Never miss a call or booking again.
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PolyAI Voice Assistant
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
PolyAI Voice Assistant
Unranked in Call Center Software
Take bookings and answer questions with a guest-led voice assistant that mimics your best agent and never misses a call.
Not yet recommended by any hotels
PolyAI has 0 reviews from Bangladesh so we’re unable to verify that they operate in your local market.
What is PolyAI?
Founded in 2017 | Headquarters in United Kingdom | 160 employees
PolyAI Voice Assistant is an enterprise virtual voice assistant that mimics your best member of staff and never misses a call. Designed to take bookings and answer questions, this powerful tool engages in natural conversations with customers to address their needs effectively. PolyAI Voice Assistant understands customers regardless of their phrasing or tone, ensuring seamless and accurate interactions. By integrating this AI-driven solution into your operation, businesses can elevate customer service, reduce wait times, and ensure that client inquiries are handled promptly and professionally.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of PolyAI products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
PolyAI Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
PolyAI Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by PolyAI
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
PolyAI's Provided Description:
"Take bookings and answer questions with a virtual voice assistant that mimics your best member of staff and never misses a call. PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it."
FAQs
Capabilities
Delight Customers with Conversational Bookings
Delight Customers with Conversational Bookings
Take bookings and answer questions with a virtual voice assistant that mimics your best member of staff.
Effortless Food Ordering Over the Phone
Effortless Food Ordering Over the Phone
PolyAI voice assistants accurately take down order information including menu items, allergy information, extras and special requests.
Make Use of Data Like Never Before
Make Use of Data Like Never Before
Track conversations with our live dashboard to make truly data-driven decisions Access data around capacity and optimise your seating arrangements based on customer demand. Listen to call recordings and get real-time alerts for sudden changes in volume.
Features
Reservations & Booking Management
4/5 features
Guest Service & Concierge
4/5 features
PolyAI Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, PolyAI Voice Assistant is the #3 most trending product in the Call Center Software category (out of 13) and the #319 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morePolyAI’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
PolyAI Pricing
Pricing Available By Request
PolyAI has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Support
Unverified
PolyAI has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Ease of Use
0.0/5
Customer Support
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ROI
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