ProfitSword by Actabl

4.7 (459 REVIEWS)

HTR Score icon
HT Score  
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Shane, Erin, Scott + 32 more experts recommend Actabl

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ProfitSword by Actabl

4.7 (459 REVIEWS)

Ranked 3 (out of 67) in Business Intelligence

2025 Finalist HotelTechAwards

Hoteliers voted Actabl as the #3 Business Intelligence provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

The Power to Profit: BI for Data-Driven Hotel Management

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Bell avatar Bell - AI powered product analyst

I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like that Actabl software effectively streamlines communication and management tasks within hotels. Its guest messaging feature, described as vital by users, improves customer experience by enabling direct and timely communication. Maintenance and housekeeping workflows are simplified, reducing oversight and ensuring timely responses. Users also praise its revenue management capabilities, citing improvements in labor tracking and scheduling efficiency, key factors in reducing operational costs.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Rosewood, Montage, Posadas & 1569 others

Read their reviews

What Types of Hotels Actabl is Popular For

Size

99 | X-Small (1-9 room)

40 | Small (10-24 room)

204 | Medium (25-74 room)

849 | Large (75-199 room)

874 | X-Large (200+ room)

Country

1661 | United States of America

92 | Mexico

46 | Canada

26 | United Kingdom

20 | Sweden

19 | United Arab Emirates

16 | India

15 | Norway

10 | Spain

9 | South Africa

7 | Saudi Arabia

7 | Bahamas

6 | Italy

6 | Japan

5 | Cyprus

5 | Ireland

5 | Thailand

5 | Singapore

5 | Malaysia

4 | China

4 | Indonesia

4 | Vietnam

3 | Austria

3 | Egypt

3 | Turkey

3 | Australia

3 | Cayman Islands

3 | Morocco

2 | Bahrain

2 | Belgium

2 | Portugal

2 | Brazil

2 | Jordan

2 | Peru

2 | Oman

2 | Turks and Caicos Islands

2 | Puerto Rico

2 | Pakistan

2 | Qatar

1 | Poland

1 | Montenegro

1 | Bangladesh

1 | Denmark

1 | France

1 | Belize

1 | Hong Kong

1 | Czech Republic

1 | Greece

1 | Switzerland

1 | Rwanda

1 | Finland

1 | Laos

1 | Maldives

1 | Albania

1 | Panama

1 | Ethiopia

1 | Kenya

1 | Germany

1 | Colombia

1 | Hungary

1 | Kazakhstan

1 | Kuwait

1 | Fiji

1 | Cambodia

Type

1088 | Branded Hotels

901 | Luxury Hotels

784 | Resorts

739 | Boutiques

684 | Bed & Breakfast & Inns

530 | Airport/Conference Hotels

476 | City Center Hotels

391 | Limited Service & Budget Hotels

199 | Extended Stay & Serviced Apartments

91 | Casinos

80 | Hostels

52 | Vacation Rentals & Villas

44 | RV Parks & Campgrounds

43 | Motels

Region

1799 | North America

105 | Europe

57 | Asia Pacific

41 | Middle East

15 | Central America

15 | Africa

6 | South America

4 | Oceania

Category

646 | Concierge Software

482 | Scheduling & Workforce Management

459 | Business Intelligence

410 | Guest Messaging Software

395 | Housekeeping Software

337 | Staff Collaboration Tools

286 | Hotel Maintenance Software

114 | Employee Engagement Software

31 | Staffing & Recruiting Networks

What is Actabl?

Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
ProfitSword by Actabl is a powerful business intelligence software designed specifically for the hospitality industry. It excels at forecasting, budgeting, and real-time data analytics, integrating seamlessly with existing property management systems and other key operational tools. This integration allows hoteliers to make more informed decisions, optimizing labor costs, and enhancing revenue management. The platform's customizable reports and regular updates ensure that users can tailor the system to meet their unique needs, helping them streamline operations, minimize errors, and improve overall business performance.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Actabl

FAQs

Capabilities

Business Intelligence for today's hoteliers

Eliminate Data Silos and Manual Errors

Enterprise Dashboards

Forecasting & Budgeting

Sales Pacing & Productivity

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Available Add-ons & Modules

PerfectLabor

Scheduling & Workforce Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.

PREMIUM ADD-ON

PerfectWage

Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.

PREMIUM ADD-ON

Actabl Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ProfitSword by Actabl is the #5 most trending product in the Business Intelligence category (out of 67) and the #165 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Actabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Actabl as the #3 Business Intelligence provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
94 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Actabl Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Actabl Average Actabl

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1

Success Stories

5

References

10

Featured Customers

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Actabl Reviews

Hotelier Rating

Excellent
1690
Very Good
224
Average
102
Poor
46
Terrible
32

Property Size

  • X-Small (99)
  • Small (40)
  • Medium (204)
  • Large (849)
  • X-Large (874)

Country

  • United States of America
    United States of America
    (1661)
  • Mexico
    Mexico
    (92)
  • Canada
    Canada
    (46)
  • United Kingdom
    United Kingdom
    (26)
  • Sweden
    Sweden
    (20)
  • United Arab Emirates
    United Arab Emirates
    (19)
  • India
    India
    (16)
  • Norway
    Norway
    (15)
  • Spain
    Spain
    (10)
  • South Africa
    South Africa
    (9)
  • Saudi Arabia
    Saudi Arabia
    (7)
  • Bahamas
    Bahamas
    (7)
  • Italy
    Italy
    (6)
  • Japan
    Japan
    (6)
  • Cyprus
    Cyprus
    (5)
  • Ireland
    Ireland
    (5)
  • Thailand
    Thailand
    (5)
  • Singapore
    Singapore
    (5)
  • Malaysia
    Malaysia
    (5)
  • China
    China
    (4)
  • Indonesia
    Indonesia
    (4)
  • Vietnam
    Vietnam
    (4)
  • Austria
    Austria
    (3)
  • Egypt
    Egypt
    (3)
  • Turkey
    Turkey
    (3)
  • Australia
    Australia
    (3)
  • Cayman Islands
    Cayman Islands
    (3)
  • Morocco
    Morocco
    (3)
  • Bahrain
    Bahrain
    (2)
  • Belgium
    Belgium
    (2)
  • Portugal
    Portugal
    (2)
  • Brazil
    Brazil
    (2)
  • Jordan
    Jordan
    (2)
  • Peru
    Peru
    (2)
  • Oman
    Oman
    (2)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (2)
  • Puerto Rico
    Puerto Rico
    (2)
  • Pakistan
    Pakistan
    (2)
  • Qatar
    Qatar
    (2)
  • Poland
    Poland
    (1)
  • Montenegro
    Montenegro
    (1)
  • Bangladesh
    Bangladesh
    (1)
  • Denmark
    Denmark
    (1)
  • France
    France
    (1)
  • Belize
    Belize
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Greece
    Greece
    (1)
  • Switzerland
    Switzerland
    (1)
  • Rwanda
    Rwanda
    (1)
  • Finland
    Finland
    (1)
  • Laos
    Laos
    (1)
  • Maldives
    Maldives
    (1)
  • Albania
    Albania
    (1)
  • Panama
    Panama
    (1)
  • Ethiopia
    Ethiopia
    (1)
  • Kenya
    Kenya
    (1)
  • Germany
    Germany
    (1)
  • Colombia
    Colombia
    (1)
  • Hungary
    Hungary
    (1)
  • Kazakhstan
    Kazakhstan
    (1)
  • Kuwait
    Kuwait
    (1)
  • Fiji
    Fiji
    (1)
  • Cambodia
    Cambodia
    (1)

Region

  • North America
    North America
    (1799)
  • Europe
    Europe
    (105)
  • Asia Pacific
    Asia Pacific
    (57)
  • Oceania
    Oceania
    (4)
  • Middle East
    Middle East
    (41)
  • South America
    South America
    (6)
  • Central America
    Central America
    (15)
  • Africa
    Africa
    (15)
10

Ease of Use

General Manager from 100 to 199 room Bed & Breakfast & Inn in Breckenridge (United States of America)

Verified
2 months ago
I like how in ProfitSword it is very user friendly and that the data is as real time as it can be. With Hotel Effectiveness it allows us to monitor labor and adjust staffing levels as needed to ensure we are being responsible to our budget. The ease of use to be able to compare actuals versus forecast or budget, and compare to previous yea...
Country United States of America
General Manager
Large Hotel
Karla from Actabl replied
Thank you for taking the time to leave a review! We appreciate your partnership!
10

It does the job much easier

General Manager from 1 to 4 room Boutique in Las Vegas (United States of America)

Verified
2 months ago
I used to work in the excel world, which is great, but it is so much better to make changes and get a visual synopsis or analysis in real time.
Country United States of America
General Manager
X-Small Hotel
Karla from Actabl replied
Thank you for taking the time to leave a review! We appreciate your partnership!
10

Great tool!

General Manager from 100 to 199 room Bed & Breakfast & Inn in Sedona (United States of America)

Verified
4 months ago
We love Actabl! We utilize the transcendent platform. We haven't put into full swing yet, but the support Actabl has provided has been top-notch!
Country United States of America
General Manager
Large Hotel
Kara from Actabl replied
Thank you for taking the time to leave a review! We appreciate your partnership!
10

More than Effective

Assistant General Manager from 100 to 199 room Branded Hotel in San Jose (United States of America)

Verified
4 months ago
Easy to use, to understand what is going on and make my day easier to set the game plan for operation
Country United States of America
Assistant General Manager
Large Hotel
Kara from Actabl replied
Thank you for taking the time to leave a review! Your feedback and suggestions make us better!
10

Love Hotel Effectiveness

General Manager from 100 to 199 room Bed & Breakfast & Inn in Las Vegas (United States of America)

Verified
4 months ago
How easy and simple it is to use and it helps you stay on track on the day to day labor
Country United States of America
General Manager
Large Hotel
10

Excellent Tool!

Human Resources Director from 200 to 499 room Branded Hotel in Nashville (United States of America)

Verified
5 months ago
Makes scheduling faster. Helps monitor performance and efficiency. Gives you data to plan ahead and forecast better with reports at hand.
Country United States of America
Human Resources Director
X-Large Hotel
Kara from Actabl replied
Thank you for taking the time to leave a review! Your feedback and suggestions make us better!
10

Glad to be back with Transcendent

Director of Engineering from 200 to 499 room Bed & Breakfast & Inn in Marco Island (United States of America)

Verified
5 months ago
I used transcendent in the past for many years (since inception). when i moved to another property they where only using hotsos and for the last 3yrs was a pain. I am so glad to be getting back to trancendent. everything from scheduling pm's, email updates, capx, is so helpful
Country United States of America
Director of Engineering
X-Large Hotel
Kara from Actabl replied
Thank you for taking the time to leave a review! Your feedback and suggestions make us better!
10

Hotel Effectiveness

General Manager from 100 to 199 room Branded Hotel in Asheville (United States of America)

Verified
5 months ago
I use five minuets manager, Forecast, scheduling for our hotel, Overtime report, Revenue daily, Housekeeping report , and overtime risk report.
Country United States of America
General Manager
Large Hotel
Kara from Actabl replied
Thank you for taking the time to leave a review! Your feedback and suggestions make us better!
10

Improving efficiency and managing productivity!

Director of operationss from 500+ room Branded Hotel in Memphis (United States of America)

Verified
5 months ago
The process is intelligent, gives you knowledge of the win or loss and how to rectify the situation and understand the trends. There are also helpful videos available to educate yourself to utilize the software better. The home page of win-loss graphs are a quick efficient way as a senior leader to understand the prior day's and week to dat...
Country United States of America
Director of operationss
X-Large Hotel
Kara from Actabl replied
Thank you for taking the time to leave a review! Your feedback and suggestions make us better!
10

ProfitSword/Brains

Sales & Use Tax Analyst from 100 to 199 room Airport/Conference Hotel in Islamorada (Florida Keys)

Verified
5 months ago
Being a fairly new user to this software, I have found it is very easy to use and navigate around. ProfitSword has user friendly and easy functions to be able to find and adjust revenues and taxes as needed. Any updates or changes that are made, are instant and makes it easy to pinpoint variances with hotel properties.
Country Florida Keys
Sales & Use Tax Analyst
Large Hotel
Kara from Actabl replied
Thank you for taking the time to leave a review for Actabl! We value your feedback!
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 47

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.

Question:

What differentiates this product or service from the competition?

Answer:

ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 21 recommend
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Shane Middleton Manager - Strategic Partnerships @ M3
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Erin Mjelde Senior Business Development Manager @ Avalara
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Scott Halliday Director of Operations @ Acumen Information Systems
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Nick Nabozny Partner @ Acumen Information Systems
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Kevin Shockley Director of Business Development @ Acumen Information Systems
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Del Ross Chief Revenue Officer @ Hotel Effectiveness
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David Eisen Director of Hotel Intelligence, Americas @ HotStats
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Are you a consultant or vendor that recommends Actabl? Leave a recommendation

News

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Actabl

2 months ago

Actabl and Craftable Partner to Bridge the Gap Between Hotel Operations and Financial Management with New Integration

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2 months ago

Actabl Earns Top Honors in Six Categories at HotelTechAwards, Including Best Concierge Software for Eighth Year

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11 months ago

Actabl Adds 14 Women to Key Leadership Roles in 2024, Driving Innovation in Hotel Tech

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1 year ago

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Actabl Unveils Two-Way Integration Between Alice and Transcendent, Enhancing Hotel Operations and Guest Experience

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1 year ago

Better Together: Actabl Celebrates One Year of Innovation and Growth

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1 year ago

Hotel Effectiveness by Actabl Launches ShiftSwap Feature to Streamline Employee Schedule Management

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1 year ago

ALICE By Actabl Completes Two-Way Integration With Mews Property Management System

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2 years ago

Actabl Announces The Two-Way Integration Of ProfitSword And Hotel Effectiveness

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2 years ago

Driving Profit for Leading Hotels, Actabl Sees Record Growth Six-Months Post Launch

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2 years ago

ALICE by Actabl Completes Two-way Integration with Maestro Property Management System

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2 years ago

Leading Hotels of the World Selects ALICE by Actabl as an Exclusive Provider of Guest Services, Housekeeping and Service Delivery Solutions

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2 years ago

Sonesta International Hotels Partners With Actabl for All-in-One Hotel Operations Management and Enhanced Guest Services Platform

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Actabl

2 years ago

Actabl Debuts as Industry’s First Integrated Hotel Operations, Business Intelligence and Labor Management Platform

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Actabl

2 years ago

ProfitSword to Release Major Enhancements to Award-Winning Business Intelligence Technology Platform at HITEC Orlando 2022

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Actabl

2 years ago

ALICE to Showcase Latest Advances in Hotel Staff Productivity and Guest Service With Unveiling of New Housekeeping Solution Features at HITEC Orlando

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2 years ago

Hotel Labor Cost Index and Housekeeping Analysis Report

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Actabl

2 years ago

Hotel Effectiveness Releases the Industry's First Hotel Labor Cost Index and Housekeeping Analysis Report

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Actabl

2 years ago

Castlerock Asset Management Achieves Enhanced Performance Forecasting Capabilities With ProfitSword Business Intelligence Technology

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Actabl

3 years ago

OTH Hotels Resorts Partners With ProfitSword for Robust Business Intelligence and Performance Forecasting Capabilities

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Actabl

3 years ago

Hotel Effectiveness® Launches Into 2022 Announcing New Customers and More Awards

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3 years ago

ALICE Kicks Off 2022 with Seven HotelTechAwards including #1 Best Housekeeping & #1 Best Concierge Technology Solution

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3 years ago

Identifying the Top Cybersecurity Risks to Your Business in 2022

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3 years ago

ProfitSword Announces New Solutions Bundle for the Hospitality Industry

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Actabl

3 years ago

ALICE Launches New Front of House Solution to Help Hoteliers Address Staffing Shortages

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Actabl

3 years ago

ProfitSword and Tripleseat Partner to Provide Hotels With Seamless Data Intelligence Over Catering and Group Sales

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3 years ago

Labor Perfection Toolkit: 4-Step Labor Success Plan

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Actabl

3 years ago

Hotel EffectivenessⓇ Launches 2022 Labor Perfection Toolkit

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3 years ago

ProfitSword Takes Hotel Financial Performance Visibility Global With Instant and Fully Automated Currency Conversion

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3 years ago

ProfitSword Inspires Hotelier Success With Empowering Insights into Business Intelligence Technology Trends During HITEC Dallas 2021

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3 years ago

ProfitSword Establishes New Headquarters Following Rapid Market Growth and Increased Demand for Business Intelligence Solutions

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3 years ago

ALICE to Sponsor HITEC 2021 Conference in Dallas

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Actabl

3 years ago

ALICE Joins Alpine Investors' ASG Family

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Actabl

3 years ago

ProfitSword Reaffirms Commitment To Business Intelligence Innovation With Appointment Of Jason Wallace As Vice President Of Engineering

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Actabl

4 years ago

ProfitSword Partners With foreUP to Provide Golf Course Operators With Latest in Business Intelligence Analytics

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4 years ago

Hotel Operations Unleashed: 99 Tips, Tricks, Hacks, and Solutions

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4 years ago

Charlestowne Hotels Implements ProfitSword and Event Temple Integration to gain Real-Time Insight into Business and Group Sales Performance

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4 years ago

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Support

Verified Support

Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

93%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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