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What are the ways that tablets can be leveraged to improve the guest experience? Selecting a guest tablet provider may seem intimidating, but it is simpler than expected by keeping in mind a few key points for consideration - experience, cost and ROI, reliability, and guest satisfaction. Not many vendors excel at all of these points at the same time.  You want to find a company that has built the platform (including hardware) completely from the ground up, specifically with hotel in mind. This means that they have worked through most of the initial challenges of developing a great product, un... Read the full Guest Room Tablets software overview

10 Best Guest Room Tablets

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Hoteliers voted SuitePad as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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SuitePad

HotelTech Logo score
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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SuitePad re-defines the way hotels connect with guests. In the hotel room of the future, you’ll find the guest directory, telephone, TV remote, newspapers, room service menu, an...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted SuitePad as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteliers voted Crave Interactive as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Crave Interactive (Tablets)

HotelTech Logo score
HT SCORE
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Digitally connect with your guests and enable access to all your Hotel services through an in-room tablet. Simple and intuitive our in-room tablets are proven to increase revenue;...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Crave Interactive as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteliers voted INTELITY as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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INTELITY In-Room Tablets

HotelTech Logo score
HT SCORE
89 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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With In-Room Tablets, hotel and casino guests can effortlessly access services and amenities without ever needing physical contact with staff. INTELITY offers both luxury android ...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted INTELITY as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteliers voted Volo as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Volo

HotelTech Logo score
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Volo is an in-room tablet solution that gives your guests interactive, touchscreen access to all of your hotel amenities. Volo proves to be a profit center, not a cost, by drivin...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Volo as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteliers voted Betterspace GmbH as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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better.tab (by Betterspace)

HotelTech Logo score
HT SCORE
68 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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The digital guest directory supports you in being the perfect host, by offereing your guests special services and relieving your employees. Your guests find information about the ...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Betterspace GmbH as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteliers voted Bowo as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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BOWO Guest Room Tablets

HotelTech Logo score
HT SCORE
63 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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BOWO is the most advanced hospitality solution on the market when it comes to traveller experience. We help hoteliers in their strategy (upsell, communication, digital marketing...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Bowo as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteliers voted Manet Mobile Solutions as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Manet

HotelTech Logo score
HT SCORE
59 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Manet is a digital solution consisting of a SaaS platform addressed to hotel managers and a communication gateway connecting them with guests, by using an app or a customized gues...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Manet Mobile Solutions as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteliers voted POSHIE as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Poshie

HotelTech Logo score
HT SCORE
55 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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POSHIE provides an interactive in-room guest tablet for room service ordering, communications phone and chat, hotel & city information and booking services. Being multi-languaged,...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted POSHIE as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteliers voted Hoteza Limited as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteza HotPad

HotelTech Logo score
HT SCORE
7 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hoteza’s HotPad hotel technology solution is a multilingual guest service application designed especially for the room-based tablets. This interactive guest room entertainment s...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Hoteza Limited as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Hoteliers voted IRiS Systems as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Guest Valet Tablets by iRiS

HotelTech Logo score
HT SCORE
5 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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iRiS is a global leading Enterprise Applications Platform Provider creating innovative mobile and web solutions for the Hospitality industry. iRiS is multi-tenanted, cloud-hosted ...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted IRiS Systems as the #1 Guest Room Tablets provider in the 2021 HotelTechAwards
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Recent Guest Room Tablets Articles

Netflix Casting, Digital Games, and the Future of Digital Entertainment in the Hotel Room

by
Gregor Herz
1 month ago

Keeping guests entertained has always been part of a hotel’s requirements—especially at resort and leisure hotels. Evening entertainment, free cable TV, and on-site activities such as table tennis or pool were all classic hotel entertainment options, but what will the 21st century bring for hotel entertainment? Outside the world of hotels, digital entertainment has grown to become the largest media industry in the world. The video game market is valued at a staggering $65 billion in the US this year alone, and Netflix earned a whopping $25 billion in revenue in 2020, and 2021 looks set to be another bumper year. But, with such drastic changes happening outside of the hotel room, it’s about time more efforts were made to bring entertainment like Netflix casting, digital games, and other forms of modern digital media to the hotel room. In this article, we’ll highlight just how hoteliers can utilize modern digital media channels to improve the stay for hotel guests and bring the hotel experience in line with the modern world.   Bringing Hotel Rooms into the 21st Century As things currently stand, hotel rooms usually have a TV with access to cable or satellite TV subscriptions, but beyond this, there’s usually very little in hotel rooms to keep hotel guests entertained while they’re there. Now, you may be asking, “why would a guest stay in a hotel just to spend their time in the room? Surely they’ll spend most of their time outdoors?”. This is a valid argument, but what if the weather is bad for their entire stay? What if they have young children who need to be constantly kept entertained? Or what if the idea of chilling out in a hotel room, catching up on their favorite Netflix shows, and ordering room service, is what appeals to them the most? By assuming that there’s a low demand from guests to have access to modern digital media in the hotel room, hoteliers are unwittingly losing out on the potential to drive revenue from in-house outlets. If hoteliers keep guests engaged and content in their hotel room, they’re more likely to stay on-site, and maybe order room service or decide to eat in the hotel restaurant. This is a massive financial incentive for hoteliers to improve the level of digital entertainment in hotel rooms.   Casting Netflix and Other Platforms Straight to the Hotel TV  With account-based streaming now being the preferred way for many people to consume their favorite shows, it opens up a new array of possibilities for hoteliers. Casting—when a user streams content from their personal device to another device like a TV—is a hugely popular form of watching shows on platforms such as Netflix, Amazon Prime, Hulu, and Disney+. However, due to security concerns over the possibility of guests’ account details being stolen, many hotels don’t offer this cutting-edge technology. For hoteliers that really want to offer their guests a seamless experience, where they can continue watching Tiger King or The Queens Gambit in their hotel room from where they left off at home, there are some solutions out there. SuitePad’s SuiteCast solution, for example, gets around the security issue by automatically logging out and deleting any user details data between guest stays, effectively overcoming one of the biggest blockers for this kind of technology. By enabling guests to take their home streaming experience into the hotel room, hoteliers will demonstrate that they understand what guests really want—more control over their hotel stay experience. If guests want to spend their time adventuring outdoors, that’s fine, but equally, if guests want to stay in their room, binge-watching The House Wives of Beverly Hills and ordering room service, there should be nothing stopping them!   Digital Gaming in the Hotel Room Of course, watching TV isn’t the only pastime people enjoy—gaming is now one of the biggest multimedia activities in the world. Yet, this is another feature that many hotel rooms lack. Access to high-speed internet and the development of state-of-the-art gaming systems means people can now fight dragons, play football, or race cars with their friends in a virtual world. So why haven’t hotels adapted to add gaming to the hotel room experience? One answer could be down to logistics. Many hotels lack the WiFi infrastructure necessary to enable high-speed gaming in all rooms. With the development of high-speed internet and 5G moving at an incredible rate, it won’t be long before this barrier is overcome, but for the time being, this is a realistic barrier for hoteliers. Another answer is that hoteliers currently have no way of ensuring that guest’s details are kept private. Much like using a Netflix of Amazon Prime account, gamers store sensitive data on online profiles that allows them to play from wherever they are. The problem for hotels is that there are currently no solutions that allow guests to log into their Playstation, Xbox, or Steam account with the knowledge that they will be securely logged out. As gaming becomes equally as big as watching TV in the modern world, hotel tech companies will need to think of ways to bring high-quality gaming into the hotel room in a secure and convenient way. This is one area that we expect will develop in the next five years or so.  However, not all guests crave fast graphics and online gaming. Many guest room solutions actually enable guests to play simple games in the hotel room—and they are very popular. The popularity of these simple yet addictive games just goes to show that there is a demand for gaming in the hotel room. Data from SuitePad, which provides games on their guest room tablets, shows that many people still enjoy playing games as a pastime. The most popular game played on SuitePad devices in 2020 was Memory, which clocked up over 100,000 sessions among hotel guests using SuitePad devices. In second and third places came Sudoku and Chess which both clocked in at just over 76,000 sessions. Considering this was a year when fewer people were staying in hotels, these numbers suggest that there is a demand for more interactive entertainment options for guests in the hotel room. It also shows that despite being offered more modern games such as Angry Birds, many guests still prefer the timeless classics.   Providing Convenience by Giving Guests More Control There are things hoteliers can do right now to make the in-room entertainment experience more convenient for guests. For example, centralizing some of the hotel room’s features is a good example. Many people actually now use their smartphones to control their TV, and it won’t be long before many TV companies phase TV controls out altogether—they’re just another unnecessary piece of equipment cluttering people’s homes. Using smart devices to control TVs also enables a much greater depth of control. For example, you can search for programs using filters such as genre and language, and you can have an overview of the TV schedule on your smart device screen rather than needing to flick through channels to find something to watch. These solutions are already available for hotels. SuitePad TV Control is one example, but this feature is also popular across many in-room tech providers. For hotels that want to quickly improve the in-room entertainment experience that guests have at their hotel, this is a great quick win that can be implemented at short notice and for a nominal fee.   Breaking into the Digital Hotel Room Market Although there are many options out there for hoteliers, it’s important that they still offer some of the original in-room entertainment options that guests have come to expect. Right now, not everyone has a Netflix subscription, so hotels should still offer cable TV options. However, as more and more services continue to be offered on digital platforms, cable TV, and other legacy entertainment options will become obsolete. In this sense, investing in digital entertainment options for your hotel should be done sooner rather than later, as your competitors will soon be making these investments, and you don’t want to be left behind at a time when the industry is going through such profound change. If you’re an enthusiastic and innovative hotelier, you’ll need to start assessing your future hotel room entertainment options now. No doubt offering innovative entertainment ideas will drive business, but whether you are a hotel chain or an independent hotel, creating these high standards will make you and your brand an industry leader. If you’re serious about offering better hotel room entertainment, now is the time to strike, because this space is soon to be one of the hottest areas in modern hotel technology.  

Crave Interactive Named 2018’s Top Rated Guest Room Tablet Provider in the HotelTechAwards

by
Hotel Tech Report
2 years ago

February 12, 2018 -  Hotel Tech Report has named Crave Interactive 2018’s top rated Guest Room Tablet provider based on data from thousands of hoteliers in more than 40 countries around the world.  Over 100 of the world’s elite hotel technology products competed for a chance to win this prestigious title. The HotelTechAwards platform (by HotelTechReport.com) leverages real customer data to determine best of breed products that help hoteliers grow their bottom lines. “In the age of smartphones and smarthomes guests increasingly expect their hotel rooms to be smart, too.  Tablets not only provide a frictionless control experience for guests upon arrival but have been proven to drive increased ancillary revenue and incredible ROIs.  Las Vegas hotels have historically been technology mavens because of their immense profitability, scale and technical requirements.  The Vegas market has understood the importance of in room tablets for years, now we’re seeing venture capital flood into the space and Crave is well positioned to capitalize on the trend,” says Hotel Tech Report’s Adam Hollander. Crave Interactive is poised for sustained growth in 2018. Hoteliers frequently cite Crave’s increasingly dominant market position globally.  While the company’s foundation is in the U.K. they’ve got installations across the USA, Panama, Costa Rica, St Lucia & Mexico.  Scaling a hardware business globally is no easy feat and Crave has executed with precision. Crave also has leading integrations with platforms like HotSoS (by Amadeus) and Quore to streamline guest service culture on property. To read the full review and more, head to Crave's profile on Hotel Tech Report

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Recent Guest Room Tablets News & Community Updates

SuitePad Partners with hotelkit to Boost Staff Response Time to Guest Requests

SuitePad
3 days ago

By incorporating hotelkit’s innovative technology, SuitePad is looking to help improve the speed of response to guest requests placed via its tablets – with notifications passed directly to those staff who are able to action them.The aim of SuitePad’s offering is to increase both guest satisfaction and hotel efficiency, operating as a convenient, one-stop concierge. Its in-room guest tablets act as digital guest directories, enabling access to key hotel services, including F&B ordering, laundry services, in-room entertainment, control of room cleaning services, and all-important information on hotels and their surrounding areas. With hotelkit’s integrated technology, any requests made via the tablets will be responded to far more quickly.     Furthermore, its functionality allows recipients to not just share guest messages, but it also allows them to discuss it behind the scenes in a comments section/@-function – enabling them to deliver a more personalised, tailored experience through enhanced communication. Messages can also be sent to groups of employees, thereby increasing the chance of a swift response – with users easily able to accept or decline requests.As a hotel operations platform, hotelkit looks to streamline internal communications and processes. Staff will be using the platform for other day-to-day tasks, with the integration now meaning that messages from Suitepads will appear in their usual hotelkit work environment, making it easier for the staff to manage. Moritz von Petersdorff-Campen, Co-Founder and Managing Director of SuitePad, said: “SuitePad is designed to improve the guest experience and by partnering with hotelkit, we aim to make response times to guest requests that bit quicker – thereby doing more to improve their experience during their stay. What hotelkit delivers offers a perfect solution for us and we’re excited to partner with them as it helps to add yet another layer of enhancement to our services.”Marius Donhauser, Founder & CEO of hotelkit, said: “hotelkit is all about making the work life of a hotel employee as easy as possible by streamlining internal communication and processes. Thanks to the interface with SuitePad, even the communication with guests can now be handled quickly and easily within one platform. Various requests posted by the guest within SuitePad are directly forwarded to the responsible team member within hotelkit to ensure a quick and smooth completion. Which leaves everyone happy – guests and hotel teams.”

Hotel Metropole Monte-Carlo Partners with INTELITY to Deliver Mobile-First Guest Experience

INTELITY
5 days ago

INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff management platform, announced today a new deal with Hotel Metropole Monte-Carlo in Monaco. The renowned Mediterranean property will deliver contactless service for guests through a branded mobile app with robust capabilities including mobile check-in, that adds another layer of convenience and safety for guests and team members. Built on land once owned by Pope Leon XIII, the Hotel Metropole Monte-Carlo debuted in 1886 and offers 125 rooms and suites. The Belle Époque palace embodies the old-world glamour and modern allure of Monte-Carlo and combines an elegant heritage with Mediterranean freshness. Renowned for impeccable service, the hotel’s new app will enable guests the ability to tailor their experience before, during, and after their stay. The app will allow guests to check in before they arrive, enabling a more modern arrival experience for both the guest and hotel team members.  “At Hotel Metropole Monte-Carlo, we’ve long prided ourselves on delivering a thoroughly luxurious, exceptional standard of service, but implementing the INTELITY platform will allow us to raise the bar even higher,” said Serge Ethuin, General Manager at Hotel Metropole Monte-Carlo. “Between the self-service technology and convenience it provides to guests and the operational automation it offers team members, we’ll be able to exceed expectations and elevate the guest experience in a new way.” Using the mobile app, guests will have access to an array of digital amenities and services throughout their stay. They’ll be able to find hotel and amenity information, make dining, spa, and activity reservations, order food, schedule touchless deliveries, communicate with hotel team members, and more–further elevating the entire guest experience.  “We couldn’t be more excited to partner with Hotel Metropole Monte-Carlo,” said Benjamin Keller, INTELITY SVP of Sales. “This glamourous property is known for their innovative and personalized service and has so much to offer guests. Now travelers will be able to access it all in just a few taps thanks to the INTELITY app. That’s exactly the kind of modern, contactless experience guests are coming to expect in 2021.” In addition to receiving a four-star rating from the prestigious Forbes Travel Guide, the property is also a member of the Leading Hotels of the World collection of luxury hotels and resorts. In tandem with Leading Hotels’ Healthy Stays commitment to provide enhanced cleanliness standards and protocols for more than 400 worldwide members, the mobile app developed by INTELITY will enable Hotel Metropole to continue to deliver the highest standards for guests.  

Digitization Continues: Limehome Launches SuitePad Across the Board

SuitePad
1 week ago

● Another touchpoint in the hotel stay is digitized● Services can be booked directly from the hotel room● limehome optimizes the feedback process with SuitePadThe limehome digital hotel concept is furthering the technological development of its design apartments and is now using SuitePad devices from the provider of the same name in all its design apartments. After testing the concept last year in selected locations, SuitePads will be available in all 500 bookable apartments across Germany, Austria, and Spain in 2021. The Munich start-up has been using SuitePads in ten of its apartments since April 2020. limehome is now digitizing another crucial part of the travel experience—the guest directory. At a glance, travelers can now receive all relevant information about their stays such as information on the apartment, the surroundings, or information about the check-in and out process. Above all, the range of services is made even easier for guests. They can now book additional services such as extra cleaning or fresh towels using the digital platform. In addition, guests can find useful information such as restaurant or bar recommendations, or information on day trips in the local area using the in-room tablets. Entertainment offers can also be preinstalled on the SuitePads.Josef Vollmayr, co-founder and managing director of limehome said: “The SuitePad is the perfect addition to our technology-based apartments. In this way, we digitize another important part of the stay and ensure that guests can communicate with us even faster and give us their feedback more easily”.SuitePads create another important digital contact point with the brand. While limehome deliberately dispenses with a classic reception and hotel staff, SuitePads offer the possibility to send personalized messages to guests to address travelers directly at an individual level. Using push notifications and pop-ups such as check-out reminders, limehome can improve the guest experience for all that enter their apartments. Simultaneously, limehome enables an open and above all efficient feedback culture. Guests can easily communicate suggestions, praise, or criticism via the SuitePad devices, allowing any negative feedback to be quickly processed and taken into account. Moritz von Petersdorff-Campen, co-founder and managing director of SuitePad said:“With an extremely progressive and digital approach, limehome creates a completely new concept that would hardly be economical for traditional hotels. Anyone who thought that this staffless approach would result in lower guest satisfaction has been proven wrong. limehome’s approach to technology shows that the focus is on the guest experience and guest communication. We are an ideal match and we look forward to supporting limehome in the future."

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Guest Room Tablets Category Overview

What are the ways that tablets can be leveraged to improve the guest experience?
Selecting a guest tablet provider may seem intimidating, but it is simpler than expected by keeping in mind a few key points for consideration - experience, cost and ROI, reliability, and guest satisfaction. Not many vendors excel at all of these points at the same time. 
You want to find a company that has built the platform (including hardware) completely from the ground up, specifically with hotel in mind. This means that they have worked through most of the initial challenges of developing a great product, understands how to keep costs low with a high ROI to hotels, and understands the guests needs intricately to ensure consistent satisfaction.
For info on guest room technology trends, questions that you should ask vendors and more download the 2020 Hoteliers Guide to Guest Room Tablets
How can guest room tablets improve profitability and efficiency?
Lowered Operating Costs
  • Remove the need to print any paper - ever again
  • Make changes to content instantly - not waiting for new prints to be distributed
  • No need to push paper under doors to communicate with guests
Increased Revenues
  • Guests rarely know all the services you have to offer - a tablet provides that
  • Promote Hotel services, for example pushing the restaurant (that’s a little too quiet tonight) or a cancellation in The Spa,
  • Promote late check out’s, or extended stays (with a discount) or your other properties? 
  • Busy periods ahead? Does it have dynamic pricing - can you yield pricing in room service and minibar instantly (just like you do on rooms)
Optimized Operations
  • Instant guest messaging - No need to push paper under doors with paper messages, saving both time and effort, but keep guests informed.
  • Directly integrate to ticketing platforms, eg HotSOS and Quore. Guest requests for towels etc can be sent directly to the member of staff on duty, and allows managers to better optimize staff on duty.
What are the most important features of guest room tablets?
  • Ease of Use: Does the in-room tablet have a help button? Is it intuitive to use. An easy to use user interface is absolutely key to improving the guest experience 
  • Bespoke Hardware: Only bespoke hardware designed for Hotel room should be considered at in-room tablets. Consumer devices are not fit for purpose in a Hotel bedroom. There are few suitable docking devices, charging options are often stolen and they include external ports to encourage hacking. Also - designs change too often. 
  • Remote Support Remote: monitoring & remote software update capability is imperative when choosing a vendor. Imagine being asked to send someone to every room to update the tablets software? When tablets are “hidden” in a hotel room they are not easy to access by hotel staff if they need to be updated. Your vendor must therefore have developed Android OS and remote support capability. 
  • Statistics and Dashboard: Tablet’s can provide a window into the guest activities so effective statistics and reports by your chosen vendor is extremely important.
What are the critical integrations that my hotel will need when selecting a tablet provider?
  • Property management system: PMS integrations are not normally required unless it’s imperative to allow the guest to view their bill on a tablet. Some vendors can generate personalized content on their tablets without the need for a full PMS integration 
  • Restaurant POS: Having a POS integrated directly into the tablet allows hotels to greatly optimize their revenue streams and staff. For example room service orders are processed more efficiently, and up selling options are easily added to boost revenues. 
  • Hotel operations software: Allowing guests to quickly and easily make requests is a major benefit of in-room tablets. Integrating guest messaging services and ticketing request system allow managers to better optimize staff, reduce costs and increase guest satisfaction.
What makes great guest room tablets?
The ROI can vary based on the type and size of hotel as well as services offered, but nearly all hotels that have installed in-room tablets report a positive and measurable ROI, typically in excess of 300%. The combination of in-room cost savings, optimization of staff and expanded revenue streams all great contribute to the ROI of in-room tablet systems.
Make sure that you choose an in-room tablet solutions that is easy to install. Some companies will deliver tablets ready to be plugged in and connected to the wifi. It is best to choose a tablet supplier that offers their services via the cloud and 24/7 remote support for the rare occasions there is an issue with the system.
Hotels need to be in control of the content, once it has been set up by the vendor. It’s imperative that hotels can update their own content on the tablet when the need arises.
For pricing info on guest room technology trends, FAQs and more download the 2020 Hoteliers Guide to Guest Room Tablets
How long does it usually take for a hotel to implement new guest room tablets?
Most Hotels would expect to have a system installed 6-8 weeks after signing contracts, they are obvious exceptions, as some larger properties may include a lot more content to setup.