The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Novera Payment Solutions shines .
Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, Novera Payment Solutions users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Experience Enhancements
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Payment Processing Speed
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Customer Support
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Integration Capabilities
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Third-Party Integrations
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Approval Process
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Novera Payment Solutions |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
| Segment | Novera Payment Solutions |
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|---|---|---|
| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
| Segment | Novera Payment Solutions |
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|---|---|---|
| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
Choosing between Novera Payment Solutions and Zil Money hinges on your hotel’s specific payment processing needs. Both aim to facilitate financial transactions but differ significantly in features, user feedback, and market presence. Novera claims to offer comprehensive payment handling, yet it holds no reviews, making its reliability uncertain. Conversely, Zil Money has amassed over 50 reviews, with recent feedback emphasizing ease of use, support, and a broad feature set. Given the data, Zil Money provides a clearer, more proven solution.
Zil Money, with a high review count and recent positive ratings, is your stronger choice for hotel payment processing. Novera Payment Solutions remains unreviewed, making its claims difficult to validate, and its lack of user feedback diminishes confidence. For hotels prioritizing ease, support, and proven features, Zil Money offers a trustworthy platform. If you’re seeking an established, user-rated solution, go with Zil Money.
Novera Payment Solutions aims to handle multiple types of payments, including credit cards and ACH transfers, but it currently has no reviews or ratings. Zil Money, on the other hand, offers a broad array of payment features, including PayPal, Apple Pay, Google Pay, and contactless payments, backed by over 50 reviews. The absence of recent reviews for Novera makes its reliability uncertain, whereas Zil Money’s recent feedback and high NPS score of 8.57/10 demonstrate consistent user satisfaction.
Both platforms promise to streamline payments, but Novera’s lack of user feedback leaves its actual performance and ease of use unverified. Zil Money’s reviews highlight its straightforward interface and quick onboarding, making it a dependable choice for hotels seeking proven functionality. The question remains: do you want to gamble on an unreviewed platform, or choose the well-supported option?
If your hotel needs a straightforward payment processor that handles ACH, credit card payments, and e-commerce solutions, Novera’s offerings might seem appealing. However, without any reviews or recent user feedback, it’s difficult to assess its effectiveness or support quality. Zil Money is better suited if you want a platform with a proven track record, including features like multi-currency settlements, recurring payments, and contactless options, backed by over 50 reviews and a high rating.
Hotels that prioritize reliability, ease of onboarding, and extensive features should lean toward Zil Money. Conversely, if your hotel is exploring new, untested solutions without concern for proven user satisfaction, Novera may be worth a trial—though this comes with considerable risk.
Novera Payment Solutions scores zero in ease of use and onboarding, with no reviews or user feedback to gauge its interface or integration process. Zil Money, rated 4.5/5 for ease of use and 4.16/5 for onboarding, receives consistent praise for its intuitive platform and straightforward setup, reducing the learning curve for your team. Reviewers mention how quickly they could integrate and start processing payments.
Edge: Zil Money.
Novera Payment Solutions offers no documented features, leaving its capabilities unverified. Zil Money provides 15 features, including pay-by-link, recurring payments, multi-currency settlements, contactless payments, and payment splitting—features that address a wide range of hotel financial operations. Notably, Zil Money supports Apple Pay, Google Pay, PayPal, and American Express, which Novera does not list.
Given the extensive feature set and recent positive user feedback, Zil Money clearly leads in capabilities. Edge: Zil Money.
Novera Payment Solutions has no reviews or support ratings available, making it impossible to evaluate its support quality or responsiveness. Zil Money’s support scores 4.5/5, with users describing its support team as responsive and helpful despite some suggestions for faster response times. Many reviewers appreciate the ongoing assistance, which helps streamline their financial operations.
Edge: Zil Money.
Neither Novera Payment Solutions nor Zil Money currently lists verified integrations or partners, making direct comparison difficult. Zil Money’s platform, however, supports API access and connects with multiple accounting tools, while Novera’s integration footprint remains unverified. This limitation reduces flexibility for hotels seeking extensive third-party software connections.
Edge: Zil Money, for its broader integration potential and documented API support.
Zil Money, with 54 reviews and a recent NPS score of 8.57/10, is the better-rated platform by hoteliers. Its users appreciate ease of use, support, and feature richness, especially in the context of ongoing operations. Novera has zero reviews, so no ratings or user sentiment data exist, making it impossible to assess hotel satisfaction.
Edge: Zil Money.
Novera Payment Solutions does not disclose pricing details, suggesting either custom quotes or a lack of transparent pricing. Zil Money charges a flat fee of $400, with no specified monthly or per-room costs, and offers a 15-day free trial. The transparent pricing of Zil Money enables better budget planning for your hotel.
Not ideal if your hotel needs proven, reviewed solutions or reliable support, as Novera currently provides no user feedback or documented features.
Not ideal if your hotel requires integrations with specific proprietary systems not supported by Zil Money or if you need an FDIC-insured banking platform.
Novera Payment Solutions aims to serve as a comprehensive payment processor but currently lacks reviews or proven performance data, making it a risky choice for hotels. Your best bet is Zil Money, which boasts over 50 recent reviews, high satisfaction ratings, and a robust feature set tailored to diverse financial needs.
If your hotel values proven user satisfaction, ease of use, and extensive capabilities, Zil Money is the clear choice. Conversely, if you’re willing to take a risk on an unreviewed platform and negotiate custom solutions, Novera might be worth exploring—but only with caution and clear expectations.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Novera Payment Solutions |
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| Starting Price | — | From $400/mo |
According to HTR's product database, Novera Payment Solutions and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Novera Payment Solutions |
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| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| Partial Capture | ||
| Pay by Link | ||
| Recurring Payments |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Novera Payment Solutions and Zil Money share many core Payments Processing Software features, but each has unique capabilities. Novera Payment Solutions offers 0 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Novera Payment Solutions: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Novera Payment Solutions has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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