperating, since this time our content score became great & updated Thanks so much for ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... I had the chance to meet Mr Sherif during the ITB, he explained to us the importance of GIATA then we start cooperating, since this time our content score became great & updated Thanks so much for ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... I had the chance to meet Mr Sherif during the ITB, he explained to us the importance of GIATA then we start cooperating, since this time our content score became great & updated Thanks so much for ...
See full reviewManaging Director
4 months ago
Verified
... Professional marketing & presentation for tourism ...
See full reviewManaging Director
4 months ago
Verified
... It suits perfect our needs for professional marketing & presentation of our product. There is work taken out of my hands. ...
See full reviewManaging Director
4 months ago
Verified
... It suits perfect our needs for professional marketing & presentation of our product. There is work taken out of my hands. ...
See full reviewManaging Director
4 months ago
Verified
... It suits perfect our needs for professional marketing & presentation of our product. There is work taken out of my hands. ...
See full reviewE-Commerce manager
4 months ago
Verified
... A very supportive team, platform is detail oriented and ease the communication between hotels and stakeholders, backed n is user friendly and clear 1- collective data 2-integration with the website ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness of their data ensure that our hotel information is consistently and correctly displayed across all platforms , including OTA s , metasearch engines , and other distribution channels. This has significantly reduced the risk of discrepancies , which can often lead to booking errors and customer dissatisfaction. Before using GIATA , we occasionally encountered issues with outdated or incorrect information being displayed on various websites , which not only frustrated our potential guests but also led to unnecessary administrative work to correct these errors. Since integrating GIATA into our operations , these problems have become a thing of the past. Their service has streamlined our processes , ensuring that our data is harmonized and accurate everywhere it appears. The integration process with GIATA was seamless , and their team provided excellent support throughout. Whenever we ' ve had questions or needed assistance , the GIATA team has been incredibly responsive , providing us with timely and effective solutions. It ' s clear that they prioritize the needs of their clients , and their dedication to delivering high quality service is evident in every interaction. Moreover , GIATA ’ s ability to adapt to the constantly changing landscape of the hospitality industry is impressive. Their ongoing updates ...
See full reviewEcommerce Manager
4 months ago
Verified
... Overall , GIATA has made managing our hotel's digital presence much more efficient , freeing up valuable time and resources that we can now dedicate to enhancing our guests ' experiences. We highly ...
See full reviewEcommerce Manager
4 months ago
Verified
... Overall , GIATA has made managing our hotel's digital presence much more efficient , freeing up valuable time and resources that we can now dedicate to enhancing our guests ' experiences. We highly ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness of their data ensure that our hotel information is consistently and correctly displayed across all platforms , including OTA s , metasearch engines , and other distribution channels. This has significantly reduced the risk of discrepancies , which can often lead to booking errors and customer dissatisfaction. Before using GIATA , we occasionally encountered issues with outdated or incorrect information being displayed on various websites , which not only frustrated ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share my information. Seamless pragmatic organisation of hotel images and facts on one central platform, accessible by a user friendly extranet - the GIATA DRIVE Hotel account, really anyone can work with intuitively. Hotel room type organisation and communication is very well developed. Great is for example the Booking.com Quick connect button, where room type photos are directly integrated in my booking.com extranet account from GIATA DRIVE. Possibility to integrate accessibility and sustainability information provided by the hotel. The channel overview, where the content is provided to. Next to all distribution automation provided, I like the multi ...
See full reviewManaging Director
4 months ago
Verified
... It would be great to have the facts updated by the booking.com quick connect as well as the already updating images. Would be great to have more african otas in the automated distribution, as already are. The bifg ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share my information. Seamless pragmatic organisation of hotel images and facts on one central platform, accessible by a user friendly extranet - the GIATA DRIVE Hotel account, really anyone can work with intuitively. Hotel room type organisation and communication is very well developed. Great is for example the Booking.com Quick connect button, where room type photos are directly integrated in my booking.com extranet account from GIATA DRIVE. Possibility to integrate accessibility and sustainability information provided by the hotel. The channel overview, where the content is provided to. Next to all distribution automation provided, I like the multi ...
See full reviewGeneral Manager
4 months ago
Verified
... Giata Drive is an excellent tool for saving time, providing support, and enhancing efficiency. It offers an easy interface, seamless integration, and up-to-date data! ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a vast number of OTAs and distribution partners. We no longer have to worry about inconsistencies or spending hours manually updating each channel. With GIATA Drive, everything is centralized, allowing us to manage our content seamlessly and ensure it’s accurately ...
See full reviewSales & Marketing Director
4 months ago
Verified
... While the platform covers an impressive number of channels, adding even more integrations with niche or emerging OTAs would be a great next step to further expand market reach. Lastly, while the translation feature is a standout, there’s always room for refining the quality of certain language translations, especially for less common languages, to ensure everything reads ...
See full reviewSales & Marketing Director
4 months ago
Verified
... While the platform covers an impressive number of channels, adding even more integrations with niche or emerging OTAs would be a great next step to further expand market reach. Lastly, while the ...
See full reviewSales Manager
4 months ago
Verified
... The price is good and with giata drive we provide our content with photos and facts to our distribution channels automated and every individual partner of us directly. The tools allow us to ...
See full reviewHotel General Manager
4 months ago
Verified
... GIATA brings updated information and photos about our hotel available in OTAS, TA, TO we cooperate with. It saves time and effort. ...
See full reviewHotel General Manager
4 months ago
Verified
... GIATA brings updated information and photos about our hotel available in OTAS, TA, TO we cooperate with. It saves time and effort. ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated photos and fact ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated photos and fact sheets. We are grateful to Mr. Onur Uğur from Hotelpartner for introducing us to Giata. His in-depth training on the system has enabled us to efficiently ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated ...
See full reviewMarketing
3 months ago
Verified
... Fast, modern, helpful and excellent tool Our tool is fast, modern, and incredibly helpful, providing an excellent user experience for efficient and reliable results every time. ...
See full reviewMarketing
3 months ago
Verified
... Fast, modern, helpful and excellent tool Our tool is fast, modern, and incredibly helpful, providing an excellent user experience for efficient and reliable results every time. ...
See full reviewE-Commerce Executive
3 months ago
Verified
... The platform is very user friendly and covers all necessary information as well as images you want to circulate over all available channels. It is an easy way to reach global markets and have your ...
See full reviewE-Commerce Executive
3 months ago
Verified
... Maybe add an additional tab for the offered Experiences to the hotel guests as well as another one with the highlights of each property, in order to boost the Unique Selling Points and pinpoint why ...
See full reviewE-Commerce Executive
3 months ago
Verified
... Maybe add an additional tab for the offered Experiences to the hotel guests as well as another one with the highlights of each property, in order to boost the Unique Selling Points and pinpoint why ...
See full reviewE-Commerce Executive
3 months ago
Verified
... The platform is very user friendly and covers all necessary information as well as images you want to circulate over all available channels. It is an easy way to reach global markets and have your ...
See full reviewE-Commerce Executive
3 months ago
Verified
... Maybe add an additional tab for the offered Experiences to the hotel guests as well as another one with the highlights of each property, in order to boost the Unique Selling Points and pinpoint why ...
See full reviewE-Commerce Executive
3 months ago
Verified
... Maybe add an additional tab for the offered Experiences to the hotel guests as well as another one with the highlights of each property, in order to boost the Unique Selling Points and pinpoint why ...
See full reviewSales Manager
3 months ago
Verified
... A great and usefull tool - valuable partner ...
See full reviewSales & Reservations Manager
3 months ago
Verified
... I feel that everything is running smootly and there are not many things that needs to be upgraded or improved. ...
See full reviewCFO
3 months ago
Verified
... The automatic translation into different languages is really bad. For a premium service it should be way better. Even after pointing this issue out response was unsatisfying ...
See full reviewgeneral manager
3 months ago
Verified
... Giata Drive has revolutionized the way hotels manage and distribute our content across various online platforms. With its intuitive interface and powerful features, this software has become an indispensable tool for hoteliers seeking to optimize their online presence. Hightlights: Time-Saving Efficiency, Maintaining Content Parity, Enhanced ...
See full reviewgeneral manager
3 months ago
Verified
... By Providing more comprehensive analytics and reporting features that would enable hoteliers to track the performance of their content, identify trends, and make data-driven decisions. By Leveraging artificial intelligence to suggest optimized content based on guest preferences, search trends, and market analysis could help hotels improve their rankings and attract ...
See full reviewgeneral manager
3 months ago
Verified
... A Game-Changer for Hotel Content Distribution ...
See full reviewCorporate Revenue Manager
3 months ago
Verified
... Well organized database of hotel information, making it easy to find accurate details about accommodations. The interface is user-friendly and it supports multiple languages. ...
See full reviewSales Manager
3 months ago
Verified
... It has greatly facilitated the FactSheet process, which is huge labor expense for us every season. Thank to GIATA Drive, our content is constantly updated and we can spend our energy in different ...
See full reviewSales Manager
3 months ago
Verified
... It has greatly facilitated the FactSheet process, which is huge labor expense for us every season. Thank to GIATA Drive, our content is constantly updated and we can spend our energy in different ...
See full reviewOnline Sales Executive
2 months ago
Verified
... We liked distribution of content and images with high quality via GIATA Drive to our business partners. It is best and easiest solution. ...
See full reviewOnline Sales Executive
2 months ago
Verified
... We want to distribute our contents more travel agencies and tour operators which are active in CIS market. Because they are most popular market in our destination. ...
See full reviewE-Commerce Manager
1 months ago
Verified
... Since we are a chain hotel group, managing the process from a single source gives us a great advantage to save time and to reach as many guests as possible. ...
See full reviewOnline Sales Asst. Manager
27 days ago
Verified
... What I Like: Hotel Mapping: They do an excellent job of eliminating duplicate listings and inconsistencies, which creates a smoother experience for users. Rich Content Support: Being able to share multilingual ...
See full reviewSales Manager
27 days ago
Verified
... We’ve been using GIATA for some time now, and it has truly elevated the way we manage our hotel data. The platform is efficient, reliable, and incredibly easy to use. It’s clear that GIATA understands ...
See full reviewFunctionality
Developing
Hoteliers often highlight the functionality of GIATA's platform, emphasizing its comprehensive core features such as handling booking and reporting tasks effectively. They mention the system's reliability with minimal downtime and the absence of significant bugs or crashes. Users appreciate its scalability, accommodating growth within hotel chains smoothly. The completeness of features is praised, with GIATA supporting essential tools needed for efficient operations. Global usability is noted, particularly its capability to manage multilingual content and diverse currency needs, which significantly benefits international chains. However, some hoteliers note that while automation features are present, there’s room for enhancement in automating more complex tasks. Overall, functionality is seen as a strong point, yet acknowledging that enhancements in automation could further elevate the user experience.
SALES DEPARTMENT
5 months ago
Verified
... Personalization of descriptions and their translation. I consider that these descriptions are a bit limited and do not allow for adding much information. ...
See full reviewSALES DEPARTMENT
5 months ago
Verified
... Usability, efficiency, technology, integration with channels, speed in updating information and customer service from the team ...
See full reviewSALES DEPARTMENT
5 months ago
Verified
... Personalization of descriptions and their translation. I consider that these descriptions are a bit limited and do not allow for adding much information. ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... Ability to uploaded videos and link the properly social media websites, Whatsapp and all other contacts that lead any end user find us. ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... The platform reduce efforts to introduce my property for all tour operators platforms regarding the contents, informations and photos, so we avoid any missing data. ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an Egyptian person, whom we've known for a long time, is part of the company. We were able to finalize the contract in just one hour, and we look forward to continuing our partnership with this company. Additionally, I can suggest ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an Egyptian person, whom we've known for a long time, is part of the company. We were able to finalize the contract in just one hour, and we look forward to continuing our partnership with this company. Additionally, I can suggest an idea to help market ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an ...
See full reviewArea Director of Sales and Marketing
5 months ago
Verified
... People works in the company are truly well selected. Easy to useAssistanceProfessionnelFollow up A real chance to discover unknown hotels. ...
See full reviewMarketing Coordinator
4 months ago
Verified
... As a content management solution with user-friendly interface, Giata has become an integral part of our operations. Giata offers a wide array of useful content management tools. ...
See full reviewEAM Sales & MARKETING
4 months ago
Verified
... Availability of contents & easy downloading for tour operators ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... The integration with Amadeus (bistro) should be dynamic , specially the features and awards sections. Thanks so much in advance. ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... The integration with Amadeus (bistro) should be dynamic , specially the features and awards sections. Thanks so much in advance. ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... The integration with Amadeus (bistro) should be dynamic , specially the features and awards sections. Thanks so much in advance. ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... The integration with Amadeus (bistro) should be dynamic , specially the features and awards sections. Thanks so much in advance. ...
See full reviewManaging Director
4 months ago
Verified
... Professional marketing & presentation for tourism ...
See full reviewE-Commerce manager
4 months ago
Verified
... Platform is detail oriented and ease the communication ...
See full reviewE-Commerce manager
4 months ago
Verified
... A very supportive team, platform is detail oriented and ease the communication between hotels and stakeholders, backed n is user friendly and clear 1- collective data 2-integration with the website ...
See full reviewEcommerce Manager
4 months ago
Verified
... Reliable and Accurate Hotel Mapping Service ...
See full reviewEcommerce Manager
4 months ago
Verified
... Reliable and Accurate Hotel Mapping Service ...
See full reviewEcommerce Manager
4 months ago
Verified
... Reliable and Accurate Hotel Mapping Service ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness of their data ensure that our hotel information is consistently and correctly displayed across all platforms , including OTA s , metasearch engines , and other distribution channels. This has significantly reduced the risk of discrepancies , which can often lead to booking errors and customer ...
See full reviewEcommerce Manager
4 months ago
Verified
... GIATA's hotel mapping services have been a crucial asset to our operations , and we couldn’t be more pleased with the results. As a hotelier, ensuring that our property information is accurate and up to date across all online platforms is essential , and GIATA has proven to be the perfect partner in this endeavor. The accuracy and comprehensiveness of their data ensure that our hotel information is consistently and correctly displayed across all platforms , including OTA s , metasearch engines , and other distribution channels. This has significantly reduced the risk of discrepancies , which can often lead to booking errors and customer dissatisfaction. Before using GIATA , we occasionally encountered issues with outdated ...
See full reviewEcommerce Manager
4 months ago
Verified
... Reliable and Accurate Hotel Mapping Service ...
See full reviewCONTENT AUDITOR
4 months ago
Verified
... The GIATA hotels' location system needs to be improved if there are future hotels being built in the same location belonging to the same company, so as to avoid misrepresenting their Content. ...
See full reviewCONTENT AUDITOR
4 months ago
Verified
... The GIATA hotels' location system needs to be improved if there are future hotels being built in the same location belonging to the same company, so as to avoid misrepresenting their Content. ...
See full reviewCONTENT AUDITOR
4 months ago
Verified
... The GIATA hotels' location system needs to be improved if there are future hotels being built in the same location belonging to the same company, so as to avoid misrepresenting their Content. ...
See full reviewCONTENT AUDITOR
4 months ago
Verified
... GIATA OFFERS INSTANT ACCESS TO MULTIPLE TOUR OPERATORS / OTAs WITH THE CHANGE OF COMMUNICATING OUR HOTELS' CONTENT INSTANTLY TO THEM. ...
See full reviewCONTENT AUDITOR
4 months ago
Verified
... The GIATA hotels' location system needs to be improved if there are future hotels being built in the same location belonging to the same company, so as to avoid misrepresenting their Content. ...
See full reviewRevenue manager
4 months ago
Verified
... It would be good to have more direct connections, Giata does not cover all OTA channels. It would be nice to be able create different categories for your photos. ...
See full reviewManaging Director
4 months ago
Verified
... Pragmatic solution to organise and reliably automated distribute original hotel images, videos, 3d virtual tours and detailed property facts to sales partners. ...
See full reviewManaging Director
4 months ago
Verified
... Pragmatic solution to organise and reliably automated distribute original hotel images, videos, 3d virtual tours and detailed property facts to sales partners. ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share my information. Seamless pragmatic organisation of hotel images and facts on one central platform, accessible by a user friendly extranet - the GIATA DRIVE Hotel account, really anyone can work with intuitively. Hotel room type organisation and communication is very well developed. Great ...
See full reviewDirector of Revenue Management and Distribution
4 months ago
Verified
... Great tool to consolidate content in one platform ...
See full reviewDirector of Revenue Management and Distribution
4 months ago
Verified
... Great to have all the content consolidated in one platform. The content link works great to quickly send content to new partners. ...
See full reviewCCO at Hotels Viva
4 months ago
Verified
... The personal attention and of course the system itself it allows us to have great content around the world for all our clients ...
See full reviewSales & Marketing Director
4 months ago
Verified
... While the platform covers an impressive number of channels, adding even more integrations with niche or emerging OTAs would be a great next step to further expand market reach. Lastly, while the translation ...
See full reviewSales & Marketing Director
4 months ago
Verified
... While the platform covers an impressive number of channels, adding even more integrations with niche or emerging OTAs would be a great next step to further expand market reach. Lastly, while the translation feature is a standout, there’s always room for refining ...
See full reviewSales & Marketing Director
4 months ago
Verified
... While the platform covers an impressive number of channels, adding even more integrations with niche or emerging OTAs would be a great next step to further expand market reach. Lastly, while the translation feature is a standout, there’s always room for refining the quality of certain language ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a ...
See full reviewSales & Marketing Director
4 months ago
Verified
... At Voulgaris Hospitality Group, GIATA Drive has been a game changer for our hotel management. It takes the complexity out of keeping our hotel information, images, and descriptions updated across a ...
See full reviewSales Manager
4 months ago
Verified
... Most efficient way ever to easily organise and automated provide our hotel images and detailed hotel information to our sales channels and distribution partners. ...
See full reviewSales Manager
4 months ago
Verified
... The price is good and with giata drive we provide our content with photos and facts to our distribution channels automated and every individual partner of us directly. The tools allow us to seamlessly share our hotel information with everbody we want to reach ...
See full reviewSales Manager
4 months ago
Verified
... The price is good and with giata drive we provide our content with photos and facts to our distribution channels automated and every individual partner of us directly. The tools allow us to ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated photos and fact sheets. We are grateful to Mr. Onur Uğur from Hotelpartner for introducing us to Giata. His in-depth training on the system has enabled us to efficiently distribute our current information to all our partner agencies and operators. Now, with just a simple ...
See full reviewGeneral Manager
4 months ago
Verified
... Live update of content maybe would be helpful.AI assistant to help you finding differences in various websites that distribute the hotel content. ...
See full reviewe-commerce & revenue manager
3 months ago
Verified
... Product development is on the right track with frequent updates and additional options. They could probably create a handbook with best practices from other partners. ...
See full reviewMarketing
3 months ago
Verified
... Fast, modern, helpful and excellent tool Our tool is fast, modern, and incredibly helpful, providing an excellent user experience for efficient and reliable results every time. ...
See full reviewMarketing
3 months ago
Verified
... Fast, modern, helpful and excellent tool Our tool is fast, modern, and incredibly helpful, providing an excellent user experience for efficient and reliable results every time. ...
See full reviewExecutive Assistant
3 months ago
Verified
... More open text fields for qualitative descriptions. I wish GIATA was connected with more TOs & OTAs. Would be great if a GIATA bot could recognize which TO or OTA had false/old material and contacted ...
See full reviewExecutive Assistant
3 months ago
Verified
... More open text fields for qualitative descriptions. I wish GIATA was connected with more TOs & OTAs. Would be great if a GIATA bot could recognize which TO or OTA had false/old material and contacted ...
See full reviewExecutive Assistant
3 months ago
Verified
... More open text fields for qualitative descriptions. I wish GIATA was connected with more TOs & OTAs. Would be great if a GIATA bot could recognize which TO or OTA had false/old material and contacted ...
See full reviewExecutive Assistant
3 months ago
Verified
... Great customer support. responsive and willing to provide solutions. ease of use of the platform. ease of use of photos. ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which ...
See full reviewChannel Manager
3 months ago
Verified
... In previous years, we faced significant challenges in managing the online content for our hotels across various platforms, particularly with third parties with whom we don't have direct collaborations. Even with those we do collaborate with, each partner has their own fact sheets that we need to fill out and send in order ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Add ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated, along with the specific period when the pool is heated. Room Views: The "Land View" option should be added to the list of room view selections. Download Images/Docs: When downloading room photos, it would be highly useful if the images were organized ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated, along with the specific period when the pool is heated. Room Views: The "Land View" option should be added to the list of room view selections. Download ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated, along with the specific period when the pool is heated. Room Views: The "Land View" option should be added to the list of room view selections. Download Images/Docs: When downloading room photos, it would be highly useful if the images were organized into folders based on room type, with each room's photos separated within its respective folder. Additionally, it might be beneficial to have thumbnails sorted by room type even before downloading. Lastly, I believe there’s room for improvement in the design of the Word document that is generated during the download process, and it might be useful to have the option to download it as a PDF ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which ...
See full reviewE-Commerce Executive
3 months ago
Verified
... The platform is very user friendly and covers all necessary information as well as images you want to circulate over all available channels. It is an easy way to reach global markets and have your information distributed in various different languages. It is very helpful in order to have direct ...
See full reviewE-Commerce Executive
3 months ago
Verified
... The platform is very user friendly and covers all necessary information as well as images you want to circulate over all available channels. It is an easy way to reach global markets and have your information distributed ...
See full reviewE-Commerce Executive
3 months ago
Verified
... GIATA Drive - A great choice of info distribution tool in the hotel industry ...
See full reviewSales Manager
3 months ago
Verified
... We like the simplicity of the process for posting our hotels details. Very efficient distribution of all the information to the market. ...
See full reviewSales & Reservations Manager
3 months ago
Verified
... I feel that everything is running smootly and there are not many things that needs to be upgraded or improved. ...
See full reviewSales & Reservations Manager
3 months ago
Verified
... I feel that everything is running smootly and there are not many things that needs to be upgraded or improved. ...
See full reviewSales & Reservations Manager
3 months ago
Verified
... The thing that I like to GIATA Drive is that you can control all your content distribution from 1 platform and your content is distributed to all your major collaborators including OTA's. ...
See full reviewCFO
3 months ago
Verified
... It is a nice way to have a more descriptive listing at google so guests can be better informed but ... see negative issue ...
See full reviewCFO
3 months ago
Verified
... It is a nice way to have a more descriptive listing at google so guests can be better informed but ... see negative issue ...
See full reviewgeneral manager
3 months ago
Verified
... A Game-Changer for Hotel Content Distribution ...
See full reviewgeneral manager
3 months ago
Verified
... A Game-Changer for Hotel Content Distribution ...
See full reviewgeneral manager
3 months ago
Verified
... Giata Drive has revolutionized the way hotels manage and distribute our content across various online platforms. With its intuitive interface and powerful features, this software has become an indispensable tool for hoteliers seeking to optimize their online presence. Hightlights: Time-Saving Efficiency, Maintaining Content Parity, Enhanced Visibility by optimizing content for search ...
See full reviewgeneral manager
3 months ago
Verified
... By Providing more comprehensive analytics and reporting features that would enable hoteliers to track the performance of their content, identify trends, and make data-driven decisions. By Leveraging artificial intelligence to suggest ...
See full reviewG.M
3 months ago
Verified
... It would be nice to have more options regarding the room types and to filter them better. The photoshoot should also be better categorized. ...
See full reviewSales & Marketing Assistant
3 months ago
Verified
... Connection with various channels, GIATA offers seamless integration with various channels and platforms, making it easier to manage and distribute hotel data efficiently. ...
See full reviewdirector sales & marketing
3 months ago
Verified
... The fact that it gives the opportunity to a business to built up a unified digital profile over the internet ...
See full reviewdirector sales & marketing
3 months ago
Verified
... The fact that it gives the opportunity to a business to built up a unified digital profile over the internet ...
See full reviewdirector sales & marketing
3 months ago
Verified
... Maybe improve the interaction of the unique GIATA digital profile of the hotel to the TO's and online travel agents ...
See full reviewdirector sales & marketing
3 months ago
Verified
... The fact that it gives the opportunity to a business to built up a unified digital profile over the internet ...
See full reviewIT Administration
3 months ago
Verified
... Great solution, exciting approach to organising all of the knowledge around your property. ...
See full reviewIT Administration
3 months ago
Verified
... It's a very cool tool that provides a lot of freedom to organize the knowledge of your building. Going forward this kind of organization will be more and more expected of all the hotels and properties. For the smaller companies, Giata provides an easy platform to carry out this organization in a good framework. I am assuming that bigger properties might have different ways of approaching this. Great tool, exciting about upcoming features ...
See full reviewIT Administration
3 months ago
Verified
... Great solution, exciting approach to organising all of the knowledge around your property. ...
See full reviewOnline Key Account Manager
3 months ago
Verified
... The possbility of having all information and pictures in one platform. Being able to share the content link with the various collaborators. ...
See full reviewCorporate Revenue Manager
3 months ago
Verified
... Easy to use content platform. ...
See full reviewCorporate Revenue Manager
3 months ago
Verified
... It can improve the way room types are loaded and mapped, as rooms are normally created by occupancy as well as per room type. ...
See full reviewOnline Sales Executive
2 months ago
Verified
... We liked distribution of content and images with high quality via GIATA Drive to our business partners. It is best and easiest solution. ...
See full reviewOnline Sales Executive
2 months ago
Verified
... We want to distribute our contents more travel agencies and tour operators which are active in CIS market. Because they are most popular market in our destination. ...
See full reviewContract Manager
1 months ago
Verified
... The integration of more operators/ agencies. At the beginning it took me some time to fill in all the different gaps. ...
See full reviewE-Commerce Coordiantor
1 months ago
Verified
... Fast, modern, intuitive and constantly improved tool for updating hotel content ...
See full reviewE-Commerce Coordiantor
1 months ago
Verified
... Fast, modern, intuitive and constantly improved tool for updating hotel content ...
See full reviewE-Commerce Manager
1 months ago
Verified
... Since we are a chain hotel group, managing the process from a single source gives us a great advantage to save time and to reach as many guests as possible. ...
See full reviewE-Commerce Manager
1 months ago
Verified
... Since we provide all the services we need for our hotel chain, it is very difficult to say that there is a missing aspect. ...
See full reviewE-Commerce Manager
1 months ago
Verified
... Since we are a chain hotel group, managing the process from a single source gives us a great advantage to save time and to reach as many guests as possible. ...
See full reviewCon
30 days ago
Verified
... GIATA’s platform is designed with user experience in mind, featuring an intuitive interface that allows users to navigate with ease. The content management system is straightforward, enabling travel agents and businesses to access the information they need quickly. However, there's room for improvement in the responsiveness of the platform during peak usage times, as some users might experience slower loading ...
See full reviewOnline Sales Asst. Manager
27 days ago
Verified
... What I Like: Hotel Mapping: They do an excellent job of eliminating duplicate listings and inconsistencies, which creates a smoother experience for users. Rich Content Support: Being able to share ...
See full reviewUser Interface
Accessible
Hoteliers often praise GIATA Drive's user interface for its ease of navigation and modern visual design. The platform's menus and features are easy to find and use, which makes it intuitive even for first-time users. The design is not only visually appealing but also professional, ensuring an engaging user experience. Additionally, users note the responsiveness of the interface, highlighting the absence of lag, which contributes to a seamless operation. Although some mention the need for greater customizability in personalizing dashboards and settings, the overall clarity of information, including data presentation and graphs, is greatly appreciated.
SALES DEPARTMENT
5 months ago
Verified
... Personalization of descriptions and their translation. I consider that these descriptions are a bit limited and do not allow for adding much information. ...
See full reviewDirector of Sales
5 months ago
Verified
... I recently searched for a map of our resort and found it online. I also informed a colleague at another resort, who mentioned that Mr. Sharif is working there. It was wonderful to hear that an Egyptian person, whom we've known for a long time, is part of the company. We were able to finalize the contract in just one hour, and we look forward to continuing our partnership with this company. Additionally, I can suggest an idea to help market hotels registered ...
See full reviewHead of sale & Marketing
4 months ago
Verified
... The integration with Amadeus (bistro) should be dynamic , specially the features and awards sections. Thanks so much in advance. ...
See full reviewCONTENT AUDITOR
4 months ago
Verified
... The GIATA hotels' location system needs to be improved if there are future hotels being built in the same location belonging to the same company, so as to avoid misrepresenting their Content. ...
See full reviewCONTENT AUDITOR
4 months ago
Verified
... GIATA OFFERS INSTANT ACCESS TO MULTIPLE TOUR OPERATORS / OTAs WITH THE CHANGE OF COMMUNICATING OUR HOTELS' CONTENT INSTANTLY TO THEM. ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share my information. Seamless pragmatic organisation of hotel images and facts on one central platform, accessible by a user friendly extranet - the GIATA DRIVE Hotel account, really anyone can work with intuitive ...
See full reviewManaging Director
4 months ago
Verified
... It's easy to send my hotel information to anyone in an instant! We reach Amadeus Bistro directly with the correct hotel information and photos. I have to work only with one central platform to share ...
See full reviewSales & Marketing Director
4 months ago
Verified
... While the platform covers an impressive number of channels, adding even more integrations with niche or emerging OTAs would be a great next step to further expand market reach. Lastly, while the translation feature is a standout, there’s always room for refining the quality of certain language translations, especially for less common languages, to ensure everything reads naturally to native ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Due to outdated data associated with our previous name, Dedeman Kemer Resort was keen to share the latest updates on our recently renovated rooms, communal spaces, and dining options through updated ...
See full reviewE-Commerce Manager
4 months ago
Verified
... Nothing, thank your this intelligent service. I think the plot is pretty good. There is nothing I would suggest changing. ...
See full reviewGeneral Manager
4 months ago
Verified
... The simplicity of GIATA to distribute your content to so many third party suppliers. The time it can save you. ...
See full reviewGeneral Manager
4 months ago
Verified
... The simplicity of GIATA to distribute your content to so many third party suppliers. The time it can save you. ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated, along with the specific period when the pool is heated. Room Views: The "Land ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated, along with the specific period when the pool is heated. Room Views: The "Land View" option should be added to the list of room view selections. Download ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated, along with the specific period when the pool is heated. Room Views: The "Land View" option should be added to the list of room view selections. Download Images/Docs: When downloading room photos, it would be highly useful if the images were organized into folders based on room type, with each room's photos separated within its respective folder. Additionally, it might be beneficial to have thumbnails ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated, along with the specific period when the pool is heated. Room Views: The "Land View" option should be added to the list of room view selections. Download Images/Docs: When downloading room photos, it would be highly useful if the images were organized into folders based on room type, with each room's photos separated within its respective folder. Additionally, it might be beneficial to have thumbnails sorted by room type even before downloading. Lastly, I believe there’s room for improvement ...
See full reviewChannel Manager
3 months ago
Verified
... In previous years, we faced significant challenges in managing the online content for our hotels across various platforms, particularly with third parties with whom we don't have direct collaborations. Even with those we do collaborate with, each partner has their own fact sheets that we need to fill out and send in order ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated, along with the specific period when the pool is heated. Room Views: The "Land View" option should be added to the list of room view selections. Download Images/Docs: When downloading room photos, it would be highly useful if the images were organized into folders based on room type, with each room's photos separated within its respective folder. Additionally, it might be beneficial to have thumbnails sorted by room type even before downloading. Lastly, I believe there’s room for improvement in the design of the Word ...
See full reviewChannel Manager
3 months ago
Verified
... Rearrange Room Photos: The new feature that allows us to upload room photos in the "Edit Rooms" section is quite useful. However, it would be even better if we could also arrange the order in which the photos appear for each room type. Channel List: It would be helpful to see the last synchronization date for each channel. Additionally, perhaps a button could be added next to each channel that would send a notification to it from the admin panel, especially if a channel has gone a long time without syncing with our hotel. Restaurants/Bars: There should be a field where we can add notes or remarks for agencies to be aware of. Swimming Pools / Private Pools: It would be great to have an option to indicate whether a pool is heated, along with the specific period when the pool is heated. Room Views: The "Land View" option should be added to the list of room view selections. Download Images/Docs: When downloading room photos, it would be highly useful if the images were organized into folders based on room type, with each room's photos separated within its respective folder. Additionally, it might be beneficial to have thumbnails sorted by room type even before downloading. Lastly, I believe there’s room for improvement in the design ...
See full reviewE-Commerce Executive
3 months ago
Verified
... Maybe add an additional tab for the offered Experiences to the hotel guests as well as another one with the highlights of each property, in order to boost the Unique Selling Points and pinpoint why ...
See full reviewSales Manager
3 months ago
Verified
... In our opinion the way that is set up is ideal so we don;t have anything to propsoe for improvements ...
See full reviewG.M
3 months ago
Verified
... It would be nice to have more options regarding the room types and to filter them better. The photoshoot should also be better categorized. ...
See full reviewG.M
3 months ago
Verified
... It would be nice to have more options regarding the room types and to filter them better. The photoshoot should also be better categorized. ...
See full reviewSales & Marketing Assistant
3 months ago
Verified
... The user interface could be more intuitive, and adding more customization options for data handling would enhance its usability even further. ...
See full reviewIT Administration
3 months ago
Verified
... Integrate newer features as soon as possible - so all OTAs use Giata for image and most importantly data ingesting. Improve the interfaces, make them more UI friendly. Work together with the ...
See full reviewIT Administration
3 months ago
Verified
... It's a very cool tool that provides a lot of freedom to organize the knowledge of your building. Going forward this kind of organization will be more and more expected of all the hotels and ...
See full reviewOnline Key Account Manager
3 months ago
Verified
... They way the communication works with the channels using the content. Have the option to "push" the information when required. ...
See full reviewContract Manager
1 months ago
Verified
... The USABILITY How easy the team made it The two options: open content link and the integrations with many operators ...
See full reviewE-Commerce Coordiantor
1 months ago
Verified
... Fast, modern, intuitive and constantly improved tool for updating hotel content ...
See full reviewCon
30 days ago
Verified
... GIATA is a well-recognized player in the travel content industry, specializing in providing enriched hotel and destination data to a variety of travel companies. My experience with GIATA highlights its strengths in content accuracy, depth ...
See full reviewSales Manager
27 days ago
Verified
... We’ve been using GIATA for some time now, and it has truly elevated the way we manage our hotel data. The platform is efficient, reliable, and incredibly easy to use. It’s clear that GIATA ...
See full reviewWhat Types of Hotels GIATA is Popular For
Size
9 | Large (75-199 room)
6 | Medium (25-74 room)
30 | X-Large (200+ room)
1 | X-Small (1-9 room)
Country
15 | Greece
6 | Egypt
5 | Spain
5 | Turkey
1 | United States of America
1 | Finland
1 | Cyprus
1 | Portugal
1 | Germany
Type
4 | Bed & Breakfast & Inns
14 | Boutiques
6 | Branded Hotels
1 | Casinos
5 | City Center Hotels
15 | Airport/Conference Hotels
1 | Extended Stay & Serviced Apartments
2 | Hostels
5 | Limited Service & Budget Hotels
16 | Luxury Hotels
38 | Resorts
1 | Vacation Rentals & Villas
Region
1 | North America
24 | Europe
11 | Middle East
Category
46 | Listings Management
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Capabilities
GIATA doesn’t have any benefits or use cases available
Features
Analytics
Content Management
Administration
Channels
Other
Recommended by
Achievements
This vendor's trending score is rising, GIATA Drive is the #1 most trending product in the Listings Management category (out of 18) and the #39 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGIATA’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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End-to-end AI platform for hotels to make content management seamless
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Hotelier Rating
Hoteliers like GIATA Drive for its efficiency in content management and distribution, offering a centralized platform to update hotel details across multiple channels, which saves significant time and effort. Unique features include the ability to control image distribution, multi-lingual fact sheets, and integration with major OTAs, enhancing both reach and accuracy of online content. Some users noted room for improvement in extending integrations and customization options, ensuring that all potential partners have the most updated information.
AI-generated from the text of customer reviews
Looking for specific info?
Fantastic Experience with GIATA
Sales Manager from 200 to 499 room City Center Hotel in Bogazkent (Turkey)
We recommend their services
Online Sales Asst. Manager from 200 to 499 room City Center Hotel in Kadriye (Turkey)
A Comprehensive Approach to Travel Content and Distribution
Con from 500+ room Luxury Hotel in Bogazkent (Turkey)
A unique experience that simplifies workflow
E-Commerce Manager from 500+ room Resort in (Turkey)
Fast, modern, intuitive and constantly improved tool for updating hotel content
E-Commerce Coordiantor from 100 to 199 room Airport/Conference Hotel in Bad Saarow (Germany)
Good experience with the tool and the staff
Contract Manager from 200 to 499 room Branded Hotel in Rota (Spain)
Recommendation about GIATA
Online Sales Executive from 200 to 499 room Boutique in Kemeragzi (Turkiye)
The Best Solution For Content Distribution
Sales and Marketing Manager from 200 to 499 room Resort in Kemeragzi (Turkiye)
The Easiest Solution To Your Content Problems
Sales Manager from 200 to 499 room Airport/Conference Hotel in Goynuk (Turkey)
Easy to use content platform.
Corporate Revenue Manager from 200 to 499 room Branded Hotel in Playa de Muro (Spain)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
GIATA Drive is a unique software because it combines the following features that set it apart from other solutions: Centralized hotel information: GIATA Drive offers a centralized platform for accessing and managing comprehensive hotel information, including images, descriptions, and amenities. This eliminates the need for multiple sources and streamlines the hotel content management process. Real-time updates: GIATA Drive ensures that hotel information is always up-to-date with real-time updates. This ensures accuracy and consistency across all distribution channels. Seamless integration: GIATA Drive seamlessly integrates with various hotel technology systems, such as property management systems (PMS), central reservation systems (CRS), and channel managers. This enables efficient data exchange and automation. Enhanced distribution: GIATA Drive facilitates efficient content distribution to a wide network of online travel agencies (OTAs), global distribution systems (GDS), and other sales channels. This helps hotels reach a larger audience and maximize their visibility. Improved guest experience: GIATA Drive contributes to an improved guest experience by providing accurate and up-to-date hotel information. This helps guests make informed decisions and enhances their overall satisfaction. These unique features make GIATA Drive a valuable tool for hotels, travel agencies, and other businesses in the hospitality industry.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
GIATA Drive stands apart from its competitors in the hotel content management and distribution space due to several key differentiating factors: Extensive Distribution Network: GIATA Drive boasts a vast network of over 20,000 sales channels, including major OTAs, tour operators, metasearch engines, and GDSs, ensuring maximum reach for hotel content. Multilingual Content Management: GIATA Drive supports content management in 25 languages, facilitating seamless communication with a global audience and enhancing the guest experience. Comprehensive Content Types: The platform enables efficient management and distribution of various content types, including images, facts, amenities, descriptions, and room-type tags. Focus on Visual Content: GIATA Drive emphasizes the importance of visual storytelling, offering specialized features for managing and optimizing hotel images, including room-type tagging. Integration with Major Platforms: The platform integrates seamlessly with leading industry players such as Booking.com, Expedia, Google, and TripAdvisor, streamlining content distribution and management. Analytics and Insights: GIATA Drive provides hotels with valuable analytics and insights, enabling them to track content performance, identify areas for improvement, and make data-driven decisions. Dedicated Support: The company offers dedicated customer support to assist hotels in maximizing the benefits of the platform and resolving any issues that may arise. While other solutions may offer some of these features, GIATA Drive's combination of extensive distribution network, multilingual support, comprehensive content types, focus on visuals, integrations, analytics, and dedicated support makes it a unique and compelling choice for hotels seeking to optimize their content management and distribution strategies.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Integration: Seamless integration with your property management system, channel manager, and other critical systems is vital to avoid data silos, manual workarounds, and potential errors. Workflows: Make sure the product or service enhances your current workflows rather than disrupts them. Consider factors such as ease of use, training requirements, and customer support.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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GIATA has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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