ProfitSage by ProfitSword

Ranked 3 (out of 46) in Business Intelligence

Business Intelligence

Business Intelligence that will Grow Your Empire

Ratings Snapshot

Certificate of Excellence
Read 123 reviews
96%
Recommend
HTR Score icon
HT SCORE
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 46 in Business Intelligence

Ease of Use
4.6/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.7/5
Verified Customer Support

ProfitSword has opened its internal systems to

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Most popular for
  • Branded 49 verified reviews
    97%
  • Resort 11 verified reviews
    98%
  • Limited Service 10 verified reviews
    85%
  • City Center 10 verified reviews
    93%
  • Airport/ conference 6 verified reviews
    100%
  • Boutique 5 verified reviews
    98%
  • Extended Stay 5 verified reviews
    82%
  • Motel 2 verified reviews
    100%

ProfitSage by ProfitSword Overview

ProfitSage by ProfitSword Overview

ProfitSword is a leader in the development of customizable, web-based business intelligence software solutions for the Hospitality Industry. ProfitSword's Suite of BI applications enables multi-unit businesses to gather and analyze up-to-the-minute financial and operational information from each location enabling both management and property level users to remotely oversee and monitor all business...

About ProfitSword View website

Founded in 2001 | Headquarters in Alpharetta United States | 70 employees

Integrates with

  • Reporting & Accounting Software
  • Business Intelligence
  • Event Management Software
Browse integrations (61 verified)

What customers love about ProfitSage by ProfitSword

Like 96% recommend

Senior Director of Finance from Branded

The ease of running reports and the forecast/budget model with drivers is best feature. The drill down in to the general ledger detail from the P&L is another great tool.

VP, Corporate Controller from Other

*Quick access to information with real time updates *Very responsive help desk *Virtually zero down time *Solid training with video library and search capabilities

CEO from Limited Service

ProfitSage is our daily, go-to application to assess the performance of our hotels. We use it for reporting, budgeting, planning, forecasting, expense control, revenue posting, and generally everything financially relat...

Finance from Resort

ProfitSword team values and customer service are amazing! By far and away one of our best, if not the best, software firm we partner with. They listen, we listen, they learn, we learn and they make it happen, we make i...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

We worked with ProfitSword on their integration to Acumatica, a Cloud ERP system that one of our clients is implementing. The client manages a chain of boutique hotel properties. The ProfitSword team developed integrations to Acumatica utilizing API connections and the integrations work smoothly to ...

by Art Olsen (Stratotech Partners, LLC) on December 14, 2020

See more answers (15)
Question:

What differentiates this product or service from the competition?

Answer:

ProfitSword specializes in the hotel industry and has hotel-specific applications and industry knowledge. Our shared client has used ProfitSword for years to manage budgeting and reporting and we were not involved in the selection of them as a vendor.

by Art Olsen (Stratotech Partners, LLC) on December 14, 2020

See more answers (15)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Define your requirements clearly, provide sample data to them and ask for a demonstration that enables you to check your requirements against the capabilities of the application. Also check references.

by Art Olsen (Stratotech Partners, LLC) on December 14, 2020

See more answers (15)
User avatar image User avatar image User avatar image
+ 13 recommend
Recommended by Show More (11)

Features

  • Forecasting & budgeting
  • Automated data gathering & integration
  • Dashboarding & data visualization
  • Business intelligence & analytics
  • Revenue pacing
  • Sales team productivity tracking
  • Business & marketing plans
  • Multi-property management
  • Corporate & Travel Agency Account Tracking
  • Communication and Collaboration Tools
  • Analytics dashboard
  • Open API
  • Centralized user & role management
  • Food & Beverage Reporting, Analysis & Forecasting
  • Other Income Forecasting, Reporting & Analysis
  • Net Revenue KPIs
  • Distribution Cost Analytics

Want to go behind the scenes and see how ProfitSage by ProfitSword works?

Clients & references

References & testimonials

Testimonial avatar
Prism Hotels & Resorts has had the pleasure of working with ProfitSword since 2013. During this time, the ProfitSage system has become an integral tool in supporting the operation of the hotels which ...
Paul Mengacci VP of Finance & Analytics at the
Testimonial avatar
Profitsword was able to give us what would have taken much longer and cost much more to do on our own. That is, to take data from disparate brand systems and homogenize it such that we can now have co...
Sean Clancey Director, Digital & IT Strategy at the

Featured partners

Brand image

ProfitSword doesn’t have any featured partners

Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Ireland

123 Verified ProfitSword Reviews

Likelihood to Recommend
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Aug 14, 2021

ProfitSage by ProfitSword Review: Webinar training Forecasting & Budgeting for F&B

Spa Manager from Resort in Naples (United States)

Recommend 10/10
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What do you like most?

- Training with Emma Ombogo was informative and easy to follow. - As a new manager with no prior experience with the product, Emma demonstrated some in-depth features that have improved my ability to n...

What do you dislike or think could be improved?

None at this time as I am new user and still in the training process. I have more webinars this month to participate in.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On Aug 16, 2021 Vincent G. from ProfitSword replied:
 Thanks for your feedback.  We are happy you enjoyed the training with Emma.  Please let us know if  ... 

Aug 13, 2021

ProfitSage by ProfitSword Review: Great Program

Regional Executive Chef from Resort in North Palm Beach (United States)

Recommend 10/10
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What do you like most?

This is an easy tool to help me keep track of all my F&B operations from Labor costs down to cost of expenses. I have a bunch of different outlets and I can see daily how each one is doing. It communicate...

What do you dislike or think could be improved?

Not much to be improved. Maybe if it was able to do my forecasting for me but that's way into the future when AI comes into play maybe.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Aug 13, 2021 Paul B. from ProfitSword replied:
 Thanks so much for the review!  It's so great to hear about your success and to know we are part of ... 

Aug 03, 2021

ProfitSage by ProfitSword Review: User Friendly

Director of Sales from City Center in Philadelphia (United States)

Recommend 10/10
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What do you like most?

I like the ease of use and the real time updates. Forecasting and budgeting are much easier. Tracking sales manager productivity and their customer service is most helpful.

What do you dislike or think could be improved?

I like the system just fine the way it is. It is truly a fantastic system, once you learn all it can do it. All the information you need in one place makes reporting so easy.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Aug 05, 2021 Vincent G. from ProfitSword replied:
 Thanks Lisa for the review.  We are so proud that you like the system and how is assists with foreca... 

Jul 30, 2021

ProfitSage by ProfitSword Review: Excellent product, great webinars, and superb customer service

Hotel Controller from City Center in West Palm Beach (United States)

Recommend 10/10
Full blue star
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What do you like most?

I love this product for hotel accounting, its easy to understand. They provide webinars for their modules, and provide great service.

What do you dislike or think could be improved?

I can't think of anything they need to improve, because Profitword surpasses all expectations with their product. I think it is really good product for hotels accounting.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Jul 30, 2021 Vincent G. from ProfitSword replied:
 Thanks Maritza for the recent feedback. 

Jul 30, 2021

ProfitSage by ProfitSword Review: So User Friendly

Director of Sales from Airport/ conference in Pittsburgh (United States)

Recommend 10/10
Full blue star
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What do you like most?

I love working in this system. It's incredibly user friendly but if you need additional help, there are always trainings available. It's a great system!

What do you dislike or think could be improved?

We are just transitioning all of our reporting into this system so I don't think I could improve anything just yet. We are still finding all of the tools available to us while using Profitsword.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On Jul 30, 2021 Vincent G. from ProfitSword replied:
 Thanks for the feedback.  As you continue to transition your reports into our system please let us k... 

Jul 30, 2021

ProfitSage by ProfitSword Review: The trainers constantly seek input and questions in a friendly manner.

Staff Accountant from Other in Duluth (United States)

Recommend 10/10
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What do you like most?

1) The customer service is consistently excellent. 2) The website layout is clear and intuitive. 3) The training options are numerous and pertinent.

What do you dislike or think could be improved?

1) The ease of changing import general ledger accounts for needed corrections for Income Journals could be improved. 2) It would be a great option if all income journals could be selected to submit at ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Jul 30, 2021 Vincent G. from ProfitSword replied:
 Thanks for your recent review.   We are glad that you are happy with the service we are providing.  ... 

Pricing

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ProfitSword hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular ProfitSage by ProfitSword Integrations

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