ProfitSword Business Intelligence Solution

Ranked 2 (out of 63) in Business Intelligence

Business Intelligence

A single source of truth for efficient, real-time decision making

Ratings Snapshot

Certificate of Excellence
Read 340 reviews
94%
Recommend
HTR Score icon
HT SCORE
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 63 in Business Intelligence

Ease of Use
4.6/5
ROI
4.6/5
Implementation
4.4/5
Customer Support
4.6/5
Verified Customer Support

ProfitSword has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Branded Hotels 230 verified reviews
    94%
  • Limited Service & Budget Hotels 47 verified reviews
    92%
  • Bed & Breakfast & Inns 43 verified reviews
    93%
  • Boutiques 37 verified reviews
    91%
  • Airport/Conference Hotels 28 verified reviews
    97%
  • Extended Stay & Serviced Apartments 26 verified reviews
    88%
  • Resorts 23 verified reviews
    93%
  • City Center Hotels 20 verified reviews
    91%
  • Luxury Hotels 20 verified reviews
    98%
  • Hostels 11 verified reviews
    86%
  • RV Parks & Campgrounds 4 verified reviews
    93%
  • Motels 2 verified reviews
    100%

ProfitSword Business Intelligence Solution Overview

ProfitSword Business Intelligence Solution Overview

For over 20 years ProfitSword's mission has been to transform the hospitality industry by "Empowering People and Inspiring Success" with leading-edge business intelligence software coupled with our exceptional service. More than 100 hotel owner/operators, franchisees, property management companies, and brands and more than 3,500 businesses rely on ProfitSword to create a single source of truth for...

About ProfitSword View website

Founded in 2001 | Headquarters in Alpharetta United States | 70 employees

Integrates with

  • Scheduling & Labor Management
  • Procurement Software
  • Analytics & Inventory
Browse integrations (79 verified)

What customers love about ProfitSword Business Intelligence Solution

Like 94% recommend

CEO

ProfitSage is our daily, go-to application to assess the performance of our hotels. We use it for reporting, budgeting, planning, forecasting, expense control, revenue posting, and generally everything financially relat...

Executive Vice President

The ease in which we can analyze all data in one place, no more hunting for information. Also love the up to date performance that allows us to work with our hotels.

Area Director of Finance

The ease of doing a budget for numerous properties and forecasting each week compared to doing it all in a excel workbook like the good old days.

SVP Business Analytics

These guys know data and how to gather it from various platforms no matter the brand. They have been very responsive when we needed new ways to access our data helping to get a business analytics tool activated to ensur...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

ProfitSword allows hotels to pull in data from lots of sources to produce comprehensive and straightforward reporting that help makes informed decisionmakers. When discussing how to optimize data in a hotel or properties current ecosystem, ProfitSword is the obvious recommendation.

by Blake Henley (Event Temple) on November 24, 2021

See more answers (17)
Question:

What differentiates this product or service from the competition?

Answer:

It seems like they work with everyone - so hotels are really able to get their tech stack to work together to paint the full analytical picture. With ProfitSword it seems like there is no tech stack too complicated.

by Blake Henley (Event Temple) on November 24, 2021

See more answers (17)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Check out a demo and see how they are able to build the reports that work best for your business! And definitely ASK QUESTIONS while you do, the depth of the system is incredible so you are able to see tons of useful reports (some you may never know existed).

by Blake Henley (Event Temple) on November 24, 2021

See more answers (17)
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+ 15 recommend
Recommended by Show More (13)

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Want to go behind the scenes and see how ProfitSword Business Intelligence Solution works?

Clients & references

References & testimonials

Testimonial avatar
Prism Hotels & Resorts has had the pleasure of working with ProfitSword since 2013. During this time, the ProfitSage system has become an integral tool in supporting the operation of the hotels which ...
Paul Mengacci VP of Finance & Analytics at the
Testimonial avatar
Profitsword was able to give us what would have taken much longer and cost much more to do on our own. That is, to take data from disparate brand systems and homogenize it such that we can now have co...
Sean Clancey Director, Digital & IT Strategy at the

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Case studies

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Puerto Rico
  • Ireland
  • Bahrain
  • United Kingdom

340 Verified ProfitSword Reviews

Likelihood to Recommend
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December 15, 2022

ProfitSword Business Intelligence Solution Review: One stop for all your needs.

General manager from Branded Hotels in Tecate (United States of America)

Recommend 10/10
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What do you like most?

I really like that everything’s in one location from budget to weekly and monthly reports We did our 2023 budget in profit sword and it was so simple

What do you dislike or think could be improved?

Saving sometime it spins for a long time and we lose data when we are working on our tax info, although I’m pretty new to the system and am learning as I go.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 16, 2022 Vince G. from ProfitSword replied:
 Thanks for your review of ProfitSword! We love that our platform helps your team with efficient repo... 

December 15, 2022

ProfitSword Business Intelligence Solution Review: Tons of data at your fingertips!

General Manager from Branded Hotels in Bakersfield (United States of America)

Recommend 10/10
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What do you like most?

Tons of information at your fingertips. Live data. Can see current and future data. Great reports and easy to use forecasting. Very Helpful!

What do you dislike or think could be improved?

Could use more training. I'm sure it's out there, but son't know where to go. I feel theres even more information that I dont even know about.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 16, 2022 Vince G. from ProfitSword replied:
 Thanks for sharing your ProfitSword experience! We are thrilled to hear that our daily reporting fea... 

December 15, 2022

ProfitSword Business Intelligence Solution Review: General Manager

General Manager from Hostels in La Mesa (United States of America)

Recommend 10/10
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What do you like most?

the ease of utlizing the P&L as well as nevagations of the differnt formats and filters to see what you need to focus on

What do you dislike or think could be improved?

IM still learning the differnt filters thers so much you can do that im not able to figure out what can be imnporved yet

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
3
arrow review On Dec 16, 2022 Vince G. from ProfitSword replied:
 Thank you for taking the time. We truly appreciate your feedback! 

December 14, 2022

ProfitSword Business Intelligence Solution Review: Dynamic Tool!

Asset Manager from Branded Hotels in Atlanta (United States of America)

Recommend 10/10
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What do you like most?

Quick access to live information which allows me to respond quickly to changing trends. Historical comparison features are useful when evaluating forecasts and budgets.

What do you dislike or think could be improved?

It would be optimal if you could recall the room night segmentation pace from a prior time period to help understand transient pick-up trends on the segment level.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
arrow review On Dec 16, 2022 Vince G. from ProfitSword replied:
 We are thrilled to hear that our daily reporting features bring efficiency and ease to your day! Tha... 

December 14, 2022

ProfitSword Business Intelligence Solution Review: Overall a great service that allows us to run our business nimbly and efficiently in the everchanging and fast...

Revenue Manager from Branded Hotels in Great Neck (United States of America)

Recommend 9/10
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What do you like most?

The Dashboard allows to have key data at my fingertips for quick referencing. The chart and graph reports allow us to visualize the data so our managers can more easily see what the data means at a glance...

What do you dislike or think could be improved?

I think the dashboard interface could be made more user friendly so non tech employees could use it more easily. Better integration with individual hotel pos and pms systems.

Customer Support
4
Ease of Use
4
Value for money
5
Implementation
3
arrow review On Dec 16, 2022 Vince G. from ProfitSword replied:
 We are glad to hear about your team's success when utilizing our business intelligence platform! We ... 

December 14, 2022

ProfitSword Business Intelligence Solution Review: Financials streamlined

Revenue Manager from Limited Service & Budget Hotels in Bethlehem (United States of America)

Recommend 8/10
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What do you like most?

I like the ability to create and change the reports to show exactly the data that I am looking for. Most of this is in real-time due to the connectivity with our other operating systems.

What do you dislike or think could be improved?

If there was a feature that tied into our payroll system and reported the labor data more accurately that would be great. The salary portion of the data is not correct and is not reflecting correctly.

Customer Support
4
Ease of Use
4
Value for money
3
Implementation
3
arrow review On Dec 16, 2022 Vince G. from ProfitSword replied:
 Thank you for taking the time. We truly appreciate your feedback! 

Pricing

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Popular ProfitSword Business Intelligence Solution Integrations

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