Ratings Snapshot
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Ranked #3 out of 254 in Property Management Systems
Oracle Hospitality has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Luxury Hotels 117 verified reviews89%
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Branded Hotels 80 verified reviews89%
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Resorts 70 verified reviews90%
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City Center Hotels 47 verified reviews89%
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Boutiques 33 verified reviews81%
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Bed & Breakfast & Inns 15 verified reviews97%
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Hostels 13 verified reviews94%
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Airport/Conference Hotels 9 verified reviews94%
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Limited Service & Budget Hotels 8 verified reviews96%
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RV Parks & Campgrounds 5 verified reviews90%
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Vacation Rentals & Villas 4 verified reviews93%
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Casinos 3 verified reviews87%
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Motels 1 verified reviews90%
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Extended Stay & Serviced Apartments 1 verified reviews100%
Oracle OPERA PMS Overview
Oracle OPERA PMS Overview
OPERA Property Management Suite (Opera PMS) is an enterprise property management system for hotel operations and distribution based on cloud technologies. Secure, scalable, and mobile-enabled, the platform offers the comprehensive capabilities hotels need to deliver great guest experiences, improve operating efficiency, and enhance employee productivity. OPERA brings to the cloud the power of the ...
About Oracle Hospitality View website
Founded in 1977 | Headquarters in Columbia, Maryland | 6000 employeesOracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise...
Other Products by Oracle Hospitality
Integrates with
- Staff Collaboration Tools
- Reputation Management
- Guest Messaging Software
What customers love about Oracle OPERA PMS
Front Desk Agent in West Hollywood (United States)
Basic not very advance in initial presentation (windows). It takes some practice to get a handle in the product. Some aspects are self explanatory, while others led to you to further investigation.
Sales & Marketing Manager in Palo Alto (United States)
It keeps your information saved and organized, easy user for any level of education, as the most important it saves your time too instead of creating excel sheets
Front Office Manager in Erlanger (United States)
Easy to use and train. Integrates well with Marriott software family. Support is universally available.
Expert Q&A and Partner Recommendations
What does this product or service do well?
With the great support of the Oracle Partner Network Team we have been able to bring our integration, mySimpleClient Guest Registration, to the next level. We are now able to support customers running on Oracle Hospitality Cloud PMS.
by Sabrina Frech (mySimpleClient GmbH) on February 01, 2023
See more answers (56)Showing all answers to: "What does this product or service do well?"
December 13, 2022, Olga heard from clients about the
OPERA solutions allow hoteliers to orchestrate the many facets of their business—including reservations, loyalty, and sales and catering—to elevate guest service and increase profitability. Designed for flexibility, OPERA is the perfect fit for hotels of a...
December 21, 2022, Cesar has tried the
All tasks needed at a hotel or hotel chain levels, from inventory control, Multiproperty, connectivity with 3rd party solutions, reporting and analytics, Food & Beverage solutions, Coud services, etc.
December 19, 2022, Francis has tried the
Hotel PMS and Upsell capability. Oracle OPERA is one of the most comprehensive PMS software solutions on the market. The company's level of experience is extensive and highly valuable to any implementation and/or integration.
December 19, 2022, Artem heard from clients about the
OHIP support team was responsive and helpful during our work on the integration with Opera PMS. Their slack channel turned out to be the most convenient way to communicate. Thank you very much for your cooperation.
December 18, 2022, Sonali heard from clients about the
We have had extensive experience as a partner working with Opera PMS both on premise as well as cloud. We have built out several interfaces over the years including OHIP with Opera Cloud and have had a smooth experience with respect to onboarding, solving chal...
December 14, 2022, Jacob heard from clients about the
We integrated our SasS product with Oracle Cloud via OHIP and there were plenty of endpoints for us to interact with in order to customize the integration to our and our customer's needs. The postman collection was very helpful.
December 14, 2022, Shafquat occassionaly uses the
Equipped with a full set of features and possibilities to adapt to different business scenarios. It's very easy, intuitive, and User friendly. They offer some really good robust API that helps other vendors to have seamless connectivity.
December 13, 2022, Sofia occassionaly uses the
It allows you to see the status of the hotel regardless of where you are. An innovative hotel management cloud that empowers the modern hotelier to improve performance, maximize revenue and speed wait time.
December 13, 2022, Morris regularly uses the
Opera PMS and Simphony POS are the best known and most used products in hospitality and F&B environments, that allow the staff of a property to easily achieve their daily flows, including reservations, loyalty, sales and catering, menu ordering, payments, etc....
December 13, 2022, Marco regularly uses the
It's amazing how easy and effectively is connecting to Oracle's PMSs, especially Opera Cloud, that is writing a new page in the integrations history, making our life as a partner and integrator easier
December 12, 2022, Adir heard from clients about the
OPERA is one of the most advanced PMS's we have the pleasure of working with. Specifically now with OHIP, it's very easy to connect to, pull date from, and sync data back into it. This makes integrations a breeze and is a crucial element of selecting a PMS.
December 12, 2022, Joonas heard from clients about the
Allows hotels to easily manage their Meetings and events operations, food & beverage items and meeting room inventory. It is well connected to many 3rd party solutions like with MeetingPackage that allows the online sales of M&E with direct connectivity to Ope...
December 12, 2022, Mattia heard from clients about the
Opera PMS is a complete and advanced suite for hotels, it unlocks value for different type of users by delivering insightful reports and clear inventory overview (FOMs, Revenue, Housekeeping and Leadership). The PMS can be adapted to the needs of the property...
December 12, 2022, Stephen regularly uses the
The new OHIP platform for Opera Cloud is an evolutionary advance for hotel property management system connectivity. The partner documentation and sandbox allow partners to integrate their software easily and effectively, broadly expanding the possibilities fo...
December 08, 2022, Sudheer heard from clients about the
Oracle Opera PMS helps hotels deliver awesome guest experiences and improve staff efficiency. They have been a great partner with HelloShift, offering hoteliers the essential software to enable guest engagement and operational efficiency.
December 05, 2022, Cristina heard from clients about the
With the Oracle Hospitality integration platform and the support offered by the integrations team , Slack channel available, it has become so much easier to complete the integration with any of the 3.500 APIs available. Overwhelming thanks to the direct hel...
December 05, 2022, Sharon regularly uses the
Working with Opera Cloud OHIP integrations allows an easy to provision, seamless integration that allows us to work with quickly and efficiently on new integrations and enhancing functionality for both the hotel staff and the service they deliver to their gues...
December 01, 2022, Peter regularly uses the
Opera really is the industry standard! Often copied but never equalled. I always say that if you see an Opera stand at a trade conference their sub-header says it all "40 years of experience" - it really can do just about anything you need it to do.
December 01, 2022, Niall regularly uses the
The Opera PMS is our favored PMS for integrations. We have a lot of experience with OWS and we are also integrating with the new OHIP interface which allows even more areas of functionality to be made available to partners.
December 01, 2022, Gonzalo regularly uses the
It's been very easy to integrate with them and the support has been fenomenal. The system has a wide set of capabilities and puts you in control of everything through a friendly API. For us It's been a huge win and we are glad to be part of the Oracle Hospital...
November 25, 2022, Martin heard from clients about the
This PMS is very well designed for multi-property purposes. The housekeeping module is very clear and increases the efficiency of the hotel's staff. It can be connected to many other tools and make your softwares work together.
November 25, 2022, Matti occassionaly uses the
Oracle OPERA Property Management System is widely used globally because it fulfills many needs of different venue operators. If you are a hotelier, you probably know Oracle OPERA PMS. It is the bedrock of data management for many worldwide.
November 25, 2022, Markus regularly uses the
Great PMS. Overall sophistication of the system catering to all complex operational challenges. Obviously its long market presence gives it a large credibility and makes them a dear partner for us. Together we bring attribute-based selling and dynamic & featur...
November 17, 2022, Gokcay regularly uses the
Enterprise Management Easy and best software to manage chain properties Support Sales & Catering. Sales & Catering is Opera's customer and event management platform and integrates directly with the main PMS application. ... Multi-Property Support. ... Mobile T...
November 10, 2022, Augusto has tried the
Both the PMS and the POS are some of the most widely used systems all over the world, if not the most. They are very well known by pretty much everybody in the industry and they are one must-have integrations for any hotel software provider.
November 03, 2022, Stephen heard from clients about the
In my view, Opera is the most comprehensive of all hotel PMSs around. The integration protocols and certification process was extremely comprehensive and thorough. The Oracle network has been very useful in providing information and assistance
November 25, 2021, Tomas regularly uses the
Opera is a property management that orchestrates hotel operations, manages guest preferences, room inventory, and rates is a complex enterprise-level solution for large hotel operations yet leaves space for business partners focused on specific areas such as g...
November 18, 2021, Ryan heard from clients about the
Oracle Hospitality Integration Platform makes it easy for us as a partner to directly integration with Oracle OPERA PMS, and it creates a very tight integration between Akia and OPERA. With OHIP, we are able to sync our reservations for hotelier into Akia in ...
August 13, 2021, Albert has tried the
Getting all the data we need to interact with hotels working with Oracle PMS hasn't been easy so far but now seeing Oracle taking the effort to create a next gen integration platform it's so great. The developer portal is fantastic and the way to integrate wit...
July 16, 2021, Mike heard from clients about the
Oracle Hospitality's Opera is a leading PMS' in the hospitality industry, and we know first hand that the Oracle Hospitality Opera PMS captures a significant amount of relevant marketing data from their property clients.
July 12, 2021, Rodd has seen a demo of the
OPERA PMS provides hoteliers of all sizes and complexities with a functionality rich application to manage their business and drive revenue growth through intuitive screens and guest centric focus.
June 17, 2021, David occassionaly uses the
The Opera PMS is the benchmark of the industry for a reason. It is incredibly full-featured and is used by leading hotels around the world. The various features in terms of reservations, blocks, inventory, packages, dynamic rates, and the type of custom pric...
June 14, 2021, Ribhu occassionaly uses the
So far, one of the smoothest integration experienced we have had. Thanks, Opera Cloud Team for innovating where it was needed the most! Documentation is well written and APIs are thoughtfully designed. Every use case that we could think of, was possible with ...
June 10, 2021, Lucien occassionaly uses the
As an integration partner, I worked a lot with the Oracle team to connect with their API. What OHIP does well is that it provides us with a wide range of resources that allow us to collect and control every aspect and function within the Opera PMS. Their API i...
December 18, 2020, Xavier heard from clients about the
As partners of Oracle we are certified with this solution. From our point of view this product is one of the leaders on the market as PMS solutions. Robustness and reliability are one of its main characteristics
December 09, 2020, Rob regularly uses the
Eigen has integrated payments into both Oracle OPERA PMS and Oracle MICROS Point of Sales over numerous deployments. The Oracle products have the most comprehensive feature set in the industry and their products are rock solid and dependable . Oracle's well ...
November 17, 2020, Virginie heard from clients about the
Oracle Hospitality and F&B is a great partner to work with many reasons: - International presence - Richness of the OPI integration with Adyen - Large experience in both the hospitality and F&B business - Knowledgeable and friendly sales team
November 13, 2020, Hannah heard from clients about the
Opera is a long-time integration partner of ours and we’ve had nothing but good experiences with their team. Their PMS and POS are extremely reliable and their integrations are strong: together, we’ve worked to enable full-flow mobile check-in and check-ou...
November 09, 2020, SEROM regularly uses the
I was grateful that we were provided constructive feedback related to our newly-developed products. The engineer helped us by keeping track of our process and details so that the product could be more user friendly.
November 06, 2020, Haley heard from clients about the
Oracle Hospitality's OPERA PMS is a system for all types of lodging properties. It has deep functionality, an easy to use interface, and mobile-enabled services. OPERA PMS is a robust platform that helps hotels grow.
October 29, 2020, Olga heard from clients about the
Oracle Hospitality offers a robust suite of technology for the travel industry. Their solutions optimize hotel management and offers innovative solutions that accelerate growth for clients, from independents to global chains.
October 26, 2020, Joonas regularly uses the
Opera Sales & Catering / PMS allows hotels to run their Group and Meetings & Event business efficiently. We highly recommend Opera for all hotels and venues that are heavy on Meetings & Events business as well as group business. Our core at MeetingPackage is t...
October 22, 2020, Alexander heard from clients about the
A high performing product in terms of reliability, user experience, surface and innovative strength!!! Thanks for the great support! It was a very fast and professional way of the integration process!
October 04, 2020, Vassilis occassionaly uses the
Even though Opera has been around for quite some time there is a real could transformation taking place. The new Opera API's are taking shape and comprehensive. For us as a vendor connecting is getting easier by the day. Furthermore we have yet to see a PMS th...
September 29, 2020, Elizabeth regularly uses the
Our interface between Optii and Opera PMS allows us to share guest information with our users as well as constant room status updates. This important guest information allows our users to take excellent care of their guests and use our hotel service platform ...
September 25, 2020, Charlie occassionaly uses the
OPERA is the most feature-rich PMS product on the market. Given it’s flexibility, it also is built to be future-proof as things change in hospitality. We see that hotels of all sizes are having success with OPERA.
September 24, 2020, Tzafrir heard from clients about the
With Oracle's OPERA OXI Interface, UpStay can perform its magic on a fully automated and scalable basis. Opera allows UpStay to deploy 100% of its functionality to help hotels to optimize inventory, sell more upgrades and unlock untapped revenues.
September 17, 2020, Pernilla heard from clients about the
As an Oracle Hospitality Gold Partner and integration partner we can confirm that OPERA has the ability to easily customize functions based on the hotel's needs. Through the Zaplox integration, OPERA users are able to offer guests a contact-free mobile guest j...
September 18, 2020, Jawad regularly uses the
Proper operation requires a complete and reliable system, period. Opera has set too many standards in this industry and has survived the test of time. It has gone through many evolution, and it is still undergoing new ones. As a property management system, Ope...
September 17, 2020, John regularly uses the
It has an amazing depth to it so that just about all scenarios are catered for. It has a good structure and is easy to understand how it all fits together. All in all it is a stable and solid product with some great support.
September 17, 2020, Thomas regularly uses the
OPERA Property Management Suite just offers a breadth of functionality and options. It is a robust and reliable systems that offer integrations to pretty much every other hotel technology used in the industry.
September 08, 2020, Valyn occassionaly uses the
Opera is known for its functionally rich PMS, providing critically important features to larger or more complex properties. Nor1, the industry's leading upsell provider, has thousands of customers using Opera, and our two-way, real-time integration with Opera...
September 03, 2020, Mike has tried the
Oracle encourages independent integration partners like GuestTraction to provide services to improve both the guest experience and hotels profitability. In the COVID-19 world, this enables hotels to adjust their operation to meet new demands while improving e...
September 03, 2020, Isobel regularly uses the
NextGuest CRM (Serenata IntraWare GmbH) have a 20+ years history of co-operation with Oracle Hospitality. The robust two-way integration that exists between our platforms allows us to gather the information that we need to provide our CRM customers with in dep...
September 01, 2020, [email protected] heard from clients about the
Opera PMS is the marketing leader PMS because it offers the very deep functionality required to manage all types of hotels in the most geographies. This enables hotel companies with a global footprint to have a PMS solution that will meet their needs plus it ...
September 01, 2020, [email protected] heard from clients about the
Opera PMS is the marketing leader PMS because it offers the very deep functionality required to manage all types of hotels in the most geographies. This enables hotel companies with a global footprint to have a PMS solution that will meet their needs plus it ...
What differentiates this product or service from the competition?
You can reach out to the technical experts at any time, no need to create any tickets. That provided such a fast response time whenever we needed additional information or assistance. The Oracle Partner Network Team truly stands out with their passion and it was a pleasure working with them.
by Sabrina Frech (mySimpleClient GmbH) on February 01, 2023
See more answers (56)Showing all answers to: "What differentiates this product or service from the competition?"
December 13, 2022, Olga heard from clients about the
Oracle Hospitality technology connects event sales, guest rooms, management, and POS—delivering the integrations hoteliers need to create exceptional experiences. Oracle Hospitality has a global presence with more than 40,000 active sites worldwide.
December 21, 2022, Cesar has tried the
OHIP.. Oracle Hospitality Integration Platform is an open Platform to connect externally with other vendors in the hotel tech ecosystem. This guarentees that the core solution (opera) never gets obsolete. Also their. Also their cloud services OCI is a real clo...
December 19, 2022, Francis has tried the
The Nor1 Upsell solution can generate substantial incremental income for an operator not fully focused in this area while enhacing and simplifying the process for those already recognising the vast potential in this area. VenueLytics has been able to integrat...
December 19, 2022, Artem heard from clients about the
OHIP support team was responsive and helpful during our work on the integration with Opera PMS. Their slack channel turned out to be the most convenient way to communicate. Thank you very much for your cooperation.
December 18, 2022, Sonali heard from clients about the
As a partner, we are always able to get on-time support from the Oracle team to solve technical challenges as well as from the Oracle sales and solution engineering teams. We also appreciate the marketing platform from Oracle that helps us widen our reach. Con...
December 14, 2022, Jacob heard from clients about the
The support that the OHIP team provided was very helpful. The dedicated slack channel made communication between our team and theirs very easy and was key to the implementation of the integration. Thanks.
December 14, 2022, Shafquat occassionaly uses the
Opera offers a great level of customization for users to be able to adapt to their different business use cases. Ability to export/exchange business-critical information in various methods, you can customize your new reports more elastically and efficiently.
December 13, 2022, Sofia occassionaly uses the
An innovative hotel management cloud that empowers the modern hotelier to improve performance, maximize revenue and speed wait time. Efficient customer service available all year round.
December 13, 2022, Morris regularly uses the
- Most complete suite of products that cover all the necessities of the hospitality and F&B markets - Open API that allow the development of endless third party solutions for their customer - Oracle team is very helpful and proactive
December 13, 2022, Marco regularly uses the
The interface with Opera Cloud, based in OHIP, is a real "wow effect" on our common customers, in a few minutes we can do the hotel Onboarding, thanks to the available technology. In a single session hotels are already starting using the interface, and consecu...
December 12, 2022, Adir heard from clients about the
OHIP for us as partners is a total game-changer. The ease of use, the simplicity of integration - and of course, the dedicated partner support and attentiveness is simply superb! Oracle is a fantastic partner and we are happy to be connected to it.
December 12, 2022, Joonas heard from clients about the
Opera is much more broadly used than other PMS vendors. With the integration to MeetingPackage also with earlier versions of S&C as well as with the new OSEM clients can utilise the connectivity either through OWS or OHIP to integrate with MeetingPacakge.
December 12, 2022, Mattia heard from clients about the
The depth of the product is its main advantage, multiple features are available for every use case the hotel sees in different departments: reception, F&B, Wellness and more. As of today, 100+ solutions are integrated to its interface OHIP and the number is go...
December 12, 2022, Stephen regularly uses the
Two things: 1. the OHIP platform has excellent documentation and sandbox capabilities which make self service integration a reality; 2. the team and community supporting the integrations - helpful, available (via their Slack channel) and knowledgeable.
December 08, 2022, Sudheer heard from clients about the
Oracle Opera PMS has an open and extensive API that allows them to easily expand their core service with the services from their partners. Their integration and customer service teams are very helpful, both to the partners as well as their hotel customers.
December 05, 2022, Cristina heard from clients about the
The professionalisation of the integration platform and the ability of "Do it yourself with the Oracle Hospitality integration platform and all the services made available for the partner. Also the new business model makes makes it more affordable for the cl...
December 05, 2022, Sharon regularly uses the
Ability to be self-service on the provisioning of the OHIP environments and gives us the flexibility of growing our integration and functionality with the need to go through extensive certification processes.
December 01, 2022, Peter regularly uses the
Because Opera has been around for so long there's literally nothing that a hotel might want to do that Opera hasn't done before. As a specialist OHIP and OWS integrator we love the fact that they have a consistent API that works the same right across the world...
December 01, 2022, Niall regularly uses the
The Opera PMS has a world wide reach and we are reaching more and more clients because we interface with the Opera PMS. Opera also offers a wealth of configuration options which means our hotelier clients can customise Opera to suit their specific needs.
December 01, 2022, Gonzalo regularly uses the
This product is widely used world wide among the major brands, that gives the integrators exposure to that audience allowing to collaborate by bringing new and innovative services to Hospitality operators. The system offers a very broad set of features which i...
November 25, 2022, Martin heard from clients about the
The main strengths of Oracle Opera system are the number of features, the connectivity, and the reliability of the customer support team. As it is one of the biggest software in it's market, you can trust them to ensure a better efficiency of your hotel.
November 25, 2022, Matti occassionaly uses the
Among many things, Oracle has a robust Sales & Catering module that can be used to handle event management and Meetings & Events -related business. MeetingPackage has a lot of data and features relating to M&E sales, and not many PMS providers can take this mu...
Front Office Manager in Biloxi (United States)
I like the overall interface because it seems and handles easy enough. My property personel that manage the system for our hotel does a terrible job.