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Ratings Snapshot
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Ranked #8 out of 210 in Property Management Systems
Oracle Hospitality’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreOracle OPERA PMS Overview
Oracle OPERA PMS Overview
OPERA Property Management Suite (Opera PMS) is an enterprise property management system for hotel operations and distribution based on cloud technologies. Secure, scalable, and mobile-enabled, the platform offers the comprehensive capabilities hotels need to deliver great guest experiences, improve operating efficiency, and enhance employee productivity. OPERA brings to the cloud the power of the ...
About Oracle Hospitality View website
Founded in 1977 | Headquarters in Columbia, Maryland | 6000 employeesOracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise...
Other Products by Oracle Hospitality
Integrates with
- Staff Collaboration Tools
- Reputation Management
- Guest Messaging Software
What customers love about Oracle OPERA PMS
Front Desk Agent in West Hollywood (United States)
Basic not very advance in initial presentation (windows). It takes some practice to get a handle in the product. Some aspects are self explanatory, while others led to you to further investigation.
Sales & Marketing Manager in Palo Alto (United States)
It keeps your information saved and organized, easy user for any level of education, as the most important it saves your time too instead of creating excel sheets
Front Office Manager in Erlanger (United States)
Easy to use and train. Integrates well with Marriott software family. Support is universally available.
Expert Q&A and Partner Recommendations
What does this product or service do well?
Opera is a property management that orchestrates hotel operations, manages guest preferences, room inventory, and rates is a complex enterprise-level solution for large hotel operations yet leaves space for business partners focused on specific areas such as guest-facing communication, online check ...
by [email protected] [email protected] (MyStay) on November 25, 2021
See more answers (29)What differentiates this product or service from the competition?
Despite the large organization size, Oracle hospitality guys provide not only all the tools, services, and connectivity options needed but also the manpower and a friendly and reachable team of professionals allowing partners to start successful business cooperation.
by [email protected] [email protected] (MyStay) on November 25, 2021
See more answers (29)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Make a comprehensive product demo, ask for a trial and explore all of the pricing details as well as the third-party integration options. Take your time to fully understand the breadth of options, integrations, future development plans
by [email protected] [email protected] (MyStay) on November 25, 2021
See more answers (29)Features
Clients & references
References & testimonials
Business travelers and tourists acknowledge Geisel Privathotels as a traditional Munich family-run business with modern concepts and first-class service. Oracle Hospitality Suite is the only solution ...
We’ve had people literally crossing the room to thank us for improving the stability and performance of our systems. The move to the cloud and the upgrade to the latest version of Oracle Hospitality...
Case studies
- Ojai Valley Inn Improves Operations with OPERA and Simphony
- Ojai Valley Inn
- Boutiques in Ojai
- Mountain Shadows Enhances Guest Experience with OPERA Cloud
- Mountain Shadows Resort Scottsdale
- Boutiques in Paradise Valley
Awards & Certifications
Oracle Hospitality doesn’t have any awards or certifications
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Germany
- United Kingdom
- Vietnam
- France
- China
- Italy
- Ireland
June 08, 2022
Oracle OPERA PMS Review: Country Director of IT - Egypt ,Leavent,Doha and Pakistan
Country Director of IT from Branded Hotels in دبي (United Arab Emirates)
What do you like most?
I like the concept of cloud solution for opera and symphony point of sales.
What do you dislike or think could be improved?
I think the offline mode of opera cloud will make opera different and power
June 07, 2022
Oracle OPERA PMS Review: Support
IT Manager from Luxury Hotels in (Ireland)
What do you like most?
Exceptional support and customer service. Any questions or Oracle issues we have are resolved in a timely and professional manner.
What do you dislike or think could be improved?
Nothing. The support is very good. One item that would be helpful is a direct link to level 2 support for critical issues.
June 07, 2022
Oracle OPERA PMS Review: Oracle
Systems Manager from Luxury Hotels in Quito (Ecuador)
What do you like most?
The Opera solution has worked for us excellent, very functional and practical, at the moment we have as standard of our properties
What do you dislike or think could be improved?
Something the support, and that they give more to know the Opera tool and its functionalities, utilities that allow to do things that other systems do not.
December 15, 2021
Oracle OPERA PMS Review: Great product, but too old tech stack and too much corporate complexity
Senior Director from Airport/Conference Hotels in Frankfurt am Main (Germany)
What do you like most?
As a medium sized hotel chain operating in different countries and global regions the Oracle Opera PMS applications (including S&C) are useful to ensure common rules, settings and databases throughout th...
What do you dislike or think could be improved?
The v5 and also the v6 (just tested) are mostly built on legacy architectural designs using Java as main tech part (and here not even the highest version) which limits the application without any reason. ...
December 14, 2021
Oracle OPERA PMS Review: Overview and handling for employees
Front Office Manager from Other in Hamburg (Germany)
What do you like most?
* good overview of the prices to sell for the team * good overview of the invoice details and easy handling * of course the costumer service :)
What do you dislike or think could be improved?
If the upsell is canceled in opera, this should also be automatically canceled in Nor1. That the employees are displayed in the overview for possible allocation despite the unsold upsell
December 13, 2021
Oracle OPERA PMS Review: Great PMS, makes life easier
Revenue & Capacity Manager from Branded Hotels in Frankfurt am Main (Germany)
What do you like most?
Easy to use PMS to handle all Reservations, Events etc. Good report selection as well for Management Reviews. We're quite happy with provided Options.
What do you dislike or think could be improved?
When drawing Reports in Excel, Format is sometimes off. And the more you individualize it with interfaces, the more Bugs there are likely to be.
Pricing
Recent News & Content
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Resources & reports
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Front Office Manager from Resorts in Biloxi (United States)
I like the overall interface because it seems and handles easy enough. My property personel that manage the system for our hotel does a terrible job.