Oracle OPERA PMS
4.4 (406 REVIEWS)
Abhilash, Sabrina, Olga + 62 more experts recommend Oracle Hospitality
Read RecommendationsOracle OPERA PMS
4.4 (406 REVIEWS)
Ranked 2 (out of 272) in Property Management Systems
OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
89% recommended by 417 hotels
Melia Hotels, Wyndham, Minor Hotels & 414 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Oracle OPERA PMS is the #2 most trending product in the Property Management Systems category (out of 272) and the #85 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreOracle Hospitality has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Guest focused PMS
Banquets & events
Room service & upgrades
Custom reporting
Cloud Digital Assistant
Cloud Digital Assistant
The OPERA Cloud Digital Assistant helps users execute routine tasks and activities such as house status, room management, and reservations. Hotel staff can use their mobile devices to query the chatbot for information on operations data or hotel analytics, or to perform tasks such as check-in and check-out or housekeeping room updates.
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Other
Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Success Stories
Oracle Hospitality doesn’t have any case studies available
References
"The Oracle Hospitality Simphony solution at a management level has helped to identify the client in a more customized way, and logically we can also detect, what are their preferences? What are their needs? Previously, we couldn’t do that. So, that closer experience, plus our understanding the client as a person, allows us to provide a better service."
"Our guests are definitely having a quicker, more seamless experience with Simphony."
"We’ve had people literally crossing the room to thank us for improving the stability and performance of our systems. The move to the cloud and the upgrade to the latest version of Oracle Hospitality OPERA Property Cloud Service has significantly improved our operation here at glh Hotels—our operations teams are now able to plan for the future with high levels of confidence in our technology"
"Business travelers and tourists acknowledge Geisel Privathotels as a traditional Munich family-run business with modern concepts and first-class service. Oracle Hospitality Suite is the only solution available in the market that offers the performance we require without any compromises."
""After having such great success utilizing Nor1’s eStandby Upgrade® across Highgate's entire portfolio of hotels, we now consider it a mainstay in our upgrade strategy. Once the other components of the Nor1 Merchandising Platform, eXpress Upgrade™ and CheckIn Merchandising™ became available to Highgate, we anticipated that implementing them across our independent hotels would not only expand upon eStandby's success, but provide additional operational benefits as well. We were not disappointed. Everyone at Highgate has been absolutely delighted that both the early performance results and the synergies associated with utilizing an integrated upgrade platform have exceeded our expectations.""
""Nor1 CheckIn Merchandising is a necessity at every hotel. Since implementing, we have seen monthly room upsell revenue increases of up to 750%. The program has a responsive and impressively efficient user interface that is simple to navigate and use, and a team behind it that has been beyond responsive and supportive. I highly recommend this tool to all hoteliers.""
Featured Customers
Popularity by Segment
Size
225 | X-Large (200+ room)
145 | Large (75-199 room)
42 | Medium (25-74 room)
5 | Small (10-24 room)
3 | X-Small (1-9 room)
Type
199 | Luxury Hotels
143 | Branded Hotels
93 | Resorts
75 | City Center Hotels
50 | Boutiques
23 | Bed & Breakfast & Inns
22 | Hostels
20 | Limited Service & Budget Hotels
18 | Airport/Conference Hotels
8 | RV Parks & Campgrounds
7 | Casinos
6 | Motels
6 | Vacation Rentals & Villas
3 | Extended Stay & Serviced Apartments
Region
160 | Asia Pacific
153 | Europe
100 | North America
17 | Middle East
12 | Oceania
11 | South America
5 | Central America
5 | Africa
Category
406 | Property Management Systems
131 | Restaurant Management Software
58 | Upselling Software
More Products by Oracle Hospitality
406
Reviews
58
Expert Recommendations
Hotelier Rating
great new software
Hotel Manager from 75-99 room Boutique in (Italy)
my experience with Opera its always awesome
IS Manager from 500+ room Branded Hotel in New Delhi (India)
Opera Cloud - loving it!
Director of Revenue, Distribution and Central Reservations from 500+ room Branded Hotel in Canberra (Australia)
Accurate PMS Backend Reports
Finance Manager from 100 to 199 room Luxury Hotel in Pasay (Philippines)
Opera / POS software is good but Service & Support is not good as below points. 1. There is no patches updates Opera 5.6 / POS and we are fine with chargeable basis.
IT Manager from 100 to 199 room Branded Hotel in Bengaluru (India)
Director of IT
Director of IT from 200 to 499 room Bed & Breakfast & Inn in Guang Zhou Shi (China)
Still the Gold Standard for Hotel Management System
CIo from 500+ room Branded Hotel in Muntinlupa (Philippines)
OPERA PMS EXCELLENT APP
Sistem Administrator from 500+ room Airport/Conference Hotel in Olmué (Chile)
Great PMS & POS
Operations Manager from 100 to 199 room Boutique in Wien (Austria)
Opera Cloud PMS
Meeting Manager from 75-99 room City Center Hotel in Torrette (Italy)
Newsfeed
Oracle Hospitality
2 months ago
Oracle Cloud Drives Hotel Industry Automation and Efficiency with New Integrations
Oracle Hospitality
8 months ago
Oracle Named a Leader in IDC MarketScape Worldwide Hospitality Property Management Systems 2022 Vendor Assessment
Oracle Hospitality
11 months ago
Outrigger Hospitality to move its portfolio to OPERA Cloud to gain speed and agility
Oracle Hospitality
1 year ago
BWH Hotel Group® Makes Oracle OPERA Cloud Available to All Hotels
Oracle Hospitality
1 year ago
Hotels Worldwide Check-In to OPERA Cloud Property Management System
Oracle Hospitality
1 year ago
Recapturing Sales and Catering Revenue: Technology's Vital Role
Oracle Hospitality
1 year ago
Hospitality in 2025: Automated, Intelligent...And More Personal
Oracle Hospitality
1 year ago
Auburn University and Ithaka Hospitality Partners Offer Hands-On Learning for Future Hoteliers with Oracle Cloud
Oracle Hospitality
1 year ago
Merlin Entertainments Taps Oracle to Boost the Magic at its Hotels and Attractions
Oracle Hospitality
1 year ago
IHG® Hotels & Resorts Taps Medallia Zingle to Create Exceptional Guest Experiences In The Moment
Oracle Hospitality
1 year ago
iVvy Turns to Hapi to Centralize Sales and Catering Data
Oracle Hospitality
1 year ago
OPERA Cloud Property Management is on the Itinerary for Hotels Worldwide
Oracle Hospitality
2 years ago
2021 Hospitality Benchmark Report
Oracle Hospitality
2 years ago
Wyndham Becomes First Major Hotel Company to Begin Rollout of Oracle’s OPERA Cloud Globally
Oracle Hospitality
2 years ago
Oracle Opens Hospitality API Specifications to Help Industry Recover
Oracle Hospitality
2 years ago
A Data-Driven Look at Hospitality's Recovery
Oracle Hospitality
2 years ago
Oracle Cloud Supports Arlo Hotels Growth in a New Age of Hospitality
Oracle Hospitality
2 years ago
Oracle Joins American Hotel & Lodging Association Board of Directors
Oracle Hospitality
2 years ago
Oracle buys Nor1
Oracle Hospitality
3 years ago
Oracle Ecosystem Ignites Innovation to Accelerate Hospitality Recovery
Oracle Hospitality
3 years ago
Hotel 2025: Emerging Technologies Destined to Reshape Our Business
Integrations
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