ProfitSword by Actabl

4.7 (396 REVIEWS)

HTR Score icon
HT Score  
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Robert, Jennifer, Blake + 26 more experts recommend Actabl

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ProfitSword by Actabl

4.7 (396 REVIEWS)

Ranked 2 (out of 64) in Business Intelligence

2023 Finalist HotelTechAwards

Hoteliers voted Actabl as the #2 Business Intelligence provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

A single source of truth for efficient, real-time decision making

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More than 50% of Actabl’s reviews come from United States of America.

Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ProfitSword by Actabl is the #4 most trending product in the Business Intelligence category (out of 64) and the #114 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Actabl’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Actabl as the #2 Business Intelligence provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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96 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About ProfitSword by Actabl
Founded in 2022 | Headquarters in San Francisco (United States) | 500 employees
For over 20 years ProfitSword's mission has been to transform the hospitality industry by "Empowering People and Inspiring Success" with leading-edge business intelligence software coupled with our exceptional service. More than 100 hotel owner/operators, franchisees, property management companies, and brands and more than 3,500 businesses rely on ProfitSword to create a single source of truth for efficient, real-time decision making. We help our partners simplify data collection, organization, and reporting with powerful web-based tools that enable them to reduce labor costs, eliminate human error, improve accuracy, boost visibility and accountability, plan for the future, and optimize performance across their entire organization.

Capabilities

Business Intelligence for today's hoteliers

Eliminate Data Silos and Manual Errors

Enterprise Dashboards

Forecasting & Budgeting

Sales Pacing & Productivity

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Available Add-ons & Modules

PerfectLabor

Scheduling & Labor Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.

PREMIUM ADD-ON

PerfectWage

Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.

PREMIUM ADD-ON

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Actabl Average Actabl

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

2

Success Stories

5

References

10

Featured Customers

Popularity by Segment

Size

15 | X-Small (1-9 room)

33 | Small (10-24 room)

108 | Medium (25-74 room)

587 | Large (75-199 room)

789 | X-Large (200+ room)

Country

1371 | United States of America

78 | Mexico

39 | Canada

21 | Sweden

16 | United Kingdom

14 | Norway

13 | United Arab Emirates

10 | Spain

10 | Puerto Rico

9 | Turkey

8 | Aruba

7 | India

6 | Japan

6 | Saudi Arabia

5 | Italy

5 | Cyprus

5 | China

4 | Thailand

4 | Ireland

3 | Egypt

3 | Malaysia

3 | Bahamas

3 | Bahrain

3 | Vietnam

3 | South Africa

2 | Brazil

2 | Germany

2 | Cayman Islands

2 | Oman

2 | Indonesia

2 | Netherlands

2 | Bermuda

2 | Qatar

1 | Hong Kong

1 | Portugal

1 | Montenegro

1 | Czech Republic

1 | Singapore

1 | France

1 | Denmark

1 | Finland

1 | Mauritius

1 | Colombia

1 | Kuwait

1 | Fiji

1 | Cambodia

1 | Jordan

1 | Peru

1 | Australia

1 | Bangladesh

1 | Austria

1 | Belize

1 | Morocco

Type

682 | Branded Hotels

547 | Luxury Hotels

360 | Resorts

227 | Boutiques

197 | Bed & Breakfast & Inns

148 | Limited Service & Budget Hotels

133 | City Center Hotels

105 | Extended Stay & Serviced Apartments

103 | Airport/Conference Hotels

51 | Hostels

37 | Vacation Rentals & Villas

36 | RV Parks & Campgrounds

30 | Casinos

21 | Motels

Region

1488 | North America

86 | Europe

37 | Asia Pacific

37 | Middle East

26 | Central America

5 | Africa

4 | South America

2 | Oceania

Category

582 | Concierge Software

396 | Business Intelligence

366 | Guest Messaging Software

326 | Scheduling & Labor Management

307 | Staff Collaboration Tools

296 | Housekeeping Software

131 | Hotel Maintenance Software

87 | Employee Engagement Software

21 | Staffing & Recruiting Networks

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Hotelier Rating

Excellent
1371
Very Good
176
Average
92
Poor
35
Terrible
23

Property Size

  • X-Small (15)
  • Small (33)
  • Medium (108)
  • Large (587)
  • X-Large (789)

Country

  • United States of America
    United States of America
    (1371)
  • Mexico
    Mexico
    (78)
  • Canada
    Canada
    (39)
  • Sweden
    Sweden
    (21)
  • United Kingdom
    United Kingdom
    (16)
  • Norway
    Norway
    (14)
  • United Arab Emirates
    United Arab Emirates
    (13)
  • Spain
    Spain
    (10)
  • Puerto Rico
    Puerto Rico
    (10)
  • Turkey
    Turkey
    (9)
  • Aruba
    Aruba
    (8)
  • India
    India
    (7)
  • Japan
    Japan
    (6)
  • Saudi Arabia
    Saudi Arabia
    (6)
  • Italy
    Italy
    (5)
  • Cyprus
    Cyprus
    (5)
  • China
    China
    (5)
  • Thailand
    Thailand
    (4)
  • Ireland
    Ireland
    (4)
  • Egypt
    Egypt
    (3)
  • Malaysia
    Malaysia
    (3)
  • Bahamas
    Bahamas
    (3)
  • Bahrain
    Bahrain
    (3)
  • Vietnam
    Vietnam
    (3)
  • South Africa
    South Africa
    (3)
  • Brazil
    Brazil
    (2)
  • Germany
    Germany
    (2)
  • Cayman Islands
    Cayman Islands
    (2)
  • Oman
    Oman
    (2)
  • Indonesia
    Indonesia
    (2)
  • Netherlands
    Netherlands
    (2)
  • Bermuda
    Bermuda
    (2)
  • Qatar
    Qatar
    (2)
  • Hong Kong
    Hong Kong
    (1)
  • Portugal
    Portugal
    (1)
  • Montenegro
    Montenegro
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Singapore
    Singapore
    (1)
  • France
    France
    (1)
  • Denmark
    Denmark
    (1)
  • Finland
    Finland
    (1)
  • Mauritius
    Mauritius
    (1)
  • Colombia
    Colombia
    (1)
  • Kuwait
    Kuwait
    (1)
  • Fiji
    Fiji
    (1)
  • Cambodia
    Cambodia
    (1)
  • Jordan
    Jordan
    (1)
  • Peru
    Peru
    (1)
  • Australia
    Australia
    (1)
  • Bangladesh
    Bangladesh
    (1)
  • Austria
    Austria
    (1)
  • Belize
    Belize
    (1)
  • Morocco
    Morocco
    (1)

Region

  • North America
    North America
    (1488)
  • Europe
    Europe
    (86)
  • Asia Pacific
    Asia Pacific
    (37)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (37)
  • South America
    South America
    (4)
  • Central America
    Central America
    (26)
  • Africa
    Africa
    (5)
10

Excellect ticket interface

IT Assistant from 200 to 499 room Luxury Hotel in Turnberry (United Kingdom)

Verified
2 days ago
Easy access and reviewing capabilities for tickets with a simple admin interface. End users agree that workflow has been improved with the use of Alice.
Country United Kingdom
IT Assistant
X-Large Hotel
10

ProfitSword gives us a great way to manage our business from start to finish. Managing expenses in these times is hard enough wit PS help we can do our best.

Area General Manager from 100 to 199 room Branded Hotel in Mechanicsburg (United States of America)

Verified
3 days ago
The simplicity of use, even being such a complex program. PS holds so much information and yet we can find what need quickly and easily.
Country United States of America
Area General Manager
Large Hotel
9

Smart Software that makes sense!

General Manager from 100 to 199 room Bed & Breakfast & Inn in Cincinnati (United States of America)

Verified
3 days ago
While there are a lot of varying components, its pretty user friendly! Easy to find items. User can do just about anything - I love the ability to drill down and have control over what I'm looking at. I enjoy working within Profit Space, Forecasting Tool, I also enjoy the multiple reports we can run. Truly, the budget section provides a gre...
Country United States of America
General Manager
Large Hotel
10

Great software

Area Director of Finance from 200 to 499 room Boutique in Denver (United States of America)

Verified
4 days ago
The site is very user friendly, the dashboard has easy navigation, and it can track almost anything that I need. I would highly recommend!
Country United States of America
Area Director of Finance
X-Large Hotel
10

Forecasting & Budgeting Without All the Spreadsheets!

Area Director of Revenue Strategy from 500+ room Boutique in Dallas (United States of America)

Verified
4 days ago
The ability to collaboratively work on forecasts and budgets with others on my team, without sending files back and forth for a million revisions is a huge timesaver! Since we are all able to get into Profit Sword to make our adjustments, and those adjustments are "live" as soon as they are saved, we are able to work collaboratively and upd...
Country United States of America
Area Director of Revenue Strategy
X-Large Hotel
10

Great Software!

Controller from 100 to 199 room Boutique in Sedona (United States of America)

Verified
4 days ago
It is so nice that you can have multiple windows open at the same ime and can see changes in real time.
Country United States of America
Controller
Large Hotel
9

I love it here

manager from 100 to 199 room Branded Hotel in Aberdeen (United States of America)

Verified
4 days ago
It's very user friendly and super easy to, also easy to teach the housekeeping team. it very user friendly we like it alot.
Country United States of America
manager
Large Hotel
10

It is very to work with. Hopefully it can still improve in the future

Accounting Clerk from 100 to 199 room Branded Hotel in Fort Lauderdale (United States of America)

Verified
4 days ago
I like that I can edit information even when several days has passed. It is the same when I try to retrieve information
Country United States of America
Accounting Clerk
Large Hotel
10

Easy reliable and efficient

night auditor from 100 to 199 room Bed & Breakfast & Inn in Lancaster (United States of America)

Verified
4 days ago
The dashboard is extremely easy to navigate. easy to log in anoverall a great app for night auditors and hotel management
Country United States of America
night auditor
Large Hotel
9

Business Intelegence d ashboard #analytics, Reports

GM from 100 to 199 room Branded Hotel in Atlanta (United States of America)

Verified
4 days ago
Actabl is a software company that offers integrated solutions for the hospitality industry. It combines business and labor intelligence, guest services, and asset management in a comprehensive
Country United States of America
GM
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 40

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

For property owners, Transcendent is great at Capital Expenditure planning, execution, and project tracking. It can help eliminate surprises for Owners and Asset Managers and allow them to budget accordingly for short and long-term capital projects. For Management Companies and Operators, Transcendent allows you to develop robust preventive maintenance plans to protect the asset for the owner. It increases accountability for the people who are doing the work and allows the manager to ensure that the right work is being done, at the right time, by the right people.

Question:

What differentiates this product or service from the competition?

Answer:

The system is easy to use whether it is done on a desktop computer connected to the company network, a laptop in a remote environment, or a mobile device anywhere in the building. People see what they need to see and are assigned tasks they need to complete. Dashboards and reports help Managers see trends and take action in time to make a difference. Other systems I have seen are more one-way in nature, assigning work and allowing people to complete tasks, but there is little feedback on trends and what could be done better to improve the process next time. Transcendent has this ability and it allows users to get better and better the more they use it.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Make sure that the product functionality aligns with the capabilities of the people expected to use it. Corporate Finance folks may want robust reporting at the enterprise level. Facility Managers may want to see dashboards that help them manage the daily workload appropriately. Mechanics may simply want a device that gives them their work in a clear and concise manner and allows them to be most productive. In my experience Transcendent does all this and more.

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Del Ross Chief Revenue Officer @ Hotel Effectiveness
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David Eisen Director of Hotel Intelligence, Americas @ HotStats
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Paul Bennie Director, Business Development @ ProfitSword
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Driving Profit for Leading Hotels, Actabl Sees Record Growth Six-Months Post Launch

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Actabl Debuts as Industry’s First Integrated Hotel Operations, Business Intelligence and Labor Management Platform

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ProfitSword to Release Major Enhancements to Award-Winning Business Intelligence Technology Platform at HITEC Orlando 2022

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ALICE to Showcase Latest Advances in Hotel Staff Productivity and Guest Service With Unveiling of New Housekeeping Solution Features at HITEC Orlando

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Hotel Labor Cost Index and Housekeeping Analysis Report

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1 year ago

Hotel Effectiveness Releases the Industry's First Hotel Labor Cost Index and Housekeeping Analysis Report

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1 year ago

Castlerock Asset Management Achieves Enhanced Performance Forecasting Capabilities With ProfitSword Business Intelligence Technology

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1 year ago

OTH Hotels Resorts Partners With ProfitSword for Robust Business Intelligence and Performance Forecasting Capabilities

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1 year ago

Hotel Effectiveness® Launches Into 2022 Announcing New Customers and More Awards

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1 year ago

ALICE Kicks Off 2022 with Seven HotelTechAwards including #1 Best Housekeeping & #1 Best Concierge Technology Solution

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1 year ago

Identifying the Top Cybersecurity Risks to Your Business in 2022

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1 year ago

ProfitSword Announces New Solutions Bundle for the Hospitality Industry

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2 years ago

ALICE Launches New Front of House Solution to Help Hoteliers Address Staffing Shortages

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2 years ago

ProfitSword and Tripleseat Partner to Provide Hotels With Seamless Data Intelligence Over Catering and Group Sales

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2 years ago

Labor Perfection Toolkit: 4-Step Labor Success Plan

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2 years ago

Hotel EffectivenessⓇ Launches 2022 Labor Perfection Toolkit

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2 years ago

ProfitSword Takes Hotel Financial Performance Visibility Global With Instant and Fully Automated Currency Conversion

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2 years ago

ProfitSword Inspires Hotelier Success With Empowering Insights into Business Intelligence Technology Trends During HITEC Dallas 2021

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2 years ago

ProfitSword Establishes New Headquarters Following Rapid Market Growth and Increased Demand for Business Intelligence Solutions

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2 years ago

ALICE to Sponsor HITEC 2021 Conference in Dallas

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2 years ago

ALICE Joins Alpine Investors' ASG Family

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ProfitSword Reaffirms Commitment To Business Intelligence Innovation With Appointment Of Jason Wallace As Vice President Of Engineering

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ProfitSword Partners With foreUP to Provide Golf Course Operators With Latest in Business Intelligence Analytics

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Hotel Operations Unleashed: 99 Tips, Tricks, Hacks, and Solutions

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Charlestowne Hotels Implements ProfitSword and Event Temple Integration to gain Real-Time Insight into Business and Group Sales Performance

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Support

Unverified

Actabl has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Response Time

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Recommended

93%

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