ProfitSword Business Intelligence Solution

Ranked 2 (out of 50) in Business Intelligence

Business Intelligence

A single source of truth for efficient, real-time decision making

Ratings Snapshot

Certificate of Excellence
Read 274 reviews
94%
Recommend
HTR Score icon
HT SCORE
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 50 in Business Intelligence

Ease of Use
4.6/5
ROI
4.6/5
Implementation
4.5/5
Customer Support
4.6/5
Verified Customer Support

ProfitSword has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 91 verified reviews
    95%
  • Limited Service & Budget Hotels 33 verified reviews
    92%
  • Boutiques 26 verified reviews
    92%
  • Extended Stay & Serviced Apartments 20 verified reviews
    87%
  • Resorts 14 verified reviews
    96%
  • Airport/Conference Hotels 10 verified reviews
    96%
  • City Center Hotels 8 verified reviews
    89%
  • Luxury Hotels 8 verified reviews
    98%
  • Hostels 3 verified reviews
    57%
  • Motels 2 verified reviews
    100%
  • Bed & Breakfast & Inns 1 verified reviews
    100%

ProfitSword Business Intelligence Solution Overview

ProfitSword Business Intelligence Solution Overview

For over 20 years ProfitSword's mission has been to transform the hospitality industry by "Empowering People and Inspiring Success" with leading-edge business intelligence software coupled with our exceptional service. More than 100 hotel owner/operators, franchisees, property management companies, and brands and more than 3,500 businesses rely on ProfitSword to create a single source of truth for...

About ProfitSword View website

Founded in 2001 | Headquarters in Alpharetta United States | 70 employees

Integrates with

  • Scheduling & Labor Management
  • Procurement Software
  • Analytics & Inventory
Browse integrations (76 verified)

What customers love about ProfitSword Business Intelligence Solution

Like 94% recommend

CEO from Limited Service & Budget Hotels

ProfitSage is our daily, go-to application to assess the performance of our hotels. We use it for reporting, budgeting, planning, forecasting, expense control, revenue posting, and generally everything financially relat...

Executive Vice President from Branded Hotels

The ease in which we can analyze all data in one place, no more hunting for information. Also love the up to date performance that allows us to work with our hotels.

Area Director of Finance from City Center Hotels

The ease of doing a budget for numerous properties and forecasting each week compared to doing it all in a excel workbook like the good old days.

SVP Business Analytics from Branded Hotels

These guys know data and how to gather it from various platforms no matter the brand. They have been very responsive when we needed new ways to access our data helping to get a business analytics tool activated to ensur...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

ProfitSword allows hotels to pull in data from lots of sources to produce comprehensive and straightforward reporting that help makes informed decisionmakers. When discussing how to optimize data in a hotel or properties current ecosystem, ProfitSword is the obvious recommendation.

by Blake Henley (Event Temple) on November 24, 2021

See more answers (17)
Question:

What differentiates this product or service from the competition?

Answer:

It seems like they work with everyone - so hotels are really able to get their tech stack to work together to paint the full analytical picture. With ProfitSword it seems like there is no tech stack too complicated.

by Blake Henley (Event Temple) on November 24, 2021

See more answers (17)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Check out a demo and see how they are able to build the reports that work best for your business! And definitely ASK QUESTIONS while you do, the depth of the system is incredible so you are able to see tons of useful reports (some you may never know existed).

by Blake Henley (Event Temple) on November 24, 2021

See more answers (17)
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+ 15 recommend
Recommended by Show More (13)

Features

Other

14/17 features

Want to go behind the scenes and see how ProfitSword Business Intelligence Solution works?

Clients & references

References & testimonials

Testimonial avatar
Prism Hotels & Resorts has had the pleasure of working with ProfitSword since 2013. During this time, the ProfitSage system has become an integral tool in supporting the operation of the hotels which ...
Paul Mengacci VP of Finance & Analytics at the
Testimonial avatar
Profitsword was able to give us what would have taken much longer and cost much more to do on our own. That is, to take data from disparate brand systems and homogenize it such that we can now have co...
Sean Clancey Director, Digital & IT Strategy at the

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Ireland
  • Bahrain
  • Puerto Rico

274 Verified ProfitSword Reviews

Likelihood to Recommend
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March 17, 2022

ProfitSword Business Intelligence Solution Review: ProfitSage newbie

Night auditor from Branded Hotels in Houston (United States of America)

Recommend 10/10
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What do you like most?

The course starting in a timely manner as anticipated was much appreciated. The course was tailored to a specific group based off aid an initial survey which kept it relevant. Questions were selected and ...

What do you dislike or think could be improved?

I found it hard to follow and keep up with the demo. Also, it went a little fast to keep up with. But that’s probably be being very new to the platform.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

December 08, 2021

ProfitSword Business Intelligence Solution Review: Best in Class!

Senior Director of Finance from Other in Alpharetta (United States of America)

Recommend 10/10
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What do you like most?

The budgeting and forecasting tool in simply the best, it uses customizable drivers to assist with forecast process making it unnecessary to use excel. The system is very intuitive and the team is continu...

What do you dislike or think could be improved?

ProfitSword is constantly improving because they ask for the customers feedback. I'm pleased that they continue to make value added improvements.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

December 08, 2021

ProfitSword Business Intelligence Solution Review: Count on ProfitSword!

Director of Finance from Other in Río Grande (Puerto Rico)

Recommend 10/10
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What do you like most?

Ease of use of the system for end users Always go the extra mile with catering to address out needs Excellent customer service

What do you dislike or think could be improved?

Late evening support during month-end close to assist with International property issues. Allow company more control over certain features within the system

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 08, 2021

ProfitSword Business Intelligence Solution Review: The Everything Software

Director of Hotel Operations Financial Analysis from Other in San Francisco (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

It does our Budgets and Forecasts all in one place for ease of review and consolidation of all hotels. Emails daily results to Management and Senior Corporate Management. Tracks Labor through the month ...

What do you dislike or think could be improved?

Better hotel to hotel comparatives. Budgeted or Forecast line items based on plan and ratio such as $CPOR, not just one or the other.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

December 07, 2021

ProfitSword Business Intelligence Solution Review: One Stop Shop for Hotel Business Intelligence Needs

VP Finance & Analytics from Other in Dallas (United States of America)

Recommend 10/10
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What do you like most?

Web-based system making it convenient to access from any location, and can be utilized by all departments, most notably Sales & Marketing, Revenue Management, Accounting, and Operations. One of the greate...

What do you dislike or think could be improved?

More intuitive revenue management capabilities. It would also be helpful if we could copy over revenue and expenses separately between budget and forecast.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 07, 2021

ProfitSword Business Intelligence Solution Review: Building efficiencies with real time data

VP Finance from Branded Hotels in Buffalo (United States of America)

Recommend 10/10
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What do you like most?

*Accessibility to PMS data and extract information quickly *Able to sort & analyze data quickly & efficiently *Reporting is quick & easy with roll-up's included *Excellent budget & forecast tools

What do you dislike or think could be improved?

While every system can be improved from time to time, Profitsword's team is customer focused and takes their customer's feedback and makes enhancements timely.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

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ProfitSword hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Recent press releases

Resources & reports

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Popular ProfitSword Business Intelligence Solution Integrations

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