Oracle OPERA PMS

4.6 (699 REVIEWS)

HTR Score icon
HT Score  
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Sílvia, Debra, Valyn + 73 more experts recommend Oracle Hospitality

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Oracle OPERA PMS

4.6 (699 REVIEWS)

Ranked 3 (out of 319) in Property Management Systems

2025 Finalist HotelTechAwards

Hoteliers voted Oracle Hospitality as the #3 Property Management Systems provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation

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Bell avatar Bell - AI powered product analyst

I analyzed all of Oracle Hospitality’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Oracle's Opera Cloud for its efficiency in streamlining operations such as reservations, housekeeping coordination, real-time data analytics, and seamless integration with third-party systems. It enhances guest satisfaction through efficient check-in/check-out processes and cloud-based access, which increases operational flexibility. However, users note that report customization and interface speed need improvement. The migration process is seamless, although pre- and post-go-live support could be enhanced.

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Melia Hotels, Wyndham, Minor Hotels & 600 others

Read their reviews

Partners say

Industry experts recommend Oracle Hospitality's OPERA PMS for its unparalleled functionality, robust API integration capabilities, and adaptability to various property types and sizes. Unique features include the Oracle Hospitality Integration Platform (OHIP), which enhances interoperability, cloud migration offering scalability, and comprehensive functionality for both property management and F&B services. Critical feedback highlights the complexity of implementation, learning curve for new users, and occasional challenges with customer support responsiveness.

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Sílvia, Debra, Valyn and 66 others

Read their recommendations

What Types of Hotels Oracle Hospitality is Popular For

Size

18 | X-Small (1-9 room)

16 | Small (10-24 room)

109 | Medium (25-74 room)

272 | Large (75-199 room)

351 | X-Large (200+ room)

Country

174 | India

121 | Italy

108 | United States of America

32 | China

30 | Singapore

28 | Germany

26 | Vietnam

23 | Malaysia

15 | Maldives

14 | France

13 | Spain

12 | Indonesia

12 | United Arab Emirates

12 | Philippines

11 | Mexico

11 | United Kingdom

10 | Australia

10 | Taiwan

8 | Canada

8 | Ireland

7 | Thailand

7 | Sri Lanka

6 | Switzerland

6 | Chile

5 | Egypt

4 | Argentina

4 | Austria

3 | Saudi Arabia

3 | Peru

2 | Bangladesh

2 | Nigeria

2 | Qatar

2 | Cambodia

2 | Portugal

2 | Colombia

2 | New Zealand

2 | Hong Kong

1 | Zimbabwe

1 | Romania

1 | Pakistan

1 | Hungary

1 | Iraq

1 | Bhutan

1 | Denmark

1 | Morocco

1 | South Africa

1 | Norway

1 | Japan

1 | Palau

1 | Jordan

1 | Bahamas

1 | Netherlands Antilles

1 | Uruguay

1 | Algeria

1 | Tanzania

1 | Ecuador

Type

455 | Luxury Hotels

339 | Branded Hotels

268 | City Center Hotels

257 | Resorts

256 | Airport/Conference Hotels

219 | Boutiques

194 | Bed & Breakfast & Inns

142 | Limited Service & Budget Hotels

88 | Hostels

36 | Extended Stay & Serviced Apartments

22 | Vacation Rentals & Villas

19 | RV Parks & Campgrounds

15 | Casinos

8 | Motels

Region

356 | Asia Pacific

211 | Europe

127 | North America

25 | Middle East

17 | South America

13 | Oceania

7 | Africa

2 | Central America

Category

699 | Property Management Systems

209 | Hotel Restaurant POS Systems

80 | Upselling Software

What is Oracle Hospitality?

Founded in 1977 | Headquarters in Columbia, Maryland | 3500 employees
Oracle OPERA PMS is a comprehensive property management system designed for hotel operations and distribution, leveraging robust cloud technologies. It enhances operational efficiency through dynamic dashboard customization, seamless integration with third-party systems, and scalable cloud architecture. The system supports extensive mobile capabilities, reducing training time and boosting staff productivity. It handles a wide range of tasks, from front office operations like check-ins and room management to back office functions like revenue management. OPERA’s real-time visibility and integration capabilities make it invaluable for improving guest experiences and overall hotel management.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Oracle Hospitality products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Oracle Hospitality

FAQs

Capabilities

Guest focused PMS

Banquets & events

Room service & upgrades

Custom reporting

OPERA Cloud Mobile

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

OPERA Cloud Sales and Event Management

Event Management Software
Oracle Hospitality OPERA Cloud Sales and Event Management is an extensive sales and catering management application that seamlessly integrates with Oracle Hospitality OPERA Cloud Service products for streamlined operations and maximized revenue. With the advantages of the cloud, you can take our event management system mobile for offsite customer visits or roam the property with customers during site inspections, check availability of inventory, and make changes to the customer’s bookings while on the go.

PREMIUM ADD-ON

OPERA Cloud Distribution

Booking Engine
Oracle Hospitality OPERA Cloud Distribution is a cloud-based, mobile-enabled platform for next-generation hotel channel management. With unique connectivity capabilities for all direct and indirect channels, the Distribution platform allows hotels of all types and sizes to rapidly add distribution channels, enhancing channel and revenue management. Built for all OPERA Property Management products, the leading enterprise solution suite for the hospitality industry, Distribution offers an intuitive user interface and comprehensive functionality to improve channel management.

PREMIUM ADD-ON

OPERA Cloud Vacation Ownership

Vacation Rental Software
OPERA Cloud offers key capabilities to manage mixed-use properties, including condominium units and hotel rooms. It also allows the addition of vacation rentals to OPERA Cloud’s full range of PMS capabilities.

INCLUDED

OPERA Cloud Loyalty

Loyalty Programs for Independents
Oracle Hospitality OPERA Cloud Loyalty enables hotels to deliver an exceptional guest experience and maximize customer loyalty by centrally gathering and managing guest data. Profile management capabilities ensure one true source of guest data, minimizing duplicate records and ensuring that guest preferences are recorded and shared across multile properties. With OPERA Cloud Loyalty, you can also create felxible loyalty programs that maximize repeat business by offering rewards to your most valued guests.

PREMIUM ADD-ON

Oracle Hospitality Reviews Summary

4.6
Excellent
Ease of Use
4.6/5
Customer Support
4.2/5
ROI
4.3/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Oracle OPERA PMS is the #4 most trending product in the Property Management Systems category (out of 319) and the #111 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Oracle Hospitality has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Oracle Hospitality as the #3 Property Management Systems provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
97 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Oracle Hospitality Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Oracle Hospitality Average Oracle Hospitality

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

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12

Success Stories

6

References

23

Featured Customers

More Products by Oracle Hospitality

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Oracle Hospitality Reviews

Hotelier Rating

Excellent
620
Very Good
88
Average
37
Poor
15
Terrible
27

Property Size

  • X-Small (18)
  • Small (16)
  • Medium (109)
  • Large (272)
  • X-Large (351)

Country

  • India
    India
    (174)
  • Italy
    Italy
    (121)
  • United States of America
    United States of America
    (108)
  • China
    China
    (32)
  • Singapore
    Singapore
    (30)
  • Germany
    Germany
    (28)
  • Vietnam
    Vietnam
    (26)
  • Malaysia
    Malaysia
    (23)
  • Maldives
    Maldives
    (15)
  • France
    France
    (14)
  • Spain
    Spain
    (13)
  • Indonesia
    Indonesia
    (12)
  • United Arab Emirates
    United Arab Emirates
    (12)
  • Philippines
    Philippines
    (12)
  • Mexico
    Mexico
    (11)
  • United Kingdom
    United Kingdom
    (11)
  • Australia
    Australia
    (10)
  • Taiwan
    Taiwan
    (10)
  • Canada
    Canada
    (8)
  • Ireland
    Ireland
    (8)
  • Thailand
    Thailand
    (7)
  • Sri Lanka
    Sri Lanka
    (7)
  • Switzerland
    Switzerland
    (6)
  • Chile
    Chile
    (6)
  • Egypt
    Egypt
    (5)
  • Argentina
    Argentina
    (4)
  • Austria
    Austria
    (4)
  • Saudi Arabia
    Saudi Arabia
    (3)
  • Peru
    Peru
    (3)
  • Bangladesh
    Bangladesh
    (2)
  • Nigeria
    Nigeria
    (2)
  • Qatar
    Qatar
    (2)
  • Cambodia
    Cambodia
    (2)
  • Portugal
    Portugal
    (2)
  • Colombia
    Colombia
    (2)
  • New Zealand
    New Zealand
    (2)
  • Hong Kong
    Hong Kong
    (2)
  • Zimbabwe
    Zimbabwe
    (1)
  • Romania
    Romania
    (1)
  • Pakistan
    Pakistan
    (1)
  • Hungary
    Hungary
    (1)
  • Iraq
    Iraq
    (1)
  • Bhutan
    Bhutan
    (1)
  • Denmark
    Denmark
    (1)
  • Morocco
    Morocco
    (1)
  • South Africa
    South Africa
    (1)
  • Norway
    Norway
    (1)
  • Japan
    Japan
    (1)
  • Palau
    Palau
    (1)
  • Jordan
    Jordan
    (1)
  • Bahamas
    Bahamas
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Uruguay
    Uruguay
    (1)
  • Algeria
    Algeria
    (1)
  • Tanzania
    Tanzania
    (1)
  • Ecuador
    Ecuador
    (1)

Region

  • North America
    North America
    (127)
  • Europe
    Europe
    (211)
  • Asia Pacific
    Asia Pacific
    (356)
  • Oceania
    Oceania
    (13)
  • Middle East
    Middle East
    (25)
  • South America
    South America
    (17)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (7)
10

Excellent user friendly application

Finance Controller from 100 to 199 room Boutique in South Huvadhoo (Gaafu Dhaalu) Atoll (Maldives)

Verified
4 days ago
Cloud is way better than on-premises. You won't have operations disrupted by server maintenance anymore since there's no downtime. Can integrate with almost any third party application.
Country Maldives
Finance Controller
Large Hotel
10

Review

Reservations Manager from 100 to 199 room Boutique in South Huvadhoo (Gaafu Dhaalu) Atoll (Maldives)

Verified
4 days ago
The reservation process has been improved significantly while we have more useful tools and saving times on daily operations. And it is convenience for us when it comes to inventory management by providing more functions. The reservation process has improved significantly, offering more useful tools that help us save time in our daily opera...
Country Maldives
Reservations Manager
Large Hotel
8

We are getting good support each of the time related to Opera Cloud and Micros POS software's at correct time

Information Systems Executive from 100 to 199 room Boutique in South Huvadhoo (Gaafu Dhaalu) Atoll (Maldives)

Verified
4 days ago
The following up the SR actions and solutions provided. and the polite behavers of Support agents. Would like to experience the way of giving support.
Country Maldives
Information Systems Executive
Large Hotel
8

Opera cloud & restaurants systems are really good reliable product.

IT Manager from 100 to 199 room Boutique in South Huvadhoo (Gaafu Dhaalu) Atoll (Maldives)

Verified
4 days ago
Doing reservations & handle guest booking perfect with Opera Cloud. POS is perfect system handling food orders in the restaurants.
Country Maldives
IT Manager
Large Hotel
9

Opera Cloud Experience

Front Office from 100 to 199 room Resort in (Maldives)

Verified
9 days ago
It is convenience to use with tablet or phone even is out of the office. The function is easy to use and understand.
Country Maldives
Front Office
Large Hotel
10

AHN PMS opera cloud

Reservation Agent from 200 to 499 room City Center Hotel in Gelang Patah (Malaysia)

Verified
19 days ago
After migration to this current PMS, I have experienced some good changes. For example, on managing group block. It is easier to manage and trace the group block.
Country Malaysia
Reservation Agent
X-Large Hotel
10

Amazing Experience of Opera Cloud

Assistant Manager Housekeeping from 200 to 499 room Bed & Breakfast & Inn in Kookas (India)

Verified
25 days ago
Opera Cloud Works very Smooth and it meets the expectation of our Operations. Amazing Experience of Opera Cloud. Thank you.
Country India
Assistant Manager Housekeeping
X-Large Hotel
10

Amazing!

Duty Manager from 200 to 499 room Bed & Breakfast & Inn in Kookas (India)

Verified
25 days ago
Its really fast and smooth, even the new comers can also learn the same in a very less time, Thanks Oracle!
Country India
Duty Manager
X-Large Hotel
10

Experience Of Opera Cloud

Assistant Manager Front Office from 200 to 499 room Bed & Breakfast & Inn in Kookas (India)

Verified
25 days ago
User friendly & easy to understand for a beginner to cope with. Everything is well explained, step-by-step, and it doesn’t assume you already know a lot, which I really appreciated.
Country India
Assistant Manager Front Office
X-Large Hotel
10

Opera Cloud Property Management Systems

FOM from 200 to 499 room City Center Hotel in Gelang Patah (Malaysia)

Verified
25 days ago
I have used this PMS for quite some time and i have found that it is really friendly and easy to be used. The features provided like traces, alerts, routings and others are very helpful and easy to learn.
Country Malaysia
FOM
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 73

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Oracle Hospitality does a great job of providing reliable and scalable solutions for the hospitality industry. Their property management systems make it easier to handle everything from reservations and front desk tasks to housekeeping and financial operations.

Question:

What differentiates this product or service from the competition?

Answer:

Oracle Hospitality really stands out thanks to its scalability and how easily it integrates with other systems, especially through OHIP (Oracle Hospitality Integration Platform). OHIP makes connecting Oracle with other tools super simple, helping hotels create a fully connected tech system. On top of that, their experience in the industry means their solutions are practical and innovative.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you’re thinking about using Oracle Hospitality, make sure to use OHIP to connect it with other key systems, like CRMs or guest-facing tools, so you can get the most out of it. Also, take advantage of their analytics to understand guest preferences and improve decision making process.

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Are you a consultant or vendor that recommends Oracle Hospitality? Leave a recommendation

News

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Oracle Hospitality

1 month ago

Sercotel Transforms its Operations with Oracle Cloud

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Oracle Hospitality

2 months ago

Absolute Hotel Services Chooses Oracle to Drive Efficiency and Revenue

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Oracle Hospitality

3 months ago

Oracle Named a Leader in IDC MarketScape Worldwide Hotel Point-of-Sale Software 2024 Vendor Assessment

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Oracle Hospitality

4 months ago

Thon Hotels pioneers “big bang” adoption of Oracle OPERA Cloud PMS

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Oracle Hospitality

6 months ago

Guest Engagement and Merchandising Capabilities Now Available in Oracle OPERA Cloud Hospitality Platform

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Oracle Hospitality

6 months ago

Orascom Reimagines its Staff and Guest Experiences with Oracle Cloud

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Oracle Hospitality

7 months ago

Hyatt Selects Oracle OPERA Cloud as Property Management System for its Global Properties

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Oracle Hospitality

11 months ago

Oracle Hospitality Hotel Merchandising Solution to be Offered to Choice Hotels International’s Portfolio of Upscale Hotels

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Oracle Hospitality

1 year ago

Pro-invest Group Standardizes its Hotels on Oracle Cloud

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Oracle Hospitality

1 year ago

Oracle Cloud to Help Elevate Property Management for Marriott International

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Oracle Hospitality

1 year ago

ONYX Hospitality Group Accommodates Growth with Oracle Cloud

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Oracle Hospitality

1 year ago

Auburn University and Ithaka Hospitality Partners Offer Hands-On Learning for Future Hoteliers with Oracle Cloud

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Oracle Hospitality

1 year ago

Gervasi Vineyard Uncorks Exceptional Guest Experiences with Oracle Cloud

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Oracle Hospitality

1 year ago

VAI Resort Taps Oracle Cloud to Deliver Rock-Star Guest Experiences

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Oracle Hospitality

1 year ago

Entourage sur-le-Lac Resort Improves Customer Service and Marketing through Successful Digital Transformation

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Oracle Hospitality

1 year ago

EOS Taps Oracle Cloud to Supercharge Hotels and Resorts

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Oracle Hospitality

1 year ago

Minor Hotels Upgrades to Oracle Cloud to Better Serve its Guests

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Oracle Hospitality

1 year ago

Mercan Properties invests in cloud hotel POS for greater portfolio flexibility

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Oracle Hospitality

1 year ago

Scandic to Implement Cloud-Based Oracle Solution for Better Guest Experiences and Higher Efficiency

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Oracle Hospitality

1 year ago

Minor Hotels Upgrades to Oracle Cloud to Better Serve its Guests

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Oracle Hospitality

1 year ago

Norway's Solstrand Hotel undergoes a digital transformation with OPERA Cloud

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Oracle Hospitality

1 year ago

Hotel Mesikammen nets a broader audience with Oracle Hospitality Distribution

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Oracle Hospitality

1 year ago

Predator Ridge tackles IT challenges, labor shortage with OPERA Cloud

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Oracle Hospitality

1 year ago

Fontenille taps Oracle cloud technology to gain portfolio insights in real time

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Oracle Hospitality

1 year ago

Fairmont Tremblant "yields up" revenue by automating upsells with Oracle Nor1

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Oracle Hospitality

1 year ago

The Great Southern Hotel taps OPERA Cloud PMS to boost occupancy and discovers its future

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Oracle Hospitality

1 year ago

OPERA Cloud’s Revelations Transform Business at Starling Hotel Geneva

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Oracle Hospitality

1 year ago

Oracle Cloud Drives Hotel Industry Automation and Efficiency with New Integrations

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Oracle Hospitality

2 years ago

Oracle Named a Leader in IDC MarketScape Worldwide Hospitality Property Management Systems 2022 Vendor Assessment

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Oracle Hospitality

2 years ago

Outrigger Hospitality to move its portfolio to OPERA Cloud to gain speed and agility

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Oracle Hospitality

2 years ago

BWH Hotel Group® Makes Oracle OPERA Cloud Available to All Hotels

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Oracle Hospitality

2 years ago

Hotels Worldwide Check-In to OPERA Cloud Property Management System

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Oracle Hospitality

2 years ago

Recapturing Sales and Catering Revenue: Technology's Vital Role

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Oracle Hospitality

2 years ago

Hospitality in 2025: Automated, Intelligent...And More Personal

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Oracle Hospitality

3 years ago

Auburn University and Ithaka Hospitality Partners Offer Hands-On Learning for Future Hoteliers with Oracle Cloud

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Oracle Hospitality

3 years ago

Merlin Entertainments Taps Oracle to Boost the Magic at its Hotels and Attractions

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Oracle Hospitality

3 years ago

IHG® Hotels & Resorts Taps Medallia Zingle to Create Exceptional Guest Experiences In The Moment

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Oracle Hospitality

3 years ago

iVvy Turns to Hapi to Centralize Sales and Catering Data

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Oracle Hospitality

3 years ago

OPERA Cloud Property Management is on the Itinerary for Hotels Worldwide

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Oracle Hospitality

3 years ago

2021 Hospitality Benchmark Report

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Oracle Hospitality

3 years ago

Wyndham Becomes First Major Hotel Company to Begin Rollout of Oracle’s OPERA Cloud Globally

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Oracle Hospitality

4 years ago

A Data-Driven Look at Hospitality's Recovery

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Oracle Hospitality

4 years ago

Oracle Cloud Supports Arlo Hotels Growth in a New Age of Hospitality

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Oracle Hospitality

4 years ago

Oracle Joins American Hotel & Lodging Association Board of Directors

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Oracle Hospitality

4 years ago

Oracle buys Nor1

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Oracle Hospitality

4 years ago

Oracle Ecosystem Ignites Innovation to Accelerate Hospitality Recovery

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Oracle Hospitality

4 years ago

Hotel 2025: Emerging Technologies Destined to Reshape Our Business

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Oracle Hospitality Integrations

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Oracle Hospitality has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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