General Manager

13.22597007472 months ago

Verified

... Profit sword is easy to navigate. It provides data with easy and accuracy. The training webinars are outstanding. The short cut make budgeting a breeze. ...

Business Operations Analyst

3.3872603975209 months ago

Verified

... As with any product/tool there is always room for improvement. As long as Actabl continues to listen to their user's the sky is the limit. ...

Business Operations Analyst

3.3872603976781 months ago

Verified

... As with any product/tool there is always room for improvement. As long as Actabl continues to listen to their user's the sky is the limit. ...

General Manager

3.3872603978274 months ago

Verified

... I would like to see more analytics to give a more in-depth picture of the data used for our budgeting and forecasting. I would also like a real-time update when modifying information to the forecast. ...

Director of Sales & Marketing

3.387260397973 months ago

Verified

... Auto-save. Instead of having a timer on your work to save, an autosave would help . I have lost many reports because I wasn't hitting the save button on a regular. ...

Director of Sales & Marketing

3.3872603981153 months ago

Verified

... Auto-save. Instead of having a timer on your work to save, an autosave would help . I have lost many reports because I wasn't hitting the save button on a regular. ...

Night Auditor

3.3872603982781 months ago

Verified

... ProfitSword offers a highly intuitive interface that seamlessly integrates various financial metrics and performance indicators. It allows for customizable reporting, providing detailed insights into hotel performance, occupancy trends, and revenue forecasts. The ability to consolidate large amounts of data into easily digestible reports ...

Night Auditor

3.3872603984188 months ago

Verified

... hile ProfitSword is robust, its learning curve can be steep for new users, particularly when setting up complex reports. More streamlined training or enhanced onboarding resources could help reduce ...

Night Auditor

3.3872603985626 months ago

Verified

... ProfitSword offers a highly intuitive interface that seamlessly integrates various financial metrics and performance indicators. It allows for customizable reporting, providing detailed insights into hotel performance, occupancy trends, and revenue forecasts. The ability to consolidate large ...

General Manager

3.387260398716 months ago

Verified

... More classes on how to advance, honestly you just have a good system, just sometimes the math is strange. ...

General Manager

3.3872603988654 months ago

Verified

... More classes on how to advance, honestly you just have a good system, just sometimes the math is strange. ...

Account Payable Specialist

3.387260399017 months ago

Verified

... Nothing that I can think of. I can only speak for myself and what I use the program for. Others may have a different opinion. ...

General Manager

3.3872603991648 months ago

Verified

... I have been a Profit Sword user since 2005! I have gotten to watch it go through so many versions! I enjoy the versatility and the options I have to view my data in so many different ways. ...

General Manager

3.3872603993078 months ago

Verified

... Continue to listen to your users. The improvements being made are always user driven and they never seem to stop improving. Just when I think of something I'd like to see changed, or a new feature I would like to see, it comes out in a new update. Thanks ...

General Manager

3.3872603994486 months ago

Verified

... I have been a Profit Sword user since 2005! I have gotten to watch it go through so many versions! I enjoy the versatility and the options I have to view my data in so many different ways. ...

IT and Accts

3.3872603995912 months ago

Verified

... As with any software with us my main concern is our communication with Actabl. Customer services and a quick response to out email and call is always paramount so to me that is what I would like to ...

IT and Accts

3.3872603997924 months ago

Verified

... My interaction with Actabl software is one that merits a review. Actabl has reduce the issues that we had with our past ways of doing things. Management has improved and out ability to stay on top of ...

IT and Accts

3.3872603999373 months ago

Verified

... My interaction with Actabl software is one that merits a review. Actabl has reduce the issues that we had with our past ways of doing things. Management has improved and out ability to stay on top of ...

Accountant

3.3872604000859 months ago

Verified

... Reports are easy to locate very person friendly dashboard friendly to relate forecast and budget very friendly data ports easy. ...

sales and use tax accountant

3.3872604002371 months ago

Verified

... I understand that it is something normal, but I understand that maintenance sometimes creates a lack that leads to updating or improving. And sometimes I don't have all the data updated for the same ...

sales and use tax accountant

3.3872604003831 months ago

Verified

... The way we can see the hotels and how we can see variations quickly has helped me a lot. In the same way, I have access to everything I need and can help the hotels directly. Communication becomes ...

Accounting Receivable

3.3872604005272 months ago

Verified

... It is easy to navigate. Updates are automatic. Dashboard is user friendly. I love how from time to time it offers training to be more knowledgeable. The webinar is also easy to follow. Like once in a blue moon, the system is acting up but in just one ...

Accounting Receivable

3.3872604006765 months ago

Verified

... It is easy to navigate. Updates are automatic. Dashboard is user friendly. I love how from time to time it offers training to be more knowledgeable. The webinar is also easy to follow. Like once in a ...

Accounting Receivable

3.3872604008173 months ago

Verified

... It is easy to navigate. Updates are automatic. Dashboard is user friendly. I love how from time to time it offers training to be more knowledgeable. The webinar is also easy to follow. Like once in a ...

Director of Finance

3.3872604009603 months ago

Verified

... There is currently no better BI Tool than ProfitSword for Hotel Management. ProfitSword is the best at the integration and automation between PMS, POS, Revenue Management, and Labor systems. I like how we are able to make better business decisions because we can make real-time changes to the forecast and because we have a daily flow of information at our fingertips. I also like the available reports and datasets in ProfitSword. Being able to compare Actuals to Primary Forecast, to Budget, to Last Year, to Proforma to Primary Forecast as of 2 weeks ago helps me paint ...

Corporate Director of Revenue

3.3872604011048 months ago

Verified

... Product enhancement services. While the functionality of the products is already expansive, there are a handful of improvements that can be made. When submitted enhancement requests, there is never a ...

Corporate Director of Revenue

3.3872604012601 months ago

Verified

... Product enhancement services. While the functionality of the products is already expansive, there are a handful of improvements that can be made. When submitted enhancement requests, there is never a ...

Coordinating Sales Manager

3.3872604014042 months ago

Verified

... I love the ease of use of the interface. When we onboard new members of our team, I look forward to showing them the software and seeing the "aha" moment when they realize how easily they can pick up ...

General Manager

3.3872604015442 months ago

Verified

... I have used multiple services from Actabl over the past decade and have had nothing but positive interactions with the products and especially the service team. ...

General Accountant

3.3550023371778 months ago

Verified

... Simple, Easy to use, and straight forward revenue reconciliation and management. the software is very user friendly, and the actable team is easy to work with. ...

Front Dest Supervisor

3.3872604018347 months ago

Verified

... The texting feature is a must for hotel guests. It is great for pre-arrival and guests in house. Many rave reviews of convenience of use. ...

Front Dest Supervisor

3.3872604019784 months ago

Verified

... Sometimes the texting service closes open messages. Also, I wish there was a way I could sync with my PMS interface more often or at the time of my choosing. ...

Front Dest Supervisor

3.3872604021184 months ago

Verified

... The texting feature is a must for hotel guests. It is great for pre-arrival and guests in house. Many rave reviews of convenience of use. ...

Front Desk Agent

3.3550023377427 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, or help with transportation arrangements. housekeeping: allows the front office team to text guests if they have a do not disturb sign on, if the guest requests service, we put a ticket in for that housekeeper assigned and it ensures the room is cleaned in a timely manner appropriate to each individual guest. maintenance tickets: allows room attendants to assign repair ...

Front Desk Agent

3.3550023378827 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, ...

Guest Recognition

3.3550023380249 months ago

Verified

... I think maybe if sending texts had personal options such as sending a message that can only be read by one user. ...

Food and Beverage Manager

3.2582281446244 months ago

Verified

... Data transfer in the app can be improved for better visibility of scheduling. The display of schedule will assist the team to keep track of their hours and labor. ...

IT Manager

3.1291958867074 months ago

Verified

... Amazing Team!!! ...

IT Manager

3.1291958868463 months ago

Verified

... I love our representative Lindsey, she is amazing and she always help us and guide us to explorer and take profit of all the tools that they offer. ...

IT Manager

3.1291958869915 months ago

Verified

... I think in general the Tech Support or Help Desk. Sometimes the replys to the tickets are pretty delayed but in general they always provide a good support. ...

IT Manager

3.1291958871378 months ago

Verified

... I love our representative Lindsey, she is amazing and she always help us and guide us to explorer and take profit of all the tools that they offer. ...

IT Manager

3.1291958872816 months ago

Verified

... Amazing Team!!! ...

IT Manager

3.1291958874268 months ago

Verified

... I think in general the Tech Support or Help Desk. Sometimes the replys to the tickets are pretty delayed but in general they always provide a good support. ...

Chef

3.1291958875661 months ago

Verified

... Is the best app very well to help to company please you half to fix more item company for i work is very happy ...

Chef

3.1291958877012 months ago

Verified

... Is the best app very well to help to company please you half to fix more item company for i work is very happy ...

FD

3.0646797588064 months ago

Verified

... I really enjoy this program. Easy to use. ...

FD

3.0646797589445 months ago

Verified

... I enjoy and think making my schedules is a breeze!! I also like the game day housekeeping log. Make sure your staff is staying on track. ...

GM

2.8066152429659 months ago

Verified

... Leading in the Learning ...

Sales & Use Tax Analyst

2.5162926624645 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then clicking the small check mark can be frustrating and tedious if having to change many tax codes at one time. Also, if there was a way to lessen ...

Sales & Use Tax Analyst

2.5162926626038 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then clicking the small check mark can be frustrating and tedious if having to change many tax codes at one time. Also, if there was a way to lessen the errors or glitching while having two tabs open simultaneously there would cause ...

General Manager

2.419518469201 months ago

Verified

... Customer service person phone number so we can ask questions. Right now i depend on the our corporate people help only. ...

Director of Engineering

2.3227442757908 months ago

Verified

... I used transcendent in the past for many years (since inception). when i moved to another property they where only using hotsos and for the last 3yrs was a pain. I am so glad to be getting back to ...

General Manager

2.0646797598122 months ago

Verified

... How easy and simple it is to use and it helps you stay on track on the day to day labor ...

Assistant General Manager

1.8711313728573 months ago

Verified

... Easy to use, to understand what is going on and make my day easier to set the game plan for operation ...

Assistant General Manager

1.8711313729988 months ago

Verified

... Easy to use, to understand what is going on and make my day easier to set the game plan for operation ...

Assistant General Manager

1.8711313731392 months ago

Verified

... Not just for housekeeping, it can be also used for front desk, maintenance departments too. Also, I tried to register for webinar but it did not let me register. ...

Night Auditor

3.3872604160988 months ago

Verified

... ProfitSword offers a highly intuitive interface that seamlessly integrates various financial metrics and performance indicators. It allows for customizable reporting, providing detailed insights into hotel performance, occupancy trends, and revenue forecasts. The ability to consolidate large amounts of data into easily ...

Banquet manager

3.3872604163187 months ago

Verified

... Easier to do schedules and be more productive. tracking my labor every day, and make my goals every day better. ...

Front Dest Supervisor

3.3872604164875 months ago

Verified

... The texting feature is a must for hotel guests. It is great for pre-arrival and guests in house. Many rave reviews of convenience of use. ...

Assistant Director of Housekeeping

3.3872604166465 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

Front desk Agent

3.355002352273 months ago

Verified

... It works so effortlessly just in case we need to contact our guests we just gotta type the name and easy to send texts ...

Front Desk Agent

3.3550023524171 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, or help with transportation arrangements. housekeeping ...

Front Desk Agent

3.3550023525646 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, or help with transportation arrangements. housekeeping ...

Chief Engineer

3.355002352708 months ago

Verified

... The software organizes my work list in to one location and keeps track of when they're due for PM service. The reports are handy as well. ...

FD

3.064679772205 months ago

Verified

... I enjoy and think making my schedules is a breeze!! I also like the game day housekeeping log. Make sure your staff is staying on track. ...

FD

3.0646797723439 months ago

Verified

... I really enjoy this program. Easy to use. ...

Security Operations

2.9033894499149 months ago

Verified

... The platform’s concierge and scheduling capabilities have streamlined so many of our processes, making it incredibly easy for our team to keep everything running smoothly. We especially appreciate ...

Security Operations

2.9033894500553 months ago

Verified

... The platform’s concierge and scheduling capabilities have streamlined so many of our processes, making it incredibly easy for our team to keep everything running smoothly. We especially appreciate how intuitive and user-friendly the software is; training new staff ...

Technical Assistant to Director of Engineering

2.5485507405201 months ago

Verified

... I had some issues with resigned employees. It still assins work requests to them and it takes time to resign. ...

Technical Assistant to Director of Engineering

2.5485507406649 months ago

Verified

... I had some issues with resigned employees. It still assins work requests to them and it takes time to resign. ...

General Manager

2.4195184827427 months ago

Verified

... I use five minuets manager, Forecast, scheduling for our hotel, Overtime report, Revenue daily, Housekeeping report , and overtime risk report. ...

Human Resources Director

2.129195902236 months ago

Verified

... More insights and reports that employees can see and understand. The employee side would be the perfect tool if our company were willing to use it. ...

Assistant General Manager

1.871131386244 months ago

Verified

... Easy to use, to understand what is going on and make my day easier to set the game plan for operation ...

Accountant

3.3872604295912 months ago

Verified

... Reports are easy to locate very person friendly dashboard friendly to relate forecast and budget very friendly data ports easy. ...

Accountant

3.3872604298227 months ago

Verified

... Reports are easy to locate very person friendly dashboard friendly to relate forecast and budget very friendly data ports easy. ...

Corporate Director of Revenue

3.3872604299798 months ago

Verified

... ProfitSword had streamlined our reporting process with automated data imports providing uniform reports for multiple POS and PMS. Easy to read and manipulate data. Labor Management system and time ...

Front Dest Supervisor

3.3872604301296 months ago

Verified

... Great for Hotel Use! ...

Front Dest Supervisor

3.3872604302714 months ago

Verified

... Sometimes the texting service closes open messages. Also, I wish there was a way I could sync with my PMS interface more often or at the time of my choosing. ...

Front Dest Supervisor

3.3872604304118 months ago

Verified

... Sometimes the texting service closes open messages. Also, I wish there was a way I could sync with my PMS interface more often or at the time of my choosing. ...

Front Desk Agent

3.3550023660424 months ago

Verified

... We have previously encountered issues with the broadcasting feature, sometimes Alice doesn't get the most accurate information from our PMS system resulting in guests who have cancelled their ...

Sales & Use Tax Analyst

2.5162926887702 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as needed. Any up ...

Sales & Use Tax Analyst

2.5162926889132 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then ...

Director of Engineering

2.3227443019683 months ago

Verified

... Being able to change everything about an asset by just selecting the asset. Could be model, seriel, cost, capx etc. ...

Assistant General Manager

1.8711313988885 months ago

Verified

... Not just for housekeeping, it can be also used for front desk, maintenance departments too. Also, I tried to register for webinar but it did not let me register. ...

Assistant General Manager

1.8711313990311 months ago

Verified

... Not just for housekeeping, it can be also used for front desk, maintenance departments too. Also, I tried to register for webinar but it did not let me register. ...

VP of Operations

13.258228184856 months ago

Verified

... Profit Sword has made the day-to-day operation of the Hotels more efficient by giving real time visibility in all of the key metrics. The ease of training the Hotel teams is a key selling point. ...

Business Operations Analyst

3.3872604431586 months ago

Verified

... Hotel Effectiveness & ProfitSword have enabled us the make impactful business decisions based on analytics that would not have been possible without user-friendly dashboards and an array of reports ...

Business Operations Analyst

3.3872604433128 months ago

Verified

... Hotel Effectiveness & ProfitSword have enabled us the make impactful business decisions based on analytics that would not have been possible without user-friendly dashboards and an array of reports ...

Director of Sales & Marketing

3.3872604434737 months ago

Verified

... ProfitSword has all information at your finger tips. No need to search report after report. Change the date, click on report needed and Voila! Easy-Peasy. ...

Director of Sales & Marketing

3.3872604436223 months ago

Verified

... It is not complicated. If you are able to follow instructions, the program becomes User-Friendly. I'd recommend it to colleagues. ...

General Manager

3.3872604437694 months ago

Verified

... I enjoy how i can find out facts quickly and I use the system a lot to make sure my finances are in order. Great system. ...

General Manager

3.387260443915 months ago

Verified

... I enjoy how i can find out facts quickly and I use the system a lot to make sure my finances are in order. Great system. ...

Account Payable Specialist

3.3872604440554 months ago

Verified

... We utilize profitsage and its is awesome to use and keep track of our expenses. ...

General Manager

3.3872604441969 months ago

Verified

... This software truly stands out for its user-friendly interface, making it easy to navigate even for beginners like me as a first-time general manager. I was worried about adapting to a new platform, but the intuitive design and clear instructions made it a breeze. From managing staff schedules to handling guest reservations, I quickly became comfortable with its features. Everything is laid out logically, helping me get tasks done efficiently without feeling lost or overwhelmed. What really impresses me is how seamlessly the software handles daily operations. It combines all the essential tools needed to run a hotel, saving time and reducing complexity. In terms of industry ...

General Manager

3.3872604443392 months ago

Verified

... Long Time User, Life time fan! ...

General Manager

3.3872604444844 months ago

Verified

... I have been a Profit Sword user since 2005! I have gotten to watch it go through so many versions! I enjoy the versatility and the options I have to view my data in so many different ways. ...

General Manager

3.3872604446259 months ago

Verified

... Continue to listen to your users. The improvements being made are always user driven and they never seem to stop improving. Just when I think of something I'd like to see changed, or a new feature I ...

General Manager

3.3872604447678 months ago

Verified

... Long Time User, Life time fan! ...

General Manager

3.3872604449149 months ago

Verified

... Long Time User, Life time fan! ...

General Manager

3.387260445056 months ago

Verified

... Continue to listen to your users. The improvements being made are always user driven and they never seem to stop improving. Just when I think of something I'd like to see changed, or a new feature I ...

Tax Accountant

3.387260445196 months ago

Verified

... Nothing to improve, I don't think so. Don't know what else to say here. Its great the way it is for sure. ...

Accountant

3.3872604453349 months ago

Verified

... Reports are easy to locate very person friendly dashboard friendly to relate forecast and budget very friendly data ports easy. ...

General Manager

3.3872604454745 months ago

Verified

... When i was introduce to PF I felt overwhelmed and confused, but having all the data practically on the tips of your fingers and see how is the performance of the operation, is awesome. ...

General Manager

3.3872604456145 months ago

Verified

... The tedious think that used to make me crazy mad was that we were not able to open multiple windows and at the moment, after the latest update, everything is great. ...

General Manager

3.3872604457557 months ago

Verified

... When i was introduce to PF I felt overwhelmed and confused, but having all the data practically on the tips of your fingers and see how is the performance of the operation, is awesome. ...

Accounting Receivable

3.3872604458976 months ago

Verified

... It is easy to navigate. Updates are automatic. Dashboard is user friendly. I love how from time to time it offers training to be more knowledgeable. The webinar is also easy to follow. Like once in a ...

Accounting Receivable

3.3872604460491 months ago

Verified

... It is easy to navigate. Updates are automatic. Dashboard is user friendly. I love how from time to time it offers training to be more knowledgeable. The webinar is also easy to follow. Like once in a ...

Accounting Receivable

3.3872604461884 months ago

Verified

... It is easy to navigate. Updates are automatic. Dashboard is user friendly. I love how from time to time it offers training to be more knowledgeable. The webinar is also easy to follow. Like once in a ...

Banquet manager

3.3872604463262 months ago

Verified

... Just keep going to learn about this program and be better every day, and take good decisions for improve daily. ...

Banquet manager

3.3872604464815 months ago

Verified

... Just keep going to learn about this program and be better every day, and take good decisions for improve daily. ...

Director of Finance

3.3872604466241 months ago

Verified

... There is currently no better BI Tool than ProfitSword for Hotel Management. ProfitSword is the best at the integration and automation between PMS, POS, Revenue Management, and Labor systems. I like ...

Corporate Director of Revenue

3.3872604467645 months ago

Verified

... ProfitSword had streamlined our reporting process with automated data imports providing uniform reports for multiple POS and PMS. Easy to read and manipulate data. Labor Management system and time clock make scheduling, labor management and product ...

Corporate Director of Revenue

3.3872604469052 months ago

Verified

... ProfitSword had streamlined our reporting process with automated data imports providing uniform reports for multiple POS and PMS. Easy to read and manipulate data. Labor Management system and time ...

Corporate Director of Revenue

3.3872604470441 months ago

Verified

... Product enhancement services. While the functionality of the products is already expansive, there are a handful of improvements that can be made. When submitted enhancement requests, there is never a ...

Corporate Director of Revenue

3.3872604471849 months ago

Verified

... Product enhancement services. While the functionality of the products is already expansive, there are a handful of improvements that can be made. When submitted enhancement requests, there is never a ...

Coordinating Sales Manager

3.3872604473275 months ago

Verified

... I love the ease of use of the interface. When we onboard new members of our team, I look forward to showing them the software and seeing the "aha" moment when they realize how easily they can pick up the information and adjust data to see exactly what they are looking for. Having so many reports to offer insights into how our property is doing is amazing ...

General Manager

3.3872604474754 months ago

Verified

... Multiplatform user ...

General Manager

3.3872604476184 months ago

Verified

... I have used multiple services from Actabl over the past decade and have had nothing but positive interactions with the products and especially the service team. ...

Front Dest Supervisor

3.387260447761 months ago

Verified

... The texting feature is a must for hotel guests. It is great for pre-arrival and guests in house. Many rave reviews of convenience of use. ...

Front desk agent

3.3550023833908 months ago

Verified

... It comes very handy when messaging guest and datas can be easily understood what i like best about it is that i can set up amenities and print guest boarding passes in a snap it is a great ...

Front Desk Agent

3.3550023835342 months ago

Verified

... Alice is the brain of our daily hotel operations ...

Chief Engineer

3.3550023836761 months ago

Verified

... The software organizes my work list in to one location and keeps track of when they're due for PM service. The reports are handy as well. ...

Chief Engineer

3.355002383818 months ago

Verified

... Convenient but could be better ...

Guest Recognition

3.3550023839572 months ago

Verified

... I enjoy that I am able to text guests to keep communication. This greatly helps due to the modern norm of texting. ...

Guest Recognition

3.355002384098 months ago

Verified

... I enjoy that I am able to text guests to keep communication. This greatly helps due to the modern norm of texting. ...

General Manager

3.1614539971427 months ago

Verified

... Not all fields are one size fits all. I wish there was a way to modify some of the imput fields. For example, our housekeepers get paid per room, not per hour. ...

Chef

3.1291959327666 months ago

Verified

... Is the best app very well to help to company please you half to fix more item company for i work is very happy ...

Chef

3.1291959329189 months ago

Verified

... it help to much for company / help me to employee and help to very easy plan thank for product review make easy live for employee and company guest is more happy and company is more flexible ...

Chef

3.1291959330582 months ago

Verified

... Is the best app very well to help to company please you half to fix more item company for i work is very happy ...

Chef

3.1291959331974 months ago

Verified

... it help to much for company / help me to employee and help to very easy plan thank for product review make easy live for employee and company guest is more happy and company is more flexible ...

Chef

3.1291959333475 months ago

Verified

... Is the best app very well to help to company please you half to fix more item company for i work is very happy ...

Chef

3.1291959334898 months ago

Verified

... Is the best app very well to help to company please you half to fix more item company for i work is very happy ...

FD

3.0646798045986 months ago

Verified

... I really enjoy this program. Easy to use. ...

FD

3.0646798047435 months ago

Verified

... You really did cover everything on this program. I cant think of anything i don't use or I don't like. Great job. ...

FD

3.0646798048824 months ago

Verified

... I really enjoy this program. Easy to use. ...

HR Manager

2.9679056114736 months ago

Verified

... The efficiency of using and monitoring scheduled for my team and accuracy with labor. Easy to use and monitor daily. ...

Security Operations

2.9033894825792 months ago

Verified

... The platform’s concierge and scheduling capabilities have streamlined so many of our processes, making it incredibly easy for our team to keep everything running smoothly. We especially appreciate how intuitive and user-friendly the software is; training new staff on it has been a breeze. One of the standout features is the seamless scheduling interface. It lets us quickly arrange tasks and shifts, ensuring everyone on our team is well-coordinated. The concierge functions are equally impressive ...

GM

2.8066152891786 months ago

Verified

... Leading in the Learning ...

GM

2.806615289322 months ago

Verified

... Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated. ...

GM

2.8066152894676 months ago

Verified

... Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated. ...

GM

2.8066152896162 months ago

Verified

... Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated. ...

Front office manager

2.7743572252468 months ago

Verified

... This is awesome ...

Front office manager

2.774357225392 months ago

Verified

... I like the way every thing works now i think maybe, it could be a little simpler to use in the future. ...

Front office manager

2.7743572255324 months ago

Verified

... This is awesome ...

Sales & Use Tax Analyst

2.5162927095471 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then clicking the small check mark can be frustrating and tedious if having to change many tax codes at one time. Also, if there was a way to lessen the errors or glitching while having two tabs open simultaneously there would cause less frustrations when there is high usage. Usually this happens with saving changes, but have found it happens even when moving from one selection to another, including from one hotel to another. Also, if there can be a way hotels can set up their PMS systems to more easily line up with ProfitSword set ups, I feel that would cause less confusions with hotels in trying to use this system. Could there somehow be a way that they can link the two or have a "trial ...

Sales & Use Tax Analyst

2.5162927096871 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then clicking the small check mark can be frustrating and tedious if having to change many tax codes at one time. Also, if there was a way to lessen the errors or glitching while having two tabs open simultaneously there would cause less frustrations when there is high usage. Usually this happens with saving changes, but have found it happens even when moving from one selection to another, including from one hotel to another. Also, if there can be a way hotels can set up their PMS systems to more easily line up with ProfitSword set ups, I feel that would cause less confusions with hotels in trying to use this system. Could there somehow be a way that they can link the two or have a "trial" or "preview" option that would be able show a print out or breakdown of where each of the stations for what they individually use will be sent to next to what is currently listed from ProfitSword as they are setting it up so they would be able to see what needs possible adjusting? Next, I think some kind of adjusting of the Input Tax Exempt to help cut ...

Sales & Use Tax Analyst

2.5162927098238 months ago

Verified

... ProfitSword/Brains ...

Director of operationss

2.5162927099731 months ago

Verified

... The metrics for F&B should also relate to revenue, to understand better on wages as % age of sales. Also, for banquets, allow to pick up shifts through the My Hotel Team app, where shifts can be ...

Director of operationss

2.5162927101128 months ago

Verified

... The metrics for F&B should also relate to revenue, to understand better on wages as % age of sales. Also, for banquets, allow to pick up shifts through the My Hotel Team app, where shifts can be ...

Director of operationss

2.5162927102501 months ago

Verified

... The process is intelligent, gives you knowledge of the win or loss and how to rectify the situation and understand the trends. There are also helpful videos available to educate yourself to utilize ...

Director of operationss

2.516292710392 months ago

Verified

... The metrics for F&B should also relate to revenue, to understand better on wages as % age of sales. Also, for banquets, allow to pick up shifts through the My Hotel Team app, where shifts can be ...

Director of Engineering

2.3227443234435 months ago

Verified

... Glad to be back with Transcendent ...

Director of Engineering

2.3227443235887 months ago

Verified

... Glad to be back with Transcendent ...

General Manager

2.0646798076064 months ago

Verified

... Maybe, updating the graphics to make it more modern and or more interactive. In addition, to making the scheduler a litle more user friend. ...

Assistant General Manager

1.8711314206545 months ago

Verified

... More than Effective ...

General Manager

1.5485507756358 months ago

Verified

... We love Actabl! We utilize the transcendent platform. We haven't put into full swing yet, but the support Actabl has provided has been top-notch! ...

VP of Operations

13.258228207429 months ago

Verified

... Profit Sword has made the day-to-day operation of the Hotels more efficient by giving real time visibility in all of the key metrics. The ease of training the Hotel teams is a key selling point. ...

General Manager

13.225970143122 months ago

Verified

... Profit sword is easy to navigate. It provides data with easy and accuracy. The training webinars are outstanding. The short cut make budgeting a breeze. ...

General Manager

13.225970143288 months ago

Verified

... Profit sword is easy to navigate. It provides data with easy and accuracy. The training webinars are outstanding. The short cut make budgeting a breeze. ...

Business Operations Analyst

3.3872604660211 months ago

Verified

... Hotel Effectiveness & ProfitSword have enabled us the make impactful business decisions based on analytics that would not have been possible without user-friendly dashboards and an array of reports ...

Business Operations Analyst

3.3872604661727 months ago

Verified

... Harnessing the power of technology ...

General Manager

3.3872604663254 months ago

Verified

... Clear and precise reporting for your hotel. ...

Director of Sales & Marketing

3.3872604664733 months ago

Verified

... ProfitSword has all information at your finger tips. No need to search report after report. Change the date, click on report needed and Voila! Easy-Peasy. ...

Director of Sales & Marketing

3.3872604666226 months ago

Verified

... Auto-save. Instead of having a timer on your work to save, an autosave would help . I have lost many reports because I wasn't hitting the save button on a regular. ...

IT/AV Assistant

3.3872604667664 months ago

Verified

... Easy access and reviewing capabilities for tickets with a simple admin interface. End users agree that workflow has been improved with the use of Alice. ...

General Manager

3.3872604669191 months ago

Verified

... I enjoy how i can find out facts quickly and I use the system a lot to make sure my finances are in order. Great system. ...

General Manager

3.3872604670624 months ago

Verified

... More classes on how to advance, honestly you just have a good system, just sometimes the math is strange. ...

Account Payable Specialist

3.3872604672036 months ago

Verified

... The accuracy is what I like most because I can find what I need when I need it. It’s extremely user friendly ...

Account Payable Specialist

3.3872604673544 months ago

Verified

... We utilize profitsage and its is awesome to use and keep track of our expenses. ...

General Manager

3.3872604674963 months ago

Verified

... This software truly stands out for its user-friendly interface, making it easy to navigate even for beginners like me as a first-time general manager. I was worried about adapting to a new platform, ...

General Manager

3.3872604676396 months ago

Verified

... I’m not a fan of the "new" budget and forecast view, as it doesn’t quite meet my needs at the moment. However, I understand that you’re still in the process of refining it, and I appreciate the ...

General Manager

3.3872604677811 months ago

Verified

... This software truly stands out for its user-friendly interface, making it easy to navigate even for beginners like me as a first-time general manager. I was worried about adapting to a new platform, but the intuitive design and clear instructions made it a breeze. From managing staff schedules to handling guest reservations, I quickly became comfortable with its features. Everything is laid out logically, helping me get tasks done efficiently without feeling lost or overwhelmed. What really impresses me is how seamlessly the software handles daily operations. It combines all the essential tools needed to run a hotel, saving time and reducing complexity. In terms of industry performance, this software is simply the best. It’s reliable ...

General Manager

3.3872604679245 months ago

Verified

... This software truly stands out for its user-friendly interface, making it easy to navigate even for beginners like me as a first-time general manager. I was worried about adapting to a new platform, but the intuitive design and clear instructions made it a breeze. From managing staff schedules to handling guest reservations, I quickly became comfortable with its features. Everything is laid out logically, helping me get tasks done efficiently without feeling lost or overwhelmed. What really impresses me is how seamlessly the software handles daily operations. It combines all the essential tools needed to run a hotel, saving time and reducing complexity. In terms of industry performance, this software is simply the best. It’s reliable, versatile, and designed to deliver great results consistently. I’ve tried other platforms, but none have matched this one in terms of ease ...

General Manager

3.3872604680675 months ago

Verified

... This software truly stands out for its user-friendly interface, making it easy to navigate even for beginners like me as a first-time general manager. I was worried about adapting to a new platform, but the intuitive design and clear instructions made it a breeze. From managing ...

General Manager

3.3872604682083 months ago

Verified

... This software truly stands out for its user-friendly interface, making it easy to navigate even for beginners like me as a first-time general manager. I was worried about adapting to a new platform, but the intuitive design and clear instructions made it a breeze. From managing staff schedules to handling guest ...

Assistant General Manager

3.3872604683617 months ago

Verified

... Very helpful and efficient the charts are informative as well ...

Assistant General Manager

3.3872604685017 months ago

Verified

... Very helpful and efficient the charts are informative as well ...

Assistant General Manager

3.3872604686406 months ago

Verified

... It's easy to maintain as well as collaborate with and the app is very helpful because you have access everywhere you go. ...

Assistant General Manager

3.3872604687911 months ago

Verified

... I think editing could be easier when it comes to employees as well as making changes to the schedule too. When it comes to training it would be nice to have more options. ...

Assistant General Manager

3.3872604689337 months ago

Verified

... Very helpful and efficient the charts are informative as well ...

General Manager

3.3872604690771 months ago

Verified

... Continue to listen to your users. The improvements being made are always user driven and they never seem to stop improving. Just when I think of something I'd like to see changed, or a new feature I ...

General Manager

3.3872604692174 months ago

Verified

... I have been a Profit Sword user since 2005! I have gotten to watch it go through so many versions! I enjoy the versatility and the options I have to view my data in so many different ways. ...

General Manager

3.3872604693567 months ago

Verified

... I have been a Profit Sword user since 2005! I have gotten to watch it go through so many versions! I enjoy the versatility and the options I have to view my data in so many different ways. ...

General Manager

3.3872604694963 months ago

Verified

... I have been a Profit Sword user since 2005! I have gotten to watch it go through so many versions! I enjoy the versatility and the options I have to view my data in so many different ways. ...

General Manager

3.3872604696356 months ago

Verified

... Continue to listen to your users. The improvements being made are always user driven and they never seem to stop improving. Just when I think of something I'd like to see changed, or a new feature I ...

General Manager

3.3872604697771 months ago

Verified

... I have been a Profit Sword user since 2005! I have gotten to watch it go through so many versions! I enjoy the versatility and the options I have to view my data in so many different ways. ...

General Manager

3.3872604699291 months ago

Verified

... I have been a Profit Sword user since 2005! I have gotten to watch it go through so many versions! I enjoy the versatility and the options I have to view my data in so many different ways. ...

General Manager

3.3872604700732 months ago

Verified

... I have been a Profit Sword user since 2005! I have gotten to watch it go through so many versions! I enjoy the versatility and the options I have to view my data in so many different ways. ...

Tax Accountant

3.3872604702121 months ago

Verified

... Everything, its so easy to use and everyone likes it. I love it to interact with everyone. Not too sure what to say now. ...

IT and Accts

3.3872604703592 months ago

Verified

... My interaction with Actabl software is one that merits a review. Actabl has reduce the issues that we had with our past ways of doing things. Management has improved and out ability to stay on top of ...

IT and Accts

3.3872604705048 months ago

Verified

... My interaction with Actabl software is one that merits a review. Actabl has reduce the issues that we had with our past ways of doing things. Management has improved and out ability to stay on top of ...

IT and Accts

3.3872604706493 months ago

Verified

... My interaction with Actabl software is one that merits a review. Actabl has reduce the issues that we had with our past ways of doing things. Management has improved and out ability to stay on top of ...

IT and Accts

3.387260470796 months ago

Verified

... Software ...

IT and Accts

3.3872604709427 months ago

Verified

... My interaction with Actabl software is one that merits a review. Actabl has reduce the issues that we had with our past ways of doing things. Management has improved and out ability to stay on top of ...

IT and Accts

3.3872604710891 months ago

Verified

... As with any software with us my main concern is our communication with Actabl. Customer services and a quick response to out email and call is always paramount so to me that is what I would like to see ...

Accountant

3.3872604712351 months ago

Verified

... Reports are easy to locate very person friendly dashboard friendly to relate forecast and budget very friendly data ports easy. ...

Accountant

3.3872604713889 months ago

Verified

... The up and downs of the software time out long waits on buffering or update slows down alot at certain times of the day. ...

Accountant

3.3872604715323 months ago

Verified

... Reports are easy to locate very person friendly dashboard friendly to relate forecast and budget very friendly data ports easy. ...

Accountant

3.3872604716775 months ago

Verified

... The up and downs of the software time out long waits on buffering or update slows down alot at certain times of the day. ...

Accountant

3.3872604718253 months ago

Verified

... Reports are easy to locate very person friendly dashboard friendly to relate forecast and budget very friendly data ports easy. ...

Accountant

3.3872604719695 months ago

Verified

... Excellent ...

sales and use tax accountant

3.3872604721166 months ago

Verified

... Sales and Use Tax ...

sales and use tax accountant

3.3872604722611 months ago

Verified

... The way we can see the hotels and how we can see variations quickly has helped me a lot. In the same way, I have access to everything I need and can help the hotels directly. Communication becomes ...

sales and use tax accountant

3.3872604724059 months ago

Verified

... The way we can see the hotels and how we can see variations quickly has helped me a lot. In the same way, I have access to everything I need and can help the hotels directly. Communication becomes ...

sales and use tax accountant

3.3872604725474 months ago

Verified

... The way we can see the hotels and how we can see variations quickly has helped me a lot. In the same way, I have access to everything I need and can help the hotels directly. Communication becomes ...

sales and use tax accountant

3.3872604726927 months ago

Verified

... I understand that it is something normal, but I understand that maintenance sometimes creates a lack that leads to updating or improving. And sometimes I don't have all the data updated for the same ...

sales and use tax accountant

3.387260472848 months ago

Verified

... I understand that it is something normal, but I understand that maintenance sometimes creates a lack that leads to updating or improving. And sometimes I don't have all the data updated for the same ...

sales and use tax accountant

3.3872604729958 months ago

Verified

... The way we can see the hotels and how we can see variations quickly has helped me a lot. In the same way, I have access to everything I need and can help the hotels directly. Communication becomes ...

General Manager

3.3872604731377 months ago

Verified

... When i was introduce to PF I felt overwhelmed and confused, but having all the data practically on the tips of your fingers and see how is the performance of the operation, is awesome. ...

General Manager

3.3872604732867 months ago

Verified

... The tedious think that used to make me crazy mad was that we were not able to open multiple windows and at the moment, after the latest update, everything is great. ...

Accounting Receivable

3.3872604734315 months ago

Verified

... I wish when inputting tax exempt would not be tedious especially for long staying guests. When adding a date in and a date out, I wish it will automatically calculate or add for the following days, ...

Accounting Receivable

3.3872604735783 months ago

Verified

... It is easy to navigate. Updates are automatic. Dashboard is user friendly. I love how from time to time it offers training to be more knowledgeable. The webinar is also easy to follow. Like once in a ...

Accounting Receivable

3.3872604737287 months ago

Verified

... I wish when inputting tax exempt would not be tedious especially for long staying guests. When adding a date in and a date out, I wish it will automatically calculate or add for the following days, until the desired date out. Right now, we had to do it manually ...

Accounting Receivable

3.3872604738713 months ago

Verified

... It is easy to navigate. Updates are automatic. Dashboard is user friendly. I love how from time to time it offers training to be more knowledgeable. The webinar is also easy to follow. Like once in a ...

Accounting Receivable

3.3872604740147 months ago

Verified

... It is easy to navigate. Updates are automatic. Dashboard is user friendly. I love how from time to time it offers training to be more knowledgeable. The webinar is also easy to follow. Like once in a ...

Banquet manager

3.3872604741801 months ago

Verified

... Schedule and labor management ...

Banquet manager

3.3872604743306 months ago

Verified

... Just keep going to learn about this program and be better every day, and take good decisions for improve daily. ...

Director of Finance

3.3872604744758 months ago

Verified

... There is currently no better BI Tool than ProfitSword for Hotel Management. ProfitSword is the best at the integration and automation between PMS, POS, Revenue Management, and Labor systems. I like how we are able to make better business decisions because we can make real-time changes to the forecast and because we have a daily flow of information at our fingertips. I also like the available ...

Corporate Director of Revenue

3.3872604746162 months ago

Verified

... Technology that works ...

Corporate Director of Revenue

3.3872604747667 months ago

Verified

... ProfitSword had streamlined our reporting process with automated data imports providing uniform reports for multiple POS and PMS. Easy to read and manipulate data. Labor Management system and time ...

Corporate Director of Revenue

3.3872604749186 months ago

Verified

... ProfitSword had streamlined our reporting process with automated data imports providing uniform reports for multiple POS and PMS. Easy to read and manipulate data. Labor Management system and time ...

Corporate Director of Revenue

3.3872604750717 months ago

Verified

... ProfitSword had streamlined our reporting process with automated data imports providing uniform reports for multiple POS and PMS. Easy to read and manipulate data. Labor Management system and time ...

Corporate Director of Revenue

3.3872604752218 months ago

Verified

... ProfitSword had streamlined our reporting process with automated data imports providing uniform reports for multiple POS and PMS. Easy to read and manipulate data. Labor Management system and time clock make scheduling, labor management and productivity easy to review ...

Corporate Director of Revenue

3.3872604753693 months ago

Verified

... Product enhancement services. While the functionality of the products is already expansive, there are a handful of improvements that can be made. When submitted enhancement requests, there is never a ...

Corporate Director of Revenue

3.3872604755093 months ago

Verified

... Product enhancement services. While the functionality of the products is already expansive, there are a handful of improvements that can be made. When submitted enhancement requests, there is never a ...

Coordinating Sales Manager

3.3872604756485 months ago

Verified

... I love the ease of use of the interface. When we onboard new members of our team, I look forward to showing them the software and seeing the "aha" moment when they realize how easily they can pick up ...

Coordinating Sales Manager

3.3872604757859 months ago

Verified

... I love the ease of use of the interface. When we onboard new members of our team, I look forward to showing them the software and seeing the "aha" moment when they realize how easily they can pick up ...

General Manager

3.3872604759368 months ago

Verified

... Ease of use and customizable reporting are key features that I love. Real time updates make it possible to keep on top of my forecasting schedule. Publishing schedules for staff to access on mobile ...

General Manager

3.3872604760805 months ago

Verified

... The processing time can sometimes lag when saving changes, but I'm typical impatient person when it comes to wanting immediate updates. While Actable is a robust platform, there are always areas for improvement. One potential area could be advanced customization features. Some users might want more flexibility in tailoring dashboards, reports, or workflows to fit their unique needs. Another improvement could be scalability for small ...

General Manager

3.3872604762265 months ago

Verified

... Would like to see more information on upcoming changes and be able to watch recordings or receive how-tos to keep myself up to date and many functions of the products ...

General Accountant

3.3550024118608 months ago

Verified

... Easy Revenue Reconciliation ...

Front Dest Supervisor

3.3872604765196 months ago

Verified

... The texting feature is a must for hotel guests. It is great for pre-arrival and guests in house. Many rave reviews of convenience of use. ...

Assistant Director of Housekeeping

3.3872604766573 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

Assistant Director of Housekeeping

3.3872604767973 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

Assistant Director of Housekeeping

3.3872604769351 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

Assistant Director of Housekeeping

3.3872604770759 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

Assistant Director of Housekeeping

3.3872604772174 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

Assistant Director of Housekeeping

3.3872604773626 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

Assistant Director of Housekeeping

3.387260477506 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

Assistant Director of Housekeeping

3.3872604776452 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

Front desk agent

3.3550024132736 months ago

Verified

... Great Messaging app ...

Front desk agent

3.3550024134117 months ago

Verified

... Great Messaging app ...

Front desk agent

3.3550024135514 months ago

Verified

... It comes very handy when messaging guest and datas can be easily understood what i like best about it is that i can set up amenities and print guest boarding passes in a snap it is a great ...

Front desk agent

3.3550024136891 months ago

Verified

... It comes very handy when messaging guest and datas can be easily understood what i like best about it is that i can set up amenities and print guest boarding passes in a snap it is a great ...

Front desk agent

3.3550024138273 months ago

Verified

... It comes very handy when messaging guest and datas can be easily understood what i like best about it is that i can set up amenities and print guest boarding passes in a snap it is a great ...

Front desk Agent

3.3550024139654 months ago

Verified

... It works so effortlessly just in case we need to contact our guests we just gotta type the name and easy to send texts ...

Front desk Agent

3.3550024141039 months ago

Verified

... It works so effortlessly just in case we need to contact our guests we just gotta type the name and easy to send texts ...

Front Desk Agent

3.3550024142458 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, ...

Front Desk Agent

3.3550024143955 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, ...

Front Desk Agent

3.3550024145333 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, or help with transportation ...

Front Desk Agent

3.3550024146733 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, ...

Front Desk Agent

3.3550024148167 months ago

Verified

... Alice is the brain of our daily hotel operations ...

Front Desk Agent

3.3550024149589 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, ...

Front Desk Agent

3.3550024150982 months ago

Verified

... Guest messaging: we are able to message guests before their arrival in order to ensure they have everything they need during their stay such as dining reservations, specific pillows for their room, ...

Chief Engineer

3.3550024152416 months ago

Verified

... The software organizes my work list in to one location and keeps track of when they're due for PM service. The reports are handy as well. ...

Chief Engineer

3.3550024153812 months ago

Verified

... The software organizes my work list in to one location and keeps track of when they're due for PM service. The reports are handy as well. ...

Chief Engineer

3.3550024155231 months ago

Verified

... The software organizes my work list in to one location and keeps track of when they're due for PM service. The reports are handy as well. ...

Chief Engineer

3.3550024156608 months ago

Verified

... The software organizes my work list in to one location and keeps track of when they're due for PM service. The reports are handy as well. ...

Chief Engineer

3.3550024158109 months ago

Verified

... Response time to issues, system outages, bugs with the system. I have spent a very long time trying to get my role permissions restored to at least what they were but it still hasn't been done. There ...

Chief Engineer

3.3550024159532 months ago

Verified

... The software organizes my work list in to one location and keeps track of when they're due for PM service. The reports are handy as well. ...

Chief Engineer

3.3550024160932 months ago

Verified

... Response time to issues, system outages, bugs with the system. I have spent a very long time trying to get my role permissions restored to at least what they were but it still hasn't been done. There are also a lot of issues with the mobile platform when trying to assign ...

Guest Recognition

3.3550024162381 months ago

Verified

... I think maybe if sending texts had personal options such as sending a message that can only be read by one user. ...

Guest Recognition

3.3550024163844 months ago

Verified

... I enjoy that I am able to text guests to keep communication. This greatly helps due to the modern norm of texting. ...

Guest Recognition

3.3550024165233 months ago

Verified

... I think maybe if sending texts had personal options such as sending a message that can only be read by one user. ...

Food and Beverage Manager

3.2582282231172 months ago

Verified

... Impressive system to make scheduling seamless. ...

Food and Beverage Manager

3.258228223256 months ago

Verified

... Data transfer in the app can be improved for better visibility of scheduling. The display of schedule will assist the team to keep track of their hours and labor. ...

General Manager

3.1614540298503 months ago

Verified

... I like that I can do 5 minute check-ins and get a broad overview of the week and schedules. I also like that I can send schedules out with a click of the buttom. ...

General Manager

3.1614540299888 months ago

Verified

... Not all fields are one size fits all. I wish there was a way to modify some of the imput fields. For example, our housekeepers get paid per room, not per hour. ...

General Manager

3.161454030131 months ago

Verified

... Not all fields are one size fits all. I wish there was a way to modify some of the imput fields. For example, our housekeepers get paid per room, not per hour. ...

General Manager

3.1614540302856 months ago

Verified

... Not all fields are one size fits all. I wish there was a way to modify some of the imput fields. For example, our housekeepers get paid per room, not per hour. ...

Chef

3.1291959659151 months ago

Verified

... it help to much for company / help me to employee and help to very easy plan thank for product review make easy live for employee and company guest is more happy and company is more flexible ...

FD

3.0646798370285 months ago

Verified

... I enjoy and think making my schedules is a breeze!! I also like the game day housekeeping log. Make sure your staff is staying on track. ...

FD

3.0646798371767 months ago

Verified

... I enjoy and think making my schedules is a breeze!! I also like the game day housekeeping log. Make sure your staff is staying on track. ...

FD

3.0646798373185 months ago

Verified

... I enjoy and think making my schedules is a breeze!! I also like the game day housekeeping log. Make sure your staff is staying on track. ...

HR Manager

2.9679056439139 months ago

Verified

... The efficiency of using and monitoring scheduled for my team and accuracy with labor. Easy to use and monitor daily. ...

HR Manager

2.9679056440569 months ago

Verified

... The efficiency of using and monitoring scheduled for my team and accuracy with labor. Easy to use and monitor daily. ...

HR Manager

2.9679056441991 months ago

Verified

... Issues with having to input schedules and they can sometimes be affected when another manager enters their schedules in the system. ...

HR Manager

2.9679056443407 months ago

Verified

... Issues with having to input schedules and they can sometimes be affected when another manager enters their schedules in the system. ...

Security Operations

2.9033895154521 months ago

Verified

... The platform’s concierge and scheduling capabilities have streamlined so many of our processes, making it incredibly easy for our team to keep everything running smoothly. We especially appreciate ...

Security Operations

2.9033895156071 months ago

Verified

... The platform’s concierge and scheduling capabilities have streamlined so many of our processes, making it incredibly easy for our team to keep everything running smoothly. We especially appreciate how intuitive and user-friendly the software is; training new staff on it has been a breeze. One of the standout features ...

Security Operations

2.9033895157531 months ago

Verified

... The platform’s concierge and scheduling capabilities have streamlined so many of our processes, making it incredibly easy for our team to keep everything running smoothly. We especially appreciate ...

Security Operations

2.9033895158976 months ago

Verified

... If Actabl doesn’t have a mobile app, a more robust mobile version would enable staff to access the system on the go, providing even greater flexibility, especially for larger properties or those ...

GM

2.8066153224963 months ago

Verified

... Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated. ...

GM

2.8066153226389 months ago

Verified

... Leading in the Learning ...

Front office manager

2.7743572582635 months ago

Verified

... I like the way every thing works now i think maybe, it could be a little simpler to use in the future. ...

Front office manager

2.7743572584046 months ago

Verified

... I love how easy it is to use and how colorful the display on the pages are it makes it fun ...

Technical Assistant to Director of Engineering

2.5485508069295 months ago

Verified

... Assistance in maintenance of all equipment ...

Technical Assistant to Director of Engineering

2.5485508070684 months ago

Verified

... I had some issues with resigned employees. It still assins work requests to them and it takes time to resign. ...

Technical Assistant to Director of Engineering

2.5485508072054 months ago

Verified

... Assistance in maintenance of all equipment ...

Technical Assistant to Director of Engineering

2.5485508073533 months ago

Verified

... Assistance in maintenance of all equipment ...

Technical Assistant to Director of Engineering

2.5485508074955 months ago

Verified

... Scheduling. Very good time management. Strong assistance in operation work. If necessary, you can add maintenance of the new/missed equipment. ...

Sales & Use Tax Analyst

2.5162927431254 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as needed. Any updates or changes that are made, are instant and makes it easy to pinpoint ...

Sales & Use Tax Analyst

2.5162927432736 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as needed. Any updates or changes ...

Sales & Use Tax Analyst

2.5162927434229 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then clicking the small check mark can be frustrating and tedious if having to change many tax codes at one time. Also, if there was a way to lessen the errors or glitching while having two tabs open simultaneously there would cause less frustrations when there is high usage. Usually this happens with saving changes, but have found it happens even when moving from one selection to another, including from one hotel to another. Also, if there can be a way hotels can set up their PMS systems to more easily line up with ProfitSword set ups, I feel that would cause less confusions with hotels in trying to use this system. Could there somehow be a way that they can link the two or have a "trial" or "preview" option that would be able show a print ...

Sales & Use Tax Analyst

2.5162927435656 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as ...

Sales & Use Tax Analyst

2.5162927437093 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as ...

Sales & Use Tax Analyst

2.5162927438553 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then clicking the small check mark can be frustrating and tedious if having to change many tax codes at one time. Also, if there was a way to lessen the errors or glitching while having two tabs open simultaneously there would cause less frustrations when there is high usage. Usually this happens with saving changes, but have found it happens even when moving from one selection to another, including from one hotel to another. Also, if there can be a way hotels can set up their PMS systems to more easily line up with ProfitSword set ups, I feel that would cause less confusions with hotels in trying to use this system. Could there somehow be a way that they can link the two or have a "trial" or "preview" option that would be able show a print out or breakdown of where each of the stations for what they individually use will be sent to next to what is currently listed from ProfitSword as they are setting it up so they would be able to see what needs possible adjusting? Next, I think some kind of adjusting of the Input Tax Exempt to help cut down on duplicate entries would be helpful. For this, is there a way that we could have the option to list the taxes that apply for the exemptions into one section or line to eliminate having to copy and create new lines? I have noticed that has caused errors with missing taxes, duplicate taxes, or the wrong ...

Sales & Use Tax Analyst

2.5162927439975 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as ...

Sales & Use Tax Analyst

2.5162927441417 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as ...

Sales & Use Tax Analyst

2.5162927442846 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then clicking the small check mark can be frustrating and tedious if having to change many tax codes at one time. Also, if there was a way to lessen the errors or glitching ...

Sales & Use Tax Analyst

2.5162927444474 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then ...

Sales & Use Tax Analyst

2.5162927445938 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then clicking the small check mark can be frustrating and tedious if having to change many tax codes at one time. Also, if there was a way to lessen the errors or glitching while having two tabs open simultaneously there would cause less frustrations when there is high usage. Usually this happens with saving changes, but have found it happens even when moving ...

Sales & Use Tax Analyst

2.5162927447368 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as ...

Sales & Use Tax Analyst

2.5162927448872 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as ...

Sales & Use Tax Analyst

2.5162927450306 months ago

Verified

... I feel if there was an easier way to adjust and save tax codes in the tax/cash settings, it would make changes easier, quicker, and more user friendly across the board. Having to hunt for taxes then ...

Sales & Use Tax Analyst

2.5162927451725 months ago

Verified

... Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as ...

Director of operationss

2.5162927453155 months ago

Verified

... The metrics for F&B should also relate to revenue, to understand better on wages as % age of sales. Also, for banquets, allow to pick up shifts through the My Hotel Team app, where shifts can be ...

Director of operationss

2.5162927454589 months ago

Verified

... The metrics for F&B should also relate to revenue, to understand better on wages as % age of sales. Also, for banquets, allow to pick up shifts through the My Hotel Team app, where shifts can be ...

Director of operationss

2.5162927456 months ago

Verified

... The metrics for F&B should also relate to revenue, to understand better on wages as % age of sales. Also, for banquets, allow to pick up shifts through the My Hotel Team app, where shifts can be ...

Director of operationss

2.5162927457426 months ago

Verified

... The metrics for F&B should also relate to revenue, to understand better on wages as % age of sales. Also, for banquets, allow to pick up shifts through the My Hotel Team app, where shifts can be ...

General Manager

2.4195185523391 months ago

Verified

... I use five minuets manager, Forecast, scheduling for our hotel, Overtime report, Revenue daily, Housekeeping report , and overtime risk report. ...

Director of Engineering

2.3227443589311 months ago

Verified

... I used transcendent in the past for many years (since inception). when i moved to another property they where only using hotsos and for the last 3yrs was a pain. I am so glad to be getting back to ...

Human Resources Director

2.1291959719751 months ago

Verified

... Makes scheduling faster. Helps monitor performance and efficiency. Gives you data to plan ahead and forecast better with reports at hand. ...

General Manager

2.0646798430944 months ago

Verified

... Maybe, updating the graphics to make it more modern and or more interactive. In addition, to making the scheduler a litle more user friend. ...

General Manager

2.0646798432385 months ago

Verified

... Maybe, updating the graphics to make it more modern and or more interactive. In addition, to making the scheduler a litle more user friend. ...

General Manager

2.0646798433822 months ago

Verified

... How easy and simple it is to use and it helps you stay on track on the day to day labor ...

Assistant General Manager

1.87113145643 months ago

Verified

... More than Effective ...

General Manager

1.5485508114113 months ago

Verified

... We love Actabl! We utilize the transcendent platform. We haven't put into full swing yet, but the support Actabl has provided has been top-notch! ...

Property Accountant

13.25822824243 months ago

Verified

... Greater individual user formatting would be nice. For example, it would be nice if an individual user could opt to have zero suppression on certain pages, but not cause the entire department to habve ...

Property Accountant

13.258228242657 months ago

Verified

... Greater individual user formatting would be nice. For example, it would be nice if an individual user could opt to have zero suppression on certain pages, but not cause the entire department to habve ...

General Manager

13.225970178296 months ago

Verified

... Profit sword is easy to navigate. It provides data with easy and accuracy. The training webinars are outstanding. The short cut make budgeting a breeze. ...

General Manager

3.3872605010267 months ago

Verified

... Actabl provides us with key reports to ensure our hotel revenue and data is accounted for and that we can forecast accordingly for the month. The dashboard is easy to understand and gives you a lot ...

Director of Sales & Marketing

3.3872605011694 months ago

Verified

... ProfitSword has all information at your finger tips. No need to search report after report. Change the date, click on report needed and Voila! Easy-Peasy. ...

Director of Sales & Marketing

3.3872605013344 months ago

Verified

... ProfitSword has all information at your finger tips. No need to search report after report. Change the date, click on report needed and Voila! Easy-Peasy. ...

IT/AV Assistant

3.3872605014763 months ago

Verified

... Easy access and reviewing capabilities for tickets with a simple admin interface. End users agree that workflow has been improved with the use of Alice. ...

General Manager

3.3872605016219 months ago

Verified

... This software truly stands out for its user-friendly interface, making it easy to navigate even for beginners like me as a first-time general manager. I was worried about adapting to a new platform, but the intuitive design and clear instructions made it a breeze. From managing staff schedules to handling guest reservations, I quickly became comfortable with its features. Everything is laid out logically, helping me get tasks done efficiently without feeling lost or overwhelmed. What really impresses me is how seamlessly the software handles daily operations. It combines all the essential tools needed to run a hotel, saving time and reducing ...

Assistant General Manager

3.3872605017734 months ago

Verified

... I think editing could be easier when it comes to employees as well as making changes to the schedule too. When it comes to training it would be nice to have more options. ...

Accountant

3.3872605019179 months ago

Verified

... Reports are easy to locate very person friendly dashboard friendly to relate forecast and budget very friendly data ports easy. ...

Accountant

3.3872605020658 months ago

Verified

... Reports are easy to locate very person friendly dashboard friendly to relate forecast and budget very friendly data ports easy. ...