10 Best Hotel Keyless Entry Systems 2024

Author img Jordan Hollander
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We’ve surveyed 484 hoteliers across more than 54 countries to understand which are the best Hotel Keyless Entry Systems vendors, along with everything you need to know in order to buy the right Hotel Keyless Entry Systems for your hotel (including our 2024 Hotel Keyless Entry Systems Guide). We also aggregate key decision criteria data including integration availability, partner ecosystem, expert recommendations and more (learn more about HTR’s ranking methodology).
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In-Depth Guide
What is Mobile Key in the Hotel Industry?
A mobile key in the hotel industry refers to a digital key that guests can use to access their hotel rooms via a smartphone app. This technology replaces traditional physical keys or key cards and enhances security and convenience for both guests and hotel staff. By downloading the hotel’s app and completing a secure check-in process, guests can unlock their rooms with just their smartphones, often benefiting from additional features such as remote check-in and check-out, and the ability to manage reservations. Mobile keys are part of a broader trend towards digital and contactless services in the hospitality industry, aimed at providing a smoother and more modern guest experience.
Finding the right Hotel Keyless Entry Systems solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best Hotel Keyless Entry Systems vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more. (including our 2024 Hotel Keyless Entry Systems Guide)
Hotel Keyless Entry Systems Vendor Shortlist
Each property has different characteristics, needs, preferences and budgets. Use the filters below to instantly analyze thousands of reviews to find the perfect fit for your hotel.

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  • Featured Fit: The default sort first shows vendors who are actively looking to connect with hotels in your region and then secondarily by Premium Members and HT Score.
  • Ht Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
  • Popularity: Sorts listings by number of user reviews and reported installs, most to least.
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4.7 (125 reviews)
Ht score logo 100 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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winner logo badge 2024 WINNER
Hoteliers voted Goki as the #1 Hotel Keyless Entry Systems provider in the 2024 HotelTechAwards
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Streamline Operations, Secure Access. Transforming Hotels, Hostels & Airbnbs.
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Access Control, Time & Attendance, Workforce Management, Hospitality Locking Solutions and Physical Access Systems
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4.7 (142 reviews)
Ht score logo 62 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Mobile Access offers guests a whole new hotel experience. Convenient and secure, there's no need for physical keys or keycards.
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Cost-effective, secure and easy-to-implement mobile key solution to enhance your brand's loyalty and guest's satisfaction.
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4.6 (27 reviews)
Ht score logo 87 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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4SUITES - Making Hotels Smarter and Guests Happier | The Future of Easy, Secure Room Access for Quick Succes
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4.3 (79 reviews)
Ht score logo 86 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.
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Stunning Locks. Seamless Service. Sensible Pricing. Flexible Financing.
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4.7 (39 reviews)
Ht score logo 77 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Streamline the check-in process for both guests and staff with mobile apps and mobile key.
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FLEXIPASS Keyless Mobile Access
4.7 (33 reviews)
Ht score logo 70 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Keyless Door Opening Experiences
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Keyless entry solutions for hotels, guesthouses and hostels.
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How can keyless entry help hotels improve profitability and efficiency?
  • Guest Convenience: A key benefit for hotel guests is the convenience of using their own smart device as a secure room key to access their room, eliminating the need to keep track of a physical key and the worry of losing it. It also saves time for guests by allowing them to check in remotely and go directly to their room upon arriving at the property, skipping the queue at the front desk. 
  • Increased Security: In addition to the advanced digital encryption that is built in to Mobile Keys, the solution provides added security, since a guest’s smartphone is less likely to be misplaced than a plastic keycard and typically is password-protected by the user, providing a secondary layer of digital security. Should a guest lose their phone, Mobile Keys can typically be instantly revoked through the system and reassigned in real time by the hotel staff. Remote keyless entry can enable your hotel team to improve security via security system and access remote control and manage access even when off property.
  • Added Revenue Opportunities: Mobile Key solutions are typically app-based, allowing hoteliers to offer and promote a variety of revenue-generating amenities, services and offers to maximize ancillary room revenue. This, includes room upgrades, internet, room service, restaurant & spa bookings and other optional on-property offers. Since the Mobile Key is used often by the guest to access the room, it encourages download and frequent use of the app, maximizing the resulting revenue opportunities available within the app.
  • Meeting Modern Guest Expectations: Hotels aim to go one step further, to exceed the guests' expectations so far, so they know exactly what to expect before arrival. To save time and patience, keyless entry technology will certainly simplify and facilitate their stay. Checking-in online, receiving a digital key on their smartphone, accessing all hotel services directly through the mobile application, and going directly to their rooms without waiting at the front desk is just that. Plus, additional information about accommodation equipment, Wi-Fi, parking, and transportation to nearby places will help them know what to pay attention to before the trip, or make a travel plan.

  • Sustainable Solution: Considering that a keyless entry system has no cost compared to plastic key cards or regular keys, and doesn’t involve the plastic material consumption, it contributes drastically to cost-effectiveness and sustainability. This can be especially beneficial for environmentally conscious guests, but also attractive as it provides them with proof that the hotel is fully aware of the environment preservation, such as, for example, the accumulation of plastic waste. Sustainable solution is equally useful for hoteliers and guests. Anyway, it’s in the hotel's interest to rationally distribute costs and build a positive reputation among guests, which naturally leads to profitability. 

  • Enhancing Loyalty and Security: If guests' safety is improved, their loyalty is also increased. This is inseparable considering their undisturbed and peaceful stay that makes them come back again at some point. In addition to not being lost like physical keys, digital keys each have a unique code for the guest, making them an authorized user of the accommodation, and giving them a personalized experience they may not be used to. Even in case of loss, the system can provide a new password. Such a sense of security increases the chance of a lasting relationship between the hotel and the guest.

What are the most important features of mobile keys for hotels?
  • Future-proof Technology: When comparing Mobile Key solutions, hotels must bear in mind whether a particular platform can provide a level of security that meets the highest industry standards, and that it can be easily and affordably updated as technology evolves. The provider they choose should have a track record on innovation and timely release of the most advanced upgrades, as relevant and reliable new security technologies emerge. Keyless locks are mainstream in home security to open door handles and are increasingly being used beyond the smart home.  Hotels can future proof their properties by staying up to date with the latest in home technology trends.
  • Flexible and Modular Solutions: As each property has different needs for security and locking solutions, hoteliers should select a Keyless Entry locking system provider that offers various ways to implement the solution, either via integrated software, though a hotel’s own mobile app or through certified third-party providers. 
  • Training and Onboarding Capabilities: As a relatively new technology, the success of Mobile Key and Keyless Entry at any given property is highly dependent upon its adoption by staff and guests. Hoteliers considering implementing Mobile Key should identify a partner that offers adequate consultation, training and educational materials on how to implement and use the system, as well as how to encourage its use by guests, in order to get the best ROI. 
  • Financial Security and Backing: Due to the rapidly growing demand for Keyless Entry, there are many providers in the marketplace today and many others emerging. To ensure the most reliable and stable solution, hoteliers should seek out providers that are backed by a trusted and financially secure company that has a long history of success and support in the industry. 
  • Service and Support: Coverage Since the hotel industry is a global one, properties and groups - especially those with properties in more than one region - should make sure their chosen vendor provides adequate service and support in every property’s local area. It is therefore best to choose a global provider of Keyless Entry and Digital Key services to ensure the best ongoing support.
What are the typical pricing models and ranges that I should budget for?
  • Hardware Expense. Most hotels already have hardware from major locks providers.
  • Implementation & Training. $5,000-$20,000.  Many vendors are waiving implementation fees due to COVID.
  • Monthly Subscription. $1-$3 per room per month
What does the typical implementation timeline and process look like to go live?

Varies by property.  Mobile key vendors are typically able to deploy solutions remotely, resulting in a faster and more efficient delivery for hoteliers. During the implementation process, vendors work in close cooperation with customers which means that hoteliers get to know solutions better and vendors get a hands-on understanding of what the hotel's specific needs are. Depending on the solution, the whole process usually only takes 30-90 days.

Hoteliers Also Ask
Hotel guests save valuable time by skipping the front desk and going directly to their rooms and unlocking the lock with their own smart device. They also enjoy the convenience of not having to keep up with a physical key. Mobile Key also reduces the workload at the front desk, freeing up staff to concentrate on more valuable guest services and engagement. Guests also benefit from increased security since Mobile Keys are housed on the user’s personal smart device, which is typically password-protected, it is inherently more secure. Digital keys are also encrypted to ensure that only authorized users can gain access to a guest room or other assigned areas.
A Mobile Key is a digitally encrypted ; that resides on a mobile device, smartphone, tablet or wearable key fob, allowing the authorized user to gain access to secured doors or other physical or digital access points within a property. The advancement of this mobile technology and its successful application of digital keys within the hospitality industry has led to a rapidly growing trend toward Keyless Entry. This innovative solution allows hotel guests to check in and access their assigned guest room immediately upon arrival via smart lock, unlocking the door with their mobile device via the Mobile Key and thus eliminating the need to visit the front desk. Some mobile keys operate via touchscreen keypad and others via bluetooth smart key. The solution works by generating an encrypted digital key that is transmitted to users’ smart devices and safely stored in a key vault on a mobile app. When presented to the appropriate door lock, the app then transmits digital key information over a secure communication channel, ensuring that only authorized users are able to gain access. When Keyless Entry is implemented at a property, both guests and authorized staff members enjoy the convenience of using their smart device as a secure key to access assigned areas of a property without the need to carry or keep track of a separate physical key.
When selecting a mobile key technology provider for their property, hotels should consider the following steps: Identify Needs: Begin by understanding the specific requirements of the hotel. Assess the desired functionality, such as mobile check-in, digital key access, and contactless room entry, that will enhance the guest experience and streamline hotel operations. Research Providers: Explore various mobile key solution providers in the hospitality industry. Look for established companies like OpenKey, ASSA ABLOY, or OpenKey, which have experience in mobile key technology and offer reliable lock systems and access control solutions. Evaluate Compatibility: Assess the compatibility of the mobile key technology with the existing infrastructure and property management system (PMS). Ensure the chosen provider's solution integrates seamlessly with the hotel's PMS and other hotel systems to enable real-time communication and accurate guest information. Analyze Functionality: Review the features and functionality of the mobile key technology. Consider aspects such as mobile app usability, Bluetooth or near field communication (NFC) capabilities for door lock communication, and the ability to provide keyless entry to guest rooms and other hotel areas like the parking garage. Consider Security: Prioritize the security of the mobile key technology. Verify that the provider utilizes robust encryption protocols, secure APIs, and reliable access management systems to safeguard guest room access. Check Vendor Support: Evaluate the level of technical support and customer service provided by the mobile key tech provider. Ensure they offer timely assistance for any issues that may arise during implementation or ongoing use of the solution. Review User Experience: Seek feedback from other hoteliers or colleagues in the industry who have implemented the same or similar mobile key technology. Assess their experience with the provider's solution and inquire about guest satisfaction, ease of use, and any challenges faced during implementation. Request Demos and Trials: Request demos or trials of the mobile key technology from shortlisted providers. This will allow hotel staff to experience the solution firsthand and assess its performance, user-friendliness, and compatibility with existing hotel systems. Consider Cost and ROI: Evaluate the cost structure of the mobile key solution, including upfront fees, recurring charges, and potential integration costs. Consider the return on investment (ROI) in terms of improved guest satisfaction, operational efficiency, and reduced reliance on physical key cards. Make an Informed Decision: After considering all the above factors, select the mobile key tech provider that best aligns with the hotel's needs, offers a reliable solution, provides excellent customer support, and delivers the desired functionality and security. By following these steps, hotels can choose the right mobile key tech provider and enhance their guest experience, streamline operations, and improve overall guest satisfaction.

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