ProfitSword by Actabl
4.7 (414 REVIEWS)
HT Score
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shane, Erin, Scott + 32 more experts recommend Actabl
Read RecommendationsProfitSword by Actabl
Ranked 3 (out of 62) in Business Intelligence
2024 Finalist
HotelTechAwards
Hoteliers voted Actabl as the #3 Business Intelligence provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldA single source of truth for efficient, real-time decision making
93% recommended by 1300 hotels
Rosewood, Montage, Posadas & 1297 others
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
ProfitSword by Actabl is a powerful business intelligence software designed specifically for the hospitality industry. It excels at forecasting, budgeting, and real-time data analytics, integrating seamlessly with existing property management systems and other key operational tools. This integration allows hoteliers to make more informed decisions, optimizing labor costs, and enhancing revenue management. The platform's customizable reports and regular updates ensure that users can tailor the system to meet their unique needs, helping them streamline operations, minimize errors, and improve overall business performance.
Capabilities
Business Intelligence for today's hoteliers
Business Intelligence for today's hoteliers
Your time is valuable; ProfitSword gives time back to management to focus on the things that matter. Profitsword provides business intelligence software for hotels, management companies, and ownership groups to enable fast, intelligent, data-driven decision-making while eliminating manual work.
Eliminate Data Silos and Manual Errors
Eliminate Data Silos and Manual Errors
ProfitSword’s business intelligence software allows for broader insights and access to data by integrating systems across departments and portfolios.
Enterprise Dashboards
Enterprise Dashboards
Automate your ability to visualize custom data accessible online or on mobile devices.
Forecasting & Budgeting
Forecasting & Budgeting
Gain broad visibility from multiple systems in one location to increase accountability and planning.
Sales Pacing & Productivity
Sales Pacing & Productivity
Standardizing all your sales activity together in one consolidated view makes understanding performance and productivity easier for leaders.
Actabl’s business intelligence turns data into dollars
Actabl’s business intelligence turns data into dollars
General managers and executives spend far too many hours hunting down reports to manually create an aggregation of their daily, weekly, monthly, quarterly, and yearly data. This arduous task comes at the expense of their guests and, ultimately, their bottom line.
Commentary Reports
Commentary Reports
Gain a deeper understanding that goes beyond the numbers with automated context gathering.
Business Plan
Business Plan
Access data on a single platform with easy-to-read documents that helps standardize strategic planning and goal-setting across teams.
Features
Analytics
4/5 features
Forecasting, Budgeting & Planning
4/5 features
Data Management
4/5 features
Collaboration
4/5 features
Available Add-ons & Modules
PerfectLabor
Scheduling & Labor Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, ProfitSword by Actabl is the #3 most trending product in the Business Intelligence category (out of 62) and the #119 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #3 Business Intelligence provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
Michael Hillier
General Manager @
The Renwick
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
Abraham Rodriguez
Director, Front Office @
Smyth Tribeca
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
Erin Webb
Guest Services Lead @
Wythe Hotel
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
Abraham Rodriguez
Front Office Manager @
Smyth Tribeca
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
John Agosto
General Manager @
Featured Customers
Popularity by Segment
Size
95 | X-Small (1-9 room)
41 | Small (10-24 room)
182 | Medium (25-74 room)
690 | Large (75-199 room)
726 | X-Large (200+ room)
Country
1407 | United States of America
83 | Mexico
37 | Canada
22 | United Kingdom
20 | Sweden
15 | Norway
15 | United Arab Emirates
11 | India
8 | South Africa
6 | Japan
6 | Saudi Arabia
6 | Bahamas
5 | Italy
5 | Cyprus
5 | Singapore
5 | Ireland
5 | Spain
4 | China
4 | Thailand
4 | Vietnam
3 | Malaysia
3 | Australia
2 | Egypt
2 | Turkey
2 | Bahrain
2 | Brazil
2 | Qatar
2 | Cayman Islands
2 | Oman
2 | Puerto Rico
2 | Pakistan
2 | Austria
1 | Hong Kong
1 | Portugal
1 | France
1 | Denmark
1 | Czech Republic
1 | Switzerland
1 | Belgium
1 | Finland
1 | Colombia
1 | Hungary
1 | Kuwait
1 | Fiji
1 | Indonesia
1 | Cambodia
1 | Jordan
1 | Peru
1 | Turks and Caicos Islands
1 | Bangladesh
1 | Belize
1 | Morocco
Type
883 | Branded Hotels
721 | Luxury Hotels
643 | Resorts
569 | Boutiques
555 | Bed & Breakfast & Inns
388 | City Center Hotels
379 | Airport/Conference Hotels
319 | Limited Service & Budget Hotels
175 | Extended Stay & Serviced Apartments
73 | Casinos
54 | Hostels
45 | Vacation Rentals & Villas
41 | RV Parks & Campgrounds
37 | Motels
Region
1527 | North America
87 | Europe
43 | Asia Pacific
33 | Middle East
12 | Central America
9 | Africa
4 | Oceania
4 | South America
Category
593 | Concierge Software
414 | Business Intelligence
374 | Guest Messaging Software
342 | Scheduling & Labor Management
320 | Staff Collaboration Tools
312 | Housekeeping Software
162 | Hotel Maintenance Software
96 | Employee Engagement Software
22 | Staffing & Recruiting Networks
More Products by Actabl
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like ProfitSword for its ease of use, powerful forecasting and budget tools, and seamless integration with property management systems (PMS) and other key operational software. It allows for real-time data analytics and reporting, enhancing decision-making capabilities that can optimize labor, control costs, and improve revenue management. Users also appreciate the ability to customize reports and frequent updates to improve functionality. However, frequent mentions of slow system speeds and some concerns with visual and interface aspects highlight areas for improvement.
AI-generated from the text of customer reviews
Looking for specific info?
9
Profitsword
General Manager from 200 to 499 room Branded Hotel in Salt Lake City (United States of America)
Verified
8 months ago
Profit sword is easy to navigate. It provides data with easy and accuracy. The training webinars are outstanding. The short cut make budgeting a breeze.
United States of America
United States of America
General Manager
X-Large Hotel
10
Efficiency of Use
VP of Operations from 100 to 199 room Boutique in Laguna Woods (United States of America)
Verified
8 months ago
Profit Sword has made the day-to-day operation of the Hotels more efficient by giving real time visibility in all of the key metrics. The ease of training the Hotel teams is a key selling point.
United States of America
United States of America
VP of Operations
Large Hotel
6
Profitsword Business Intelligence
Property Accountant from 500+ room Branded Hotel in Tulum (Mexico)
Verified
8 months ago
The program enable quick analysis of daily information, and interfaces with the property management systems that hotels have. Customer Service has been good when it was needed.
Mexico
Mexico
Property Accountant
X-Large Hotel
9
I have enjoyed my experience with this software.
General Manager from 100 to 199 room Bed & Breakfast & Inn in Norcross (United States of America)
Verified
9 months ago
It is user friendly, sends alerts for daily entries and you can message employees, scheduling is a breeze, you can repeat the schedule weekly and just make adjustments.
United States of America
United States of America
General Manager
Large Hotel
10
Great support setting up the system!
Director of Internal Audit and special projects from 100 to 199 room Airport/Conference Hotel in Grace Bay (Turks and Caicos Islands)
Verified
9 months ago
The integration was challenging, but our rep was supportive and responsive, and really understood the business quickly. Made the integration manageable.
Turks and Caicos Islands
Turks and Caicos Islands
Director of Internal Audit and special projects
Large Hotel
10
Ease of Reporting
Director of Finance from 200 to 499 room Boutique in Hollywood (United States of America)
Verified
9 months ago
The ease of reporting, being able to navigate between different datasets with multiple KPIs, provides excellent insights and analytics to forecast through the peaks and valleys of our business.
United States of America
United States of America
Director of Finance
X-Large Hotel
9
Great way to see the financial health of your property
Assistant General Manager from 100 to 199 room Branded Hotel in Charleston (United States of America)
Verified
9 months ago
Using Profitsword is a great way to look at the past years budget vs. this years. It is also a great way to view the day to day (rooms management, adjustments, etc) for operations. I would recommend this product to any business that needs a financial and operational tool.
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Business Intelligence
Director of Sales from 75-99 room Bed & Breakfast & Inn in Exton (United States of America)
Verified
9 months ago
Helps me to know where I need to improve when it comes to trying to bring revenue to the hotel.
United States of America
United States of America
Director of Sales
Large Hotel
10
Great program
Manager from 25-49 room Bed & Breakfast & Inn in San Clemente (United States of America)
Verified
9 months ago
We found the service to be easy to navigate and use. The customer service was attentive and helpful. We hope to have this relationship long into the future.
United States of America
United States of America
Manager
Medium Hotel
9
Actabl Excellence
Concierge from 1 to 4 room Luxury Hotel in Las Vegas (United States of America)
Verified
9 months ago
This product offers a very current and user friendly interface making it easy to navigate throughout the program while still remaining detailed and professional.
United States of America
United States of America
Concierge
X-Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
Showing all answers to: "What does this product or service do well?"
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
The ProfitSword business intelligence (BI) platform offers an advanced number of integrations and consolidation of extensive, discreet data from disparate upstream systems. The consolidated and detailed data enables rich reporting to support advanced decision making at portfolio and drill-down levels.
ProfitSword brings all of the information from all hotel properties regardless of type and makes it meaningful, while at the same time being timely. The information is a combination of financial and operational to give decision makers the full view that they need.
The Profitsword application provides the best hospitality BI and financial planning solution on the market today. They are able to integrate with over 250 applications to aggregate data for the user.
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Question:
What differentiates this product or service from the competition?
Answer:
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Showing all answers to: "What differentiates this product or service from the competition?"
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Beyond the in-platform capabilities, ProfitSword's data structures enable unparalleled downstream integrations to fully automate complex operational and compliance activities, allowing hoteliers and hotel management companies to reduce costs and mitigate risk, while scaling their business.
There are more than a few, but there are 3 keys ones. First, ProfitSword has feeds from every possible different PMS systems. That along with the level of service that comes from the ProfitSword team to make sure that the feeds are working is huge. Second, the lengths that the ProfitSword team will go to make sure that the information is customized to fit each organization. This often means changes to existing reports and creation of new reports and feeds. Lastly, the way the system is built allows for timely information. Without ProfitSword is would take days or often weeks to compile information that ProfitSword refreshes throughout the day.
The budgeting and planning functionality along with the pacing tools offer true ability for hoteliers and managers to maximize revenue and clearly understand the results. The team at Actabl standing behind the product have been incredible to work with over the past 10+ years providing outstanding levels of support for both their customers and partners.
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
When ready to enable Revenue and Operations teams work smarter and not harder, leave spreadsheets, manual data manipulation, and disconnected solutions behind. Like other leading Hotel Management Companies, leverage ProfitSword to gain actionable insights, and alleviate risk and manual points of failure by automating operations and compliance.
Take the time to review how your track your financial information in advance. How you structure your chart of accounts in your finance system, which cost centers you define and the level of detail that you budget and code transactions will be an important part of what feeds into ProfitSword. Having the right chart of accounts in place will maximize what ProfitSword can tell you about your business. Doing that right takes time to plan and execute, but will make an enormous difference.
Profitsword is a must have application for anyone looking to work with and/or manage a portfolio of hotels especially when there are a number of disparate systems in use. Having all of this data and information in a single application will truly put time back into your day.
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
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