10 Best Guest In-Room Tablets for Hotels

Author img Jordan Hollander
| Last updated
25 PRODUCTS REVIEWED
736 HOTELIERS SURVEYED
We’ve surveyed 736 hoteliers across more than 47 countries to understand which are the best In-Room Hotel Tablets vendors, along with everything you need to know in order to buy the right In-Room Hotel Tablets for your hotel (including our 2024 In-Room Hotel Tablets Guide). We also aggregate key decision criteria data including integration availability, partner ecosystem, expert recommendations and more (learn more about HTR’s ranking methodology).
Get recommendation Image
FREE TOOL
Let us find the right In-Room Hotel Tablets for you
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
In-Depth Guide

What are In-Room Tablets in Hospitality

Are you looking to add in-room tablets to your guest rooms to create a digital menu of your hotel's services and generate more ancillary revenue? The gold standard in guest experience is creating a frictionless and seamless experience where guests can easily access information, communicate with staff and place requests intuitively without having to search for answers or wait on hold and that's exactly what in-room tablets offer.
Finding the right In-Room Hotel Tablets solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best In-Room Hotel Tablets vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more. (including our 2024 In-Room Hotel Tablets Guide)

In-Room Hotel Tablets Vendor Shortlist

Each property has different characteristics, needs, preferences and budgets. Use the filters below to instantly analyze thousands of reviews to find the perfect fit for your hotel.

Hotel In-Room Hotel Tablets Recommendations

Find the Best In-Room Hotel Tablets for Your Hotel

No matching results


No matching results


Sort by
  • Featured Fit: The default sort first shows vendors who are actively looking to connect with hotels in your region and then secondarily by Premium Members and HT Score.
  • Ht Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
  • Popularity: Sorts listings by number of user reviews and reported installs, most to least.
Scanning global dataset to personalize your results

SuitePad

4.6 (280 reviews)
Ht score logo 100 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
winner logo badge 2024 WINNER
Hoteliers voted SuitePad as the #1 In-Room Hotel Tablets provider in the 2024 HotelTechAwards
Learn more
Helping hotels engage their guests in a digital world.
View Profile

Crave Interactive

4.5 (167 reviews)
Ht score logo 95 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
second finalist logo 2024 FINALIST
Hoteliers voted Crave Interactive as the #2 In-Room Hotel Tablets provider in the 2024 HotelTechAwards
Learn more
Leave your guests with a lasting impression.
View Profile

Volo

4.8 (69 reviews)
Ht score logo 44 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Engage and delight your guests with touchscreen access to all of your amenities.
View Profile

Hoteza

Interactive in-room tablet solution
View Profile

Tapendium

Integrated Digital Compendium that boosts hotel revenue and reduces costs
View Profile

INTELITY

4.6 (62 reviews)
Ht score logo 77 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Offer guests digital access to your property’s services, amenities, dining, and more, with our in-room hotel tablets.
View Profile

Bowo

4.7 (51 reviews)
Ht score logo 84 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Their stays are unique, make them memorable.
View Profile

Betterspace GmbH

4.5 (81 reviews)
Ht score logo 77 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
The smart guest directory is your digital concierge, sales manager, travel guide and much more.
View Profile

Aavgo

4.7 (11 reviews)
Ht score logo unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
A Self-service platform empowering hotels to function without conventional front desk
View Profile

Manet Mobile Solutions

Manet is the fully customized digital concierge for your guests
View Profile
BENEFITS

What are the ways that hotel tablets can be leveraged to improve the guest experience?

Interactive hotel tablet technology in guest rooms can be an extremely high ROI hospitality technology investment.  Some hotels may be looking for hotel tablets to act as a form of digital concierge.  Others may be looking to upsell goods and services like F&B, room service, or spa outlets.

Selecting a guest tablet provider may seem intimidating, but it is simpler than expected by keeping in mind a few key points for consideration - experience, cost and ROI, reliability, and guest satisfaction. Not many vendors excel at all of these points at the same time. You want to find a company that has built the platform (including hardware) completely from the ground up, specifically with hotel in mind. This means that they have worked through most of the initial challenges of developing a great product, understands how to keep costs low with a high ROI to hotels, and understands the guests needs intricately to ensure consistent satisfaction. For info on guest room technology trends, questions that you should ask vendors and more download the 2022 Hoteliers Guide to Guest Room Tablets

 

How can guest room tablets improve profitability and efficiency? 

1. Lowered Operating Costs

  • Remove the need to print any paper - ever again
  • Make changes to content instantly - not waiting for new prints to be distributed
  • No need to push paper under doors to communicate with guests

2. Increased Revenues

  • Guests rarely know all the services you have to offer - a tablet provides that
  • Promote Hotel services, for example pushing the restaurant (that’s a little too quiet tonight) or cancellation in the spa
  • Promote late check out’s, or extended stays (with a discount) or your other properties? 
  • Busy periods ahead? Does it have dynamic pricing - can you yield pricing in room service and minibar instantly (just like you do on rooms)

3. Optimized Operations

  • Instant guest messaging - No need to push paper under doors with paper messages, saving both time and effort, but keep guests informed.
  • Directly integrate to ticketing platforms, eg HotSOS and Quore. Guest requests for towels etc can be sent directly to the member of staff on duty, and allows managers to better optimize staff on duty.
FEATURES

What are the most important features of guest room tablets?

  • Ease of Use: Does the in-room tablet have a help button? Is it intuitive to use. An easy to use user interface is absolutely key to improving the guest experience 
  • Bespoke Hardware: Only bespoke hardware designed for Hotel room should be considered at in-room tablets. Consumer devices are not fit for purpose in a Hotel bedroom. There are few suitable docking devices, charging options are often stolen and they include external ports to encourage hacking. Also - designs change too often. 
  • Remote Support Remote: monitoring & remote software update capability is imperative when choosing a vendor. Imagine being asked to send someone to every room to update the tablets software? When tablets are “hidden” in a hotel room they are not easy to access by hotel staff if they need to be updated. Your vendor must therefore have developed Android OS and remote support capability. 
  • Statistics and Dashboard: Tablet’s can provide a window into the guest activities so effective statistics and reports by your chosen vendor is extremely important.
IMPLEMENTATION

How long does it usually take for a hotel to implement new guest room hotel tablets?

Most Hotels would expect to have a system installed 6-8 weeks after signing contracts, they are obvious exceptions, as some larger properties may include a lot more content to setup.

FAQs

Hoteliers Also Ask

- Property management system: PMS integrations are not normally required unless it’s imperative to allow the guest to view their bill on a tablet. Some vendors can generate personalized content on their tablets without the need for a full PMS integration. Typically when a guest performs check-in, the tablet should be tied to their reservation in real-time in order to add relevant products and services to their folio automatically. - Restaurant POS: Having a POS integrated directly into the tablet allows hotels to greatly optimize their revenue streams and staff. For example, room service orders are processed more efficiently, and up-selling options are easily added to boost revenues. One of the key functions of guest room tablets is to drive more in-room dining orders through the use of merchandising and special offers. How do your guests order room service? - Hotel operations software: Allowing guests to quickly and easily make service requests is a major benefit of in-room tablets and streamline hotel operations. Integrating guest messaging services and ticketing request system allow managers to better optimize staff, reduce costs and increase guest satisfaction. - Guest room automation: Many luxury hotel guests expect room controls to be tied into the tablet-like they experience at home with systems like Crestron. Even more affordable solutions have gone mainstream like Google Nest and travelers expect this convenience while on the road. Smart rooms have gone fully mainstream. - Hospitality TV: A significant amount of time that guests spend in room goes towards watching TV so having tablets that can double as a TV remote can potentially cut down on confusion and deliver a high tech experience. The pandemic has
The ROI can vary based on the type and size of hotel as well as services offered, but nearly all hotels that have installed in-room tablets report a positive and measurable ROI, typically in excess of 300%. The combination of in-room cost savings, optimization of staff and expanded revenue streams all great contribute to the ROI of in-room tablet systems. Make sure that you choose an in-room tablet solutions that is easy to install. Some companies will deliver tablets ready to be plugged in and connected to the wifi. It is best to choose a tablet supplier that offers their services via the cloud and 24/7 remote support for the rare occasions there is an issue with the system. Hotels need to be in control of the content, once it has been set up by the vendor. It’s imperative that hotels can update their own content on the tablet when the need arises. For pricing info on guest room technology trends, FAQs and more download the 2022 Hoteliers Guide to Guest Room Tablets

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .

Keep up with the latest hotel tech tips, trends and insights with HTR’s monthly newsletter, theRewind

Join 50,237 executives from top brands like Accor, Marriott, Viceroy, Shangri-La, Rosewood, Expedia and AirBnB and get the latest innovations and insights delivered to your inbox once a month.

Transparency is our policy. Learn how it impacts everything we do.

Mission
Our mission is to speed up pace of innovation and adoption of technology in the global hotel industry to make it one of the most digitally savvy and efficient industries on the planet.
Vision
Our vision is to make Hotel Tech Report the starting point for every tech stack decision within the global hotel industry from small B&Bs to major chains.

We sell different types of products and services to technology companies to help them educate buyers, build their brand and grow their install base. These services are usually sold through bundled membership packages but are also sold a la carte and include: sponsored content, advertising, lead generation and marketing campaigns. While members do receieve many benefits to help improve their presence ranging from enhanced premium profiles to review collection services—membership status and sponsorship do not influence the HT Score ranking methodology in any way.

To learn more about our marketing services, visit our partner site

We rank products based on our proprietary ranking algorithm, the HT Score. The HT Score is an aggregated score out of 100 that is relative within each category that is intended to encapsulate key variables in the buying process including: customer ratings & reviews, partner ecosystem, integration availability, customer support, geographic reach and more.

Similar to REVPAR for hotels, the HT Score is intended to be a normalizing metric to be able to better compare different vendors. Instead of rate and occupancy, the two prinmary drivers are a blend of review quantity and average ratings. Also similar to REVPAR, the HT Score is a metric to aid in decision making but is not intended to be used as a sole factor when selecting vendors.

To learn more about the HT Score ranking methodology, visit our HT Score documentation and changelog

Maintaining independence and editorial freedom is essential to our mission of empowering hoteliers.

Core Hotel Tech Report content is never influenced by vendors and sponsored content is always clearly designated as such. Our team will only write sponsored content about products that we have either (1) demoed (2) gathered extensive user research on or (3) used ourselves.

To further protect the integrity of our editorial content, we keep a strict separation between our sales teams and authors to remove any pressure or influence on our analyses and research.

HTR crowd sources tens of thousands of verified reviews every year and aggregates hundreds of thousands of other data points ranging from expert recommendations to product integrations data which are instantly analyzed and made available to millions of hoteliers around the globe to discover, vet and research digital products for free on the platform to make technology decisions faster, easier and less risky-thus speeding up the pace of global innovation and adoption of technology.

Choosing the right software for your hotel depends on dozens of variables many of which can be quantified based on the characteristics of your property but many of which also come down to personal preference. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? HTR is designed to offer dynamic filters to quickly be able to personalize the data set to your characteristics. We also break down hotels into key segments/personas based on common property characteristics that typically service as indicators that drive similar product decisions which are intended to help you save time and quickly identify the best match for your hotel or portfolio.

While HTR’s data set is constantly growing making its recommendations more representative and accurate over time, our programatic recommendations based on the HT Score, data and segment popularity are intended to serve as a tool for you to leverage in the buying journey but do not replace thorough due dilligence and research. No two hotels are alike and most purchasing decisions also include personal preferences which is why we highly recommend that buyers consider a minimum of 3-5 vendors during the research processthat you get live demos and price quotes from to be able to make an informed decision.