ProfitSword by Actabl
4.7 (396 REVIEWS)
Robert, Jennifer, Blake + 26 more experts recommend Actabl
Read RecommendationsProfitSword by Actabl
Ranked 2 (out of 64) in Business Intelligence
Hoteliers voted Actabl as the #2 Business Intelligence provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldA single source of truth for efficient, real-time decision making
93% recommended by 1249 hotels
Rosewood, Montage, Posadas & 1246 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, ProfitSword by Actabl is the #4 most trending product in the Business Intelligence category (out of 64) and the #114 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #2 Business Intelligence provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Business Intelligence for today's hoteliers
Business Intelligence for today's hoteliers
Your time is valuable; ProfitSword gives time back to management to focus on the things that matter. Profitsword provides business intelligence software for hotels, management companies, and ownership groups to enable fast, intelligent, data-driven decision-making while eliminating manual work.
Eliminate Data Silos and Manual Errors
Enterprise Dashboards
Forecasting & Budgeting
Actabl’s business intelligence turns data into dollars
Actabl’s business intelligence turns data into dollars
General managers and executives spend far too many hours hunting down reports to manually create an aggregation of their daily, weekly, monthly, quarterly, and yearly data. This arduous task comes at the expense of their guests and, ultimately, their bottom line.
Commentary Reports
Features
Analytics
Forecasting, Budgeting & Planning
Data Management
Collaboration
Available Add-ons & Modules
PerfectLabor
Scheduling & Labor ManagementPerfectWage
Staffing & Recruiting NetworksPricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
Featured Customers
Popularity by Segment
Size
15 | X-Small (1-9 room)
33 | Small (10-24 room)
108 | Medium (25-74 room)
587 | Large (75-199 room)
789 | X-Large (200+ room)
Country
1371 | United States of America
78 | Mexico
39 | Canada
21 | Sweden
16 | United Kingdom
14 | Norway
13 | United Arab Emirates
10 | Spain
10 | Puerto Rico
9 | Turkey
8 | Aruba
7 | India
6 | Japan
6 | Saudi Arabia
5 | Italy
5 | Cyprus
5 | China
4 | Thailand
4 | Ireland
3 | Egypt
3 | Malaysia
3 | Bahamas
3 | Bahrain
3 | Vietnam
3 | South Africa
2 | Brazil
2 | Germany
2 | Cayman Islands
2 | Oman
2 | Indonesia
2 | Netherlands
2 | Bermuda
2 | Qatar
1 | Hong Kong
1 | Portugal
1 | Montenegro
1 | Czech Republic
1 | Singapore
1 | France
1 | Denmark
1 | Finland
1 | Mauritius
1 | Colombia
1 | Kuwait
1 | Fiji
1 | Cambodia
1 | Jordan
1 | Peru
1 | Australia
1 | Bangladesh
1 | Austria
1 | Belize
1 | Morocco
Type
682 | Branded Hotels
547 | Luxury Hotels
360 | Resorts
227 | Boutiques
197 | Bed & Breakfast & Inns
148 | Limited Service & Budget Hotels
133 | City Center Hotels
105 | Extended Stay & Serviced Apartments
103 | Airport/Conference Hotels
51 | Hostels
37 | Vacation Rentals & Villas
36 | RV Parks & Campgrounds
30 | Casinos
21 | Motels
Region
1488 | North America
86 | Europe
37 | Asia Pacific
37 | Middle East
26 | Central America
5 | Africa
4 | South America
2 | Oceania
Category
582 | Concierge Software
396 | Business Intelligence
366 | Guest Messaging Software
326 | Scheduling & Labor Management
307 | Staff Collaboration Tools
296 | Housekeeping Software
131 | Hotel Maintenance Software
87 | Employee Engagement Software
21 | Staffing & Recruiting Networks
More Products by Actabl
Hotelier Rating
Excellect ticket interface
IT Assistant from 200 to 499 room Luxury Hotel in Turnberry (United Kingdom)
ProfitSword gives us a great way to manage our business from start to finish. Managing expenses in these times is hard enough wit PS help we can do our best.
Area General Manager from 100 to 199 room Branded Hotel in Mechanicsburg (United States of America)
Smart Software that makes sense!
General Manager from 100 to 199 room Bed & Breakfast & Inn in Cincinnati (United States of America)
Great software
Area Director of Finance from 200 to 499 room Boutique in Denver (United States of America)
Forecasting & Budgeting Without All the Spreadsheets!
Area Director of Revenue Strategy from 500+ room Boutique in Dallas (United States of America)
Great Software!
Controller from 100 to 199 room Boutique in Sedona (United States of America)
I love it here
manager from 100 to 199 room Branded Hotel in Aberdeen (United States of America)
It is very to work with. Hopefully it can still improve in the future
Accounting Clerk from 100 to 199 room Branded Hotel in Fort Lauderdale (United States of America)
Easy reliable and efficient
night auditor from 100 to 199 room Bed & Breakfast & Inn in Lancaster (United States of America)
Business Intelegence d ashboard #analytics, Reports
GM from 100 to 199 room Branded Hotel in Atlanta (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
For property owners, Transcendent is great at Capital Expenditure planning, execution, and project tracking. It can help eliminate surprises for Owners and Asset Managers and allow them to budget accordingly for short and long-term capital projects. For Management Companies and Operators, Transcendent allows you to develop robust preventive maintenance plans to protect the asset for the owner. It increases accountability for the people who are doing the work and allows the manager to ensure that the right work is being done, at the right time, by the right people.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The system is easy to use whether it is done on a desktop computer connected to the company network, a laptop in a remote environment, or a mobile device anywhere in the building. People see what they need to see and are assigned tasks they need to complete. Dashboards and reports help Managers see trends and take action in time to make a difference. Other systems I have seen are more one-way in nature, assigning work and allowing people to complete tasks, but there is little feedback on trends and what could be done better to improve the process next time. Transcendent has this ability and it allows users to get better and better the more they use it.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Make sure that the product functionality aligns with the capabilities of the people expected to use it. Corporate Finance folks may want robust reporting at the enterprise level. Facility Managers may want to see dashboards that help them manage the daily workload appropriately. Mechanics may simply want a device that gives them their work in a clear and concise manner and allows them to be most productive. In my experience Transcendent does all this and more.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Actabl
1 month ago
Alice by Actabl Now Available on Oracle Cloud Marketplace
Actabl
2 months ago
Actabl Gears Up for a Resounding Presence at The Lodging Conference
Actabl
3 months ago
Introducing Actabl Authenticator and Unified UI
Actabl
3 months ago
Actabl Unveils Two-Way Integration Between Alice and Transcendent, Enhancing Hotel Operations and Guest Experience
Actabl
5 months ago
Better Together: Actabl Celebrates One Year of Innovation and Growth
Actabl
6 months ago
Hotel Effectiveness by Actabl Launches ShiftSwap Feature to Streamline Employee Schedule Management
Actabl
7 months ago
ALICE By Actabl Completes Two-Way Integration With Mews Property Management System
Actabl
8 months ago
Actabl Announces The Two-Way Integration Of ProfitSword And Hotel Effectiveness
Actabl
10 months ago
Driving Profit for Leading Hotels, Actabl Sees Record Growth Six-Months Post Launch
Actabl
1 year ago
ALICE by Actabl Completes Two-way Integration with Maestro Property Management System
Actabl
1 year ago
Leading Hotels of the World Selects ALICE by Actabl as an Exclusive Provider of Guest Services, Housekeeping and Service Delivery Solutions
Actabl
1 year ago
Sonesta International Hotels Partners With Actabl for All-in-One Hotel Operations Management and Enhanced Guest Services Platform
Actabl
1 year ago
Actabl Debuts as Industry’s First Integrated Hotel Operations, Business Intelligence and Labor Management Platform
Actabl
1 year ago
ProfitSword to Release Major Enhancements to Award-Winning Business Intelligence Technology Platform at HITEC Orlando 2022
Actabl
1 year ago
ALICE to Showcase Latest Advances in Hotel Staff Productivity and Guest Service With Unveiling of New Housekeeping Solution Features at HITEC Orlando
Actabl
1 year ago
Hotel Labor Cost Index and Housekeeping Analysis Report
Actabl
1 year ago
Hotel Effectiveness Releases the Industry's First Hotel Labor Cost Index and Housekeeping Analysis Report
Actabl
1 year ago
Castlerock Asset Management Achieves Enhanced Performance Forecasting Capabilities With ProfitSword Business Intelligence Technology
Actabl
1 year ago
OTH Hotels Resorts Partners With ProfitSword for Robust Business Intelligence and Performance Forecasting Capabilities
Actabl
1 year ago
Hotel Effectiveness® Launches Into 2022 Announcing New Customers and More Awards
Actabl
1 year ago
ALICE Kicks Off 2022 with Seven HotelTechAwards including #1 Best Housekeeping & #1 Best Concierge Technology Solution
Actabl
1 year ago
Identifying the Top Cybersecurity Risks to Your Business in 2022
Actabl
1 year ago
ProfitSword Announces New Solutions Bundle for the Hospitality Industry
Actabl
2 years ago
ALICE Launches New Front of House Solution to Help Hoteliers Address Staffing Shortages
Actabl
2 years ago
ProfitSword and Tripleseat Partner to Provide Hotels With Seamless Data Intelligence Over Catering and Group Sales
Actabl
2 years ago
Labor Perfection Toolkit: 4-Step Labor Success Plan
Actabl
2 years ago
Hotel EffectivenessⓇ Launches 2022 Labor Perfection Toolkit
Actabl
2 years ago
ProfitSword Takes Hotel Financial Performance Visibility Global With Instant and Fully Automated Currency Conversion
Actabl
2 years ago
ProfitSword Inspires Hotelier Success With Empowering Insights into Business Intelligence Technology Trends During HITEC Dallas 2021
Actabl
2 years ago
ProfitSword Establishes New Headquarters Following Rapid Market Growth and Increased Demand for Business Intelligence Solutions
Actabl
2 years ago
ALICE to Sponsor HITEC 2021 Conference in Dallas
Actabl
2 years ago
ALICE Joins Alpine Investors' ASG Family
Actabl
2 years ago
ProfitSword Reaffirms Commitment To Business Intelligence Innovation With Appointment Of Jason Wallace As Vice President Of Engineering
Actabl
2 years ago
ProfitSword Partners With foreUP to Provide Golf Course Operators With Latest in Business Intelligence Analytics
Actabl
2 years ago
Hotel Operations Unleashed: 99 Tips, Tricks, Hacks, and Solutions
Actabl
2 years ago
Charlestowne Hotels Implements ProfitSword and Event Temple Integration to gain Real-Time Insight into Business and Group Sales Performance
Actabl
3 years ago
The Hotel Technology Buyer's Guide
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Actabl has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.